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Required Skills

Essential Functions and Job Duties

• Collects and documents data regarding physical, psychological, and educational needs of patients of all ages.

• Differentiates among emergent, urgent, and non-urgent patients.

• Identifies signs or symptoms, which indicate a significant variance.
• Reports variances to Provider.
• Establishes priorities in clinic setting and collaborates with Provider regarding plan of care.
• Offers input to plan of care.
• Educates patient in plan of care; coordinates and communicates plan of care with the patient and/or patient’s family.

• Screens telephone calls from patients and evaluates for referral.
• Conducts pre-authorization for medication and ordered tests; completes appropriate forms. Schedules specialized procedures at the hospital; monitors need for follow-up.
• Arranges outside laboratory tests.
• Assists physicians by preparing patients and setting up equipment.

• Shares with nursing staff daily scheduling of patients with acute and/or urgent problems.
• Performs as a team nurse with Providers.
• Reports ideas, concerns, and problems to Manager/Coordinator.
• Scans and accurately indexes patient records from outside sources in the electronic health record for Provider signature.
• Reviews patient medical records from previous physician to incorporate pertinent information into patient’s completed chart.
• Under the supervision of a Physician, provides and documents care according to established standards of practice, policies, and procedures, and follows Physician orders.
• Prepares equipment for diagnosis and treatment; prepares patients.
• Performs blood draws test (where applicable), treatments, and screenings, and assists with examinations and minor surgery; sets up and assists with procedures; cleans and sterilizes instruments and equipment as needed.
• Administers medications and immunizations according to established guidelines.
• Runs laboratory controls, keeps lab logs and maintains OSHA log book.
• Assists in inventory of clinical supplies; checks expiration dates; maintains clean, well-equipped exam rooms, laboratory and procedure room.
• Assumes personal responsibility for quality patient care, environment of care, and professional development.

• Assists in coordinating and implementing policies in compliance with all regulatory standards.
• Reports ideas and concerns to supervisor concerning improved patient care, customer service, and efficient clinical operations.
• Maintains clean, well-equipped exam room and assists in inventory control.
• Attends meetings, in-services, and continuing education classes; suggests topics and/or conducts nursing in-services.
• Assists with maintenance of patient medical records.

• Demonstrates department specific competencies, including age specific competencies for all ages.

• Arranges for medication refills.
• Shares knowledge, nursing skills, experience, and patient education advice with physicians.

• Supports and maintains joint commission standard. 
• Attends nursing in-service and continuing education programs.
• Documents vitals, history, meds, procedures and instructions according to DMH policies and unit standards. 
• Demonstrates care and knowledge in medication administration.
• Arranges for medication and medication refills. 
• Performs other duties as assigned.

Required Skills

Direct Clinical Services

• Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
• Provide 25 hours of billable services per week to clients.
• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
• Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
• Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
• Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
• May organize, plan and participate in therapy groups for clients and/or their families, as assigned.

Client Information System

• Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
• Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay clients.
• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
• May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

• Supervisor and employee mutually identify professional goals that will enhance job related skills.
• Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
• Complete mandatory education requirements by specified deadlines.
• Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Demonstrate through initiative and apparent effort involvement in clinical supervision.
• Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
• Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

• Ability to accommodate evening/weekend hours.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

1. Documents according to scope and current standard of care.

1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.   

1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. 

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. 

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*

Required Skills

Key Responsibilities:

• Provide direct care aligned with patient safety and comfort standards
• Assist with ambulation, nutrition, hygiene and toileting support
• Document interventions, observations and patient responses accurately
• Prepare patients for cardiac monitoring and procedures as directed
• Maintain a clean and organized care environment in collaboration with the team

What You’ll Do:

• Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
• Monitor and document vital signs, blood glucose levels, intake/output and patient observations
• Support cardiac care protocols by preparing patients for tests, procedures and treatments
• Respond promptly to patient call lights, ensuring comfort and safety
• Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?

At Memorial Health, we invest in your professional development, well-being and career growth with:

• Paid Time Off (PTO)
• Medical, dental and vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Continuing education opportunities
• Life insurance and voluntary benefits
• Mental health services
• Employee Assistance Program
• Adoption assistance
• Local and national discounts

Location:

This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health’s network of care.

Required Skills

Key Responsibilities:

• Provide direct care aligned with patient safety and comfort standards
• Assist with ambulation, nutrition, hygiene and toileting support
• Document interventions, observations and patient responses accurately
• Prepare patients for cardiac monitoring and procedures as directed
• Maintain a clean and organized care environment in collaboration with the team

What You’ll Do:

• Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
• Monitor and document vital signs, blood glucose levels, intake/output and patient observations
• Support cardiac care protocols by preparing patients for tests, procedures and treatments
• Respond promptly to patient call lights, ensuring comfort and safety
• Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?

At Memorial Health, we invest in your professional development, well-being and career growth with:

• Paid Time Off (PTO)
• Medical, dental and vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Continuing education opportunities
• Life insurance and voluntary benefits
• Mental health services
• Employee Assistance Program
• Adoption assistance
• Local and national discounts

Location:

This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health’s network of care.

Required Skills

• Maintains behavior consistent with philosophy of Memorial Medical Center.

• Knows hospital policies and job responsibilities.

• Knows line of communication and authority.

• Continually observes cardiac monitors, leaving the area only when relieved by qualified, trained personnel.

• Analyze and document the patient’s heart rhythm every 8 hours for onsite patients and every 12 hours for offsite patients. The analysis will include:  documentation of rate, rhythm and ectopy. 

• Recognition of any changes in rate, rhythm or presence of arrhythmia requiring a telemetry strip to be printed, analyzed, and placed on the patient’s chart. The telemetry tech will also notify the RN assigned to the patient of the change and document the arrhythmia on the telemetry worksheet. 

• Recognition of lethal arrhythmias and STAT notification to the RN assigned to the patient. The event will be documented in the patient’s chart. 

• The patient’s heart rate, rhythm will be recorded every 2 hours on the telemetry worksheet.

• For offsite telemetry patients, the HR, rhythm, and any ectopy will be documented each shift.

• If requested, assists with cardiac monitoring during a stat code.

• Notifies the RN responsible for the patient if the telemetry pattern is unreadable.

• Understands how to operate telemetry units. Notifies Bio-Medical Engineering and the Nurse Manager of any needed repairs.

• Responsible for maintaining cardiac monitors for appropriate: alarm volumes and alarm limits, maintains/updates a log book tracking the location of all telemetry transmitters at all times and assures all telemetry units are retrieved when discontinued.

• Cleans the telemetry box for on-site patients. Cleans both the telemetry unit and charger upon receipt from unit for patients with off-site telemetry. 

• Appropriately files all rhythm strip information each day in the patient’s electronic health record.

• Initiates telemetry charges/transfer into SMS system.

• Monitors telemetry supply needs and provides ordering information to designated supply person for inclusion in weekly supply orders (telemetry monitor paper, electrodes, batteries, pouches, lead wires, labels, flowsheets, etc.).

• Provides information as requested to physicians regarding patients’ heart rhythm status and arrhythmias over the past 24 hours.

• Conforms to dress code specified by nurse manager.

• Communicates effectively and diplomatically.

• Able to function calmly in stressful situations.

• Maintains and respects confidentiality.

• Performs other related work as required or requested.

Required Skills

Key Responsibilities:

• Provide direct care aligned with patient safety and comfort standards
• Assist with ambulation, nutrition, hygiene and toileting support
• Document interventions, observations and patient responses accurately
• Prepare patients for cardiac monitoring and procedures as directed
• Maintain a clean and organized care environment in collaboration with the team

What You’ll Do:

• Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
• Monitor and document vital signs, blood glucose levels, intake/output and patient observations
• Support cardiac care protocols by preparing patients for tests, procedures and treatments
• Respond promptly to patient call lights, ensuring comfort and safety
• Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?

At Memorial Health, we invest in your professional development, well-being and career growth with:

• Paid Time Off (PTO)
• Medical, dental and vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Continuing education opportunities
• Life insurance and voluntary benefits
• Mental health services
• Employee Assistance Program
• Adoption assistance
• Local and national discounts

Location:

This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health’s network of care.

Required Skills

• Complies with American College of Surgeons standards for cancer registry operations, including accurate collection and analysis of reportable cancer diagnosis data.
• Abstracts cancer registry data sets in accordance with established national standards and reporting requirements.
• Obtains, updates, and maintains ongoing follow-up information for all patients within the cancer registry database.
• Submits required reports monthly to the Illinois Department of Public Health, annually to the National Cancer Data Base, and provides additional reports to professional organizations as requested.
• Maintains active Certified Tumor Registrar (CTR) credential through required continuing education, in-services, and professional meetings to ensure competency and professional development.
• Performs additional duties as assigned by the Medical Director or Administrative Director.