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Required Skills

1. Maintain the CDM by adding, modifying and deleting charge codes in the billing system.

1. Prepare a summary, or agenda and minutes for weekly CDM committee meeting. Notify departments of approvals or denials related to the CDM committee meeting.

1. Assist with annual and interim review/update of CDM coding of UB04 Revenue codes, HCPCS, CPT4 codes and descriptions.

1. Assist in compilation of data related to all aspects of the annual price change budget process.

1. Use the Panacea Hospital Zero Based Pricing solution to assist in the determination and review of the annual prices. Create or update analytical spreadsheets required for the development of the gross revenue budget.

1. Provide timely patient price estimates as requested by potential patients or physicians offices. These requests include phone calls, faxes and email.

1. Work with departments for the ongoing review and revision of patient charges and interfaces for appropriateness and adherence to all applicable compliance issues.

1. Provide Relative Value Units (RVU) cost data (minutes or acquisition cost) for the cost accounting system on a weekly basis.

1. Work closely with Value Analysis to ensure accurate cost and determination of billable supplies within governmental regulations.

1. Assist Value Analysis with Request to Evaluate (RTE) and physician utilization submissions to determine the financial impact of a new supply.

1. Provide direction to the clinical team to utilize CDM Manager in MedAssets. Review and approve requests initiated in CDM Manager.   Assist in the training of new users in MedAssets.

1. Maintain current knowledge and adhere to all relevant Administrative and departmental policies, and governmental regulations.

1. Promote the Statement of Values and the Personal Performance Behavioral Standards at all times.

1. Maintain confidentiality of sensitive employee data and patients clinical and financial information.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Provides direct patient care, evaluates outcome, consults with other specialists as required and adjusts nursing care processes as indicated to ensure optimal patient care.
2. Performs nursing bedside procedures including but not limited to accucheck and rapid strept.
3. Interviews patients and /or family to obtain required history and determine appropriate Triage status.
4. Initiates IV access and administers fluid therapy in safe manner.
5. Assists physicians with multiple bedside procedures including but not limited to chest tube insertion, intubation, suturing, lumbar puncture, etc.
6. Accurately cares for patients receiving forensic care, ie. Blood alcohol levels, workers compensation, rape, patient abuse.
7. Provides patient teaching relative to presenting conditions.
8. Completes 12 lead EKG’s.
9. Completes process for admission, discharge and transfer appropriately.
10. Assures that department is survey-ready at all times.
11. Communicates effectively with ED physicians and team members.
12. Administers blood and blood components in a safe manner.
13. Provides safe patient care during patient transport utilizing appropriate protocols.
14. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Document and update current diet orders. Investigates and promptly resolves any orders which are incomplete, confusing or unusual.
• Process diet order changes in electronic database and with patient menu selections.
• Greets patients to assist them with menu selections personally or on the phone. Inputs patient meal selections, appropriate to diet, in an efficient manner
• Print and review daily ADT reports.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• Prepare menus for distribution and distributes menus to patients requiring assistance.
• Communicate with R.D. on a daily basis regarding patient diet information, nutritional status, diet comprehension, and ability to select appropriate food choices
• Utilize computer systems to retrieve information, update patient information, and input menu selections.
• Update patient menus and food selections accurately according to diet order.
• Monitor telephone and computer for diet changes, new admissions, room service trays, snacks and nourishment requests.
• Communicate directly with nursing staff and unit secretaries regarding changes and/or problems with patient orders.
• Input tube feeding orders accurately.
• Complete a physical inventory of patient care area nourishment areas and stock to par level
• Performs other related work as required or requested.

Required Skills

Principle Duties & Responsibilities:

• Complete setup, stock and sanitation of workstations following standard procedures.
• Accurately assemble patient meals to order.
• Deliver patient meals and nourishments accurately and in a timely manner, according to proper procedures.
• Responds to patient requests for personal/nursing care by alerting the appropriate staff to assist the patient.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

1. SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
2. COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
3. QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
4. EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

• Identifies situations that may indicate a violation or infraction of food service/room service policies and report to management accordingly.
• Adequately inventory nursing units for bulk nourishments and tube feedings.
• Deliver and stock bulk nourishments on nursing units as ordered.
• Rotates food stock based on use by dates following standard procedures.
• Retrieves soiled trays from nursing units in a timely manner.
• Performs sanitation duties according to department procedures, including but not limited to recording of food temperatures and sanitizer test logs.
• Demonstrates use of quality improvement in daily operations.
• Identifies and responds appropriately to patient and customer satisfaction issues.
• Prepares, replenishes and serves a variety of foods.
• Transport food, supplies and equipment as directed.
• Safely operates a variety of food service equipment including but not limited to Panini grill, turbo chef oven, indication cook top, meat slicer, food processor, immersion blender, tomato slicer, garbage disposal, pulper, and dish machine.
• Records appropriate information on various documents per department procedure including but not limited to production sheets, food waste evaluation form, catering inventory sheets, deposit tapes, and cash drawer verification log.
• Perform routine clerical tasks such as answering telephone, using vocera, operating cash register, and money handling.
• Performs other related work as required or requested.

Required Skills

1. Assesses patient’s health status through interview, observation and physical assessment skills.

1. Develops an individualized plan of care with specific goals and target date in collaboration with the patient, family, provider and other members of the health care as appropriate.

1. Implements appropriate interventions identified in the plan of care to move the patient toward established goals or outcomes.

1. Systematically evaluates and documents patient’s progress to expected outcomes / goals on an ongoing basis throughout the shift and modifies plan of care based on patient’s responses to expected outcomes.

1. Completes documentation in the patient medical record accurately and in a timely manner

1. Demonstrated technical knowledge and skill to safely utilize patient care equipment.

1. Prioritizes work based on changes in the patient condition, changes in assignments and unanticipated interruptions.

1. Collaborates with the health care team to organize tasks and activities from the patient’s admission through discharge. Delegates tasks and activities to other members in the health care team using appropriate

1. Performs all nursing care activities using techniques to promote safety, reduce risks, and follows policies and procedures.

1. Acts as an advocate for the patient with families, physicians and other healthcare team members.

1. Adapts teaching strategies passed on the patient’s response, readiness to learn and level of comprehension.

1. Implements cultural, age-specific gender and developmental factors into patient/family education about health concerns, disease specific conditions, self-care and long-term management of chronic conditions.

1. Promptly follow up on patient’s/ family requests/concerns

1. Provides care to all age groups as defined by nursing standards on each unit. Uses age appropriate communication techniques. 

1. Perform tactics to support great patient experience and lead others to support initiatives in patient experience.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

1. Documents according to scope and current standard of care.

1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.   

1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. 

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. 

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

Required Skills

Essential Functions and Job Duties

• Communicates with medical information to clients.

• Teaches wellness habits and educates patients on prevention of potential health problems.
• Develops educational programs with age-specific teaching tools for practice patients.
• Works closely with the Physician with client issues.
• Provides information and materials relating to patient health care needs.

• Review lab results and performs other medical monitoring, adhering to medical policies and procedures.

• Makes appropriate referrals to physicians.
• Coordinates patient care and family counseling with public and agencies.
• Collaborates and communicates with other nurses, physicians and outside agencies as appropriate.

• Performs medical case management, following established departmental policies and procedures.
• Performs routine exams and obtains patient histories.
• Manages patient treatment program based on assessment of needs.
• Initiates treatments via prescriptions, tests, exams, and procedures.
• Performs routine health maintenance activities for established patients.
• Evaluates and treats work related injuries.
• Documents all care and completed all other required paperwork.

• Writes progress notes on patients’ charts indicating patient status and treatment or procedures performed.
• Develops, writes and /or updates Nurse Practitioner practice protocol annually, with physicians review.
• Assists the physician in monitoring the quality of medical services provided within the department.
• Performs administrative duties such as writing admission orders, working with staff regarding patient problems scheduling, records and other related duties.

• Maintains and uses knowledge of current medical practice and skills.

• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Attends meetings as required.
  
• Performs other duties as assigned.

Required Skills

1. Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MHS values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.

1. Build and maintain a cohesive team. Provides leadership, direction and support for assigned members of the team including onboarding of new colleagues, monthly updates, triaging of work, appropriate staffing levels expectations setting, resource allocation and follow through of assignments. Interprets polices, objectives and operational procedures and represents them in a positive manner. Works to promote/enhance communication and cooperation between Finance staff of affiliated corporations.

1. Coaches and develops colleagues to their fullest potential, providing educational and developmental opportunities as needed. Equips the colleagues to fully utilize the time, talent, technology, and resources available to them to ensure maximum effectiveness and efficiency. Annually evaluates the performance of colleagues.

1. Develop and enhance strategic partnerships with various external individuals and groups. Develop and enhance relationships with internal and external stakeholders including but not limited to, SIU Medicine and Springfield Clinic.

1. Prepare and analyze the financial reports and statistics in an accurate and timely manner. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and effectively utilize financial resources. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Coordinate the implementation of new policies and/or changes to existing policies relating to general accounting.

1. In collaboration with Director, Ambulatory Accounting, coordinate and gather statistical/financial information to assist in making budget assumptions. Direct and assist in the preparation of the budgets for all assigned affiliates. Assist in the preparation of the quarterly and annual board meeting presentations.

1. Maintain and reconcile all general ledger accounts on a routine basis. Ensure proper evaluation of receivables on the balance sheet (including establishment of appropriate reserve requirements for third party allowances and bad debts).

1. Compile statistical and financial information as required for administration, regulatory agencies, third party payers and grant reporting. Work closely with reimbursement departments.

1. Ensure record systems are maintained in accordance with generally accepted auditing standards and ensure adherence to state and federal policies, procedures, rules and regulations as applicable.

1. Assist and direct preparation of tax related documents including, but not limited to, sales tax documents for the for-profit companies. Coordinate and prepare for the year end audit by the public accounting firm.

1. Serve as a contributing member of the operation management leadership teams. Prepare and present analysis and recommendations for essential business decisions. Present monthly results.

1. Review and analyze productivity data for clinical staff. Analyze vendor pricing and provide recommendation for the highest cost savings.

1. Assist in execution of physical inventory for Memorial Home Services of Central Illinois retail stores.

1. As requested, provide financial analysis, feasibility studies and financial forecasts in accordance with requested time frames.

1. In conjunction with MHS support staff, analyze the financial impact of proposed or current managed care contracts, and make recommendation and/or decisions as appropriate.

1. Participate in community outreach and networking programs. Participates in local civic organizations and community services, including roles on community, state, and/or national boards of directors whose purpose may be in concert with, or benefit to, MHS.

1. Perform other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Moves, loads, and unloads stock and freight from trucks to/from the warehouse and various locations within the organization. Documents inbound and outbound receipts with the needed information for tracking purposes.

• Verifies the accuracy and specifications of shipments received and delivered. Clarifies discrepancies with the Purchasing Department or other departments.

• Enters, and ensures the accuracy of shipment information into an electronic materials management system and may produce reports as needed.
• Responds to requests for special handling of furniture and equipment; determines the most effective and safe treatment for moving these items.

• Enters serial numbers, repair information, and asset tag records/placement information into an electronic database for tracking purposes.

• Answers written and telephone inquiries regarding the expected shipment and/or delivery of equipment and supplies.

• Wraps, boxes, or otherwise prepares pallets, carts, and other items for shipment and delivery. Pushes, pulls, or otherwise moves such items into the optimal position for shipment.

• Delivers and picks up furniture, equipment, and other such items to and from the warehouse.

• Picks up, delivers, and transports bio-hazardous materials according to safety and security guidelines.

• May handle, transport and have access to areas with pharmaceutical medications limited to the processes of storing and transportation within the facility and off-site locations.

• Observes and monitors the general condition and maintenance of trucks, vehicles, and equipment. May perform minor building, vehicle, or equipment maintenance as necessary.

• Observes and monitors the general condition and maintenance of trucks, vehicles, and equipment. May perform minor building, vehicle, or equipment maintenance as necessary.

• Receives and verifies the accuracy of goods received and stocks shelves accordingly; rotates stock at regular intervals and in compliance with guidelines.

• Maintains assigned stock storage areas and reports unusual turnover to management.

• May perform cross training of lesser-experienced staff in other areas of the general warehouse function. Serves as a back-up for other areas within unit, especially during times of special needs or staff absences.

• May fill in during the absence of any other affiliated staff members.

• Responds to callback request as needed during times the warehouse is closed and CS or another department needs WH product.

• Performs other related work as required or requested.