Work With Us
PATIENT REGISTRATION SPEC I
Our Patient Access Specialist pre-registers and register patients. Schedule patients for procedures and tests a...
Position Summary
Our Patient Access Specialist pre-registers and register patients. Schedule patients for procedures and tests at MHS facilities. Collects accurate patient demographic and billing information in a timely manner. Interviews incoming patients or Associates, enter information into potential all appropriate software packages. Serves as a liaison between ancillary departments and other Patient Access Services areas.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information.
- Effectively perform general clerical/administrative functions.
- Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature.
- Pre-register and register all types of patients in multiple software systems.
- Demonstrates an ability to be flexible, organized and function well in stressful situations.
- Maintains a professional demeanor in respect to patients and fellow employees.
- Ability to conduct financial collections and referrals for Financial Counseling. Ability to interview/prescreen self pay patients for possible financial assistance.
- Understands and complies with state and federal regulations as well as hospital, department and The Joint Commission policies and procedures related to patient access.
- Communicates with ancillary department, physicians, medical offices and within Patient Financial Services department.
- Conducts insurance verification tasks, pre-certification, or referral information from MD offices and/or insurance companies and authorization for elective and emergent patients.
- Ability to complete legal admission paperwork for psychiatric admits in accordance to DHS guidelines.
- Ensures accurate documentation of patient information.
- Responsible for checking and re-stocking supplies as needed.
- Participates in performance improvement activities for the department and organization.
- Adheres to all HIPAA guidelines and patient confidentiality policies.
- Completes annual educational and training requirements.
- Promotes the mission, vision, and goals of the organization and department.
- Performs other related work as required or requested.
Required Experience
Education:
- High School Graduate or equivalent required.
Experience:
- One year customer service experience preferred. Previous clerical, medical terminology, medical office, registration or billing experience preferred.
Word processing/computer application experience and knowledge desired.
Other Knowledge/Skills/Abilities:
- Minimum typing skill of 40 WPM preferred.
- Demonstrates excellent interpersonal and communication skills.
- Demonstrates ability to work independently.
PATIENT ACCESS SPECIALIST I
Assists in providing access to services provided at the hospital and/or other service area. Processes registration in...
Position Summary
Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Plays a vital role in representing JMH in a positive, compassionate manner with professional communication, mannerism, and appearance
- Assist patients/visitors throughout the enterprise, providing telephone support, one-on-one assistance and way finding.
- Maintains cooperative and productive working relationships with all co-workers, physicians, management, and external customers to coordinate for optimum patient flow and throughput.
- Actively supports patient/family centered care by actions and attitude that demonstrates service excellence.
- Identifies customer service concerns and resolves and/or initiates service recovery.
- Accountable for Admissions and/or Registrations (Outpatient/ED/Pre), to ensure accurate demographic/financial data is properly obtained, entered, and documented into required system(s), which includes Bedside registrations, Pre-Registration, Point of Service Registrations, Bed Assignments and Facility to Facility Transfers, Initiates the Patient Revenue Cycle by proper identification, verification and entry of insurance and authorization information.
- Notifies and explains financial obligation to the patient/guarantor in a compassionate manner.
- Provides resources for financial assistance.
- Stays abreast of insurance and billing codes updates.
- Verifies Medicare Medical Necessity and issues ABNs for none covered services.
- Issues and explains insurance waivers, as necessary.
- Ensures outpatient physician orders are scanned and attached to the patient visit and tests are ordered via the order entry system accurately.
- Performs other related work as required or requested.
Required Experience
Education:
High School diploma or equivalent required.
Experience:
One (1) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable. Completion of 12 (twelve) hours of coursework in a business or healthcare related field of study may be considered in lieu of business office experience. Previous experience in Patient Access is highly desirable.
Other Knowledge/Skills/Abilities:
Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement.
Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization.
Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems.
Must demonstrate detail orientation, critical thinking, and problem solving ability.
Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations.
Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations.
Ability to effectively manage competing priorities and work independently in a rapidly changing environment.
Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families.
Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims preferred, but not required.
EARLY CHILDHOOD TEACHER ASSIST
Position Summary: Primary responsibility under the guidance of the Teacher, is to provide a safe and nurturing ...
Position Summary
Position Summary:
Primary responsibility under the guidance of the Teacher, is to provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development through designing and implementing a developmentally appropriate curriculum according to guidelines established by the Creative Curriculum and the National Association for the Education of Young Children and the Illinois Department of Children and Family services.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Principal Duties & Responsibilities:
- Interact frequently, affectionately, and respectfully by smiling, touching, and holding children. Speak in a friendly, calm, soft and courteous manner within close proximity of the child. (E)
- Respect and observe children’s interests. Intervene when needed to maintain safety. Enhance children’s play with language, toys and activities. (E)
- Communicate directly with each child at the child’s level. (E)
- Engage and communicate constructively with individual children during activities and routines. Take every opportunity to positively extend children’s thinking and actions. (E)
- Be available and responsive to children’s needs, questions, and requests. (E)
- Encourage and model social behavior and expectations which are developmentally appropriate. (E)
- Acknowledge feelings with sensitivity and demonstrate appropriate expression of emotions. (E)
- Practice positive discipline techniques in guiding children’s behavior according to Memorial Child Care’s Guidelines for positive discipline. (E)
- Be attentive, flexible and supportive of children and their families during transitions to and from classrooms. (E)
Curriculum
- Implement a developmentally appropriate curriculum based upon the guidelines set forth in the Creative Curriculum which reflects observations and assessments of individual children. (E)
- Assist in the design of an environment which responds to children’s individual developmental levels, physical and emotional needs and current interests through the use of Creative Curriculum. (E)
- Foster positive self-concepts by supporting individuality, independence, and the ability to make choices. (E)
- Encourage creative expression. (E)
- Demonstrate respect for diversity by providing anti-bias, non-sexist language, images, and experiences which reflect both center and global communities. (E)
- Share ideas in planning a daily schedule which provides a balance of activities using the Creative Curriculum lesson plan. (E)
- Assist in the documentation of children’s accomplishments through anecdotal notes, observations and portfolios. (E)
Faculty/Parent Interactions
- Acknowledge parents and all classroom visitors. Demonstrate a friendly, courteous and professional manner. (E)
- Respond to parents’ comments and concerns with sensitivity, interest, and respect. Maintain confidentiality. (E)
- Participate in a Primary Care giving relationship with individual children and their families. (E)
- Share appropriate information with parents on a daily basis regarding the development and specific activities of the children in their primary care. Utilize appropriate written communication tools as assigned. (E)
- Assist in the planning and attend center/classroom events and meetings. (E)
Physical Environment, Health, Safety and Nutrition
- Maintain and follow all safety and health rules of the center. (E)
- Supervise children at all times. Demonstrate awareness of entire group while working with a small group or individuals. (E)
- Know the number of children in your group and maintain ratios at all times. (E)
- Maintain accurate attendance records throughout the day. (E)
- Complete appropriate paperwork (i.e., accidents, medication) (E)
- Encourage children to utilize appropriate health, safety and nutritional practices. (E)
- Keep environment and equipment safe, clean and attractive. Encourage respect for classroom materials. Notify designated individual in advance when supplies are needed. (E)
- Assist in arrangement of space in clearly defined, well organized activity areas. (E)
- Organize a variety of materials on low, open shelves for children to use independently. (E)
Professionalism
- Maintain confidentiality about issues concerning other faculty members, children and families or Memorial Child Care management and operations. Must not involve parents in center concerns. (E)
- Become very familiar with ages and stages of development for those children under your care.. Understand the general areas of physical, social, cognitive and emotional development for this age group. (E)
- Support organizational mission, philosophies, values, goals, and policies to parents, co-workers, and community. (E)
- Ensure continuity of care for children by reporting to work on time and maintaining consistent attendance, arranging and communicating leave requests in advance. (E)
- Respect and adhere to staffing schedules which may be adjusted as programs needs change and may include working in another classroom. (E)
- Demonstrate flexibility and openness to new ideas in child care practices. (E)
- Attend faculty meetings, training sessions and other center events. (E)
- Continue professional growth by attending courses, asking for feedback, and reading professional literature. (E)
- Receive constructive criticism with an attitude that indicates a willingness to improve. Give feedback in a respectful manner. (E)
Teamwork
- Establish and maintain a relationship of cooperation and respect with co-workers. (E)
- Assume a fair share of work. Look for ways to be helpful. Demonstrate initiative. (E)
- Assume additional classroom and center responsibilities as needed: kitchen, pets etc. (E)
- Offer and share ideas and materials with co-workers. (E)
- Participate actively in teaching team through communication, collaboration, and curriculum planning. (E)
- Communicate directly, work to resolve conflicts quickly, and avoid gossip. (E)
- Exercise care in expressing views regarding the personal attributes or professional conduct of co-workers. Statements are based on first-hand knowledge and relevant to the interests of children and programs. (E)
Performs other duties as assigned.
Required Experience
Education:
Must be at least 19 year of age and have high school diploma or equivalency certificate (GED).
Other Skills & Knowledge:
Excellent communication skills.
EARLY CHILDHOOD TEACHER
As Early Childhood Teacher at Memoral provides a safe and nurturing environment for children to encourage their socia...
Position Summary
As Early Childhood Teacher at Memoral provides a safe and nurturing environment for children to encourage their social, emotional, physical and intellectual development through designing and implementing a developmentally appropriate curriculum according to guidelines established by the Illinois Department of Children and Family services, Creative Curriculum and ExceleRate Illinois.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Interaction between staff and children:
- Interacts frequently, affectionately, and respectfully by smiling, touching, and holding children. Speaks in a friendly, calm, soft and courteous manner within close proximity of the child.
- Respects and observes children’s interests. Intervenes when needed to maintain safety. Enhances children’s play with language, toys and activities. Encourages and models the appropriate behaviors and expectations.
- Communicates directly with each child at the child’s level. Engages and communicates constructively with children during activities and routines. Positively extends children’s thinking and actions.
- Maintains availability and responsiveness to children’s needs, questions, and requests. Acknowledges feelings with sensitivity and demonstrate appropriate expression of emotions.
- Practices positive discipline techniques in guiding children’s behavior according to MMC’s guidelines.
- Maintains attentiveness, flexibility and support with children and others during transitions among classrooms.
- Curriculum:
- Implements a developmentally appropriate curriculum based upon the guidelines set forth in the Creative Curriculum which reflects observations and assessments of individual children. Plans a daily schedule which balances activities using the Creative Curriculum lesson plan.
- Designs an environment which responds to children’s individual development, physical and emotional needs and interests through the use of Creative Curriculum. Fosters positive self-concepts by supporting individuality, independence, and choices. Encourages creative expression. Respects diversity by providing anti-bias, non-sexist language, images, and experiences which reflect both center and global communities.
- Creates documentation of children’s accomplishments through anecdotal notes, observations and portfolios.
- Faculty/Parent Interactions:
- Acknowledges parents and all classroom visitors. Invites input from parents regarding their child’s development and care. Responds to parents’ comments and concerns with sensitivity, interest, and respect.
- Maintains confidentiality. Establishes and maintains a Primary Care giving relationship with individual children and their families. Assists in the planning and attend center/classroom events and meetings.
- Communicates verbally and in writing with parents regarding the development and specific activities of the children in their primary care. Shares resources with parents through discussions, articles, parent boards, etc.
- Physical environment, health safety and nutrition:
- Maintains and follow all safety and health rules of the center. Supervise children at all times. Demonstrates awareness of entire group while working with a small group or individuals. Encourages children to utilize appropriate health, safety and nutritional practices.
- Knows the number of children in assigned group and maintains ratios at all times. Maintains accurate attendance records throughout the day. Completes appropriate paperwork (i.e. accidents, medication, etc.).
- Keeps environment and equipment safe, clean and attractive. Encourages respect for classroom materials. Alerts others supplies are needed. Organizes materials on low, open shelves for children to use independently.
- Professionalism:
- Maintains confidentiality about issues concerning the out faculty members, children and families or MMC leadership and operations. Supports organizational mission, philosophies, values, goals, and policies.
- Ensures continuity of care for children by reporting to work on time and maintaining consistent attendance, arranging and communicating leave requests in advance. Respects and adheres to staffing schedules which may be adjusted as programs needs change and may include working in another classroom.
- Attends faculty meetings, training sessions and other center events. Continues professional growth by attending courses, asking for feedback and reading professional literature.
- Receives constructive criticism with a willingness to improve. Provides feedback in a respectful manner.
- Teamwork:
- Establishes and maintains cooperation and respect with co-workers. Assumes fair share of work and seeks ways to be helpful. Assumes other responsibilities as needed: kitchen, pets, etc. Offers and shares ideas and materials with others.
- Participates in teaching team through communication, collaboration and curriculum planning. Communicates and works to resolve conflicts quickly and avoid gossip. Exercises care in expressing views regarding the personal attributes or professional conduct of co-workers. Statements are based on first-hand knowledge and relevant to the interests of children and programs.
- Performs other related work as required or requested.
Required Experience
Age Requirement:
- The IL Department of Children & Family Services (DCFS) requires teachers to be a minimum of 19 years of age.
Education:
- High School Diploma or equivalency certificate (GED) required.
- Associate’s degree in Early Childhood or Child Development is strongly desired. Bachelor’s degree in Early Childhood or related field is strongly preferred.
- In lieu of an Associate’s degree, DCFS requires one of the following: 60 semester hours of college credits with 6 hours directly being related to child care or child development (birth to age 6), or 1 year experience in child development in a nursery school, child care or kindergarten program with 30 semester hours in college with 6 semester hours directly being related to child care or child development (birth to age 6), or completion of credentialing program approved by DCFS (CDA).
Licensure/Certification/Registry:
- Illinois Gateways to Opportunity Registry member within the first 5 days of employment
- Provide 3 letters of reference per DCFS requirements
- Hold or be able to obtain, within 90 days, First Aid/CPR certification
Experience:
- DCFS requires a minimum of one (1) year of experience in child care, early childhood, or child development.
Other Knowledge/Skills/Abilities:
- Maintain 20 hrs of in-service hours each fiscal year, 5 hours must be from a Gateway Registry-approved training.
- Demonstrates excellent communication skills, initiative in a friendly, courteous and professional manner.
- Demonstrates knowledge of ages and stages of development.
- Demonstrate flexibility and openness to new ideas in child care practices.
- Understands the general areas of physical, social, cognitive and emotional development for this age group.
CLINICAL RESEARCH COORDINATOR
Essential Functions and Job Duties Coordinates screening and enrollment of clinical trial patients. R...
Position Summary
Essential Functions and Job Duties
- Coordinates screening and enrollment of clinical trial patients.
- Reviews physician patient schedules and assesses patients for possible clinical trial enrollment.
- Educates patients and families during the informed consent process.
- Registers patients and participants to protocols.
- Ensures eligibility requirements are met and reviews with physician investigator.
- Ensures protocol required patient testing is ordered and complete.
- Maintains record of recruitment strategies.
- Markets protocols as needed to meet recruitment goals.
- Coordinates clinical trial activities research done at the clinic and hospital
- Gathers and verifies source documents
- Verifies the accuracy, completeness and timely submission of case report forms.
- Collaborates with investigator to ensure protocol compliance in patient selection, treatment, dose modifications and response.
- Interviews patient to assess adverse events, medication compliance, and patient reported outcomes.
- Obtains follow-up data required when patient is off active treatment.
- Corrects and resubmits data or answers queries within one week of receipt or as requested by pharmaceutical company; reviews expectation reports; notifies research base of errors.
- Maintains investigational drug (IND) inventory
- Reviews protocols and assesses current inventory of IND.
- Orders INDs from Pharmaceutical Management Branch at National Cancer Institute.
- Maintains inventory on individual drug accountability records.
- Ensures treatment order is correct by reviewing protocol guidelines and calculating dose prescribed.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
General Skill Requirements
In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.
- Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
- Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
- Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
- Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
- Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
- Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
- Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
- Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
- Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.
Required Experience
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Must possess good communication and interpersonal relationship skills. Must be able to organize work with minimal supervision. Must be able to focus attention to minute details. Access, Work and Excel computer skills required.
Education and/or Other Requirements
A bachelors degree in nursing or other health-related field is preferred. Pertinent LPN or RN licensure/registration must be maintained. Previous research experience and/or recent nursing experience is preferred.
Environmental Factors
Direct patient care duties involve the potential for frequent exposure to blood and body fluids.
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Light physical exertion, including occasional standing, bending, reaching and occasional carrying of light loads.
Mental Demands
- While performing the duties of this job, the employee must be able to work under stress, adapt to changing conditions and meet strict time guidelines.
- Ability to adhere to strict confidentiality requirements.
V055, REPAIR TECHNICIAN
The Repair Technician performs and supervises the cleaning, assembly, repair and maintenance of all equipment provide...
Position Summary
The Repair Technician performs and supervises the cleaning, assembly, repair and maintenance of all equipment provided by Memorial Home Services of CI, this includes home medical equipment, respiratory and all other home medical equipment and maintaining all appropriate documentation. This service or repair could be for equipment to be delivered in compliance with specific medical requirements, modifications to existing customer equipment, repair of damaged or malfunctioning customer equipment or routine service required by the manufacturer. This position also is required to be a backup for our oxygen trans-filler.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Troubleshooting – Respiratory
- Diagnose, repair, and/or modify equipment as needed in order to assure proper functioning of respiratory equipment. This may be done in the shop or in the field.
- Be skilled in troubleshooting respiratory equipment to determine type of service or parts necessary for repair. Provide excellent listening and communication skills to customers in troubleshooting service requests via telephone or in person.
- In case of equipment failure or breakdown, converse with the operator of equipment to ascertain if this mechanical or user error. That may prevent a tech to go out and exchange or repair equipment.
- Equipment Assembly
- Assemble any new equipment coming in to make sure it is patient ready for patient delivery/pick up.
- Repair Respiratory Equipment
- Provide service or repair for:
- Equipment to be delivered in compliance with specific medical requirements.
- Repair of damaged or malfunctioning customer equipment.
- Routine service required by the manufacturer.
- Be able to prepare and effectively communicate repair quotes.
- Be able to repair all types of medical equipment provided, including:
- Rental DME.
- Respiratory DME in a timely manner.
- Maintenance – All Medical Equipment
- Inspect incoming rentals for hours used, maintenance needed and repairs required. Inspect and process returns per company and infection control guidelines.
- Design and implement test procedures for outgoing and incoming equipment and, as needed, calibrate O2 testing equipment.
- Follow established maintenance schedule for each piece of rental equipment per specific equipment procedure requirements (concentrators, cylinders) and per manufacturer’s recommendations. Maintain equipment in good working order and appearance and verify equipment is working properly.
- Monitor and report abnormal wear and tear to equipment that may be caused by customer misuse or abuse.
- Replace disposables as needed.
- When complex repairs are needed, ensure repairs are scheduled and completed.
- Perform a thorough check on wheelchairs, beds, etc., in house and in the field and verify equipment is working properly.
- Provide complete thorough documentation on all equipment purchased or rental.
- Cleaning and Sterilizing – All Medical Equipment
- Clean and sterilize equipment and make sure equipment ready for repair and maintenance
- Equipment is to be logged in the system as cleaned and if repaired.
- A written log of serial numbers is also documented of cleaned equipment for verification purposes
- This responsibility is to be rotated between all Repair Technicians
- Have good organizational skills and detailed oriented
- Crushes boxes when needed
- Checks eye wash station weekly
- Abides by all OSHA guidelines
- Make sure all cleaning solutions and chemicals are available for cleaning and sterilizing purposes
- Quality Improvement
- Supervise equipment delivered to maintain quality control.
- Verify complete shipments to customers.
- Verify equipment sale/rent to be in good working order before delivery.
- Thorough documentation on all rental equipment, including:
- Service date.
- Repair detail.
- Serial numbers.
- Cleaning dates and initial.
- Warranty information
- Parts & Equipment Inventory
- Maintain an adequate and appropriate supply of repair parts.
- Purchase special parts only as needed and on the most cost efficient basis.
- Place all items received for stock into their appropriate locations on a daily basis.
- Perform accurate physical inventory daily on parts and serialized equipment
- Shipping and Receiving
- Possess skill in efficient preparation of products for shipping on a daily basis.
- Receive all items shipped on a daily basis. Verify accuracy of shipment, notify appropriate parties of shipments received, and record properly for inventory purposes. New equipment needs to be unpacked, noted for inventory and stocked quickly.
- Notify vendor and purchasing of damage or shortage immediately and follow up.
- Manuals, Documentation and Knowledge.
- Maintain up-to-date files of manufacturer’s repair and maintenance manuals on the P Drive of all HME equipment owned by the company (as available) and other related documentation.
- Have familiarity with service requirements of each piece of equipment owned by this company.
- Maintain well-organized and current documentation for all maintenance and repair to DME and respiratory related equipment, including equipment tracking and maintenance logs.
- Create, submit, and maintain proper paperwork for warranty work.
- When appropriate, be able to create or process proper billing materials.
- Trans-filling Back up Required
- Participates in, and successfully completes, all required onsite, offsite, and on-the-job training to ensure the safe and compliant execution of all job duties. Keeps abreast of procedural and safety changes as new equipment or regulatory guidelines are introduced.
- Trans-fills bulk liquid oxygen into high pressure cylinders. Adheres to safety and security procedures at each step.
- Documents processes undertaken as procedures are performed; ensures compliance with FDA documentation requirements.
- Monitors and updates documentation and tracking system(s) related to the purchase, issuance, recall, repair, and maintenance of oxygen transfer equipment and related components and accessories.
- Performs other related work as required or requested.
Required Experience
Education:
Education equivalent to graduation from high school is required.
Licensure/Certification/Registry:
Must possess a valid IL driver’s license and be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required).
Experience:
One or more years of experience in HME/healthcare delivery, warehouse, oxygen, electrical maintenance and repair or related experience preferred but not required.
Other Knowledge/Skills/Abilities:
- Possess basic mathematics and personal computer skills, with the ability to retrieve and enter limited amounts of data are required.
- Must be detailed oriented, organized, focused and personable.
- Ability to use a variety of medical testing equipment.
- Demonstrates the ability to push and pull up to 75 pounds.
LPN - Respiratory Therapy
**** Up to $10,000.00 Sign-On Bonus**** Under supervision of the Registered Nurse, the LPN-Respiratory Therapy perfor...
Position Summary
**** Up to $10,000.00 Sign-On Bonus****
Under supervision of the Registered Nurse, the LPN-Respiratory Therapy performs a variety of patient care activities. Provides care appropriate to the age of the patients served. Demonstrates knowledge of the principles of growth and development over the life span. Assists the registered nurse in assessing, planning, implementing, and evaluating outcomes of care. Is accountable for own nursing actions and competencies. Communicates effectively with others. Performs all duties in accordance with the State of Illinois Nurse Practice Act and established standards, policies, procedures and guidelines. Adheres to MH Mission and Vision, the ANA Code of Ethics and embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Nursing Care
- Data Collection:
- Observes, records and reports objective and subjective patient data.
- Demonstrates ability to detect signs and symptoms of deviation from normal health status.
- Informs RN of abnormal or changing data and of patient/family responses to interventions.
- Planning:
- Provides information to assist the RN in developing the nursing plan of care.
- Intervention:
- Completely performs tasks/procedures as appropriately delegated (see Table 1).
- Uses equipment safely.
- Takes appropriate action in life-threatening situations/emergencies.
- Accurately administers medications by appropriately delegated routes.
- Utilizes appropriate infection control safety measures.
- Acts to prevent harm or injury to patient, self and others.
- Documents and communicates to RN nursing interventions and patient responses.
- Seeks supervision prior to initiating new or unfamiliar nursing activities and/or with a change in patient condition.
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Table 1 |
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Per the Illinois Nurse Practice Act, LPNs are restricted from:
· Administering medications via central lines · Administering medication via intravenous (IV) push · Administering chemotherapy via IV routes · Starting or adding blood or blood components · Completing and documenting admission comprehensive head-to-toe assessment and initial plan of care · Obtaining verbal or telephone orders from a provider |
- Evaluation:
- Observes, records and reports patient responses to nursing interventions and other relevant data to the RN.
- Assists the RN to evaluate and modify the plan of care.
- Patient/Family Education:
- Assists the RN to identify, implement and evaluate age appropriate teaching interventions.
- Reinforces teaching initiated by other members of the healthcare team.
- Communication:
- Informs RN of abnormal and/or changing data and patient/family response to interventions.
- Develops and maintains interviewing skills required for data collection.
- Quality and Safety
- Communicates and documents potential risk issues to appropriate personnel.
- Participates in continuous quality improvement.
- Participates in review and revision of policies, procedures, and standards of care.
- Complies with all safety policies.
- Accountability
- Advocates for patients and families.
- Appropriately follows the chain of command. .
- Participates in community organizations
- Identifies annual goals for own professional development.
- Provides constructive feedback to strengthen the Division of Nursing and the colleague’s department/unit.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Successful graduation from an accredited practical nursing program
Licensure/Certification/Registry:
- Current LPN licensure in the state of Illinois.
- Current BLS/CPR certification
Other Knowledge/Skills/Abilities:
- Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing. Must be able to perform difficult manipulative skills such as IV insertion and IM injections.
- Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.
Annual Requirements:
- Attends all Joint Commission, OSHA, and hospital/nurse manager specified mandatory inservices.
- Validates competencies and obtains credentials as identified in unit specific requirements.
- Completion of annual self-evaluation and submission of peer feedback at time of performance appraisal.
Emergency Medical Technician
The (full-time evenings) Emergency Medical Technician, under the direct supervision of a Registered Professional Nurs...
Position Summary
The (full-time evenings) Emergency Medical Technician, under the direct supervision of a Registered Professional Nurse or a Licensed Physician, assists in the delivery of care to patients within the Emergency Medical Services area(s). The Technician performs a variety of tasks, which include, but are not limited to, clerical and communications. These tasks and duties are performed in accordance with both the established values and policies and procedures of the Department and Taylorville Memorial Hospital.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Provides care to patients of all ages under the direction of a registered professional nurse according to policies and procedures and standards of care.
- Checks, cleans and stocks rooms with supplies and linens in preparation for daily work schedule.
- Communicates with patient, family and/or significant other concerning anticipated waiting time and/or obtains information if unknown.
- Provides appropriate assistance with various examinations, procedures and emergency situations (including EKG, suturing, splint application, catheter insertion, sterile dressing change).
- Transport patients in an appropriate manner with appropriate records.
- Communicates with pre-hospital personnel in accordance with department policy and procedures utilizing appropriate communications, equipment and logs.
- Arranges self-directed learning and participates in continuing education.
- Actively participates in competency assessment process.
- Accesses Medication Room only to obtain Supplies.
- Performs other related work as required or requested
Required Experience
Education:
- High School Graduate or equivalent
Licensure/Certification/Registry:
- Illinois Department of Public Health EMT certificate, certificate of successful completion of Certified nurse’s aide training program, enrolled in Nursing school program, or enrolled in Premed with Biology or Chemistry major and have been a unit support attendant for 6 months in the ED required;
- CPR certification required, or obtained during nursing team onboarding process.
Other Knowledge/Skills/Abilities:
- Demonstration of the ability to write and/or print legibly and accurately.
- Successful completion of Unit Based orientation.
PRIVATE PAY/CLIENT ACCOUNT ANALYST
Responsible for the collection and follow-up of all outstanding self-pay balances of ALMH and TMH Patient Account...
Position Summary
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Responsible for the collection and follow-up of all outstanding self-pay balances of ALMH and TMH Patient Accounts in accordance with policies and procedures. Determines customers’ eligibility for financial assistance programs. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. |
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:
- SAFETY: Prevent Harm – I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm.
- QUALITY: Improve Outcomes – I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes.
- INTEGRITY: Show respect and Compassion – I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health.
- STEWARDSHIP: Reduce Waste – I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities.
- Analyzes each private pay account proposed for collection referral. Reviews account notes for appropriateness of turnover. Additionally, reviews for Medicaid eligibility along with the potential for financial assistance qualification. Prepares past due accounts for collection. Ensures appropriate collection codes are used for such accounts. Maintains appropriate information needed for Medicare Bad Debt.
- Assists patients with Financial Assistance applications and bank loans in a timely manner.
- Ensures proper account notation, resolution, charge posting, and Accounts Payable disbursements to lending institution(s), for defaulted guaranteed (patient) bank loans.
- Researches all sources of potential financial assistance based on the specifics of each application. This may include Medicare, Medicaid, Financial Assistance, bank loans, COBRA, etc.
- Once determination is made regarding approval/denial of financial assistance, reviews all accounts both current and in bad debt. Ensures appropriate account adjustments are made and are accurate.
- Responds to all private pay mail inquiries or requests in a timely manner.
- Acts as liaison with outsourced call center. Receives and resolves customer complaints, entering quality of care and PHI concerns into Sensor as appropriate. Through account detail review and correspondence from patients, leadership, and colleagues, provides necessary feedback regarding call quality and accuracy of information.
- Greets customers via telephone and determines nature of inquiry. Assists customers as necessary or refers them to internal or external sources.
- Sets up and reviews payment plan accounts according to policy and procedure.
- Runs reports and analyzes data weekly to determine private-pay accounts. Process includes review for potential discounts and/or financial assistance. Works with patient regarding payment options.
- Handles incoming correspondence and phone calls related to bad debt accounts referred to collection agencies and respond within departmental performance standards.
- Reviews and approves suit authorizations.
- Identifies, prioritizes, investigates, and resolves bad debt credit balances, and ensures proper refunds are processed.
- Identifies, prioritizes and resolves accounts from various Collection Agency Reports to ensure all accounts are properly adjusted in conjunction with the agency’s monthly cancelled, deceased, and bankruptcy reports.
- Receives bankruptcy notices and reviews all current and bad debt accounts for adjustments as appropriate.
- Ensures appropriate identification, prioritization, and timely filing of probate estate liens as for deceased patients.
- Reviews settlement offers and approves as appropriate.
- Researches and resolves complex issues associated with patient accounts. As applicable, identifies, documents, and reports problematic trends to leadership.
- Runs report and analyzes data for potential intake errors causing incorrect data pull. Includes the correction of any such errors prior to rerunning reports for review of appropriateness of contract account billing. Educates any intake errors to appropriate department. Prepares and mails all invoices. Monitors monthly contract accounts for payment.
- Reviews nursing home correspondence for potential care overlap and the appropriateness of billing Medicare vs. the nursing facility. Ensures proper billing to nursing facility if applicable.
- Identifies opportunities for account consolidation and takes the necessary steps to combine appropriate accounts.
- Processes and tracks all payroll deduct activity.
- Processes credit card transaction payments on accounts.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
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Education: · High School or GED equivalent required. |
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Licensure/Certification/Registry: · N/A |
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Experience: · One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. Previous experience as a collector is highly desirable. |
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Other Knowledge/Skills/Abilities: · Experience with Microsoft Office products such as Word and Excel preferred. · Basic working knowledge of personal computers required and their associate user software is preferred, with the ability to enter, retrieve, and electronically notate system screens. · Familiarity with medical terminology, medical procedural (CPT) and diagnosis (ICD-9 & 10) coding and hospital billing claims form UB-04 highly preferred. · Ability to multi-task while working on multiple responsibilities simultaneously. · Ability to work successful with internal customers and external customers. · Highly-developed critical thinking and problem solving-ability to work through complex situations. · Knowledge of poverty guidelines, internal/external financial assistance programs and options, medical billing and insurance principles/practices. · Demonstrates excellent oral and written communication, customer relations, and listening skills. Must demonstrate the ability to persuade and negotiate effectively. |
RN-OP Surgery
RN- Outpatient Surgery will be responsible for delegation, supervision, and provision of evidence-based nursing care ...
Position Summary
RN- Outpatient Surgery will be responsible for delegation, supervision, and provision of evidence-based nursing care for a designated group of patients through utilization of the nursing process. Provides age appropriate patient care. Implements evidence-based findings into practice and participates in research as appropriate.
Part-time 32 hours per week.
Highlights & Benefits
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
Required Skills
- Works within the context of the surgical team to provide care to individuals before, during and after a surgical procedure.
- Completes assessment of assigned patient’s condition, develops individual plan of care for patient.
- Provide direct patient care to individuals in the pre-surgical, operative and recovery periods.
- Evaluates outcomes, consults with others as required and adjusts nursing care processes as indicated to ensure optimal patient care.
- Teaches and supervises the proper performance of nursing acts that have been delegated to others and monitors nursing care of other health care team members.
- Promotes patient education and involves the patient and caregivers in the implementation of health goals.
- Participates in specific patient quality assessment activities, including chart review as required.
- Assures that department is survey-ready at all times.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Licensure/Certification/Registry:
- Current RN license in the State of Illinois required.
- Maintain current BLS Healthcare Provider certification.
- ACLS certification is preferred.
- Maintain Provider for PEARS or PALS certification (required within 12 months of hire).
Experience:
- Meets credit range for Clinical Ladder levels as follows (12 months experience as a registered nurse is required in order to apply for promotion in the clinical ladder):
- Clinical Nurse I: Registered Nurse who achieves a range of 0-12 credits on the Clinical Ladder Behavior Grid. BSN preferred.
- Clinical Nurse II: Registered Nurse who achieves a range of 13-24 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least two categories of the Grid. BSN preferred.
- Clinical Nurse III: Registered Nurse who achieves at least 25 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least three categories on the Grid. BSN required.
Other Knowledge/Skills/Abilities:
- Attends all hospital/nurse manager specified mandatory in-services.
- Maintains competencies as identified in unit specific requirements.
- Completion of self-evaluation. It is the incumbent’s responsibility to submit to the nurse manager at annual evaluation time documentation to validate annual credentialing requirements.