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Advanced Practice Provider (APP), Koke Mill (Internal Medicine Group)

Memorial Care
Springfield, IL
Full Time or Part Time
Day Shift

Facilitates the delivery and evaluation of evidence-based comprehensive care to patients.  Collaboration and ref...

Advanced Practice Provider (APP), Koke Mill (Internal Medicine Group)

Memorial Care
Springfield, IL
Tracking Code 2023-19141

Position Summary

Full Time or Part Time
Day Shift

Facilitates the delivery and evaluation of evidence-based comprehensive care to patients.  Collaboration and referral to other health care providers, patient advocacy, teaching, and family counseling are major components of the role.  Under the direction physician or designee, provides coordination of their respective department or work area.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.
  1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.
  1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.
  1. Coordinates the resources required by the patient.
  1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.
  1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.
  1. Serves as a clinical consultant to other healthcare professionals.
  1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.
  1. Assists with implementing research findings and monitoring the impact on patient care outcomes.
  1. Utilizes available data to analyze performance and develop plans to improve outcomes.
  1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.
  1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.
  1. Maintains an active role in community and professional programs.
  1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.
  1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.
  1. Demonstrates support for and participates in accomplishing team goals and objectives.
  1. Performs other related work as required or requested.

Required Experience

Requirements:

  1. Certification as a Nurse Practitioner required or FNP as determined by the department.
  2. Must possess and maintain licensing as required by Illinois State law for APN.
  3. Minimum of 1 year post-graduate school experience as an APN preferred.
  4. Valid CPR required. ACLS certification where required.
  5. Maintains DEA license where required.
Springfield, IL

Nicholas Rapps

Recruiter

Referral Management Specialist I

2401 Jefferson Building
Springfield, IL
Full-Time
Day Shift

The Referral Management Specialist II will utilize tools designed to facilitate the referral process and schedule app...

Referral Management Specialist I

2401 Jefferson Building
Springfield, IL
Tracking Code 2024-20701

Position Summary

Full-Time
Day Shift

The Referral Management Specialist II will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist II will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist II will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, enter transfer of care orders and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist II will follow all applicable regulations, policies, and guidelines to ensure compliant and appropriate management of patient referrals to specialty care.         

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  • Responsible for working referrals based on various specialty procedures.
  • Interacts with patients in a professional manner displaying courtesy and the ability to inform patient on procedure they will be receiving.
  • Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services. Maintains documentation accordingly and provides authorization codes and numbers to patients. Works directly with patients regarding the requirements and limitations of their health plan.
  • Accountable for improving provider efficiency and effectiveness by performing referral process; allowing the care teams to spend more time with patient care.
  • Displays ability to understand insurance coverage and how to obtain pre-authorization for procedures.
  • Enters Transfer of Care orders into Medical Record for Primary Care Physician to referred specialist.
  • Faxes copies of medical records to insurance companies, managed care companies and physicians’ offices to ensure that the patient’s referral will be a covered service, and that the recipient physician is prepared for the visit.
  • Maintains key contacts at insurance care companies, documenting all interactions, helping to facilitate referral process.
  • Acts as a primary contact when change is forthcoming with insurance coverages.
  • Functions under the direction of the Manager, Ambulatory Care Management and Primary Care Physicians.
  • Must operate effectively with various levels of leadership and clinical expertise, while assisting with accomplishing department goals and objectives.
  • Assists team members with completion of duties in a timely and accurate manner while being able to function independently with assigned duties.
  • Maintains accurate and timely documentation and follow up when applicable.
  • Interacts with co-workers, visitors, physicians and other healthcare personnel in a manner that enhances service delivery and promotes positive relationships.
  • Behaves in accordance of the MH Behavioral Standards.
  • Adheres to all HIPAA guidelines and patient confidentiality policies. Applies the minimum necessary standard when accessing protected health information.
  • Performs opening and close of day activities. This may include running reports and preparing for next day’s appointments.
  • Performs other related work as required or requested.

Required Experience

Licensure/Certification/Registry:

Graduate of accredited Licensed Practical Nurse program with current licensure in the state of Illinois or Graduation from an accredited medical assistant program required while possessing a Valid certification as a certified medical assistant (CMA) through American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) through American Medical Technologists (AMT), Certified clinical medical assistant (CCMA) through National Health Career Association (NHA), or National certified medical assistant (NCMA) through National Center for Competency testing (NCCT) required.

Other Knowledge/Skills/Abilities:

  • Strong knowledge of local physician networks and their associated specialties, including Springfield Clinic, SIU, OCI, Prairie and others.
  • Strong general computer skills in Microsoft Office; especially Microsoft Excel spreadsheets, databases, and reporting tools strongly preferred.
  • Working knowledge of insurance requirements and coverage.
  • Understanding of insurance prior authorization processes and insurance referrals.
  • Possesses strong medical terminology.
  • Demonstrates understanding of evidence based healthcare.
  • Demonstrates ability to work in a fast changing and ambiguous environment.
  • Engaging service oriented skills required.
  • Excellent organizational skills required. Demonstrates ability to be flexible and function in stressful situations.
  • Excellent oral, written communications and interpersonal skills required.
  • Demonstrates initiative, self-direction, and motivation.
  • Demonstrates open/global communication skills with multiple requesters.
  • Ability to work with multiple care providers and maintain positive working relationships.
Springfield, IL

Robert Wiley

Recruiter

PATIENT ACCESS TEAM LEADER

Lincoln Memorial Hospital
Lincoln, IL
Full-Time
Day Shift

The team leader is responsible for the guidance and coordination of needs of their respective area. The team leader w...

PATIENT ACCESS TEAM LEADER

Lincoln Memorial Hospital
Lincoln, IL
Tracking Code 2024-21691

Position Summary

Full-Time
Day Shift

The team leader is responsible for the guidance and coordination of needs of their respective area. The team leader will act in the absence of a supervisor/manager in various capacities. The team leader will help with assignment of duties for staff for a given shift. They will assist with calling in staff when volumes demand extra help. When needed, the team leader will also take the lead in organizing staff from their area to assist with any sudden increases or spikes in patient volumes.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  • Provide support, leadership, and guidance for staff working in their department on their designated shift.
  • Work with the manager of PAS to ensure proper staffing of the area. Assist in coordinating staffing for open shifts as directed.
  • Work with staff in PAS in order to coordinate timely patient flow and services.
  • Develop a strong technical knowledge of all clerical aspects of PAS in order to help facilitate any problems or opportunities for improvement within the department.
  • Coordinate implementation of quality improvement initiatives in the department in order to better serve the patients and the volumes fluctuations throughout the day.
  • Monitor the patient volumes and flow throughout the day – adjust staffing as needed without the direction of the manager.
  • Contribute to the positive customer relations and work to address any issues that arise when patients are present in order to maintain the positive experience.
  • Responsible for providing training and education to those new hires on the various areas/aspects of the department and help orientate them to the area after they have been through the training for PAS.
  • Maintain current knowledge of department policies, procedures, goals and employee progress.
  • Coordinate educational needs within the department.
  • Take part in ongoing leadership development opportunities to further develop skills to assist with the department needs.
  • Work closely with Supervisors/Coordinators/Managers ensuring Great Patient Experience.
  • Recognize the need for communication with other department managers, supervisors, etc. and PAS management as needed for patient flow, expectations, and exceeding customer needs.
  • Assists in the performance appraisal process of PAS staff by providing input to Manager on individual performance.
  • Assist with completing payroll tasks when manager is not available.
  • May participate in an on-call rotation.
  • Perform all tasks associated with the PAS department. This includes scheduling, pre-registering, and registering patients of ALMH, performing financial collections for all patients, verifying insurance, interviewing incoming patients/entering information into all appropriate software, and completing patient placement duties.
  • Performs other related work as required or requested.

Required Experience

Education:

·         High School Diploma required.

·         Associates or higher degree preferred.

Licensure/Certification/Registry:

·         Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access Manager (CHAM) certification preferred, not required.

Experience:

·         Minimum of two years previous experience as a Patient Access Associate/Specialist or related healthcare payor, collections or clinical office experience required.

·         Minimum of 1 year experience within the Patient Access department or previous supervisory experience required.

Other Knowledge/Skills/Abilities:

·         Possess a high degree of organization and ability to prioritize immediate needs of area.

·         Possess excellent customer service and human relation skills with the ability to work with a diverse group of staff and ensure proper and timely patient care.

·         Demonstrate excellent oral and written communication, problem-solving, training, interpersonal, and planning skills.

·         Self-directed and highly motivated to perform functions without direct supervision.

·         Possess a working knowledge of word processing, spreadsheet, data base, presentation, and project computer application software.

·         Experience with Microsoft Office products (Word, Excel, Access, Power Point, Publisher and Project) is strongly preferred.  

Lincoln, IL

Robert Wiley

Recruiter

Inventory Control Clerk

Springfield Memorial Hospital
Springfield, IL
Full-Time
Day Shift

To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This in...

Inventory Control Clerk

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-21413

Position Summary

Full-Time
Day Shift

To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This includes the specific patient-care and departmental-support materials and/or equipment, subject to customer need. 

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

Behavior should be as follows:

  • Conduct self in a cooperative and considerate manner, being mindful of patient/visitor/customer needs and impressions and MMC department needs, impressions, policies, and procedures.
  • Observe and practice good “Guest Relations” skills.
  • Participate as a team member in achieving MMC and department goals and objectives.
  • Act as a positive, cooperative department representative.

Task assignments will consist of, but not be limited to, the following:

  • Conducting scheduled and unscheduled physical inspections and cycle counts of inventory.
  • Receives and stocks inventory materials, supplies, and equipment in the department.
  • Picking and delivering re-supply inventory materials for par locations, scheduled orders, patient orders, special orders, etc. within accepted timeframes.
  • Completes the necessary documentation associated with the receiving, stocking, distribution, and inventory of products and equipment.
  • Enters inventory data into an electronic database for the purpose of tracking, monitoring, and documenting inventory levels and movement of durable equipment.
  • Contacts other internal and external sources to secure inventory items, if necessary, and coordinates their delivery.
  • Handling and transporting floor-stock medications from Pharmacy to procedural area per the Medication Handling, Security, and Access by Non-licensed Hospital Staff Policy and Procedure.
  • As needed, collects, decontaminates, and processes durable medical equipment for circulation throughout the facility including equipment that may contain medication.  Must possess knowledge of what devices are used for and how this equipment is decontaminated, following appropriate guidelines.
  • Anticipates and recognizes urgent situations, problems (or potential problems) while showing an awareness of and responding to customer needs appropriately; takes action to resolve these issues to produce the most desirable outcome.

Communication, education, and participation should be as follows:

  • Complete additional cross training as determined appropriate by supervisor.
  • Assist with the orientation, training, and cross training of new and/or existing staff as determined appropriate by supervisor.
  • Attend and constructively participate in educational events, informational opportunities, operational committees, and work groups as determined appropriate by supervisor.
  • Carry out routine and non-routine assignments in a constructive, cooperative manner, with emphasis on quality and timeliness.

Responsible for team effort in addition to maintaining specific routine assignments, assists other staff members with task completion and appropriate training.

Responsible for condition of equipment, work environment, and MMC property. Should be able to identify and report abnormalities in equipment performance, willing to protect MMC property, and report damage.  Willing to keep work areas neat and clean.

Performs other related work as required or requested.

 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

 

Required Experience

Education:

  • High school graduate or equivalent  preferred

Experience:

  • Previous experience with customer service, inventory control, or medical products and equipment is preferred.
  • Proficiency with computer applications. Experience with Microsoft Excel required.

Other Knowledge/Skills/Abilities:

  • Possesses good math and keyboarding skills.
  • Practice good verbal, non-verbal, and written communication skills.
  • Should be able to consistently conduct behavior in a controlled and professional manner that leads to good working relationships with co-workers, customers, patients, and visitors.
  • Possesses the ability to regularly lift, push, and pull up to 50 pounds and safely operate material handling equipment including larger transport carts.
  • Be able to stay on feet for extended periods and walk extended distances.
  • Be able to work under stress to provide maximum customer-service levels.
  • Demonstrates the ability to work autonomously while completing multiple responsibilities simultaneously.
  • May have contact with needles, sharp instruments, or other puncture-causing items.
  • Possible external and internal irritants such as cleaning agents, solutions, or gasses and may be exposed to infectious materials.
Springfield, IL

Justin Barney

Recruiter

Reg Respiratory Therapist

Memorial Home Care
Springfield, IL
PRN
Day Shift

Initiates, maintains, and discontinues basic and intensive home respiratory therapy equipment and procedures in the a...

Reg Respiratory Therapist

Memorial Home Care
Springfield, IL
Tracking Code 2024-21580

Position Summary

PRN
Day Shift

Initiates, maintains, and discontinues basic and intensive home respiratory therapy equipment and procedures in the administration of prescribed respiratory care to patients with cardiopulmonary disorders.  Educates patients and caregivers on Respiratory Therapy equipment and procedures, along with follow up for efficacies of therapy.  

Highlights & Benefits

Required Skills

  1. Prepares and tests respiratory therapy equipment for proper and safe operation and periodically checks equipment in use and on units for proper operations and routine service. Reports malfunctioning equipment to manager.
  1. Follows and enforces safety rules, instructions, and procedures of Memorial Home Medical Supply to contain and minimize the spread of infection.
  1. Receives, documents, and executes physicians’ orders relating to respiratory therapy policies and procedures. Interprets and evaluates physician orders and charts that pertain to respiratory care and identifies possible contraindications to medications, treatments, and related hazard with their use.
  1. Instructs patients and caregivers on the use and maintenance of home equipment, i.e., invasive & non-invasive ventilators, pulmonary toilet devices, Sleep therapy equipment, oxygen delivery systems, etc.
  1. Assesses patients’ conditions and responses to respiratory therapy by checking pulse, respiratory frequency, cough, sputum, breath sounds, and other pertinent data related to patients in the home. Recognizes and treats adverse reactions and emergency situations arising during visit and relates them to the appropriate physician.
  1. Modifies therapy in accordance with respiratory therapy policies and procedures in cases of adverse or ineffective patient response and reports changes to physician.
  1. Records procedures, patient responses, and compliance with departmental documentation requirements. Relays same information orally or in writing to physician.
  1. Participates in in-service, continuing education, and other staff development activities to develop and maintain necessary competencies.
  1. Maintains the security and confidentiality of all patient records and information.
  1. Performs nasal and tracheal suctioning of patients and obtains tracheal secretions for cultures. Instructs patients and caregivers in regards to caring for artificial airways and the maintenance of all supplies.
  1. Assists with discharge planning processes for hospitalized patients.
  1. Maintains, monitors, and provides respiratory care to patients on continuous mechanical ventilators.
  1. Assesses patients’ home environment and caregiver support.
  1. Instructs patients, families, and other hospital personnel in the proper use of respiratory therapy equipment and the associated procedures and techniques used.
  1. Makes recommendations for changes and improvements in home care equipment and procedures to maintain best practice.
  1. Participates in departmental or multidisciplinary teams related to clinical quality, safety, education, best practice, patient satisfaction, or process improvement.
  1. Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.
  1. Collects and tracks data for Respiratory Care programs as determined by the Director or team leader
  1. Participates in after hours on call rotation.
  1. Performs other related work as required or requested.

Required Experience

Education:

Graduate of an approved AMA school of respiratory care is required.

Licensure/Certification/Registry:

  • Possesses a valid and active Illinois Respiratory Care Practitioner license is required.
  • Registered by the National Board for Respiratory Care or registry eligible required.
  • Current CPR certification or acquired within 30 days of hire.
  • Must possess a valid IL driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required).

Experience:

One or more years of Respiratory Therapy experience preferred, including the care of tracheotomy and ventilator patients.

Other Knowledge/Skills/Abilities:

  • Ability to provide respiratory care and therapy to patients of all ages and conditions, including ventilator dependent and tracheotomy patients is required.
  • Ability to push and pull up to 60 pounds and occasionally lift up to 35 pounds is required.
  • Possesses the knowledge of, or demonstrates the willingness to learn, Insurance coverage guidelines and basic reimbursement policies is required.
Springfield, IL

Colleen Corcoran

Recruiter

Registered Nurse (RN) - Post Anesthesia Care (PACU)

Springfield Memorial Hospital
Springfield, IL
Full-Time
All Shifts Available Shift

*** $20,000 Sign On Bonus Available*** The Post Anesthesia Care Unit (PACU) Registered Nurse provides total age-appro...

Registered Nurse (RN) - Post Anesthesia Care (PACU)

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-21717

Position Summary

Full-Time
All Shifts Available Shift

*** $20,000 Sign On Bonus Available***

The Post Anesthesia Care Unit (PACU) Registered Nurse provides total age-appropriate patient care immediate post-op, as patients are recovered/waking from anesthesia following surgery or procedures. They will provide family visits for patients as appropriate during recovery period and will serve as an inpatient pre-op holding area for patients coming from ED/nursing units to the OR. 

The registered nurse is responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process.  They will provide age-appropriate care and will participate in research when appropriate and incorporate research findings into evidence-based clinical practice. In addition, they will contribute to quality improvement processes and adhere to SMH Mission, Vision, and Values, the Nursing Division Mission, Vision, and Philosophy, the ANA Code of Ethics and the Illinois Nursing Act. 

A Registered Nurse at Springfield Memorial Hospital means becoming a part of a Magnet hospital that raises the bar for excellence.  The SMH environment expects high quality care for patients and RNs who want to advance learning to ensure they can be the best nurse possible. Quality nurses not only understand, but also exhibit, that “care starts with caring.”  Nursing is about caring for people. Above all else, working at Memorial means we expect you to exceed customer expectations.  You can do this by treating each patient as if they are the only one you are caring for that day, being the calm voice for the family, finding the answers when you don’t have one, and displaying compassion in all interactions.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Experience

Licensure/Certification/Registry:

  • Licensed as RN in State of Illinois.
  • Current BLS/CPR certification per policy.

Other Knowledge/Skills/Abilities:

  • Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing.  Must be able to perform difficult manipulative skills such as IV insertion and IM injections.
  • Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.

#CB

Springfield, IL

Sandra Dunn

Recruiter

Registered Nurse (RN), Intermediate Care

Memorial Care
Springfield, IL
Full-Time
Night Shift

A Registered Nurse at Springfield Memorial Hospital means becoming a part of a Magnet hospital that raises the bar fo...

Registered Nurse (RN), Intermediate Care

Memorial Care
Springfield, IL
Tracking Code 2024-20879

Position Summary

Full-Time
Night Shift

A Registered Nurse at Springfield Memorial Hospital means becoming a part of a Magnet hospital that raises the bar for excellence.  The SMH environment expects high quality care for patients and RNs who want to advance learning to ensure they can be the best nurse possible. Quality nurses not only understand, but also exhibit, that “care starts with caring.”  Nursing is about caring for people. Above all else, working at Memorial means we expect you to exceed customer expectations.  You can do this by treating each patient as if they are the only one you are caring for that day, being the calm voice for the family, finding the answers when you don’t have one, and displaying compassion in all interactions.

3E Intermediate Care: Registered Nurse will provide care to neuro-medical-respiratory-surgical, post-trauma and sepsis patients, as well as borderline ICU patients. Every shift they will be responsible for providing monitoring, printing and interpreting strips. Care includes IMC Monitoring, ventilator care, EEG observation, off-site telemetry, acute stroke, complex surgeries and seizure disorders, as well as dressings, medication administration and monitoring with titratable meds and drainage tubes.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Experience

Licensure/Certification/Registry:

  • Licensed as RN in State of Illinois.
  • Current BLS/CPR certification per policy.

Other Knowledge/Skills/Abilities:

  • Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing.  Must be able to perform difficult manipulative skills such as IV insertion and IM injections.
  • Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.
Springfield, IL

Sarah Kilver

Recruiter

Business Office Support

Memorial Wound Care
Springfield, IL
Full-Time
Day Shift

Working in the role of Business Office Support you will coordinate and clarify patient-specific financial and bu...

Business Office Support

Memorial Wound Care
Springfield, IL
Tracking Code 2024-20171

Position Summary

Full-Time
Day Shift

Working in the role of Business Office Support you will coordinate and clarify patient-specific financial and business aspects of care for all patients under the Center.  Collects accurate patient demographic and billing information in a timely manner, and maintains records of same.  Advises patients of service costs and alternative sources of funding.  Coordinates registration and schedule processed for all aspects of the Center.  Verifies insurance of all patients and works with health insurance providers to determine coverage and benefit limits as applicable to treatment provided by the Center.  Participates in business office functions including organization and tracking of patients within the center, creating new and innovative modes of payment for developing services, and contributing to the business development of the center.   Submits requests for and obtains procedure authorizations and pre-certifications from health insurance providers as needed for all patients of the center.  Re-submits appeals related to denials.  Works with other members of the Center’s interdisciplinary team, insurers and administrative personnel at Memorial Medical Center.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  1. Obtains detailed patient insurance benefit information for all patients in the Center as they relate to treatments provided at the Center.
  1. Presents benefits, other financial information and general program overview to patients and/or family in person, as well as over the phone.
  1. Advises patients on insurance and billing issues and options, including self-pay or bank loan options. Serve as a resource for patients and family members on financial matters.
  1. Submits requests for authorization along with supporting documents to insurance payers. Verify coverage and other medical benefits and acquire necessary referrals and authorizations.
  1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
    • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
    • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
    • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
    • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.
  1. Monitors and update record information regarding insurance data, referring physicians, payer authorizations, and preferred providers. Assist patients with questions concerning insurance and other financial issues.
  1. Coordinates and communicate with MMC managed care representatives to compare insurance benefits with MMC’s wound- specific contracts in order to secure approval for services.
  1. Participates in interdisciplinary treatment team conferences and communicate relevant financial information to team members.
  1. Works with MMC Patient Access Services and MMC Patient Financial Services to coordinate patient registration and billing processes.
  1. Performs special projects, analyses, and audits as directed by director, administrator or physician(s). This may include, but not limited to, participation in non-clinical support duties for clinical operations such as patient tracking, organizing patient lists, or facilitating non-clinical required patient activities.
  1. Assists Patient Financial Services to resolve patient billing issues.
  1. Routinely review procedure charge and procedure billing summary reports to ensure accurate patient billing. Communicates errors to PFS in a timely manner.
  1. Participates in department’s performance improvement activities.
  1. Coordinates all registration and scheduling functions for the Center.
  1. Complies with all reimbursement rules and regulations, including Corporate Compliance Plan. Complies with established department policies and procedures and safety standards.  Accountable for achieving quality standards.
  1. Responsible for several tasks related to patient tracking and daily office/clinic operations. This aspect may include, but is not limited to; working with incoming mail, faxes and e-mails; proper release of medical records; timely dissemination of physician referrals and medical records to program staff and the affiliated satellite sites; initiating correspondence; updating electronically medical records are entered and/or uploaded; Applies the Minimum Necessary Standard when accessing protected health information.  Monitors employees to ensure they do the same.
  1. Performs other related work as required or requested.

 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

 

Required Experience

Education:

  • Bachelor’s Degree in Business, Communication, or a related field required.  Completion of two (2) years of college coursework coupled with two (2) years of financial, billing/insurance or related experience may be considered in lieu of degree.

Experience:

  • Minimum 1 year of customer service experience required.
  • Experience with Microsoft Office products such as Microsoft Word and Excel required.
  • Medical terminology, medical office, registration or billing experience required.
  • 1-3 years previous experience as a Financial Coordinator or similar position with a related health care payer or clinical office preferred.

Other Knowledge/Skills/Abilities:

  • Demonstrates excellent interpersonal and communication skills to ensure positive relationships with all customers.
  • Must be highly organized and efficient in work processes.
  • Must be able to plan, coordinate and control all responsibilities inherent to position.
  • Must be professional, self-motivated and command excellent written and oral communication skills.
  • Multi-task oriented, and ability to work independently.
Springfield, IL

Robert Saunders

Recruiter

Phlebotomist/Lab Assistant, Jacksonville

Memorial Care
Jacksonville, IL
PRN
Day Shift

The basic function of this position requires that the employee be able to perform rudimentary laboratory duties. ...

Phlebotomist/Lab Assistant, Jacksonville

Memorial Care
Jacksonville, IL
Tracking Code 2024-21395

Position Summary

PRN
Day Shift

The basic function of this position requires that the employee be able to perform rudimentary laboratory duties.  A variety of tasks fall within this classification such as blood collection from patients of all ages; performance of CLIA waived testing/other specimen collection; maintaining the stock of phlebotomy supplies; knowledge of insurance requirements for laboratory testing; completion of paperwork to accompany specimens; and basic scheduling.     

Highlights & Benefits

Required Skills

  • Complies with all federal guidelines and clinic policies and procedures including, but not limited to laboratory, drug and alcohol testing, blood borne pathogens, chemical safety, administrative policies and procedures, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.  Practices within scope and current standards of care. 
  • Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing.  Depending on clinic, may perform EKG’s/rhythm strips, breathing treatments, pulse ox, oxygen administration and place/remove Holter monitors. 
  • Adheres to strict quality control policies, procedures and manufactures guidelines. Maintains appropriate documentation related to quality processes. Accountable for achieving quality standards. 
  • Assists with the ordering, care and maintenance of department equipment and supplies. Assists in the clinic overall financial performance.

  • Completes all required paperwork to accompany specimens for testing via computer entry.
  • Participates in the orientation and/or phlebotomy training of personnel as directed by administrative staff, supervisor or other authorized personnel.
  • Assists clinic in meeting goals related to quality and patient satisfaction by providing outstanding service and compassion while completing phlebotomy/lab tasks.
  • Demonstrates support for and participates in accomplishing team goals and objectives.
  • Performs other related work as required or requested

Required Experience

Education:

  • High School graduate or equivalent required.
  • Completion of a phlebotomy course, preferred.

Licensure/Certification/Registry:

  • Certification for breath alcohol testing and drug screening, preferred.
  • Valid CPR certification by end of first week of employment required

Experience:

  • Previous computer experience required

Other Knowledge/Skills/Abilities:

  • Previous phlebotomy skills for collection of samples on all types and ages of patients preferred.

Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills and Data Entry.

Jacksonville, IL

Nicholas Rapps

Recruiter

Wound Nurse (RN) - Inpatient

Decatur Memorial Hospital
Decatur, IL
Full-Time
Day Shift

Provides leadership, education, and consultation to pre- and post-ostomy surgery patients and their caregivers; condu...

Wound Nurse (RN) - Inpatient

Decatur Memorial Hospital
Decatur, IL
Tracking Code 2024-21497

Position Summary

Full-Time
Day Shift

Provides leadership, education, and consultation to pre- and post-ostomy surgery patients and their caregivers; conducts research to improve outcomes. Plans and coordinates care for patients with complex wounds, fistulas pressure ulcers and shin problems related to fecal urinary incontinence or unusual needs.

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  • Provides leadership to staff caring for pre- and post-ostomy surgery patients
  • Collaborates with directors and staff to identify and fill educational needs; teaches appropriate techniques
  • Serves as a consultant to health care providers within the DMH Healthcare System and community regarding care of patients with new or existing ostomies, wounds, pressure ulcers and incontinency
  • Conducts, utilizes, and supports research to improve outcomes for patients with ostomies, wounds, pressure ulcers, and incontinency.
  • Plans and coordinates care for patients with complex and/or unusual needs, utilizing comprehensive clinical approach.

Required Experience

  • Must be a registered nurse licensed in the State of Illinois; must complete Wound Care Certification (WCC) or Ostomy Management Specialist Certification (OMS) within 12 months of hire.  
  • Bachelor’s Degree preferred.
  • Minimum of 5 years clinical nursing experience, hospital setting preferred.
Decatur, IL

Jessica Brown

Recruiter

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