Work With Us

Required Experience

Education:

• Master’s Degree in Speech-Language Pathology required.

Licensure/Certification/Registry:

• Illinois Licensure as Speech and Language Pathologist or eligible for licensure required.
• Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) through American Speech-Language-Hearing Association required.
• May require Part C Early Intervention Certifications if supporting the early intervention program.
• Healthcare Provider or Instructor BLS certification required within 30 days of hire.

Experience:

• Preferred 2 years work experience in Speech Therapy.

Other Knowledge/Skills/Abilities:

• Understands the proper procedure for all speech therapy modalities, including age-specific, precautions and contra-indications.
• Vital stim certification required within one year of hire date.

• Consistently and thoroughly evaluates patients with differing diagnoses and devises an individualized, comprehensive plan of care based on facts and best practice.
• Recommends and performs treatment as ordered by referring physician.
• Performs Modified Barium Swallow studies in conjunction with Radiologist and Radiology dept (FT only, per diem ST are not required to do MBS but can if eligible).
• Educates about disease process, equipment use, and rehabilitation techniques, as appropriate.
• Actively researches and develops new services and/or continuously suggests improvements to existing.
• Engages in at least one yearly activity which promotes individualized professional development.
• Assesses and provides feedback on staff clinical skills; participates in the performance appraisal process.
• Participates in QA, research and other projects as requested.
• Represents the hospital service line in hospital and community education programs.
• May be required to assist in pool rescue in a support role.
• Will treat patients in aquatic environment if situation dictates.
• May be required to support the Early Intervention program and hold the Part C Early Intervention certification. Will provide evaluation and treatment services to support this program.
• Performs other related work as required or requested.

Environmental Factors

This position is performed within an environment of occasional exposure to irritating, unpleasant, or hazardous elements or conditions. 

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job the employee is required to walk, stand, bend and reach.
• The employee will frequently be required to lift, push and pull weight of at least 1 to 5 pounds.

Mental Demands

• Ability to work under stress and adapt to changing conditions.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Experience

Licensure/Certification/Registry:

• Current RN license in the State of Illinois required.
• Maintain current Healthcare Provider certification.
• Maintain current Provider ACLS certification (required within 12 months of hire).
• Maintain Provider for PEARS certification (required within 12 months of hire).

Experience:

• Meets credit range for Clinical Ladder levels as follows (12 months experience as a registered nurse is required in order to apply for promotion in the clinical ladder):
• Clinical Nurse I: Registered Nurse who achieves a range of 0-12 credits on the Clinical Ladder Behavior Grid. BSN preferred.
• Clinical Nurse II: Registered Nurse who achieves a range of 13-24 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least two categories of the Grid. BSN preferred.
• Clinical Nurse III: Registered Nurse who achieves at least 25 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least three categories on the Grid. BSN required.

Other Knowledge/Skills/Abilities:

• Attends all hospital/nurse manager specified mandatory in-services.
• Maintains competencies as identified in unit specific requirements.
• Completion of self-evaluation. It is the incumbent's responsibility to submit to the nurse manager at annual evaluation time documentation to validate annual credentialing requirements.

Required Experience

Qualifications:

Education:

• Bachelor’s degree in Medical Laboratory Sciences or related Allied Health field.

Licensure/Certification/Registry:

• Registered MLS (ASCP)/MT (ASCP) required within six months of hire or equivalent certification required within one year of hire.

Experience:

• Prior work experience preferred.

Other Knowledge/Skills/Abilities:

• Moderate physical effort.

Responsibilities:

• Performs various laboratory tests, evaluates data, verify the validity of patient test results through the evaluation of quality control sample values prior to reporting patient test results.

• Obtains blood and other body fluids from inpatients/outpatients of all ages, employees etc. as requested by authorized personnel.

• Operates hospital computer system acquiring necessary patient information to enter, delete or credit the patient’s accounts.

• Perform preventative maintenance and follows equipment manufacturers troubleshooting guide to solve instrument problems.

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

• Demonstrates knowledge and theory behind instrumentation functions and malfunctions and decides when to use “back-up” instrument.

• Operates all instruments in assigned areas and performs all technical procedures with minimal supervision.

• Assists in orientation/training of new employees as directed.

• Participates in continuing education, meets requirements for all mandatory in-services.

• Assists in overall operations of the Lab including cost effective practices and safety regulations.

• Assists manager in overall departmental operations.

• Promotes health and safety in the work environment.

• Actively participates in competency assessment process.

• Maintains cross training in at least 2 technical areas

• Maintains confidentiality of information regarding all patient testing/results as detailed by hospital policy

• Assures compliance with all local, state, federal and national regulatory agencies.

• Performs other duties as assigned.

Required Experience

Education:

• High school graduate or equivalent required.

Experience:

• Previous work experience in a medical office and/or customer service position preferred.
• Previous experience dealing directly with the public in person and on the phone preferred.
• Computer experience and typing skills required.

Other Knowledge/Skills/Abilities:

• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize required.
• Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills, Data Entry, and Office Skills.

Responsibilities/Duties

• Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
• Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
• Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
• Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits.  Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
• Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
• Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
• Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards.
• Manages task lists within the electronic health record.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

Required Experience

Essential Functions and Job Duties

• Transports patients to and from hospital therapy services as needed. Assists with patient care in the clinic, satellite, patient room, or other off campus locations as requested by Rehabilitation staff.
• Maintains department’s supplies and equipment; may recommend purchase of new items.
• Greets and checks in all outpatients at off campus clinics
• Prepares other treatment areas including but not limited to; setting up sterile dressing fields, treatment mats, etc…  
• Performs general clerical and housekeeping duties:
  • Scanning
  • General clerical duties as needed (copying, faxing, filing, etc.)
  • Answering phones
  • Scheduling
  • Supply ordering
  • Clinic cleanup, linen stocking/changing/ordering.
  • Maintains cleaning logs
  • Performs cleaning of hydrocollators and cold pack machines
• Remains attentive to patient safety issues and to the need for maintaining a clean and safe environment.
• Maintains patient/family confidentiality to comply with HIPPA regulations.
• Performs other duties as assigned by Director, Managers, Team Leaders, and clinical staff.
• Actively looks for ways to reduce costs.

Education and/or Other Requirements

High school graduate or equivalent.  Previous patient care experience helpful.  CPR required within 30 day of starting.

Environmental Factors

This position is performed within an environment of occasional exposure to environmental variations, above-normal noise-level, and/or unpleasant substances and limited exposure to hazardous or potentially injurious elements or conditions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job the employee is frequently required to stand, bend and reach.
• The employee will frequently be required to lift, push and pull weight of at least 5 to 50 pounds.

Mental Demands

• Ability to work under stress and adapt to changing conditions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Organizational skills are required.
• Patient care experience helpful.
• Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Actively looks for ways to help people, co-workers, and other departments.
• Must have strong customer service skills
• Communicate effectively as appropriate for the needs of the audience.
• Basic understanding of computer skills to order supplies, manipulate schedules, and assist with clerical duties.

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Experience

Licensure/Certification/Registry:

• One of the following is required:
  • Must possess and maintain licensing as an APRN as required by Illinois State Law;
  • Must possess and maintain licensing as a PA as required by Illinois State law
• Appropriate certification as a APRN or PA, as determined by department.
• Maintain IL Controlled Substance license (Must be obtained within 3 months of hire if not held at time of hire).
• Maintain DEA license (Must be obtained within 3 months of hire if not held at time of hire) in positions where required.
• Valid CPR certification required.
• ACLS where required.

Experience: 

• Prefer a minimum of 1-year post-graduate as a mid-level provider, but not required

Responsibilities:

• In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

• Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

• Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

• Coordinates the resources required by the patient.

• Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

• Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

• Serves as a clinical consultant to other healthcare professionals.

• Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

• Assists with implementing research findings and monitoring the impact on patient care outcomes.

• Utilizes available data to analyze performance and develop plans to improve outcomes.

• Works to further establish advanced clinical expertise and skills with regards to their specialty area.

• Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

• Maintains an active role in community and professional programs.

• Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

• Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

• Demonstrates support for and participates in accomplishing team goals and objectives.

• Performs other related work as required or requested.

Required Experience

Education:

• Bachelor’s degree in HR, Business, Healthcare Administration, or related field. Six (6) years of strategic HR business partner experience coupled with leadership experience may be considered in lieu of degree.

Licensure/Certification/Registry:

• Professional human resources certification(s), i.e., PHR, SPHR, SHRM-CP, SHRM-SCP is preferred.

Experience:

• Eight (8) years of HR or related experience, including at least three (3) years in a strategic HR business partner or equivalent role.

Other Knowledge/Skills/Abilities:

·       Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

·       Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.

·       Human Resource Management: Ability to implement staff development and other management practices that represent contemporary best practices, comply with legal and regulatory requirements, and optimize the performance of the workforce, including performance assessments, alternative compensation and benefits methods, and the alignment of human resource practices and processes to meet the strategic goals of the organization.

·       Impact and Influence: Ability to persuade, convince, influence or impress others in order to get them to go along with or to support one’s opinion or position; able to understand others interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action.

·       Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities.

·       Relationship and Network Development: Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.

·       Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.

·       Talent Development: Ability to build the breadth and depth of the organization’s human capability and professionalism, including supporting top performing people and taking a personal interest in coaching and mentoring high-potential leaders.

Principle Duties & Responsibilities:

1.       Lead community people strategy: Establish and execute Community people priorities aligned with enterprise strategy, operational needs, and business goals. 

2.       Advise community leadership: Serve as the primary people partner to the Community President and leadership team, providing strategic counsel on workforce, talent, organizational effectiveness, culture, and change. 

3.       Lead and develop HR Business Partners: Directly supervise, coach, and evaluate the Community’s HR Business Partners, building capability and accountability for results. 

4.       Align partnership resources with business needs: Deploy HR Business Partners based on organizational complexity, priorities, and workforce needs, ensuring leaders receive appropriate strategic support. 

5.       Coordinate workforce strategy across the Community: Guide consistent workforce planning across hospital, ambulatory, and Community operations, connecting local plans with enterprise workforce strategy. 

6.       Lead organizational design and workforce transformation: Partner with leaders to evaluate structures, leadership capacity, and staffing models that support effective operations and future growth. 

7.       Build collaborative partnerships: Partner with HR Centers of Excellence and business functions to develop coordinated solutions and ensure the Community experiences one integrated People and Culture team. 

8.       Strengthen leadership and talent: Guide leadership development, succession planning, and talent reviews in partnership with Community leaders and enterprise specialists. 

9.       Advance culture and colleague experience: Partner with leaders to embed organizational values, strengthen engagement and retention, and address opportunities affecting the colleague experience. 

10.    Represent People and Culture: Participate in leadership forums, bringing workforce insights into business decisions and connecting Community needs with enterprise priorities. 

11.    Measure outcomes and improve effectiveness: Use workforce data, business results, and stakeholder feedback to assess progress, identify emerging risks, and strengthen people partnership across the Community. 

12.    Performs other related work as assigned.

Required Experience

Education:

• Bachelor’s degree in HR, Business, Healthcare Administration, or related field. Six (6) years of strategic HR business partner experience coupled with leadership experience may be considered in lieu of degree.

Licensure/Certification/Registry:

• Professional human resources certification(s), i.e., PHR, SPHR, SHRM-CP, SHRM-SCP is preferred.

Experience:

• Eight (8) years of HR or related experience, including at least three (3) years in a strategic HR business partner or equivalent role.
  

Other Knowledge/Skills/Abilities:

· Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.

·   Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.

· Human Resource Management: Ability to implement staff development and other management practices that represent contemporary best practices, comply with legal and regulatory requirements, and optimize the performance of the workforce, including performance assessments, alternative compensation and benefits methods, and the alignment of human resource practices and processes to meet the strategic goals of the organization.

· Impact and Influence: Ability to persuade, convince, influence or impress others in order to get them to go along with or to support one’s opinion or position; able to understand others interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action.

· Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities.

· Relationship and Network Development: Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.

· Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.

· Talent Development: Ability to build the breadth and depth of the organization’s human capability and professionalism, including supporting top performing people and taking a personal interest in coaching and mentoring high-potential leaders.

Principle Duties & Responsibilities:

1. Lead community people strategy: Establish and execute Community people priorities aligned with enterprise strategy, operational needs, and business goals. 

2. Advise community leadership: Serve as the primary people partner to the Community President and leadership team, providing strategic counsel on workforce, talent, organizational effectiveness, culture, and change. 

3. Lead and develop HR Business Partners: Directly supervise, coach, and evaluate the Community’s HR Business Partners, building capability and accountability for results. 

4. Align partnership resources with business needs: Deploy HR Business Partners based on organizational complexity, priorities, and workforce needs, ensuring leaders receive appropriate strategic support

5. Coordinate workforce strategy across the Community: Guide consistent workforce planning across hospital, ambulatory, and Community operations, connecting local plans with enterprise workforce strategy. 

6. Lead organizational design and workforce transformation: Partner with leaders to evaluate structures, leadership capacity, and staffing models that support effective operations and future growth. 

7. Build collaborative partnerships: Partner with HR Centers of Excellence and business functions to develop coordinated solutions and ensure the Community experiences one integrated People and Culture team. 

8. Strengthen leadership and talent: Guide leadership development, succession planning, and talent reviews in partnership with Community leaders and enterprise specialists. 

9. Advance culture and colleague experience: Partner with leaders to embed organizational values, strengthen engagement and retention, and address opportunities affecting the colleague experience. 

10.Represent People and Culture: Participate in leadership forums, bringing workforce insights into business decisions and connecting Community needs with enterprise priorities. 

11. Measure outcomes and improve effectiveness: Use workforce data, business results, and stakeholder feedback to assess progress, identify emerging risks, and strengthen people partnership across the Community. 

12. Performs other related work as assigned.

Required Experience

The team leader is responsible for the guidance and coordination of needs of their respective area. The team leader will act in the absence of a supervisor/manager in various capacities. The team leader will help with assignment of duties for staff for a given shift. They will assist with calling in staff when volumes demand extra help. When needed, the team leader will also take the lead in organizing staff from their area to assist with any sudden increases or spikes in patient volumes.     

11:30am – 08:00pm (With Weekend Rotation)