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The Manager, Patient Access Services provides leadership and oversight for patient registration operations across assigned Memorial Health affiliates. This role is responsible for directing daily department activities, ensuring efficient operations, and fostering a high-performing team focused on delivering exceptional service to patients and their families.   The manager oversees the quality review and continuous improvement of registration processes, ensures compliance with Memorial Health policies and regulatory requirements, and partners with affiliate locations to maintain consistent standards across the health system. This position analyzes admissions and registration trends, provides operational and revenue cycle insights that support financial reimbursement, and serves as a key liaison between Patient Access and hospital leadership.   Additional responsibilities include monitoring daily departmental performance, reviewing and resolving registration issues, producing and analyzing operational metrics and financial clearance reports, enforcing departmental policies and procedures, and leading the development and implementation of process improvements. The Manager, Patient Access Services also participates as a member of the leadership team to ensure departmental goals, quality standards, productivity targets, and patient experience expectations are consistently achieved. Special projects and reporting may be assigned as needed to support organizational initiatives.

The Patient Access Specialist plays a key role in ensuring that patients have timely and efficient access to hospital and service area resources. This position is responsible for processing patient registration information with high accuracy, including collecting demographic and insurance details and performing financial collections. Key Responsibilities: – Registration and Information Accuracy: Collect and verify patient demographics, insurance information, and financial details. Ensure all registration data is accurate and complete, facilitating the patient’s timely access to services. – Compliance and Documentation: Prepare and present legal, ethical, and compliance-related documents, ensuring patients understand and complete all required forms during registration. Maintain knowledge of JCAHO standards, Patient Rights and Responsibilities, HIPAA regulations, and payer requirements. – Mammography Screening Scheduling: Provide scheduling services for mammography screenings, following established protocols for insurance, exam type, patient preferences, and urgency. – Coordination with Departments: Act as a liaison between Patient Access Services and ancillary departments, facilitating communication and ensuring a smooth flow of information and services for patients. – Financial Collections: Perform financial collections, including co-pays and deposits at the point of service. Educate patients regarding billing, insurance coverage, and payment options. – Regulatory Compliance: Adhere to CMS Conditions of Participation, obtaining necessary signatures (ABN, consent forms) as required by CMS regulations. – Cross-Department Collaboration: Support patient care areas as needed, helping ensure timely and accurate documentation for patient services. – Other Duties as Assigned: Complete all other duties and special projects as assigned by management to support the department’s goals and ensure consistent patient care. Position Details: – Hours of Shift:08:30am – 01:00pm – FTE:0.5

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.         – Shift Hours: 4:00 AM – 10:30 AM – Days Worked: Every other weekend – (FTE): 0.5 – Part-Time 

Our EVS Tech I is responsible for maintaining hospital facilities in a clean, sanitary, orderly, and attractive condition. This role is essential for ensuring a safe and welcoming environment for patients, visitors, and staff.   Hours of Shift: 10:30pm – 7:00am  Weekends: Every other FTE: 1.0

The Patient Access Specialist is responsible for coordinating patient entry into hospital and affiliated healthcare services. The position ensures accurate and efficient patient registration while supporting financial, compliance, and customer service functions. Key Responsibilities – Accurately process patient registration and admission information – Collect and verify patient demographic details and insurance (third-party payer) information – Perform financial collections and explain payment responsibilities – Present and explain required legal, ethical, and compliance documents during registration – Maintain confidentiality and compliance with healthcare regulations – Schedule services such as mammography screenings – Serve as a liaison between ancillary departments and Patient Access Services teams – Provide service in patient care environments while maintaining professionalism and compassion Knowledge & Compliance Requirements – JCAHO standards – Patient Rights and Responsibilities – HIPAA privacy regulations – HMOs and commercial insurance payers – Departmental policies and procedures Work Schedule – Shift: Day – Hours:07:30am – 04:00pm – Weekends: N/A – FTE: 1.0

Maintain current and up to date protocols for all forms of CT imaging. Coordinate and provide technological education/training to all staff and students in the CT department. Evaluate staff and student competencies. Maintain constant open dialogue with CT Radiologist section leaders. Ameliorate oneself in educational and technological ability relative to present technology and future enhancement of CT. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values.   Schedule Full Time, Day shift 8:00am-4:30pm Rotation Weekends

Using independent judgment, perform a variety of procedures utilizing computerized tomographic equipment, CT related interventional equipment and post processing software.  Provide technological support of the CT department in the performance of various diagnostic and therapeutic CT procedures. Serve as primary liaison for Radiologists, CT colleagues, students and MMC Medical Imaging Department.   Schedule Full Time, Evening Shift 12:00pm-10:30pm Rotating Weekends $20,000 Sign-on Bonus! 

EVS Tech I performs daily cleaning and restocking of supplies in assigned areas throughout the Medical Center and its affiliated properties. Duties are carried out in accordance with established procedures set by the Environmental Services Department and the Infection Prevention and Control department to ensure a clean, safe, and sanitary environment.   03:30pm – 12:00am (With Every Other Weekend)

Staff pharmacists are responsible for monitoring all aspects of patient drug therapies, dispensing medications and providing drug information. As professionals, staff pharmacists serve as role models for all staff; in pharmacy practice as well as behavior. In the absence of the pharmacy manager, a staff pharmacist may be required to assume the essential responsibilities and perform the duties of the pharmacy manager.    Schedule  PRN

Coordinates the operational, administrative, financial, and accreditation-related activities supporting Graduate Medical Education programs at Memorial Health. Serves as a primary liaison among resident physicians, faculty, SIU School of Medicine, and Memorial Health departments and leadership. Supports medical staff office activities. Maintains program documentation, reporting, and communications; supports compliance with ACGME, institutional, and regulatory requirements; and promotes a positive resident experience and continuous accreditation readiness. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship in support of the organization’s mission and vision.