Work With Us

Required Skills

• Maintains flexibility, organizes and prioritizes time to accommodate assigned patient load.
• Meets departmental standards and insurance/reimbursement guidelines for documentation of care.

• Daily notes
• Communicates with doctors
• Recertifications
• Evaluations
• Billing
• Outcome measures

• Evaluates patients; plans and delivers care and treatment to progress patient to goals agreed upon by patient, family and Physician.
• Re-evaluates and plans programs on an ongoing basis.
• Competently applies all Physical Therapy modalities.
• Instructs patients and families in home programs.
• Suggests changes in patients’ clinical approaches, and secures orders as appropriate.
• Communicates and collaborates with rehabilitation team.
• Maintains existing equipment and recommends purchase of new items as consistent with Hospital and Department Strategic Plan.
• Maintains current professional knowledge.

• Attends all mandatory educational programs and continuous education required for licensure.
• Seeks continuing education to improve quality of care.

• Maintains fiscal responsibility of the Department and the Hospital. Compliant and accurate implementation of billing process.
• Actively looks for ways to reduce costs.
• Maintains patient/family confidentiality to comply with HIPPA regulations.
• Provides in-services and public education functions.
• Supervises students, Physical Therapy Assistants, and aides.
• Serves on committees as requested.
• Performs other duties as assigned by Director, Managers, and Team Leader.
• Recommends and implements new programs as directed and as they pertain to Hospital and Department Strategic Plan.

Required Skills

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
• Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
• Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence, and DMH CARES values. Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
• Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
• Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Required Skills

Essential Functions and Job Duties

• Maintains flexibility, organizes and prioritizes time to accommodate assigned patient load.
• Meets departmental standards and insurance/reimbursement guidelines for documentation of care.

• Daily notes
• Communicates with doctors
• Re-certifications
• Evaluations
• Billing
• Outcome measures

• Evaluates patients; plans and delivers care and treatment to progress patient to goals agreed upon by patient, family and Physician.
• Re-evaluates and plans programs on an ongoing basis.
• Competently applies all Physical Therapy modalities.
• Instructs patients and families in home programs.
• Suggests changes in patients’ clinical approaches, and secures orders as appropriate.
• Communicates and collaborates with rehabilitation team.
• Maintains existing equipment and recommends purchase of new items as consistent with Hospital and Department Strategic Plan.
• Maintains current professional knowledge.

• Attends all mandatory educational programs and continuous education required for licensure.
• Seeks continuing education to improve quality of care.

• Compliant and accurate implementation of billing process.
• Maintains fiscal responsibility of the Department and the Hospital.
• Accepts additional duties and remains flexible in work schedule.

• Serves on task force as requested.
• Assist with CQI studies.
• Conducts communication education.
• Assists Clinical Specialist in staff education.
• Supervises students as requested.

• Maintains patient/family confidentiality to comply with HIPPA regulations.
• Performs other duties as assigned by Director, Managers, and Team Leader.

Required Skills

Key Responsibilities:

• Provide direct care aligned with patient safety and comfort standards
• Assist with ambulation, nutrition, hygiene and toileting support
• Document interventions, observations and patient responses accurately
• Prepare patients for cardiac monitoring and procedures as directed
• Maintain a clean and organized care environment in collaboration with the team

What You’ll Do:

• Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
• Monitor and document vital signs, blood glucose levels, intake/output and patient observations
• Support recovery by helping patients with ambulation, repositioning and daily activities
• Respond promptly to patient call lights, ensuring comfort and safety
• Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?

At Memorial Health, we invest in your professional development, well-being and career growth with:

• Paid Time Off (PTO)
• Medical, dental and vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Continuing education opportunities
• Life insurance and voluntary benefits
• Mental health services
• Employee Assistance Program
• Adoption assistance
• Local and national discounts

Location:

This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health’s network of care.

Required Skills

1. Performs and documents mobility based activities to meet the physical needs of patients under the guidance of rehab services. Illustrative tasks and expectations include, but are not limited to, the following:

• Activity:
• Assists with patient’s activities using proper body mechanics
• Assists health care team with the mobilization of patients, demonstrating consistent judgment and initiative to maximize safety under the activity orders as indicated by the physician
• Provides safe interventions with patients including transfers out of bed, repositioning in bed, ambulation with or without assistive devices including, but not limited to canes, walkers, and wheelchairs

• Elimination:
• Assists with toileting of patients as needed during patient care
• Records output

• Documentation:
• Records activities completed in the medical record
• Completes department tracking /scheduling system data

1. Performs and documents monitoring procedures; observes and reports the patient response. Illustrative tasks and expectations include, but are not limited to, the following:

• Obtains and documents vital signs, such as blood pressure (B/P), heart rate (HR), and oxygen saturation (O2 sats).

• Maintains open channel of communication with therapists, nurses, peers and supervisors, demonstrating appropriate interpersonal skills and teamwork.

• Observes and reports unusual conditions and/or change in patient behavior or appearance.

1. Maintains safety and security of patient/family/self/others, observing safety precautions and promoting a sense of security and well-being. Illustrative tasks and expectations include but are not limited to the following:

• Follows standard precautions. Always washes hands between patients, reports equipment malfunctions.

• Assists in keeping patient rooms/corridors free of clutter. Cleans fluid spills.

• Positions side rails appropriate to the patient’s condition; applies and maintains restraining devices as directed.

• Interacts with patients/visitors/others in a courteous and respectful manner, fully explains procedures to patients/families prior to performing.

• Assures patient privacy/rights/confidentiality.

• Recognizes and reports patient concerns; offers constructive solutions.

1. Promotes efficient and effective functioning of the unit/hospital. Illustrative tasks and expectations include but are not limited to, the following:

• Complies with established policies, procedures, standards and guidelines.

• Assists in data collection, structuring and organization of data utilizing Microsoft Word, Excel, Power Point.

• Consistently utilizes time and resources effectively and efficiently.

• Maintains cleanliness of unit, service area and equipment.

• Cooperates with all members of the healthcare team. Enthusiastically supports and participates in planned changes.

• Accepts responsibility for accurate and timely completion of tasks as assigned.

• Adheres to MHS Behavioral Standards.

1. Performs additional unit specific tasks/care elements for which they have received specific instruction and demonstrated competence.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description

Required Skills

1. Provide direct administrative support for Memorial Medical Group executive level roles and other organizational management team roles as assigned within the Medical Group Service Lines. .

2. Provide executive support to senior management and executives, including scheduling meetings, managing calendars, and making travel arrangements.

3. Provide executive support for the board of directors including preparing board meeting materials (agendas, reports, presentations, packets, etc.), managing the BoardEffects communication platform, taking accurate and detailed minutes, ensuring board policies and procedures are followed, and facilitating all board related activities.

4. Coordinate key communications with service line leaders and serves as a liaison for service line administrative assistants.

5. Ensure administrative policies are updated and procedures are followed and recommends improvements.

6. Prepare reports, memos, letters, presentations, and other documents at the direction of senior management and the board of directors.

7. Conduct research and compile data for consideration and presentation by executives.

8. Support and facilitate management of legal documents, regulatory documents, policies, and procedures.

9. Manage schedules and calendars of executives and coordinates events, meetings, standing committees, and other ad hoc needs.

10. Assist with regulatory investigations, surveys, and audits.

11. Serve as the primary point of contact for internal and external customers on matters pertaining to the executive office.

12. Facilitate communication between executives and other departments or external parties.

13. Handle confidential and sensitive information related to executive decisions, personnel matters, and strategic plans with integrity.

14. Project a positive energy and communication style consistent with the values and desired brand of the executive office.

15. Plan and coordinate executive meetings, board meetings, conferences, and corporate events.

16. Track progress, follow-up on action items, prepare status reports for special projects led by executive staff.

17. Organize logistics, including venue booking, catering, and audio-visual equipment setup.

18. Maintain a commitment to the MHS mission vision, values, goals and behavioral standards.

19. Perform other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principal Duties & Responsibilities: 

Performs and documents nursing care measures to meet the physical needs of patients as directed by the registered nurse. Illustrative tasks and expectations include, but are not limited to, the following:

• Provides hygiene and comfort measures, assuring privacy and preventing undue exposure.
• Provides or assists patient with bathing, oral hygiene, hair care, nail care, shaving, etc.
• Assures that linens are dry, wrinkle free and that patient is comfortable.
• Provides handwashing opportunity before and after meals, toileting, etc.

Activity:

• Assists with patient’s activities including ambulation, chair, dangling and repositioning; uses proper body mechanics, positioning techniques, and assistive devices.

Nutrition:

• Serves and collects food trays and nourishments. Records percentage of diet intake.
• Feeds or assists patients as necessary. Records intake. Reports deviations from normal.
• Clears IV and Tube Feeding Pumps at end of each shift and documents appropriately.

Elimination:

• Provides bed pan/urinal. Performs perineal care.
• Performs bladder catheter care and discontinues bladder catheter as directed.
• Performs ostomy care (ileostomy, colostomy, urostomy) including application of appropriate appliances.
• Records output. Reports deviations from normal.

Other related needs:

• Assists with post-mortem care.
• Assists with admission, transfer and discharge of patients.
• Promptly responds to patient call light or requests (usually in less than ten minutes).

Performs and documents monitoring procedures; observes and reports the patient response. Illustrative tasks and expectations include, but are not limited to, the following:

• Obtains vital signs (B/P and TPR).
• Obtains weight in kg (standing, chair or bed scale) and reports deviation from previous weight.
• Empties drainage collection devices.
• Performs blood glucose monitoring.
• Observes and reports unusual conditions and/or change in patient behavior or appearance.

Performs therapeutic measures/procedure, observes and reports changes, deviations from normal. Illustrative tasks and expectations include, but are not limited to, the following:

• Application of heat; i.e., K-pad.
• Application of cold; i.e., ice bags, sponge baths.
• Therapeutic baths, i.e., Sitz, Aveeno.
• Obtains routine non-sterile specimens.
• Assists with patient preparation for surgical, therapeutic and/or diagnostic procedures.
• Oxygen therapy (sets up/maintains/discontinues) as directed.
• Applies nonsterile dressing as directed.
• Discontinues peripheral IV as directed.
• Performs oral pharyngeal suctioning.
• Preps skin and applies telemetry patches.
• Records all interventions; observes and reports the patient response, changes, and/or deviations from normal parameters.

Maintains safety and security of patient/family/self/others, observing safety precautions and promoting a sense of security and well being. Illustrative tasks and expectations include but are not limited to the following:

• Conducts purposeful hourly rounding as a team member, inquiring of the four P’s (Pain, Potty, Possessions and Positioning).
• Follows standard precautions. Always washes hands between patients.
• Reports equipment malfunctions.
• Assists in keeping patient rooms/corridors free of clutter. Cleans fluid spills.
• Uses proper body mechanics in moving, transferring and transporting patients.
• Positions side rails appropriate to the patient’s condition.
• Applies and maintains restraining devices as directed.
• Interacts with patients/visitors/others in a courteous and respectful manner.
• Fully explains procedures to patients/families prior to performing.
• Assures patient privacy/rights/confidentiality.
• Recognizes and reports patient concerns; offers constructive solutions.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
•  
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
•  
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
•  
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.
•  

Promotes efficient and effective functioning of the unit/hospital. Illustrative tasks and expectations include but are not limited to, the following:

• Skilled in computer messaging, obtaining results.
• Completes assigned aspects of unit inventory management.
• Complies with established policies, procedures, standards and guidelines.
• Uses designated lines of communication and authority.
• Supports efforts to reduce costs.
• Consistently utilizes time and resources effectively and efficiently.
• Maintains cleanliness of unit, service area and equipment.
• Cooperates with all members of the healthcare team.
• Enthusiastically supports and participates in planned changes.
• Accepts responsibility for accurate and timely completion of tasks as assigned.
• Adheres to MHS Behavioral Standards.
• Handles floor stock medications or medications delivered from Pharmacy directly or through the pneumatic tube system. Relocate these medications, in original containers, to designated secure storage locations or deliver directly to appropriate licensed staff.

Performs additional unit specific tasks/care elements for which they have received specific instruction and demonstrated competence.

Performs other related work as required or requested.

Required Skills

1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

1. Documents according to scope and current standard of care.

1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.   

1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. 

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. 

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*

Required Skills

1. Perform clerical duties necessary for patient registration into the Radiology information System.

1. Transport patient to and from the imaging procedure room. 

1. Provide patient assistance during the imaging exam process. 

1. Utilize proper infection control practice. 

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees. 

1. Maintain a clean and safe work environment in area of assignment. 

1. Stock rooms. 

1. Fold linen. 

1. Assist imaging staff with inventory management. 

1. Take call as required. 

1. Manage phone calls. 

1. Under direction of the appropriately licensed staff, mix oral contrast per Radiologist approved protocol. 

1. Under the direction of the appropriately licensed staff, load the pressure injectors per Radiologist approved protocol. 

1. Performs other related work as required or requested. 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.