Work With Us

Required Skills

1. Performs various laboratory tests, evaluates data, verify the validity of patient test results through the evaluation of quality control sample values prior to reporting patient test results.

1. Obtains blood and other body fluids from inpatients/outpatients of all ages, employees etc. as requested by authorized personnel.

1. Operates hospital computer system acquiring necessary patient information to enter, delete or credit the patient’s accounts.

1. Perform preventative maintenance and follows equipment manufacturers troubleshooting guide to solve instrument problems.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Demonstrates knowledge and theory behind instrumentation functions and malfunctions and decides when to use “back-up” instrument.

1. Operates all instruments in assigned areas and performs all technical procedures with minimal supervision.

1. Assists in orientation/training of new employees as directed.

1. Participates in continuing education, meets requirements for all mandatory in-services.

1. Assists in overall operations of the Lab including cost effective practices and safety regulations.

1. Assists manager in overall departmental operations.

1. Promotes health and safety in the work environment.

1. Actively participates in competency assessment process.

1. Maintains cross training in at least 2 technical areas

1. Maintains confidentiality of information regarding all patient testing/results as detailed by hospital policy

1. Assures compliance with all local, state, federal and national regulatory agencies.

1. Performs other duties as assigned.

Required Skills

• Plays a vital role in representing JMH in a positive, compassionate manner with professional communication, mannerism, and appearance
• Assist patients/visitors throughout the enterprise, providing telephone support, one-on-one assistance and way finding.
• Maintains cooperative and productive working relationships with all co-workers, physicians, management, and external customers to coordinate for optimum patient flow and throughput.

• Actively supports patient/family centered care by actions and attitude that demonstrates service excellence.

• Identifies customer service concerns and resolves and/or initiates service recovery.

• Accountable for Admissions and/or Registrations (Outpatient/ED/Pre), to ensure accurate demographic/financial data is properly obtained, entered, and documented into required system(s), which includes Bedside registrations, Pre-Registration, Point of Service Registrations, Bed Assignments and Facility to Facility Transfers, Initiates the Patient Revenue Cycle by proper identification, verification and entry of insurance and authorization information.

• Notifies and explains financial obligation to the patient/guarantor in a compassionate manner.

• Provides resources for financial assistance.

• Stays abreast of insurance and billing codes updates.

• Verifies Medicare Medical Necessity and issues ABNs for none covered services.

• Issues and explains insurance waivers, as necessary.

• Ensures outpatient physician orders are scanned and attached to the patient visit and tests are ordered via the order entry system accurately.

• Performs other related work as required or requested.

Required Skills

Essential Functions and Job Duties

RDs will prioritize their daily workload to ensure the daily workload in completed in a timely manner. This position is also responsible for providing services to outside contracts as negotiated with the Decatur Memorial Hospital Food and Nutrition Services Department. The Clinical Dietitian will be part of the rotating weekend and holiday schedules. Exact daily times may vary based on patient case load, needs of the RD contract, meetings, intern mentoring, and other tasks that may arise.  In this role, the clinical dietitian will direct, teach, and mentor dietetic interns from various universities/colleges.  He/She will practice in accordance with the organization and department missions and values.

• Utilize the Nutrition Care Process as recommended by the Academy of Nutrition and Dietetics and in accordance with Decatur Memorial Hospitals “Nutrition Screening, Assessment, and Reassessment of Patients” policy
• Provide nutrition counseling and/or education to patients and/or caregivers based on assessment of individual learning needs
• Work in partnership with the interdisciplinary team and participate in patient care rounds as able
• Provide supervised learning experience for dietetic interns and students when appropriate
• Communicate and collaborate with the Food and Nutrition Services staff to provide the patient with the best care possible
• Participate in Quality Improvement and Cost Control projects related to patient care and nutrition service
• Develop and provide education to the hospital and the community to promote a culture that values nutrition services
• Support the continuum of care by making referrals to appropriate outpatient services when applicable
• Participate in departmental, organization, or community teams and committees when appropriate
• Maintain high level of competency and professional development related to nutrition trends, research, policy, certifications, and standards of practice
• Appropriately utilize independent decision making and the “Medical Nutrition Therapy Order Implementation” policy to implement or modify nutrition-related orders to provide efficient and optimal nutrition care, including tube feeding and total parenteral nutrition if physician consults RD to manage. Initiates communication with physician and other care providers to coordinate patient care.

• Integrate nutrition care with other treatment modalities. Interpret biochemical and clinical data, identifies and monitors patients at nutritional risk; provides a variety of nutritional therapy interventions to resolve nutritional crisis and to ensure health maintenance. Independently, manages nutrition care for patients utilizing medical staff approved orders protocol.

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.
• Perform other duties as assigned to elevate the role of the dietitian.

Qualifications

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrate proficiency in clinical skills for patients in various age categories including infancy, adolescents, adults, and geriatrics.
• Demonstrate excellent interpersonal skills, customer service, and verbal/written communications skills.
• Demonstrate understanding of the principles of Relationship Based Care

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
• Organization- Maintain organizational skills in order to efficiently perform daily tasks and complete daily workload.
• Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
• Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
• Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Environmental Factors

This position is performed within an environment of minimal exposure to irritating, unpleasant, or hazardous elements or conditions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of the job the employee is required to sit and move through an office environment.
• The employee will be required to work in an environment of infectious disease.

• The employee will demonstrate the ability to attend to visual details.
• The employee will be able to function in an environment with alarm bells, telephones, and other sounds

Mental Demands

• Ability to work under stress and to adapt changing conditions.
• Analyze information or data.
• Plan sequence of operations or actions.
• Make decisions of moderate to substantial effects, with a variety of alternatives and moderate to substantial consequences.
• Use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, deal with abstract variables.
• Comprehend written basic instructions, safety rules, and office memoranda at a high school graduate level.
• Ability to compose written communication using standard business English at a high school graduate level.
• Ability to comprehend verbal sentences and instructions at a high school graduate level.
• Ability to converse in Standard English at a high school graduate level.

Note

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.  In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

Required Skills

Essential Functions and Job Duties

RDs will prioritize their daily workload to ensure the daily workload in completed in a timely manner. This position is also responsible for providing services to outside contracts as negotiated with the Decatur Memorial Hospital Food and Nutrition Services Department. The Clinical Dietitian will be part of the rotating weekend and holiday schedules. Exact daily times may vary based on patient case load, needs of the RD contract, meetings, intern mentoring, and other tasks that may arise.  In this role, the clinical dietitian will direct, teach, and mentor dietetic interns from various universities/colleges.  He/She will practice in accordance with the organization and department missions and values.

• Utilize the Nutrition Care Process as recommended by the Academy of Nutrition and Dietetics and in accordance with Decatur Memorial Hospitals “Nutrition Screening, Assessment, and Reassessment of Patients” policy
• Provide nutrition counseling and/or education to patients and/or caregivers based on assessment of individual learning needs
• Work in partnership with the interdisciplinary team and participate in patient care rounds as able
• Provide supervised learning experience for dietetic interns and students when appropriate
• Communicate and collaborate with the Food and Nutrition Services staff to provide the patient with the best care possible
• Participate in Quality Improvement and Cost Control projects related to patient care and nutrition service
• Develop and provide education to the hospital and the community to promote a culture that values nutrition services
• Support the continuum of care by making referrals to appropriate outpatient services when applicable
• Participate in departmental, organization, or community teams and committees when appropriate
• Maintain high level of competency and professional development related to nutrition trends, research, policy, certifications, and standards of practice
• Appropriately utilize independent decision making and the “Medical Nutrition Therapy Order Implementation” policy to implement or modify nutrition-related orders to provide efficient and optimal nutrition care, including tube feeding and total parenteral nutrition if physician consults RD to manage. Initiates communication with physician and other care providers to coordinate patient care.

• Integrate nutrition care with other treatment modalities. Interpret biochemical and clinical data, identifies and monitors patients at nutritional risk; provides a variety of nutritional therapy interventions to resolve nutritional crisis and to ensure health maintenance. Independently, manages nutrition care for patients utilizing medical staff approved orders protocol.

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.
• Perform other duties as assigned to elevate the role of the dietitian.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrate proficiency in clinical skills for patients in various age categories including infancy, adolescents, adults, and geriatrics.
• Demonstrate excellent interpersonal skills, customer service, and verbal/written communications skills.
• Demonstrate understanding of the principles of Relationship Based Care

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
• Organization- Maintain organizational skills in order to efficiently perform daily tasks and complete daily workload.
• Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
• Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
• Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Environmental Factors

This position is performed within an environment of minimal exposure to irritating, unpleasant, or hazardous elements or conditions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of the job the employee is required to sit and move through an office environment.
• The employee will be required to work in an environment of infectious disease.

• The employee will demonstrate the ability to attend to visual details.
• The employee will be able to function in an environment with alarm bells, telephones, and other sounds

Mental Demands

• Ability to work under stress and to adapt changing conditions.
• Analyze information or data.
• Plan sequence of operations or actions.
• Make decisions of moderate to substantial effects, with a variety of alternatives and moderate to substantial consequences.
• Use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, deal with abstract variables.
• Comprehend written basic instructions, safety rules, and office memoranda at a high school graduate level.
• Ability to compose written communication using standard business English at a high school graduate level.
• Ability to comprehend verbal sentences and instructions at a high school graduate level.
• Ability to converse in Standard English at a high school graduate level.

Note

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.  In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

Required Skills

Essential Functions and Job Duties

RDs will prioritize their daily workload to ensure the daily workload in completed in a timely manner. This position is also responsible for providing services to outside contracts as negotiated with the Decatur Memorial Hospital Food and Nutrition Services Department. The Clinical Dietitian will be part of the rotating weekend and holiday schedules. Exact daily times may vary based on patient case load, needs of the RD contract, meetings, intern mentoring, and other tasks that may arise.  In this role, the clinical dietitian will direct, teach, and mentor dietetic interns from various universities/colleges.  He/She will practice in accordance with the organization and department missions and values.

• Utilize the Nutrition Care Process as recommended by the Academy of Nutrition and Dietetics and in accordance with Decatur Memorial Hospitals “Nutrition Screening, Assessment, and Reassessment of Patients” policy
• Provide nutrition counseling and/or education to patients and/or caregivers based on assessment of individual learning needs
• Work in partnership with the interdisciplinary team and participate in patient care rounds as able
• Provide supervised learning experience for dietetic interns and students when appropriate
• Communicate and collaborate with the Food and Nutrition Services staff to provide the patient with the best care possible
• Participate in Quality Improvement and Cost Control projects related to patient care and nutrition service
• Develop and provide education to the hospital and the community to promote a culture that values nutrition services
• Support the continuum of care by making referrals to appropriate outpatient services when applicable
• Participate in departmental, organization, or community teams and committees when appropriate
• Maintain high level of competency and professional development related to nutrition trends, research, policy, certifications, and standards of practice
• Appropriately utilize independent decision making and the “Medical Nutrition Therapy Order Implementation” policy to implement or modify nutrition-related orders to provide efficient and optimal nutrition care, including tube feeding and total parenteral nutrition if physician consults RD to manage. Initiates communication with physician and other care providers to coordinate patient care.

• Integrate nutrition care with other treatment modalities. Interpret biochemical and clinical data, identifies and monitors patients at nutritional risk; provides a variety of nutritional therapy interventions to resolve nutritional crisis and to ensure health maintenance. Independently, manages nutrition care for patients utilizing medical staff approved orders protocol.

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.
• Perform other duties as assigned to elevate the role of the dietitian.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrate proficiency in clinical skills for patients in various age categories including infancy, adolescents, adults, and geriatrics.
• Demonstrate excellent interpersonal skills, customer service, and verbal/written communications skills.
• Demonstrate understanding of the principles of Relationship Based Care

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
• Organization- Maintain organizational skills in order to efficiently perform daily tasks and complete daily workload.
• Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
• Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
• Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Environmental Factors

This position is performed within an environment of minimal exposure to irritating, unpleasant, or hazardous elements or conditions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of the job the employee is required to sit and move through an office environment.
• The employee will be required to work in an environment of infectious disease.

• The employee will demonstrate the ability to attend to visual details.
• The employee will be able to function in an environment with alarm bells, telephones, and other sounds

Mental Demands

• Ability to work under stress and to adapt changing conditions.
• Analyze information or data.
• Plan sequence of operations or actions.
• Make decisions of moderate to substantial effects, with a variety of alternatives and moderate to substantial consequences.
• Use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, deal with abstract variables.
• Comprehend written basic instructions, safety rules, and office memoranda at a high school graduate level.
• Ability to compose written communication using standard business English at a high school graduate level.
• Ability to comprehend verbal sentences and instructions at a high school graduate level.
• Ability to converse in Standard English at a high school graduate level.

Note

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.  In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

Required Skills

1. Service Excellence: Memorial is committed to standards of service that are defined by our behavioral standards and our SERVICE Values.   Employees are accountable to support and maintain service standards and behaviors set for all employees and to department specific standards and behaviors relative to service excellence.

1. Patient Care: Assesses and evaluates the nutritional status of individual patients in health and disease throughout the life cycle, and develops and recommends a course of nutrition therapy in order to influence the course of treatment.  Based upon a complete nutrition assessment, develops and recommends appropriate medical nutrition therapy including oral, enteral, and parenteral nutrition therapy.   (A complete nutrition assessment would include anthropometic and biochemical data.)  Evaluates the effects of nutritional intervention on the nutritional status of patients/clients in order to provide feedback regarding the appropriateness of various treatments.  Provides consultation for the development and implementation of procedures for the provision of nutrition care to the patient.  May be expected to participate in an on-call rotation for off-hour and weekend nutrition services coverage.

1. Nutritional Care Plan: Constructs and coordinates all aspects of the nutrition care plan, including the identification of short and long term goals; delineation of treatment modalities and education plans; communicates and monitors implementation of the nutrition care plan, and documents all aspects of nutrition care to ensure that regulatory agencies’ standards are met and to provide communication to all team members.  Ensures effective care is given at a reasonable cost.  Arrange for follow-up nutrition care subsequent to discharge or transfer.

1. Medical Nutrition Therapy – orders protocol. Appropriately utilizes independent decision making and medical nutrition therapy orders protocol to implement or modify nutrition related orders to provide efficient and optimal nutrition care.  Initiates communication with physician and other care providers to coordinate patient care.

1. Education: Plans, organizes, implements, and evaluates nutrition education for patients/clients, including the identification of appropriate settings and materials to assure that necessary nutrition education is provided with regard to the needs of the individual.  Communicates pertinent information to other health care professionals and educates the practitioners.  Provides services for community-based projects and programs.  Attend seminars and lectures to keep abreast of current research trends.

1. Quality: Assists with data collection and evaluation of quality indicators to monitor quality and appropriateness of patient care.

1. Evidence Based Care: Nutrition care plans show application of evidence based medical nutrition therapy.

1. Communication: Accepts and documents telephone orders from physicians for diet orders, tube feeding or TPN prescriptions including all additives, adjustments in IV fluids in conjunction with tube feeding or TPN changes, indirect calorimetry, calorie counts, weights, and laboratory tests if they relate to the patient’s nutrition care plan.  Attends patient care rounds and consults with physicians, nursing personnel and other members of the health care team to provide information regarding patients’ nutrition history, to ensure compatibility of the nutrition care plan with other health care plans, to discuss unusual nutritional needs or food preferences of patients, to resolve problems and to implement changes.  Plans and oversees work of and provide technical guidance to ancillary personnel engaged in implementing diets, assisting patients with menu selections and preparing, serving and distributing food to patients.  

1. Specialty Areas: Clinical dietitians may be required to cover clinical specialty areas, which require he/she meets additional competencies and training to provide nutrition care to these disease specific patients.  Additional job duties are defined below according to specialty type.

Cardiac Rehab: The clinical dietitian will provide a monthly group nutrition class on heart healthy nutrition as well as diabetes to the out-patient cardiac rehab. The classes will be documented in each patient’s medical record. The clinical dietitian will review and/or develop educational materials for the specific nutritional needs of the cardiac patient.

Heart Failure Clinic: The clinical dietitian will function as part of the Heart Failure Clinic team by providing nutrition assessment, intervention, and education as indicated.  Care will be documented in the patient’s medical record.  The dietitian will review and/or develop educational materials for the specific nutritional needs of the heart failure patient, will develop a lunch menu plus recipe(s) handout for the monthly Heart Failure Support Group, and will attend meetings regarding Heart Failure Clinic as indicated.

Lung Volume Reduction Surgery (LVRS): The clinical dietitian will complete the LVRS CBL regarding the care of a LVRS patient biannually.  The dietitian will provide nutrition evaluation to include assessment, intervention, and education, with care documented in the patient’s medical record.  Pre-surgical care will be documented in the medical record using the LVRS pre-admission note.  In-patient care will be documented in the medical recording using the nutrition assessment form, education record and LVRS daily rounding note.  Patients may also be seen post discharge as an outpatient in pulmonary rehab, if indicated.  The dietitian will attend LVRS Team Selection meetings as well as daily rounding with the multidisciplinary team (weekdays only).

Outpatient Dialysis: The clinical dietitian must be licensed as a Licensed Dietitian Nutritionist by the State of Illinois for one year or supervised by a Licensed Dietitian Nutritionist with licensure for 1 year.  The dietitian will provide nutrition assessment, intervention, and education monthly for all acute dialysis unit patients receiving outpatient dialysis.  The dietitian will review monthly labs with the patient and calculate kt/v as part of the monthly nutrition assessment.  The dietitian will document care in the patient’s medical record.   The dietitian is also responsible for maintaining regular communication with the nursing home dietitian, if the patient resides in a nursing home.  The dietitian will participate in Interdisciplinary Team Meetings (IDT)  and Unit Based Council (UBC) Quality Assessment Performance Improvement (QUAPI) meetings as appropriate.

Radiation Oncology: The clinical dietitian will see newly diagnosed head and neck cancer patients as notified by the Oncology Nurse Navigator and provide nutrition assessment and/or education.  The dietitian will document care in the patient’s medical record.

Rehab: The clinical dietitian will facilitate group nutrition classes to patients and families on the rehab unit as well as attend rounds as indicated/appropriate.  Care will be documented as indicated on the rehab rounding form.

Transplant: The clinical dietitian will serve as part of the Transplant Team by providing nutrition assessment, intervention, education, and discharge planning.  Care will be documented in the patient’s medical record.  Care will be provided to recipients and donors in all phase of transplant including pre-transplant, transplant, and post-transplant.  The dietitian will review and/or develop educational materials for the specific nutritional needs of the transplant candidates, recipients and living donors.   The dietitian will facilitate the nutrition section of the Transplant 101 Class.  The dietitian will attend Transplant Selection Committee meetings as well as Large Quality Assessment Performance Improvement (QUAPI) meetings.  The dietitian is responsible for maintaining regular communication with the patient’s dialysis center, if the patient is on dialysis. 

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Safety and Security:

• Control entry and exit of colleagues and visitors to the unit.
• Check in visitors and ensure all belongings are properly stored before granting access.
• Monitor unit surveillance and cameras, alerting colleagues to potential safety issues.
• Provide a visible deterrent to prohibited activities.
• Report any security or safety risks to all staff.
• Assist in maintaining a safe environment and report unsafe conditions.
• Under the direction of the Registered Nurse, use verbal de-escalation techniques to manage disputes and diffuse potentially violent situations.
• Physically manage combative or violent individuals as necessary, under the guidance of the Registered Nurse.
• Conduct searches of persons, patient belongings, and rooms to ensure safety.

Communication:

• Promptly greet others in a friendly manner.
• Use AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and Greet & Feet to direct others.
• Respond to questions and provide direction within the scope of the role.
• Facilitate accurate and professional communication with nursing staff, physicians, patients, and visitors through various methods.
• Use the Physician Profile to ensure accurate paging of physicians.

Information Processing:

• Prioritize stat orders and immediate needs.
• Accurately process orders and input data into the electronic medical record.
• Maintain accurate paper records for non-computerized items.
• Refer patient/visitor concerns to nursing or customer service staff.
• Direct news media inquiries to nursing or public relations staff.

Medical Records Maintenance:

• Assemble admission chart packs and ensure patient identifiers are on all forms.
• Scan patient documents to Medical Records.
• Gather and copy necessary paperwork for patient transfers to other units and facilities.
• Manage sensitive and confidential patient and family information.

Service Requisitions:

• Collaborate with Nursing Material Specialists to ensure adequate supplies are available.
• Review new supplies and equipment upon arrival, validating accuracy and placement.
• Send service requisitions to interdisciplinary departments.
• Facilitate equipment maintenance with Biomed or the appropriate department.

Unit Operations:

• Complete basic patient care tasks as directed by the registered nurse.
• Serve, monitor, and collect food trays and utensils.
• Respond to call lights and bed/chair alarms.
• Provide direct patient observation and complete observation rounds as delegated.
• Assist in safety checks upon patient admission and room checks.
• Expedite timely patient admission, discharge, and transfer to facilitate flow.
• Participate in quality improvement activities by maintaining logs and statistical records.
• Act as a preceptor as needed.
• Handle medications from the pharmacy, ensuring they are secured or delivered to licensed staff.
• Assist with stocking unit supply stations.

Accountability:

• Comply with established policies, procedures, standards, and guidelines.
• Follow the chain of command.
• Utilize time and resources effectively and efficiently.
• Maintain cleanliness of the unit, service areas, and equipment.
• Collaborate with all members of the healthcare team.
• Support and participate in planned changes enthusiastically.
• Accept responsibility for the timely completion of assigned tasks.

Additional Duties:

• Perform other related work as required or requested.

Required Skills

1. Perform a variety of radiographic, fluoroscopic, portable, and surgical procedures on patients of all ages, according to established standards, policies, procedures, protocols and guidelines.

1. Maintain technical skills relating to the manipulation of imaging factors.

1. Maintain skills in performing emergency and routine patient care as required.

1. Maintain technical skills in performance of portable radiographic imaging, both with static and fluoroscopic equipment.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Maintain technical skill with the performance of trauma imaging, bariatric imaging (including the operation of bariatric patient transfer devices), imaging in ICU environments, and imaging in neonatal environments.

1. Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees.

1. Utilize proper infection control practices per the department procedure manual.

1. Monitor the condition of equipment and supplies to ensure safe and efficient operations of the department.

1. Ensure proper recording and transmission of patient information.

1. Ensure the safety of patients, visitors and employees.

1. Take call required to assigned section of the department.

1. Provide supervision, guidance and instruction to Radiography Students.

1. Provide a Great Patient Experience by employing A.I.D.E.T and “Greet and Feet”.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description

Required Skills

Principal Duties & Responsibilities:

1. Provide direct first and second level IT/IS support to customers and clients with an emphasis on first call resolution. While providing excellent customer service.

2. Triage, find resolutions, and/or provide possible work around for customer related issues and inquiries within the requirements of MH IS policies and procedures.

3. Communicate and coordinate with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

4. Accurately and succinctly identify and communicate customer issues to various IS Division teams for appropriate distribution and identification of issues.

5. Document and update all information, details related to customer issues, steps taken to resolve, or attempts to resolve. Facilitate escalation to appropriate IS support teams as defined in the support documentation.

6. Perform troubleshooting and repair on hardware including computers, laptops, peripherals, printers, scanners, pagers, mobile devices, network connectivity, etc.

7. Acts as liaison between customer departments, Information Services, and software vendors to resolve issues, answer questions, and complete requests for service.

8. For the Helpdesk role, resolve problems or issues over the phone or remotely. Able to walk users through steps for identifying or resolving issues.

9. Use of remote administration and other tools as needed to provide accurate and creative solutions to problems of moderate complexity.

10. Follows-up on service requests to determine the status of calls and to ensure the highest level of customer service and satisfaction.

11. Provide innovative and accurate feedback for the development and maintenance of customer and community facing support documentation.

12. Perform other duties including answering incoming telephone calls to the department, and participating in on call duties and off-site location support

13. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
· SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
· COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
· QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
· EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
14. Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.