Work With Us
EVS TECH I. - Multiple shifts available
Join our team at Springfield Memorial Hospital! As an Environmental Services Tech, you’ll be responsible for d...
Position Summary
Join our team at Springfield Memorial Hospital!
As an Environmental Services Tech, you’ll be responsible for daily cleaning and restocking throughout the hospital and its properties, following the standard procedures set by our Environmental Services and Infection Prevention and Control departments.
Your role is essential in maintaining a clean and safe environment for everyone!
Shifts Available:
- 07:00 AM – 03:30 PM
- 03:00 PM – 11:30 PM
- 05:00 PM – 01:30 AM
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Understands how soiling occurs and the difference between soluble and insoluble soils, and the cleaning process involved.
- Maintains a clean, stocked, and organized cleaning cart and Environmental Services closet per department policy.
- Knowledgeable about the specific use of Environmental Services chemicals and their dilution rates.
- Performs dust mopping and wet/microfiber mopping on hard surface floors.
- Vacuums carpeted areas using an upright vacuum cleaner.
- Handles and disposes of all waste streams, including regulated waste in the hospital.
- Cleans and handles intravenous pumps (IV or Sigma Smart Pumps).
- Cleans in-patient rooms daily.
- Implements A.I.D.E.T. (Acknowledge, Introduce, Duration, Explanation, Thank You) and Greet and Feet techniques, understanding their impact on patient surveys.
- Performs discharge and transfer cleaning in both in-patient and out-patient settings.
- Follows isolation cleaning procedures, using appropriate Personal Protective Equipment (PPE).
- Responsible for cleaning offices, conference rooms, and furniture arrangement.
- Proficient in cleaning procedures for laboratory settings.
- Routinely cleans public and non-public restrooms and locker rooms.
- Conducts between-case and terminal cleaning in special procedure areas.
- Cleans the pharmacy clean (IV) room.
- Reports facility repair issues (e.g., wall patching, ceiling tiles, leaks) to leadership and submits work orders as needed.
- Maintains all equipment (cleaning carts, vacuums, pagers) following department guidelines.
- Performs general maintenance of hard and soft flooring.
- Adheres to safety procedures with chemicals and equipment use; reports discrepancies.
- Reports injuries to leadership and submits appropriate injury reports.
- Completes all duties proficiently and within designated time frames.
- Participates in required training, meetings, and completes annual learning modules on time.
- Familiar with departmental policies and procedures, monitoring communication boards.
- Performs other related work as required or requested.
Required Experience
Education:
- High school diploma or equivalent preferred.
Other Knowledge/Skills/Abilities:
- Ability to lift objects and climb ladders.
- Moderate physical effort required.
Robert Wiley
RecruiterInventory Control Clerk
To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This in...
Position Summary
To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This includes the specific patient-care and departmental-support materials and/or equipment, subject to customer need.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Behavior should be as follows:
- Conduct self in a cooperative and considerate manner, being mindful of patient/visitor/customer needs and impressions and SMH department needs, impressions, policies, and procedures.
- Observe and practice good “Guest Relations” skills.
- Participate as a team member in achieving SMH and department goals and objectives.
- Act as a positive, cooperative department representative.
Task assignments will consist of, but not be limited to, the following:
- Conducting scheduled and unscheduled physical inspections and cycle counts of inventory.
- Receives and stocks inventory materials, supplies, and equipment in the department.
- Picking and delivering re-supply inventory materials for par locations, scheduled orders, patient orders, special orders, etc. within accepted timeframes.
- Completes the necessary documentation associated with the receiving, stocking, distribution, and inventory of products and equipment.
- Enters inventory data into an electronic database for the purpose of tracking, monitoring, and documenting inventory levels and movement of durable equipment.
- Contacts other internal and external sources to secure inventory items, if necessary, and coordinates their delivery.
- Handling and transporting floor-stock medications from Pharmacy to procedural area per the Medication Handling, Security, and Access by Non-licensed Hospital Staff Policy and Procedure.
- As needed, collects, decontaminates, and processes durable medical equipment for circulation throughout the facility including equipment that may contain medication. Must possess knowledge of what devices are used for and how this equipment is decontaminated, following appropriate guidelines.
- Anticipates and recognizes urgent situations, problems (or potential problems) while showing an awareness of and responding to customer needs appropriately; takes action to resolve these issues to produce the most desirable outcome.
Communication, education, and participation should be as follows:
- Complete additional cross training as determined appropriate by supervisor.
- Assist with the orientation, training, and cross training of new and/or existing staff as determined appropriate by supervisor.
- Attend and constructively participate in educational events, informational opportunities, operational committees, and work groups as determined appropriate by supervisor.
- Carry out routine and non-routine assignments in a constructive, cooperative manner, with emphasis on quality and timeliness.
Responsible for team effort in addition to maintaining specific routine assignments, assists other staff members with task completion and appropriate training.
Responsible for condition of equipment, work environment, and SMH property. Should be able to identify and report abnormalities in equipment performance, willing to protect SMH property, and report damage. Willing to keep work areas neat and clean.
Performs other related work as required or requested.
Required Experience
Education:
- High school graduate or equivalent preferred
Experience:
- Previous experience with customer service, inventory control, or medical products and equipment is preferred.
- Proficiency with computer applications. Experience with Microsoft Excel required.
Other Knowledge/Skills/Abilities:
- Possesses good math and keyboarding skills.
- Practice good verbal, non-verbal, and written communication skills.
- Should be able to consistently conduct behavior in a controlled and professional manner that leads to good working relationships with co-workers, customers, patients, and visitors.
- Possesses the ability to regularly lift, push, and pull up to 50 pounds and safely operate material handling equipment including larger transport carts.
- Be able to stay on feet for extended periods and walk extended distances.
- Be able to work under stress to provide maximum customer-service levels.
- Demonstrates the ability to work autonomously while completing multiple responsibilities simultaneously.
- May have contact with needles, sharp instruments, or other puncture-causing items.
- Possible external and internal irritants such as cleaning agents, solutions, or gasses and may be exposed to infectious materials.
Caitlyn Hazelwood
RecruiterMedical Lab Assistant I, Urgent Care-Jacksonville
Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to ...
Position Summary
Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to testing department. Performs and results a variety of waived point-of-care testing including quality control. Interprets and inputs all laboratory orders into computer system for outpatient testing. Determines medical necessity and interprets orders that have a diagnosis that does not support the testing ordered.
Highlights & Benefits
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
Required Skills
- Performs and results waived point-of-care testing such as urine pregnancies, urine dipsticks, rapid strep screens, RSV, influenza, and Hem occult testing.
- Correctly enter patient demographic and billing information into the hospital admitting system. Understands insurance policy numbers and carrier codes. Verifies diagnosis with test order for Medicare reimbursement. Prints the ABN and obtains necessary patient information on required situations. Provides accurate communication to assist outpatients in the Medicare process.
- Accurately identify and obtain blood specimens from patients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, nurses, residents) using correct technique and appropriate equipment. Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
- Reads, interprets and correctly enters outpatient and non-patient physician orders, questioning any unclear order with supervisor. Rechecks the order for errors, making any necessary corrections. Performs cancellations requested by authorized personnel using proper documentation.
- Participates in the collection of special procedures (ISP, drug screens, EBT, cultures, Influenza/RSV’s, research studies, bone marrows, capillary collections, therapeutic phlebotomy, cortisol stimulation testing, etc.). Assist non-laboratory personnel with specimen requirements and collection procedures.
- Ensures specimen integrity by adhering to appropriate laboratory packaging protocols. Ensures that all specimens received from client and physician offices are documented against packing lists and follows up with the site in the event all specimens are not received. Completes tracking logs and prepares specimens for courier pick up.
- Monitors daily phlebotomy actions by the use of various computer programs and logs (ORV, collection list, will call board, etc.). Maintains specimen tracking by correctly logging in all specimens with the correct time and date of specimen collection.
- Maintains Phlebotomy and clerical areas in a clean and orderly manner. Order and maintain supplies and keep areas stocked accordingly.Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time).
- Communicates telephone or verbal messages effectively to appropriate lab divisions, personnel or administrative staff. Provides effective communication to the outpatient either in person or by telephone. Gives patient test results to nursing units and physician offices in accordance with medical center policies either verbally or by fax communication.Performs other related work as required or requested.
Required Experience
Education:
- High School graduate or equivalent required.
Licensure/Certification/Registry:
- ASCP Phlebotomy Certification preferred.
Experience:
- Experience preferred.
Other Knowledge/Skills/Abilities:
- Knowledge of use of proper personal protective equipment (PPE).
- Customer-service oriented.
- Good communication skills required.
- Basic medical terminology helpful.
- Strong typing and computer skills necessary.
- Ability to accurately follow directions and perform specific functions. May be exposed to potentially infectious diseases.
Nicholas Rapps
RecruiterPharmacy Technician I
Full time Night shift (10:30pm-7:00am) Every other weekend Under the direct guidance and supervision of a licensed ...
Position Summary
- Full time
- Night shift (10:30pm-7:00am)
- Every other weekend
Under the direct guidance and supervision of a licensed Pharmacist(s), and following all Federal and State regulations, prepares and distributes medications and maintains drug inventory and patient records.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Assists the pharmacist in filling medication orders including orders for IV admixtures, surgical kits, compounded orders, or floor stock.
- Complies with all Federal, State, or other regulatory requirements as they relate to drug control, drug storage, drug dispensing or drug returns.
- Monitors medication stock levels and advises appropriate pharmacy staff of depletion or low levels of critical medications and supplies.
- Adheres to all necessary State, Federal (USP) sterility requirements in preparation of sterile products.
- Delivers medications in a timely manner, placing patient needs first.
- Utilizes pharmacy computer program / software to generate labels, post charges and issue credits, run reports, and enter patient specific information.
- Complies with all department, State and Federal requirements for completing appropriate online and paper records and reports for historical and auditing purposes.
- Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
- Performs other related work as required or requested.
Occupational Hazards: Potential for exposure to infectious patients and materials, though rare. Potential for exposure to hazardous and toxic substances including chemotherapy, cytotoxic drugs, and cleaning solutions. Potential for sticks or cuts by needles and other sharp, potentially contaminated items. Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
High School diploma/GED or current enrollment in High School/GED program required.
Licensure/Certification/Registry:
- Possesses a current State of Illinois Technician license or is able to obtain such license within 60 days of application. Applicants may not begin work without proof of licensure application, either electronic (Web) verification or hard copy of application.
- Pharmacy Technician Certification through the Pharmacy Technician Certification Board-(PTCB) or the Exam for the Certification of Pharmacy Technicians (ExCPT) is required by the second pharmacy technician license renewal except for:
- Pharmacy technicians who obtained initial licensure prior to January 1, 2008.
- Pharmacy students enrolled in an accredited school of pharmacy.
- Prior pharmacy training preferred
Experience:
- Demonstrates excellent oral and written communication, problem solving, basic math, and customer relations skills.
- Demonstrates basic computer knowledge, with the ability to operate keyboard and mouse to access and store information into an electronic database.
- Ability to push, pull, and transport up to 50 lbs. and stand/walk for long periods of time.
Tara Derosa
RecruiterOrganizational Design Specialist
Works in the Compensation department focusing purely on jobs and structures in the organization. The OD Specialist ma...
Position Summary
Works in the Compensation department focusing purely on jobs and structures in the organization. The OD Specialist maintains the processes for the job creation, job evaluation, organizational structure design and organizational change rules. The specialist closely collaborates with other areas in HR to make sure all systems are aligned.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Maintains the methodology for the job creation and the job evaluation
- Maintains the job matrix of all jobs in the organization
- Audits the business units as the potential changes of job descriptions are identified
- Maintains the job evaluation methodology
- Evaluates new job descriptions and puts them into the job matrix
- Checks the consistency of job descriptions with internal policies and procedures
- Facilitates the process of the new job position creation
- Provides job creation training for managers and HR Business Partners
- Cooperates with Compensation Analysts on the grading of job positions and assigning the correct PG/salary
- Conducts regular audits of the organizational structure and recommends changes to make the organization more efficient
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in business or health related field is required.
Licensure/Certification/Registry:
- N/A
Experience:
- Experience consulting in organizational design, operating model design, process design, process re-engineering, capability mapping and design, project management, or human resources required.
Other Knowledge/Skills/Abilities:
- Excellent Analytical Skills
- Excellent Presentation Skills
- Communication Skills
- Negotiation Skills
- Computer Literacy (MS Office)
Tara Derosa
RecruiterCompensation Analyst
Performs analysis and consultation in support of Memorial Health System’s compensation program and associated p...
Position Summary
Performs analysis and consultation in support of Memorial Health System’s compensation program and associated practices. Guides leadership in the development of job descriptions according to best practices. Analyzes jobs and conducts market pricing / job evaluation to ensure market competitiveness. Consults with others and recommends salary adjustments (as necessary) to ensure that employees are paid competitively and equitably. Participates in various compensation surveys conducted by external vendors. Assists in the administration of performance appraisal, merit pay and incentive compensation programs.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Other Knowledge/Skills/Abilities:
Required:
- Proven analytical work experience or analytical aptitude.
- An intermediate-level work proficiency with Microsoft Word, Power Point, Excel and HR Information Systems.
- Excellent accuracy and attention to detail when working with data/information.
- Proven analytical work experience or analytical aptitude.
- Ability to balance the needs of the organization while flexing to changing work priorities.
- Ability to work with senior leadership on confidential and time-sensitive matters.
- Excellent oral and written communication, with the ability to be persuasive and deal with potential conflict.
- Must be able to maintain confidential information safe and secure at all times.
- May be required to work beyond regular business hours to meet business needs.
Preferred:
- Previous experience with project management and incentive compensation.
- Working knowledge of HR Lawson and Compensation Systems (ideally ePrism).
- Working knowledge of market pricing, job evaluation methodologies and base/incentive compensation administration in a health care setting.
- Knowledge of compensation theory and practices & applicable federal/state labor laws.
Required Experience
Education:
Education equivalent to graduation from college (or the equivalent in related work experience) is required.
Licensure/Certification/Registry:
- Certified Compensation Professional (CCP) designation is highly preferred.
- Professional HR certification(s), i.e., PHR, SPHR, SHRM-CP, SHRM-SCP is desirable.
Experience:
- Two or more years of professional-level work experience in HR (ideally in compensation), finance or related field is required
- Previous experience as a Compensation Analyst in a health care setting is strongly preferred.
Tara Derosa
RecruiterMedical Lab Assistant I, Urgent Care-Jacksonville
Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to ...
Position Summary
Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to testing department. Performs and results a variety of waived point-of-care testing including quality control. Interprets and inputs all laboratory orders into computer system for outpatient testing. Determines medical necessity and interprets orders that have a diagnosis that does not support the testing ordered.
Highlights & Benefits
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
Required Skills
- Performs and results waived point-of-care testing such as urine pregnancies, urine dipsticks, rapid strep screens, RSV, influenza, and Hem occult testing.
- Correctly enter patient demographic and billing information into the hospital admitting system. Understands insurance policy numbers and carrier codes. Verifies diagnosis with test order for Medicare reimbursement. Prints the ABN and obtains necessary patient information on required situations. Provides accurate communication to assist outpatients in the Medicare process.
- Accurately identify and obtain blood specimens from patients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, nurses, residents) using correct technique and appropriate equipment. Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
- Reads, interprets and correctly enters outpatient and non-patient physician orders, questioning any unclear order with supervisor. Rechecks the order for errors, making any necessary corrections. Performs cancellations requested by authorized personnel using proper documentation.
- Participates in the collection of special procedures (ISP, drug screens, EBT, cultures, Influenza/RSV’s, research studies, bone marrows, capillary collections, therapeutic phlebotomy, cortisol stimulation testing, etc.). Assist non-laboratory personnel with specimen requirements and collection procedures.
- Ensures specimen integrity by adhering to appropriate laboratory packaging protocols. Ensures that all specimens received from client and physician offices are documented against packing lists and follows up with the site in the event all specimens are not received. Completes tracking logs and prepares specimens for courier pick up.
- Monitors daily phlebotomy actions by the use of various computer programs and logs (ORV, collection list, will call board, etc.). Maintains specimen tracking by correctly logging in all specimens with the correct time and date of specimen collection.
- Maintains Phlebotomy and clerical areas in a clean and orderly manner. Order and maintain supplies and keep areas stocked accordingly.Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time).
- Communicates telephone or verbal messages effectively to appropriate lab divisions, personnel or administrative staff. Provides effective communication to the outpatient either in person or by telephone. Gives patient test results to nursing units and physician offices in accordance with medical center policies either verbally or by fax communication.Performs other related work as required or requested.
Required Experience
Education:
- High School graduate or equivalent required.
Licensure/Certification/Registry:
- ASCP Phlebotomy Certification preferred.
Experience:
- Experience preferred.
Other Knowledge/Skills/Abilities:
- Knowledge of use of proper personal protective equipment (PPE).
- Customer-service oriented.
- Good communication skills required.
- Basic medical terminology helpful.
- Strong typing and computer skills necessary.
- Ability to accurately follow directions and perform specific functions. May be exposed to potentially infectious diseases.
Nicholas Rapps
RecruiterMedical Lab Assistant/Phlebotomist I (Days & Evenings)
Multiple Shifts & Locations available. Collects blood/urine/swabs specimens from patients of all ages and proce...
Medical Lab Assistant/Phlebotomist I (Days & Evenings)
Position Summary
- Multiple Shifts & Locations available.
Collects blood/urine/swabs specimens from patients of all ages and processes specimens appropriately for delivery to testing department. Performs and results a variety of waived point-of-care testing including quality control. Interprets and inputs all laboratory orders into computer system for outpatient testing. Determines medical necessity and interprets orders that have a diagnosis that does not support the testing ordered.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Performs and results waived point-of-care testing such as urine pregnancies, urine dipsticks, rapid strep screens, RSV, influenza, and Hem occult testing.
- Correctly enter patient demographic and billing information into the hospital admitting system. Understands insurance policy numbers and carrier codes. Verifies diagnosis with test order for Medicare reimbursement. Prints the ABN and obtains necessary patient information on required situations. Provides accurate communication to assist outpatients in the Medicare process.
- Accurately identify and obtain blood specimens from patients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, nurses, residents) using correct technique and appropriate equipment. Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
- Reads, interprets and correctly enters outpatient and non-patient physician orders, questioning any unclear order with supervisor. Rechecks the order for errors, making any necessary corrections. Performs cancellations requested by authorized personnel using proper documentation.
- Participates in the collection of special procedures (ISP, drug screens, EBT, cultures, Influenza/RSV’s, research studies, bone marrows, capillary collections, therapeutic phlebotomy, cortisol stimulation testing, etc.). Assist non-laboratory personnel with specimen requirements and collection procedures.
- Ensures specimen integrity by adhering to appropriate laboratory packaging protocols. Ensures that all specimens received from client and physician offices are documented against packing lists and follows up with the site in the event all specimens are not received. Completes tracking logs and prepares specimens for courier pick up.
- Monitors daily phlebotomy actions by the use of various computer programs and logs (ORV, collection list, will call board, etc.). Maintains specimen tracking by correctly logging in all specimens with the correct time and date of specimen collection.
- Maintains Phlebotomy and clerical areas in a clean and orderly manner. Order and maintain supplies and keep areas stocked accordingly.Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time).
- Communicates telephone or verbal messages effectively to appropriate lab divisions, personnel or administrative staff. Provides effective communication to the outpatient either in person or by telephone. Gives patient test results to nursing units and physician offices in accordance with medical center policies either verbally or by fax communication.Performs other related work as required or requested.
Required Experience
Education:
- High School graduate or equivalent required.
Licensure/Certification/Registry:
- ASCP Phlebotomy Certification preferred.
Experience:
- Experience preferred.
Other Knowledge/Skills/Abilities:
- Knowledge of use of proper personal protective equipment (PPE).
- Customer-service oriented.
- Good communication skills required.
- Basic medical terminology helpful.
- Strong typing and computer skills necessary.
- Ability to accurately follow directions and perform specific functions. May be exposed to potentially infectious diseases.
Nicholas Rapps
RecruiterWarehouse Associate
Performs a wide variety of materials and equipment movement, receiving, and driving duties in support of the warehous...
Position Summary
Performs a wide variety of materials and equipment movement, receiving, and driving duties in support of the warehouse.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Moves, loads, and unloads stock and freight from trucks to/from the warehouse and various locations within the organization. Documents inbound and outbound receipts with the needed information for tracking purposes.
- Verifies the accuracy and specifications of shipments received and delivered. Clarifies discrepancies with the Purchasing Department or other departments.
- Enters, and ensures the accuracy of shipment information into an electronic materials management system and may produce reports as needed.
- Responds to requests for special handling of furniture and equipment; determines the most effective and safe treatment for moving these items.
- Enters serial numbers, repair information, and asset tag records/placement information into an electronic database for tracking purposes.
- Answers written and telephone inquiries regarding the expected shipment and/or delivery of equipment and supplies.
- Wraps, boxes, or otherwise prepares pallets, carts, and other items for shipment and delivery. Pushes, pulls, or otherwise moves such items into the optimal position for shipment.
- Delivers and picks up furniture, equipment, and other such items to and from the warehouse.
- Picks up, delivers, and transports bio-hazardous materials according to safety and security guidelines.
- May handle, transport and have access to areas with pharmaceutical medications limited to the processes of storing and transportation within the facility and off-site locations.
- Observes and monitors the general condition and maintenance of trucks, vehicles, and equipment. May perform minor building, vehicle, or equipment maintenance as necessary.
- Observes and monitors the general condition and maintenance of trucks, vehicles, and equipment. May perform minor building, vehicle, or equipment maintenance as necessary.
- Receives and verifies the accuracy of goods received and stocks shelves accordingly; rotates stock at regular intervals and in compliance with guidelines.
- Maintains assigned stock storage areas and reports unusual turnover to management.
- May perform cross training of lesser-experienced staff in other areas of the general warehouse function. Serves as a back-up for other areas within unit, especially during times of special needs or staff absences.
- May fill in during the absence of any other affiliated staff members.
- Responds to callback request as needed during times the warehouse is closed and CS or another department needs WH product.
- Performs other related work as required or requested.
Required Experience
Education:
- Education equivalent to graduation from high school is required. Previous experience in a distribution center within the health care industry is highly preferred.
Licensure/Certification/Registry:
- In this position, one will be required to be an OSHA (Occupational Safety and Health Administration) certified forklift operator. On site and hands on training will be provided by department leader to meet this requirement.
Experience:
- Previous experience in (or ability to) operating warehouse equipment and motorized vehicles, such as forklifts, trucks, pallet jacks correctly and safely. (Heights up to 25’)
Other Knowledge/Skills/Abilities:
- Possesses basic math and personal computer skills, with the ability to enter data into an electronic database and read computer-generated reports.
- Demonstrates the ability to multi-task and the flexibility to work in any assigned area, including shipping/receiving, driving, and warehouse.
- Performs a wide variety of materials and equipment movement, receiving, and driving duties in support of the warehouse. Must possess Valid Class C Illinois Driver’s License OR must obtain within your first 90 days. Must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five-year Motor Vehicle Report [MVR] will be required). Previous experience in, or ability to operate warehouse equipment and motorized vehicles, such as forklifts, trucks, pallet jacks correctly and safely.
- Successful and acceptable completion of the Illinois Department of Transportation (IDOT) physical examination.
- Demonstrates the ability to tolerate close and prolonged close eye work, lift up to 100 pounds, and stand for prolonged periods throughout the day.
Robert Wiley
RecruiterMedicare Specialist
Analyzes, investigates, and resolves claims/billing information and/or errors associated with inpatient and outpatien...
Position Summary
Analyzes, investigates, and resolves claims/billing information and/or errors associated with inpatient and outpatient medical insurance claims. Ensures compliance with managed care guidelines and MMC organizational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
**Full time role working 8:00am – 4:30pm M-F, no weekends**
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Receives and examines daily listings for assigned billing claims and determines which require further analysis and action.
- Investigates assigned billing claims with incomplete/incorrect information and resolves problems or errors to ensure complete and compliant information accompanies the claim.
- Prioritizes claims based on specified criteria and files the claim, either electronically or via paper claim. Ensures careful adherence to insurance guidelines, timeliness, accuracy, and processing procedures.
- Researches and resolves complex issues associated with patient insurance accounts. As applicable, identifies, documents, and reports problematic trends to management.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Analyzes reports containing rejected account information and performs the necessary research to resolve the reason(s) for the rejection and secures any other required information.
- Provides input regarding system edits designed to identify and ensure consistent and compliant data necessary for processing medical insurance claims.
- Responds to requests from internal departments regarding the proper coding, billing, and processing of medical insurance claims.
- Communicates and resolves issues with a variety of internal and external sources regarding medical insurance claims. This may include internal departments, patients (or other responsible parties), third-party payors, social service agencies, Medicare/Medicaid staff, other insurance carriers, service providers, and collection agencies.
- Initiates corrections to charges and contractuals / allowances within scope of expertise and authority granted.
- Identifies and calculates write-off amounts and secures the necessary approvals from management for processing.
- Documents online systems and electronic files to ensure accurate data is noted regarding the status of claims and payments.
- Ensures compliance to Medicare policy guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization.
- As directed and defined by management, orients and cross-trains on other unit duties which are outside of regularly assigned area of responsibility. May serve as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Education equivalent to graduation from high school or GED is required.
Experience:
- One or more years of general office experience is required. Previous experience with insurance billing and software (SMS and NEBO) is highly preferred.
Other Knowledge/Skills/Abilities:
- Basic working knowledge of personal computers and their associate user software is required. Experience with Microsoft Office products Word and Excel is preferred
- Ability to work within the guidelines of defined managed care contract policy provisions and company procedures.
- Demonstrated ability to work successfully with internal customers and external contacts is required.
- Possesses a highly-developed detail orientation, critical thinking, and problem solving ability.
- Demonstrates excellent oral and written communication, keyboarding, and basic math skills.
- Familiarity with medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claim form UB-92 is highly preferred.