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Licensed Practical Nurse (LPN), Lincoln
***Sign-On Bonus Offered*** Performs nursing care procedures involving initial patient assessment, evaluation, and pr...
Position Summary
***Sign-On Bonus Offered***
Performs nursing care procedures involving initial patient assessment, evaluation, and preliminary testing to meet patient needs; assists Physician with the care of patient. Performs a wide variety of patient care activities for the clinic’s patients of all ages, including general nursing care, administration of prescribed medications and treatments, education of patients and families, and response to patient telephone calls. All care is provided under the supervision of the physician and/or mid-level provider.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
- Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
- Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
- Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
- Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
- Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
- Demonstrates support for and participates in accomplishing team goals and objectives.
- Performs other related work as required or requested.
Required Experience
Licensure/Certification/Registry:
- Valid state license to practice practical nursing required.
- Valid CPR certification required.
- Maintains state required CME.
Experience:
- Prior computer experience preferred.
- Previous experience in a clinic setting preferred.
Other Knowledge/Skills/Abilities:
Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling.
Patient Service Specialist, Lincoln
Our Patient Service Specialist works as part of team to complete daily business office functions including billing, c...
Position Summary
Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients.
Highlights & Benefits:
Paid Time Off (PTO)
Employee Assistance Program and Colleague Wellness
Required Skills
- Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
- Schedules, reschedules and coordinates patient appointments. Reviews new patient requests. Appropriately triages patients in urgent/emergency situations over phone or in person. Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays. Schedules interpreters if needed.
- Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility. Determines appropriate copay, registration conversation, and insurance to bill based on appointment type. Collects patient financial responsibility at the time of registration, including current and past due balances Determine and provide age appropriate documentation to be completed by each patient. Obtains and validates proper consent for patient treatment.
- Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors. Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
- Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence. Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
- Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
- Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information. Complies with established clinic policies and procedures and safety standards.
- Manages task lists within the electronic health record.
- Demonstrates support for and participates in accomplishing team goals and objectives.
- Performs other related work as required or requested.
Required Experience
Education:
- High school graduate or equivalent required.
Experience:
- Previous work experience in a medical office and/or customer service position preferred.
- Previous experience dealing directly with the public in person and on the phone preferred.
- Computer experience and typing skills required.
Other Knowledge/Skills/Abilities:
- Strong written and verbal communication skills required.
- Ability to multi-task and prioritize required.
- Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills.