Required Experience

Essential Functions and Job Duties

• Transports patients to and from hospital therapy services as needed. Assists with patient care in the clinic, satellite, patient room, or other off campus locations as requested by Rehabilitation staff.
• Maintains department’s supplies and equipment; may recommend purchase of new items.
• Greets and checks in all outpatients at off campus clinics
• Prepares other treatment areas including but not limited to; setting up sterile dressing fields, treatment mats, etc…  
• Performs general clerical and housekeeping duties:
  • Scanning
  • General clerical duties as needed (copying, faxing, filing, etc.)
  • Answering phones
  • Scheduling
  • Supply ordering
  • Clinic cleanup, linen stocking/changing/ordering.
  • Maintains cleaning logs
  • Performs cleaning of hydrocollators and cold pack machines
• Remains attentive to patient safety issues and to the need for maintaining a clean and safe environment.
• Maintains patient/family confidentiality to comply with HIPPA regulations.
• Performs other duties as assigned by Director, Managers, Team Leaders, and clinical staff.
• Actively looks for ways to reduce costs.

Education and/or Other Requirements

High school graduate or equivalent.  Previous patient care experience helpful.  CPR required within 30 day of starting.

Environmental Factors

This position is performed within an environment of occasional exposure to environmental variations, above-normal noise-level, and/or unpleasant substances and limited exposure to hazardous or potentially injurious elements or conditions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job the employee is frequently required to stand, bend and reach.
• The employee will frequently be required to lift, push and pull weight of at least 5 to 50 pounds.

Mental Demands

• Ability to work under stress and adapt to changing conditions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Organizational skills are required.
• Patient care experience helpful.
• Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Actively looks for ways to help people, co-workers, and other departments.
• Must have strong customer service skills
• Communicate effectively as appropriate for the needs of the audience.
• Basic understanding of computer skills to order supplies, manipulate schedules, and assist with clerical duties.

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Experience

Licensure/Certification/Registry:

• Valid state license to practice practical nursing required.
• Valid CPR certification required.
• Maintains state required CME.

Experience:

• Prior computer experience preferred.
• Previous experience in a clinic setting preferred.

Other Knowledge/Skills/Abilities:

Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills, Data Entry, and Medical Spelling.

Responsibilities/Duties:

• Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
• Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
• Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
• Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
• Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

Required Experience

Horizons Program – RN Student, UICS Students Only

Overview of the Program

The Memorial Horizons Program provides students enrolled in the Bachelors of Science in Nursing BSN program at UICS (University of Illinois Springfield). It is a unique opportunity to gain hands-on experience, receive financial support, and secure a pathway to employment at Memorial Health after graduation.

Eligibility Criteria

The Horizons Program is open to external candidates and current Memorial Health colleagues in the first year of their major program of study and will graduate in May 2027 or May 2028. Applicants must be enrolled at UICS in the nursing program that aligns with Memorial’s workforce needs, maintain the minimum required GPA and have completed all prerequisite coursework. Applicants must complete an employment application and an interview as part of the competitive selection process. Individuals selected for the Horizons Program must maintain satisfactory academic progress, have no active corrective actions on file, and exhibit behaviors that align with Memorial’s values to remain eligible.

Benefits of Working While In School

Individuals who are selected for the Horizons Program will work at Memorial Health as a per diem colleague while attending school. This allows participants to gain valuable hands-on experience, work alongside Memorial clinicians, and prepare them for their careers at Memorial after graduation.

Financial Opportunities

Individuals selected for the Horizons Program will receive a bi-weekly stipend of $1,000.00 during the second year of their program. Stipends are subject to applicable taxes and deductions. As a Memorial colleague who is working per diem while attending school, you may also be eligible for up to $5250 per calendar year in Tuition Assistance. In addition, individuals selected for the Horizons Program will be eligible for sign-on incentives at the time of graduation.

Pathway to Employment After Graduation

Graduates of the Horizons Program will be placed in full-time roles designated by Memorial Health upon meeting all graduation and licensing requirements. Participants must commit to working at Memorial Health for two years after graduation.

Highlights & Benefits:

Paid Time Off (PTO)

Employee Assistance Program and Colleague Wellness

Benefits – Memorial HR

Under supervision of the registered nurse, performs a variety of tasks and services to assist in the provision of care and comfort for patients; provides care appropriate to the age of the patients served; reports and records observations; contributes to the efficient functioning of the unit; all duties are performed in accordance with established, policies, procedures, standards and guidelines. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Education:

• One of the following required:

• Certified Nurse Assistant (CNA);

• Enrollment in nursing school with one (1) semester of clinicals completed; or

• Minimum of two (2) years of relevant work experience performing the essential responsibilities of the nursing assistant role.

Licensure/Certification/Registry:

• CPR certification required, or obtained during nursing team onboarding process.

Required Experience

Minimum Qualifications:

Education:

• High school diploma or equivalent preferred.

Licensure/Certification/Registry:

• CPR certified within 30 days of employment.

Experience:

• Experience within the healthcare industry managing medical products and equipment or related experience is preferred.

Other Knowledge/Skills/Abilities:

• Demonstrates excellent oral and written communication skills.

• Basic proficiency with personal computers and their associated applications, including word processing and spreadsheet software. Previous experience with Microsoft products, such as Word and Excel is preferred.

• Possesses the ability to regularly lift, push, and pull up to 50 pounds.

• Demonstrates the ability to multi-task autonomously while working on multiple responsibilities simultaneously.

• Demonstrates creativity, flexibility and ability to resolve atypical problems. Prior process improvement experienced desired.

Principal Duties & Responsibilities:

1. Manages equipment and equipment preventative maintenance schedule. Performs cleaning, inspection and protective measures after equipment use to ensure proper operation. Promptly identifies defects and malfunctions, coordinates plan for repair with GE, Biomedical Engineering, Purchasing, and external vendors. Appropriately labels and reports equipment removed from service for repair and arranges for loaned items as directed. Inspects items returned from repair prior to replacing into service.

2. Consults with Charge Nurse and Resource Nurses to facilitate daily plan for case progression.

3. Collaborates with nursing and sterile processing personnel to actively contribute to non-clinical case start and turnover activities, including validation that all supplies and equipment planned for specific surgical cases are available and prepared for use, cleaning activities to reestablish a safe environment after each surgery procedure, transport of equipment and positioning devices to the operating room and opening of sterile packaging in a manner that permits aseptic delivery of contents to the sterile field.

4. Demonstrates competence in the use of flash/container sterilization and implements instrument sterilization as directed by nursing staff.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Examines the surgical environment for conditions that pose a safety risk and takes action to minimize risk.

7. Demonstrates knowledge of surgery equipment operation, providing a resource for nursing staff and physicians.

8. Verbally and nonverbally demonstrates a willingness to support organizational change and assists with the development of a plan to accomplish change. Functions to support a culture of teamwork and safety.

9. Demonstrates knowledge of surgical attire, aseptic technique, event-related sterility, monitoring of environmental conditions, traffic patterns and other practices influencing maintenance of a sterile field.

10. Demonstrates compliance with safety principles. Recognizes and reports unsafe conditions and contributes to their resolution. Demonstrates knowledge of fire safety and evacuation routes.

11. Monitor temperature logs on refrigerators, bone freezers and blanket /solution warmers in Surgery.

12. Demonstrates the ability to transfer patients.

13. Provides for patient safety, comfort, and privacy.

• Assists in the transportation of patients to the department and from the department if needed.

• Identifies patient properly by armband and verbal confirmation.

• Identifies self to patient and/or family. Is polite and informs family of location of appropriate waiting area when applicable.

• Uses good body mechanics to transfer the patient safely, maintaining body alignment with undue exposure, and seeks help if necessary.

• Raises the side rails.

• Reports significant observations of patient to appropriate personnel.

• Provides safe transportation of patients from pre-anesthesia holding area to OR. May assist in transfer to PACU post-operatively.

• Checks on patient comfort and provides reassurance to patient within level of responsibility. (Checks with patient regarding need for bedpans, urinals, blankets, etc., before leaving them in holding area.)

• Assist PACU in transfer of patients from one bed or stretcher to another and in post-op transportation of patients to their units as needed.

• Uses good handwashing techniques after each patient contact.

• Recognizes cardiac/respiratory arrest and takes appropriate action.

• Keeps patient information confidential.

14. Contributes to the smooth, efficient functioning of the department.

• Delivers and picks up supplies, specimens, etc., to and from proper departments. Delivers to appropriate OR suites and Lab as needed.

• Puts away unused supplies, equipment, films, etc. after cases.

• Answers STAT requests for equipment and supplies.

• Provides assistance with preps by acting as a limb holder.

• Assists in the orientation of new employees as necessary.

• Understands hospital disaster plans.

• Assumes other responsibilities as assigned.

• Willingly assists co-workers, as needed.

• Understands and follows hospital and departmental policies, procedures, and behavioral expectations.

• Attends 65 percent or a minimum of 6 unit staff meetings per year, whichever number is greater. Seeks excused absences from O.R. Support Supervisor when needed.

• Attends mandatory inservices.

15. Stock /order supplies in lounges and in sub-sterile areas daily.

16. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Experience

Licensure/Certification/Registry:

• Current RN license in the State of Illinois required. Healthcare Provider BLS certification required within 30 days of hire.
• Healthcare Provider or Instructor BLS certification required within 30 days of hire.
• ACLS (provider or instructor), PALS (provider or instructor) or ENPC, TNCC or TNS, and ECRN certifications preferred within 1 year, and required within 2 years of hire date. ECRN certification is only required of full- and part-time staff.

Experience:

• Meets credit range for Clinical Ladder levels as follows (12 months experience as a registered nurse is required in order to apply for promotion in the clinical ladder):
• Clinical Nurse I: Registered Nurse who achieves a range of 0-12 credits on the Clinical Ladder Behavior Grid. BSN preferred.
• Clinical Nurse II: Registered Nurse who achieves a range of 13-24 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least two categories of the Grid. BSN preferred.
• Clinical Nurse III: Registered Nurse who achieves at least 25 – 35 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least three categories on the Grid. BSN required.
• Clinical Nurse IV: Registered Nurse who achieves at least 36 credits on the Clinical Ladder with evidence of behaviors from at least three categories on the Grid. Enrollment in BSN or MSN program or completion of minimum of BSN require

Required Experience

Licensure/Certification/Registry:

One of the following is required:

• • Must possess and maintain licensing as an APRN as required by Illinois State Law;
  • Must possess and maintain licensing as a PA as required by Illinois State law
• Appropriate certification as a APRN or PA, as determined by department.
• Maintain IL Controlled Substance license (Must be obtained within 3 months of hire if not held at time of hire).
• Maintain DEA license (Must be obtained within 3 months of hire if not held at time of hire) in positions where required.
• Valid CPR certification required.
• ACLS where required.

Experience: 

• Minimum of 1-year post-graduate as a mid-level provider preferred

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Strong computer skills for documentation purposes in the electronic medical record.
• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Knowledge of arithmetic and algebra.  
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Ability to work under stress and unpredictable situations in handling injury situations.
• Ability to communicate verbally and in writing.
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to speak clearly so others can understand you.

Essential Functions and Job Duties

• Communicates with medical information to clients.

• Teaches wellness habits and educates patients on prevention of potential health problems.
• Develops educational programs with age-specific teaching tools for practice patients.
• Works closely with the Physician with client issues.
• Provides information and materials relating to patient health care needs.

• Review lab results and performs other medical monitoring, adhering to medical policies and procedures.

• Makes appropriate referrals to physicians.
• Coordinates patient care and family counseling with public and agencies.
• Collaborates and communicates with other nurses, physicians and outside agencies as appropriate.

• Performs medical case management, following established departmental policies and procedures.
  • Performs routine exams and obtains patient histories.
  • Manages patient treatment program based on assessment of needs.
  • Initiates treatments via prescriptions, tests, exams, and procedures.
  • Performs routine health maintenance activities for established patients.
  • Evaluates and treats work related injuries.
• Documents all care and completed all other required paperwork.

• Writes progress notes on patients’ charts indicating patient status and treatment or procedures performed.
• Develops, writes and /or updates Nurse Practitioner practice protocol annually, with physicians review.
• Assists the physician in monitoring the quality of medical services provided within the department.
• Performs administrative duties such as writing admission orders, working with staff regarding patient problems scheduling, records and other related duties.

• Maintains and uses knowledge of current medical practice and skills.

• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Attends meetings as required.
• Performs other duties as assigned.

General Skill Requirements

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

• Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
• Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
• Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
• Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
• Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
• Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
• Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
• Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
• Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

Environmental Factors

This position is performed within an environment of regular exposure to the risk of blood-borne diseases, blood and body fluids.  This position is performed within an environment of exposure to infection and contagious diseases.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of the job the employee is frequently required to stand and walk.
• While performing the duties of this job the employee is required to possess manual dexterity and mobility to meet demands of the job.
• While performing the duties of the job the employee is required to perform repetitive hand motion and good body posture due to extended use of computer systems for patient documentation and other purposes. 
• While performing the duties of this job, the employee is regularly required to sit and move through an office environment.

Mental Demands

• While performing the duties of this job, the employee will be required to work under pressure with multiple interruptions. 
• Ability to adhere to strict confidentiality requirements.

Required Experience

Education:

·         BSN required.
Licensure/Certification/Registry:

·         Registered Nurse with current license in the state of IL required.   

·         CPR certification required.
Experience:

·         Minimum of three years clinical nursing experience required. Previous wound care experience preferred.

·         Minimum of three years previous supervisory experience required.

·         Experience with department budgets, employee performance management, collaboration with other healthcare teams, physician engagement and process improvement strongly preferred.
Other Knowledge/Skills/Abilities:

·         Maintains and demonstrates competency in infections control, safety and all unit required skill review.

·         Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

·         Ability to work with mathematical and logical concepts.

·         Must be able to use Microsoft Outlook, Word, PowerPoint, Excel, as well as web-based database programs and the Internet.

·         Required competencies include:  planning/organizing, supervising people, multitasking, problem solving, leadership, teamwork, professionalism, change management, developing others, customer service, & interpersonal skills. 

Required Experience

Licensure/Certification/Registry:

• Valid state license to practice practical nursing required.
• Valid CPR certification required.
• Maintains state required CME.

Experience:

• Prior computer experience preferred.
• Previous experience in a clinic setting preferred.

Other Knowledge/Skills/Abilities:

Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills, Data Entry, and Medical Spelling.

Responsibilities/Duties:

• Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
• Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
• Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
• Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
• Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

Required Experience

Education and/or Other Requirements

• Baccalaureate Degree in Dietetics or Dietetics related field
• Graduate of an Accredited Dietetic Internship or Coordinate Program recognized through the Academy of Nutrition and Dietetics
• Registered Dietitian Nutritionist recognized through the Commission on Dietetic Registration, or registry-eligible, and Licensed Dietitian Nutritionist through Illinois   Department of Financial and Professional Regulation.  Licensure must be obtained within six (6) months of hire date if registry-eligible status.
• Preferred: Master’s Degree in Dietetics or Dietetics related field
• Preferred: One year experience as a Registered Dietitian
• Must maintain Professional Development Portfolio and Continuing Education to maintain registration and licensure.

Required Experience

Education: ·       High-school diploma.   Licensure/Certification/Registry:   Experience: ·       Three years medical-secretary experience. ·       Experience with billing process/system desired.   Other Knowledge/Skills/Abilities: ·       Proficient on 10-key calculator. ·       Ability to type 30 wpm or one year of experience that illustrates extensive computer use. ·       Strong communication skills are essential. ·       Interpret written procedures to make decisions independently. ·       Dependability a must. ·       Ability to act as preceptor and meet learning needs of orientee. ·       Medical terminology perferred.