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Required Skills

1. Serves as an internal consultant to business leaders and human resources team, focusing on improving the capability of the organization at the group and individual level through aligning strategy, talent management, leadership development, culture and performance management processes that support the organization’s mission, vision, strategies and business outcomes.

1. Utilizes various assessment tools to evaluate leadership capabilities, identify gaps and development opportunities, design and deliver effective and engaging leadership development sessions, workshops and coaching interventions focused on leadership competencies.

1. Serves as Subject Matter Expert and facilitator of educational offerings to foster development of leadership capabilities to meet current and future workforce demands. Ensure programs offered are innovative, experiential and will further develop the workforce to equip them with the knowledge, skills and abilities needed to position them for success. 
2. Works closely with business leaders and human resources partners to evaluate and support the talent management needs of the business and create custom interventions aligned with resources/tools that have been developed to increase leader and team effectiveness.

1. Works collaboratively with human resources partners to identify, develop, design, and implement innovative strategies that impact overall colleague engagement and retention, including career development, performance improvement, leadership development and team cohesion.

1. Measure effectiveness of programs by conducting appropriate post implementation evaluations. Analyze and report on key performance indicators and metrics to provide meaningful reports to understand the return on investment, utilization, improvement, impact and opportunities within the organization following completion of talent management programs, interventions and initiatives. Researches and documents the effectiveness of efforts and implements changes to continually improve outcomes and services offered.

1. Develops and maintains an external network of resources to stay current with leadership trends, best practices and emerging technologies in Talent Management to create best in class solutions.

1. Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions. Maintains strict confidentiality concerning all correspondence and job-related activities.

1. Serves as resource person on committees, task forces, meetings and activities to assist the hospital and system achieve strategic objectives.

1. Develops annual individual goals consistent with Memorial Health’s Strategic Plan and Goals and monitors the status of goal achievement utilizing 30 day action plans.

1. Maintains professional affiliations as appropriate. Enhances professional growth and development through participation in education programs, current literature, in-service meetings/ seminars, and workshops.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Manage the application portfolio lifecycle, including evaluation, selection, implementation, and retirement of applications. Develop and maintain a comprehensive inventory of applications and their business value.
2. Collaborate with IT leadership to define a comprehensive application strategy that aligns with organizational goals and objectives. Identify opportunities for application consolidation, optimization, and enhancement.
3. In collaboration with IT teams and business leaders, carry out buy-build-customize analyses and develop plans to operationalize the results. Create and maintain application roadmap that aligns with the organization strategy.  Identify opportunities for innovation and improvement, while overseeing ongoing implementation of multiple, overlapping large application initiatives.
4. Analyze application performance metrics and usage data to drive informed decision-making. Conduct regular reviews of application effectiveness, ROI, alignment with business needs, and stakeholders’ satisfaction. Where appropriate, implement action plans to improve performance and satisfaction of applications.
5. Develop and maintain high-impact relationships with business leaders and teams to understand their needs and challenges related to application usage. Facilitate communication between IT and business stakeholders regarding application strategies and developments.
6. Monitor and manage the application portfolio budget, ensuring efficient allocation of resources. Prepare reports on application costs and benefits for management review.
7. Project Manage initiatives to decommission and integrate software applications across the organization. Manage to specific time and resource constraints.
8. Perform other related work as required or requested.

Required Skills

1. Document and update current processes and procedures as well as identify and implement potential improvements.
2. Assist the leader with special projects.
3. Assist the asset management team to ensure all inventory items are recorded correctly in the fixed asset system.
4. Monitor fixed asset listings for each affiliate and review with IS Leadership bi-annually.
5. Monitor IS Finance tasks within ServiceNow for preparation of purchases.
6. Assist with preparation of requisitions for purchase orders within the IS Division.
7. Assist in the documentation and recording of current invoices.
8. Assist in the preparation and review of new and existing contracts.
9. Proactively monitor annual renewals and work with IS Leadership to ensure timely execution.
10. Promote guest relations and open communications as well as support the System’s Statement of Values by setting an example and treating everyone fairly and with courtesy and respect.
11. Maintain confidentiality of sensitive employee data and patient clinical and financial information.
12. Ensure departmental compliance with the Code of Conduct and corporate compliance plan.

Required Skills

• Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information.
• Effectively perform general clerical and administrative functions.
• Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature.
• Pre-register and register all types of patients across multiple software systems.
• Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues.
• Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance.
• Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access.
• Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department.
• Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients.
• Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines.
• Ensure accurate documentation of patient information.
• Check and restock supplies as needed.
• Participate in performance improvement activities for the department and organization.
• Adhere to all HIPAA guidelines and maintain patient confidentiality.
• Complete annual educational and training requirements.
• Promote the mission, vision, and goals of the organization and department.
• Perform other related duties as required or requested.

Required Skills

1. Provides individual skills training in activities of daily living, including managing medications, budgeting, meal preparation, housekeeping, personal hygiene, and other areas as needed to promote independence in daily living.

2. Assists clients in meeting their recovery plan goals and promotes clients’ overall safety and well-being.

3. Supports program expectations, rules, and procedures.

4. Follows appropriate sanitary practices in food storage, meal preparation, and clean up.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support the mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Maintains adequate housekeeping standards at all times.

7. Organizes household functions and monitors and reports facility maintenance.

8. Demonstrates willingness to enhance knowledge of behavioral health, to be flexible when working with others, and to adhere to a solid work ethic when working independently.

9. Provides required number of hours of services per week to individuals within the Residential Program.

10. Completes all mandatory education requirements, including monthly clinical supervision as required by the Illinois Department of Human Services.

11. Performs other related work as required or requested.

Required Skills

1. Professional Nursing Care

• Age appropriate assessment.

• Data analysis to identify nursing problems.

• Defines individualized patient outcomes.

• Develops an interdisciplinary, individualized plan of care in partnership with patients and families.

• Implements specified interventions to attain expected outcomes.

• Evaluates the patient’s progress toward attainment of outcomes, revising the plan when indicated.

1. Supervision and Delegation

• Delegates patient care tasks to LPNs and unlicensed assistive personnel based on job description, individual capability and patient needs.

• Communicates patient status and caregiver performance expectations.

• Appropriately supervises performance of LPNs and unlicensed assistive personnel.

• Directs performance improvement for LPNs and unlicensed assistive personnel.

• Builds teamwork when supervising and delegating to others.

1. Communication and Collaboration

• Demonstrates effective interpersonal skills.

• Uses therapeutic communication techniques.

• Demonstrates assertiveness.

• Communicates relevant patient information to other members of the health team.

• Documents patient care according to Memorial policies and procedures.

• Ensures appropriate implementation of physician’s orders.

• Accesses electronic data to facilitate patient care.

• Creates and maintains a collaborative work environment.

• Participates in interdisciplinary planning and decision making.

• Precepts new nursing employees and/or nursing students.

1. Quality and Safety

• Identifies and resolves safety risks.

• Participates in continuous quality improvement.

• Participates in the periodic review and revision of policies, procedures, and standards of care.

• Complies with all safety policies.

1. Professional Accountability

• Demonstrates ethical decision making.

• Advocates for patients and families.

• Appropriately follows the chain of command.

• Adheres to the Memorial Health System Behavioral Standards.

• Develops annual plan for own professional development.

• Participates in community health initiatives.

• Participates in community organizations.

• Contributes to nursing research activities and applies findings in clinical practice.

• Participates in nurse peer review process.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Performs duties in capacity of “scrub” technologist as prescribed by hospital policies and procedures.

• Sets room for a routine, uncomplicated procedure with supplies and equipment in 5-15 minutes.
• Sets room for complicated or multi-procedure case requiring many special supplies in 30 minutes.
• Assists circulator in checking equipment.
• Assists circulator in obtaining supplies prior to bringing patient to room.
• Has basic knowledge of instrumentation and its appropriate use.
• Checks instrumentation regarding cleanliness, function, correct number of pieces, and completeness of tray.
• Allows adequate time for preparation of supplies and counting (i.e., routine case 15 minutes, complicated case 30-40 minutes).
• Has basic knowledge of surgical procedures.
• Organizes and maintains a neat, clean mayo, instrument, and back tables.
• Attempts reasonable anticipation of sequence of instrumentation.
• Properly identifies medication.
• Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocate these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
• Keeps track of sponges, needles, and instruments during procedure at all times.
• Relays accurate identification of specimens and cultures.
• Organizes and assists in end-of-case clean up.
• Separates sharp and delicate instruments during clean up.
• Assists in pulling cases.

1. Assists in maintenance of safe environment for patients and staff.

• Has knowledge and applies principles of good aseptic practice (i.e., appropriate scrub length, OR attire, proper gowning, gloving, and draping methods).
• Checks sterile supplies for proper packaging and dating.
• Actively assists in recognizing and reporting breaks in sterile technique.
• Requests assistance of Sterile Processing personnel in preparation of instruments for immediate reuse.
• Follows protocol for universal blood- and body-fluid precautions at all times.
• Prevents loss of instruments by thorough search of drapes before they are discarded.

1. Assists in the orderly function of the OR.

• Demonstrates flexibility in a team effort (i.e., takes required supplies from circulator when offered).
• Checks room for and puts away excess supplies and equipment.
• Takes initiative and seeks appropriate opportunities to update and maintain surgical skills (i.e., requests certain cases and attends inservices).
• Assists in checking to-follow cases for completeness and accuracy.
• Assists in orientation of new personnel.
• Actively participates in checking and maintaining assignment by participating as a permanent team member.
• Participates in updating surgeon’s preference list.
• Reports to assigned room on time.
• Understands and follows disaster plan.
• Follows hospital/unit policies, procedures, and behavioral expectations.
• Uses designated lines of communication and authority.
• Willingly assists co-workers to facilitate patient care.
• Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences by OR director or specialty supervisor when needed.  Reviews and signs minutes.
• Attends or participates in JCAHO and other mandatory inservices.

1. Initiates appropriate intraoperative behaviors unique to first assistant, if trained to do so.

• Provides hemostasis to reduce potential for post-operative infection and potential for fluid volume deficit by clamping and/or ligating vessels, using electrosurgical cautery, applying direct pressure, applying chemical agents that promote coagulation, and other means as directed by surgeon.
• Provides exposure of the operative site through the appropriate use of retractors and other instruments and through suctioning and sponging.
• Uses surgical instrumentation skillfully in ways consistent with their design and purpose as directed by the surgeon.
• Handles all variety of tissue appropriately to reduce potential for injury or compromised blood supply.
• Sutures skillfully all varieties of tissue with the appropriate suture materials and suturing techniques.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Works with user departments on issues involving inventory levels and specific inventory and data needs. Determines the root cause(s) of inventory problems and recommends permanent fixes for improvement.

1. Utilizes an electronic materials management inventory system to review, analyze, and monitor inventory levels. Knowledge of Omnicell Technology for use in a backup capacity. Performs in the role of Super User for Infor Materials Management System

1. Works on Special Projects to help other departments with their inventory processes and technology. May be called on to be a trainer when needed.

1. Assesses, establishes, and maintains the appropriate inventory levels based on item turnover, lead-time, review period, order quantity, and safety stock. Periodically reviews and adjusts inventory levels based on usage, trends, and future needs.
2. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Identifies inventory items exceeding established hold times and works with departmental management and/or staff to determine applicable use, retention, disposal or obsolescence of affected items.

1. Serves as lead for conversion of warehouse items, working closely with Value Analysis and end-users

1. Analyzes and determines the impact of inventory retention, turnover, and replenishment. Uses software spreadsheets to calculate associated costs and impact to affected departments. Tracks and trends turnover rates.

1. Works closely with Purchasing and Value Analysis to remove surplus items from warehouse by returning to vendors or issue to affiliates.

1. Reviews items and examines space capacity to determine the best accommodation of items in the most efficient location within the supply chain.

1. Conducts assessment and analytical studies related to inventory management, such as stock room layout, special equipment, storage needs and allocation, and material handling methods and procedures.

1. Serves as a coordinator for the annual physical inventory. Has responsibility for continuously improving Inventory Turnover. May be called upon to help other departments with their fiscal year-end inventories.

1. Develops and produces a variety of statistical and data analysis reports for management.

1. Serves as a back-up for other areas within the unit or department, including handheld device troubleshooting, and especially during times of special needs or staff absences, including but not limited to absence of the Inventory Coordinator.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Identifies with, shares in, and displays a commitment to the mission, philosophy, and objectives of the organization.  Demonstrates knowledge of the mission, gives consideration to the principles of the mission (core values:  Compassion, Ability, Respect, Excellence, and Service).
• Participates in and supports performance improvement and risk management activities.
• Requisitions, prepares, season, cooks and serves food.
  • Prepares or supervises washing, peeling, trimming, slicing, dicing, baking, broiling, steaming, seasoning and garnishing of food items.
  • Follows standardized recipes; prepares and cooks proper amounts needed with the proper ingredients.
  • Tests food by smelling, tasting and taking temperatures.
  • Displays and serves the food in an attractive and appetizing manner.
• Uses proper sanitation and safety procedures for utensils and equipment.
  • Ensures sanitation principles are followed.
  • Maintains work area and equipment in a clean, neat and orderly manner.
• Cooks food at optimum time for serving; anticipates quantity needed.  Labels food.
  • Reviews production worksheets to determine amounts of food to remove from storage and amounts of food to prepare.
  • Cooks for large special events.
  • Displays and serves food in attractive and appetizing manner.
  • Frequently questions mistakes on the work sheets and cooks more or less food accordingly.
• Controls waste.
  • Cleans vegetables and meats to minimize amount thrown away.
  • Labels and dates leftover foods; stores in shallow covered pans; rotates the food.
  • Reviews production worksheets; orders adequate but not excessive supplies.
  • Creatively uses leftovers to reduce waste.
• Assists other employees as needed.
  • Assists in training new employees.
  • Instructs room service and cafeteria employees with food usage.
• Promotes good customer relations.
  • Shares information about ingredients when asked.
  • Greets customers with a smile; lists menu items for undecided customers.
• Works well with deadlines; maintains composure in difficult and demanding situations and attempts solutions 
• Performs other duties as assigned.

Required Skills

1. Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MHS values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.

1. Coordinates projects for the PMO and IMO; ensures initiatives are strategically focused on standardization or centralization of MHS functions or functional areas. Ensures project KPI’s are consistently met and project business case and requirements are documented to a consistent level of quality.

1. Identifies opportunities for improvement to existing project management methods.  As necessary, collaborates with Quality, Decision Sciences, Innovation, and/or Transformation Division colleagues to enhance project outcomes.

1. Continuously identify, monitor, and advise System Director, Integration and Project Management on PMO project risks.  Collaborate with System Director, Integration and Project Management to prepare risk mitigation plans and other documentation as required.

1. Effectively manages large and small-scale projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Evaluates implementations and makes adjustments accordingly.

1. Supports a culture within MHS that enables structured approaches to project-related decision-making and prioritization of strategic initiatives.

1. Applies a governance framework for decision making to monitor and control the lifecycle of projects in the areas of meetings, reporting, risk and issue management, assurance, and project management control processes.

1. Supports the PMO by performing ongoing quality assurance to ensure accuracy and consistency of output in the system.

1. Supports business stakeholders by coordinating the extraction and interpretation of data from various sources to understand the current situation and how it will change with project implementation to help ensure successful projects.

1. Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions.

1. Develops productive relationships in order to build trust and foster collaboration and communication with the System Leadership team, MHS leaders and colleagues to aid MHS goal and objective accomplishment.

1. Evaluates effectiveness of offerings and services and makes adjustments accordingly. Reports and analyzes metrics in order to understand utilization, impact and improvement opportunities.

1. Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.

1. Perform other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.