Work With Us

Required Skills

Direct Clinical Services

• Participate in rotating on-call schedule for crisis intervention during daytime hours.

• Provide 25 hours of billable service per week to individuals within the Case Management program.

• Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.

• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.

• Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.

• Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).

• Complete concurrent documentation at time of service with clients.

Client Information System

• Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.

• Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.).  Collect necessary information for billing and fee collection.

• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.

Training Activities/Professional Growth

• Supervisor and employee mutually identify professional goals to enhance job skills.

• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.

• Complete all mandatory education requirements by specified deadlines.

• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.

• Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

• Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.

• Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.

• Adhere to MHS/MBH Behavioral Standards.

Other Job Responsibilities

• Participate in after-hours emergency services as indicated.

• Ability to accommodate evening and weekend hours when requested.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Be available during designated hours to receive patient/family referrals from staff chaplains and other appropriate hospital personnel for crisis intervention, bereavement care and other emergent needs for emotional and spiritual support.

1. Provide ministry to the specific spiritual needs of persons in crisis.

1. Respond promptly to codes, ER trauma cases, and in-patient deaths as requested.

1. Monitor and/or follow-up specific on-going pastoral needs from previous shifts.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Client Services

• Develop initial preliminary assessment data including clients’ presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (according to DSM-V) and/or to provide information and make appropriate referrals to other treatment resources in the community.
• Provide direct service crisis intervention to individuals in the community.
• Utilize both in-person and Telehealth responses to conduct assessments of clients presenting in the community.
• Collaborate with law enforcement, EMS, and other community providers to assist in providing timely crisis intervention in the location where the crisis event is occurring.
• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients.
• Coordinate inpatient hospitalization with Psychiatric Response Team.
• Coordinate referrals to inpatient and outpatient levels of care for emergency psychiatric assessments.
• Interview collateral contacts, previous and current treatment professionals, and significant others, as needed, to further assess appropriate plan of care.

1. Client Information System

• Complete required administrative and legal paperwork (such as: voluntary and involuntary paperwork, Case Openings, SMI/SED, Crisis forms, etc).
• Collect necessary information for billing and fee collection.
• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
• Document assessments so as to be entered into the client’s EHR at MBH.
• Assist with functions of inpatient psychiatric admission.

1. Training Activities/Professional Growth

• Manager and employee mutually identify professional goals, which will enhance job related skills.
• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.
• Attend and participate in mandatory monthly clinical supervision with manager as required by the IL Department of Human Services.
• Complete all mandatory education requirements by specified deadlines.
• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

1. Consultation/Networking

• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according agency policy to provide a professional working environment and effective service delivery.
• Meet with manager to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Integrity, Quality, and Stewardship that support our mission, vision and values:

• SAFETY: I put safety first in everything I do.  I speak up, without fear on matters of patient and colleague safety.  I take action to create an environment of zero harm.
• INTEGRITY: I respect others and show compassion.  I behave honestly and ethically.  I am accountable for my attitude, actions and health
• QUALITY: I advance my knowledge and skills.  I seek continuous improvement.  I deliver evidence-based care that leads to excellence in outcomes
• STEWARDSHIP: I use resources wisely and maintain financial stability.  We work together to coordinate care and services across the health system. We promote healthier communities

1. Job Relationships

• Communicate directly with manager for clinical supervision, clarification of agency policy, and program evaluation to promote a professional working environment and effective service delivery system.
• In absence of immediate manager, will reach out to Director for clinical supervision.
• Adhere to MHS/MBH Behavioral Standards.

1. Other Job Responsibilities

• Respond to requests for service from the community and link to appropriate clinic program or outside agencies.
• Participate in On Call Rotation and assist manager in ensuring coverage of open shifts as needed
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Collects patient data within the clinical standards; reports significant variances to registered nurse.
• Establishes workload priorities and offer input into plan of care; encourages patient participation in plan of care.
• Provides and documents care within standards of practice, policies and procedures and protocols consistent with the patient plan of care under supervisor of an RN.
• Identifies expected outcomes individualized to patient needs under RN guidance.
• Demonstrates competency in all required areas, including department-specific, age-specific, medication administration, and use of equipment.
• Assumes responsibility for professional development by:
• Maintaining ongoing continuing education,
• Contributing to professional development of peers, and
• Participating in CQI.
• Performs other duties as assigned.

Required Skills

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
  • Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
  • Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
  • Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
  • Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
  • Actively anticipates and monitors patient and family changes, responds appropriately.
  • Effectively resolves patient complaints.
  • Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
  • Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
  • Actively utilizes evidence-based practice and customer service data to improve caring practices.
  • Effectively plans and communicates patient care plans.
  • Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
  • Seeks out opportunities to be taught, coached, and mentored.
  • Recruits diverse resources when appropriate to optimize patient outcomes.
  • Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
  • Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
  • Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
  • Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
  • Provides individualized care.
  • Evaluates patient’s understanding by observing behavior changes throughout plan of care.
  • Sets patient-driven goals for education.
  • Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
  • Adapts standards of care to serve particular patient populations.
  • Seeks out advice to improve patient care.
  • Evaluates current practices based on patient responses, analysis of literature, research, and education.
  • Incorporates evidence based practice into care delivery.
  • Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Required Skills

1. Performs and documents nursing care measures to meet the physical needs of patients as directed by the registered nurse. Illustrative tasks and expectations include, but are not limited to, the following:

•  Provides hygiene and comfort measures, assuring privacy and preventing undue exposure.
  • Provides or assists patient with bathing, oral hygiene, hair care, nail care, shaving, etc.
  • Assures that linens are dry, wrinkle free and that patient is comfortable.
  • Provides handwashing opportunity before and after meals, toileting, etc.
•  Activity:
  • Assists with patient’s activities including ambulation, chair, dangling and repositioning; uses proper body mechanics, positioning techniques, and assistive devices.
•  Nutrition:
  • Serves and collects food trays and nourishments. Records percentage of diet intake.
  • Feeds or assists patients as necessary. Records intake. Reports deviations from normal.
  • Clears IV and Tube Feeding Pumps at end of each shift and documents appropriately.
•  Elimination:
  • Provides bed pan/urinal. Performs perineal care.
  • Performs bladder catheter care and discontinues bladder catheter as directed.
  • Performs ostomy care (ileostomy, colostomy, urostomy) including application of appropriate appliances.
  • Records output. Reports deviations from normal.
•  Other related needs:
  • Assists with post-mortem care.
  • Assists with admission, transfer and discharge of patients.
  • Promptly responds to patient call light or requests (usually in less than ten minutes).

2. Performs and documents monitoring procedures; observes and reports the patient response. Illustrative tasks and expectations include, but are not limited to, the following:

•  Obtains vital signs (B/P and TPR).
• Obtains weight in kg (standing, chair or bed scale) and reports deviation from previous weight.
• Empties drainage collection devices.
• Performs blood glucose monitoring.
• Observes and reports unusual conditions and/or change in patient behavior or appearance.

 3. Performs therapeutic measures/procedure, observes and reports changes, deviations from normal. Illustrative tasks and expectations include, but are not limited to, the following:

•  Application of heat; i.e., K-pad.
• Application of cold; i.e., ice bags, sponge baths.
• Therapeutic baths, i.e., Sitz, Aveeno.
• Obtains routine non-sterile specimens.
• Assists with patient preparation for surgical, therapeutic and/or diagnostic procedures.
• Oxygen therapy (sets up/maintains/discontinues) as directed.
• Applies nonsterile dressing as directed.
• Discontinues peripheral IV as directed.
• Performs oral pharyngeal suctioning.
• Preps skin and applies telemetry patches.
• Records all interventions; observes and reports the patient response, changes, and/or deviations from normal parameters.

4. Maintains safety and security of patient/family/self/others, observing safety precautions and promoting a sense of security and well being. Illustrative tasks and expectations include but are not limited to the following:

• Conducts purposeful hourly rounding as a team member, inquiring of the four P’s (Pain, Potty, Possessions and Positioning).
• Follows standard precautions. Always washes hands between patients.
• Reports equipment malfunctions.
• Assists in keeping patient rooms/corridors free of clutter. Cleans fluid spills.
• Uses proper body mechanics in moving, transferring and transporting patients.
• Positions side rails appropriate to the patient’s condition.
• Applies and maintains restraining devices as directed.
• Interacts with patients/visitors/others in a courteous and respectful manner.
• Fully explains procedures to patients/families prior to performing.
• Assures patient privacy/rights/confidentiality.
• Recognizes and reports patient concerns; offers constructive solutions.

5. Promotes efficient and effective functioning of the unit/hospital. Illustrative tasks and expectations include but are not limited to, the following:

• Skilled in computer messaging, obtaining results.
• Completes assigned aspects of unit inventory management.
• Complies with established policies, procedures, standards and guidelines.
• Uses designated lines of communication and authority.
• Supports efforts to reduce costs.
• Consistently utilizes time and resources effectively and efficiently.
• Maintains cleanliness of unit, service area and equipment.
• Cooperates with all members of the healthcare team.
• Enthusiastically supports and participates in planned changes.
• Accepts responsibility for accurate and timely completion of tasks as assigned.
• Adheres to MHS Behavioral Standards.
• Handles floor stock medications or medications delivered from Pharmacy directly or through the pneumatic tube system. Relocate these medications, in original containers, to designated secure storage locations or deliver directly to appropriate licensed staff.

6. Performs additional unit specific tasks/care elements for which they have received specific instruction and demonstrated competence.

7. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Performs and documents nursing care measures to meet the physical needs of patients as directed by the registered nurse. Illustrative tasks and expectations include, but are not limited to, the following:

•  Provides hygiene and comfort measures, assuring privacy and preventing undue exposure.
  • Provides or assists patient with bathing, oral hygiene, hair care, nail care, shaving, etc.
  • Assures that linens are dry, wrinkle free and that patient is comfortable.
  • Provides handwashing opportunity before and after meals, toileting, etc.
•  Activity:
  • Assists with patient’s activities including ambulation, chair, dangling and repositioning; uses proper body mechanics, positioning techniques, and assistive devices.
•  Nutrition:
  • Serves and collects food trays and nourishments. Records percentage of diet intake.
  • Feeds or assists patients as necessary. Records intake. Reports deviations from normal.
  • Clears IV and Tube Feeding Pumps at end of each shift and documents appropriately.
•  Elimination:
  • Provides bed pan/urinal. Performs perineal care.
  • Performs bladder catheter care and discontinues bladder catheter as directed.
  • Performs ostomy care (ileostomy, colostomy, urostomy) including application of appropriate appliances.
  • Records output. Reports deviations from normal.
•  Other related needs:
  • Assists with post-mortem care.
  • Assists with admission, transfer and discharge of patients.
  • Promptly responds to patient call light or requests (usually in less than ten minutes).

2. Performs and documents monitoring procedures; observes and reports the patient response. Illustrative tasks and expectations include, but are not limited to, the following:

•  Obtains vital signs (B/P and TPR).
• Obtains weight in kg (standing, chair or bed scale) and reports deviation from previous weight.
• Empties drainage collection devices.
• Performs blood glucose monitoring.
• Observes and reports unusual conditions and/or change in patient behavior or appearance.

 3. Performs therapeutic measures/procedure, observes and reports changes, deviations from normal. Illustrative tasks and expectations include, but are not limited to, the following:

•  Application of heat; i.e., K-pad.
• Application of cold; i.e., ice bags, sponge baths.
• Therapeutic baths, i.e., Sitz, Aveeno.
• Obtains routine non-sterile specimens.
• Assists with patient preparation for surgical, therapeutic and/or diagnostic procedures.
• Oxygen therapy (sets up/maintains/discontinues) as directed.
• Applies nonsterile dressing as directed.
• Discontinues peripheral IV as directed.
• Performs oral pharyngeal suctioning.
• Preps skin and applies telemetry patches.
• Records all interventions; observes and reports the patient response, changes, and/or deviations from normal parameters.

4. Maintains safety and security of patient/family/self/others, observing safety precautions and promoting a sense of security and well being. Illustrative tasks and expectations include but are not limited to the following:

• Conducts purposeful hourly rounding as a team member, inquiring of the four P’s (Pain, Potty, Possessions and Positioning).
• Follows standard precautions. Always washes hands between patients.
• Reports equipment malfunctions.
• Assists in keeping patient rooms/corridors free of clutter. Cleans fluid spills.
• Uses proper body mechanics in moving, transferring and transporting patients.
• Positions side rails appropriate to the patient’s condition.
• Applies and maintains restraining devices as directed.
• Interacts with patients/visitors/others in a courteous and respectful manner.
• Fully explains procedures to patients/families prior to performing.
• Assures patient privacy/rights/confidentiality.
• Recognizes and reports patient concerns; offers constructive solutions.

5. Promotes efficient and effective functioning of the unit/hospital. Illustrative tasks and expectations include but are not limited to, the following:

• Skilled in computer messaging, obtaining results.
• Completes assigned aspects of unit inventory management.
• Complies with established policies, procedures, standards and guidelines.
• Uses designated lines of communication and authority.
• Supports efforts to reduce costs.
• Consistently utilizes time and resources effectively and efficiently.
• Maintains cleanliness of unit, service area and equipment.
• Cooperates with all members of the healthcare team.
• Enthusiastically supports and participates in planned changes.
• Accepts responsibility for accurate and timely completion of tasks as assigned.
• Adheres to MHS Behavioral Standards.
• Handles floor stock medications or medications delivered from Pharmacy directly or through the pneumatic tube system. Relocate these medications, in original containers, to designated secure storage locations or deliver directly to appropriate licensed staff.

6. Performs additional unit specific tasks/care elements for which they have received specific instruction and demonstrated competence.

7. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Direct Clinical Services

• Participate in rotating on-call schedule for crisis intervention during daytime hours.

• Provide 25 hours of billable service per week to individuals within the Case Management program.

• Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.

• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.

• Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.

• Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).

• Complete concurrent documentation at time of service with clients.

1. Client Information System

• Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.

• Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.).  Collect necessary information for billing and fee collection.

• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.

1. Training Activities/Professional Growth

• Supervisor and employee mutually identify professional goals to enhance job skills.

• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.

• Complete all mandatory education requirements by specified deadlines.

• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

1. Consultation/Networking

• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.

• Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

• Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.

• Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Job Relationships

• Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.

• Adhere to MHS/MBH Behavioral Standards.

1. Other Job Responsibilities

• Participate in after-hours emergency services as indicated.

• Ability to accommodate evening and weekend hours when requested.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Leadership:

1.  Personal and Professional Growth:

• Demonstrates responsibility for own personal and professional growth as reflected in ongoing education, projects, and annual professional development plan.
• Provides and receives formal peer-to-peer feedback among nurse leader colleagues
• Empowers self and staff to enhance patient-focused nursing care and quality patient outcomes as reflected in patient satisfaction and quality improvement efforts.
• Fosters an environment which focuses on values, professionalism and accountability, where staff and management see each other as partners in the decision making process.
• Serves as a professional nurse role model and works to encourage and develop future nursing leaders as a function of succession planning.

2.  Clinical Knowledge:

• Maintains an understanding of the unit’s primary patient populations and their care needs/requirements.
• Keeps up-to-date on new clinical treatments/services being developed/implemented for primary patient populations.
• Maintains a sound knowledge base of current trends and developments in nursing practice in order to lead unit-based changes to improve patient care delivery.

3. Collaborative Practice:

• Demonstrates ability and willingness to collaborate with peers and staff.
• Shows commitment to the development of inter-departmental/intraprofessional collaboration for improvement of patient care, unit efficiency and effectiveness.
• Develops working relationships with the medical staff that encourage problem solving on all levels.

 4.  Community Involvement:

• Involves self with professional organizations and community health-related services and agencies.

Human Resource:

• Is accountable for recruitment, interviewing, selection and retention of unit-based staff.
• Is accountable for scheduling of personnel to assure quality patient care within budget requirements.
• Is accountable for staff performance monitoring/feedback/appraisal and initiating corrective/disciplinary action as necessary, in accordance with hospital policies.
• Holds regular staff meetings in order to facilitate communication of organizational imperatives/changes as well as unit issues.
• Encourages staff to identify personal and professional growth needs and facilitates appropriate opportunities for that growth.
• Maintains a climate which provides ongoing appreciation and recognition of achievements.
• Supports appropriate risk-taking efforts by staff and peers.
• Assists in the development of and supports divisional programs/initiatives that promote recruitment/retention and satisfaction of staff members.

Planning:

• Engages staff in developing annual unit goals and individual goals consistent with DMH Strategic Priorities, the MH Nursing Strategic Plan.
• Develops mechanisms with staff to fulfill unit goals and objectives.
• Reviews goals and plans of action with staff on a regular basis.

Performance and Outcomes Improvement:

• Identifies quality improvement opportunities and uses appropriate QI tools/techniques to evaluate potential solutions.
• Leads intra-and inter-departmental problem solving to ensure resolution of clinical issues and adoption of “best practices.”
• Collaborates with staff in evaluating standards of care in relation to a particular patient population. Measures and validates that identified outcomes are met.
• Assures unit performance measurement data is gathered, monitored and reported and facilitates its use in improving quality and/or efficiency.

Research:

• Creates an environment that promotes analytical thinking in the resolution of identified clinical problems and the adoption of evidence-based nursing practices.
• Provides opportunities and resources to encourage staff to participate in nursing research/scholarship activities.  
• Fosters collaborative research relationships with other healthcare institutions and healthcare providers.

Performs other related work as required or requested.

•  The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Review medical records and accurately code the principal and all secondary diagnoses and procedures using ICD-9-CM, ICD-10-CM, and/or CPT coding conventions; sequence the diagnoses and procedures using coding guidelines; abstract and compile data from medical records to assign the most appropriate codes for optimal reimbursement.
• Coding of Outpatient Diagnostic Accounts- as assigned performs coding analysis on all outpatient diagnostic accounts utilizing 3M and/or other coding products. Abstracts all coded accounts in coding system per procedure.  Ensure an APC assignment is accurate.
• Participates in required continuing education and compliance training programs to maintain an understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques to support the effective application of ICD-9-CM, ICD-10-CM and CPT coding guidelines to outpatient diagnoses and procedures. Staff will maintain up-to-date knowledge of medical records practices, standards, regulations, Joint Commission on Accreditation of Health Organizations (JCAHO), Centers for Medicare and Medicaid (CMS), Federal Intermediary (FI) and other related organizations. 
• Ensures compliance with all current Memorial Medical Center and department policies and procedures.
• Embodies the Memorial Health Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• Demonstrates ability to cooperate with Memorial Medical Center management personnel, physicians and other persons contacted during the working day.
• Enter and retrieve patient medical data from computer terminal updating entries as necessary; audit medical record for accuracy and completeness, note deficiencies and refer for appropriate follow up and completion.
• Participates in monthly coding meeting with Coding Supervisors and other meetings at determined appropriate.
• Serve as a member of designated divisional committees and other steering committees as appropriate.
• Promotes MHS Guest Relations philosophy, Statement of Values, and follows MHS Behavior Standards and Code of Conduct.
• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.