Work With Us
New
Quality Improvement Project Manager
Memorial Learning Center
Springfield, IL
Full-Time
Day Shift
The Quality Improvement Engineer is responsible for identifying, analyzing and implementing quality and continuous im...
Posted Today
Position Summary
Full-Time
Day Shift
The Quality Improvement Engineer is responsible for identifying, analyzing and implementing quality and continuous improvement functions to enhance safety, drive waste reduction, enhancing process control, and improving efficiencies through decreasing variation, cost and cycle times. Supports Quality Engineers with initiatives throughout Memorial Health System utilizing both quality and lean principals and techniques while analyzing, reporting, training and communicating improvement activities. This position interacts with the multidisciplinary health care team to identify opportunities for improvement and assist with implementation and evaluation of proposed changes.
** This is a hybrid position where a mix of onsite and remote work is expected**
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Responsible for driving sustainable quality improvements resulting in the reduction of waste, increased efficiencies, and improved product quality.
- Coordinate, develop and facilitate the implementation of quality improvement initiatives.
- Identify, track, and report on quality and continuous improvement Key Performance Indicators (KPIs) to meet business objectives and initiatives.
- Formulates quality control objectives and coordinates objectives with quality goals in cooperation with system and operational leadership to enhance patient safety, maximize process reliability and/or minimize costs.
- Evaluates and recommends new tools and processes that can improve current work methods, increase safety and operational efficiencies.
- Executes continuous improvement strategies by translating business objectives into actionable projects.
- Develop and implement quality training programs that provide necessary organizational knowledge to achieve company and regulatory objectives.
- Works closely with cross-functional teams to identify and mitigate quality risks.
- Develop data collection plans, measurement definitions, and work collaborate with data engineering and data science colleagues to collect and retrieve data.
- Conduct basic and advanced analyses to improve processes, performance and outcomes.
- Develop and analyze mathematical and discrete event simulation models to analyze potential business improvements before implementation.
- Conduct FMEAs, Risk Assessments, and Prioritization Matrices.
- Works with senior and system leadership team, system directors, managers and any other assigned parties to help identify and scope quality improvement opportunities within their departments or given areas based on system and department goals, financial savings opportunities, or performance opportunities.
- Apply Six Sigma techniques and Lean methodology expertise to improve operational efficiency and quality.
- Assist organizational leaders with the prioritization of opportunities in an assigned value stream to achieve performance excellence through the reduction or elimination of process or outcome variation.
- Mentor individuals in the use of quality improvement methodologies and safety tools and techniques.
- Designs and delivers Lean Six Sigma education throughout the health system.
- Participate in community outreach and networking programs. Participates in local civic organizations, clubs and activities whose purpose may be in concert with, or benefit to, Memorial Health System.
- Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.
- Perform other related work as required or requested.
Required Experience
Education:
- Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior or related field required. In lieu of degree, 3 years related experience will be considered.
Licensure/Certification/Registry:
- Lean Six Sigma Green Belt Certification preferred (required within 6 months of hire.)
- Lean Six Sigma Black Belt certification preferred
Experience:
- 2 years of operations improvement experience required utilizing LEAN/DMAIC methodology
- Experience leading projects directed at improving health outcomes, patient safety, and productivity management.
- Experience with the Malcolm Baldrige National Quality Award Health Care criteria desired.
Other Knowledge/Skills/Abilities:
- Demonstrated ability to perform complex data analysis, draw appropriate conclusions, and convey recommendations to all levels of the organization through written reports and group presentations.
- Demonstrated ability to work in a team environment and to promote cooperation, collaboration, and high performance within and across disciplines.
- Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization.
- Ability to work independently and to manage multiple projects in a fast paced environment.
- Strong, analytical, planning, problem-solving and organizational skills.
- Strong sense of ownership and high level of accountability.
- Proficient with Microsoft Office products (Word, Excel, Power Point, Access, and Visio); proficient with QI Macros and/or Minitab or similar software, and Simul8 or similar software.
Springfield, IL
New
Patient Service Specialist
Memorial Care
Decatur, IL
Part-Time
Day Shift
Our Patient Service Specialist plays a vital role as part of a team, handling essential business office functions suc...
Posted Today
Position Summary
Part-Time
Day Shift
Our Patient Service Specialist plays a vital role as part of a team, handling essential business office functions such as billing, collecting, and patient interactions. Key responsibilities include:
- Answering the telephone and routing calls based on patient urgency.
- Scheduling appointments and registering patients.
- Supporting the overall efficiency of the office to ensure a positive patient experience.
This position is crucial in maintaining smooth operations and delivering excellent service to our patients.
Highlights & Benefits
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
Required Skills
- Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
- Schedules, reschedules and coordinates patient appointments. Reviews new patient requests. Appropriately triages patients in urgent/emergency situations over phone or in person. Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays. Schedules interpreters if needed.
- Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility. Determines appropriate copay, registration conversation, and insurance to bill based on appointment type. Collects patient financial responsibility at the time of registration, including current and past due balances Determine and provide age appropriate documentation to be completed by each patient. Obtains and validates proper consent for patient treatment.
- Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors. Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
- Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence. Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
- Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
- Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information. Complies with established clinic policies and procedures and safety standards.
- Manages task lists within the electronic health record.
- Demonstrates support for and participates in accomplishing team goals and objectives.
- Performs other related work as required or requested.
Required Experience
Education:
- High school graduate or equivalent required.
Experience:
- Previous work experience in a medical office and/or customer service position preferred.
- Previous experience dealing directly with the public in person and on the phone preferred.
- Computer experience and typing skills required.
Other Knowledge/Skills/Abilities:
- Strong written and verbal communication skills required.
- Ability to multi-task and prioritize required.
- Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills
Decatur, IL
New
Patient Service Specialist
Memorial Care
Decatur, IL
Part-Time
Day Shift
Our Patient Service Specialist plays a vital role as part of a team, handling essential business office functions suc...
Posted Today
Position Summary
Part-Time
Day Shift
Our Patient Service Specialist plays a vital role as part of a team, handling essential business office functions such as billing, collecting, and patient interactions. Key responsibilities include:
- Answering the telephone and routing calls based on patient urgency.
- Scheduling appointments and registering patients.
- Supporting the overall efficiency of the office to ensure a positive patient experience.
This position is crucial in maintaining smooth operations and delivering excellent service to our patients.
Highlights & Benefits
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
Required Skills
- Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
- Schedules, reschedules and coordinates patient appointments. Reviews new patient requests. Appropriately triages patients in urgent/emergency situations over phone or in person. Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays. Schedules interpreters if needed.
- Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility. Determines appropriate copay, registration conversation, and insurance to bill based on appointment type. Collects patient financial responsibility at the time of registration, including current and past due balances Determine and provide age appropriate documentation to be completed by each patient. Obtains and validates proper consent for patient treatment.
- Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors. Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
- Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence. Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
- Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
- Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information. Complies with established clinic policies and procedures and safety standards.
- Manages task lists within the electronic health record.
- Demonstrates support for and participates in accomplishing team goals and objectives.
- Performs other related work as required or requested.
Required Experience
Education:
- High school graduate or equivalent required.
Experience:
- Previous work experience in a medical office and/or customer service position preferred.
- Previous experience dealing directly with the public in person and on the phone preferred.
- Computer experience and typing skills required.
Other Knowledge/Skills/Abilities:
- Strong written and verbal communication skills required.
- Ability to multi-task and prioritize required.
- Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Office Skills.
Decatur, IL
New
Senior Laboratory Services Technician
Decatur Memorial Hospital
Decatur, IL
Full-Time
Day Shift
Completes understanding of all laboratory processes including registration, test ordering for both internal testing, ...
Posted Today
Position Summary
Full-Time
Day Shift
Completes understanding of all laboratory processes including registration, test ordering for both internal testing, pathology testing, send out testing, appropriate barcode labeling for all lab specimens including complex send out tests, and insurance, demographic, and diagnosis coding and lab safety. Recognizes any potential risks for testing to not be performed or safety violations and intercepts and makes appropriate changes. Resolves patient’s complaints and makes recommendations on improvements to the process to avoid repeat issues. Provides training, oversight, review and continually educates Lab Services Technicians to ensure quality processes are followed for lab practices.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Works independently to Interprets routine and complex testing orders, and generates barcode labels from the Lab LIS system and applies labels to appropriate specimen tubes and collection containers. Must be able to interpret many different physician orders and requests to include over 1800 lab tests and select the appropriate orderable code in the Lab LIS system.
- Removes biological specimens from biohazard bags including blood, urine, bone marrow, body fluids, and tissue specimens. Understand all different types of collection media, preservatives, and risks of exposure to infectious agents. Handles both infectious A and B substances with appropriate CDC, and IDPH guidelines. Ability to determine if specimen was collected in appropriate collection container and media. Understands steps to resolve collection issues to ensure patient testing is performed or recollected.
- Receives all calls arriving in the laboratory from providers, clients, nurses, management, and patients. Logs calls in tracking software, answers all questions pertaining to phlebotomy draws, specimen collection, transport of specimens, provides lab results, supply requests, forensic autopsy cases, and administrative questions Handles all calls that are escalated to ensure appropriate feedback is provided to the caller and management to include QA review of all repeat issues.
- Correctly enters outpatient and non-patient demographic, insurance, and diagnosis information into the hospital registration system, answering all questions in each field and updating any information that is not current. Understands insurance policy numbers and carrier codes including client account versus patient insurance billing. Recognizes valid diagnosis codes and follows appropriate resolution on any noncompliant codes.
Required Experience
Education:
HS Diploma or equivalent
Experience:
At least 2 years’ experience in lab support required
Other Knowledge/Skills/Abilities:
- Knowledge of all lab safety practices for handling infectious substances
- Advanced communication skills required with strong attention to detail.
- Strong problem-solving skills and follow up to avoid repeat issues.
- Lab testing knowledge and ability to recognize and interpret complex Lab test orders
- Demonstrate the ability to type and use a keypad.
- Moderate physical effort.
Decatur, IL
New
Unit Secretary, 6B Cardiac
Springfield Memorial Hospital
Springfield, IL
Full-Time
Night Shift
As a Unit Secretary you would serve as the primary communication and information “hub” for the unit, answ...
Posted Today
Position Summary
Full-Time
Night Shift
As a Unit Secretary you would serve as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
1. Communication
- Promptly and courteously greets others in a friendly manner.
- Receives and directs others by using AIDET and Greet & Feet.
- Within scope of job description, responds to questions and provides direction.
- Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally.
- Consistently uses the Physician Profile to ascertain the correct method/number to page physicians.
- Updates and maintains call light system assignments accurately and efficiently during each shift.
- Appropriately utilizes the Patient Tracking system in communicating with the Patient Placement Office.
2. Information Processing
- Prioritizes stat orders and immediate needs.
- Processes orders accurately.
- Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
- Refers patient/visitor concerns to nursing and/or customer service staff.
- Refers news media to nursing or public relations staff.
- Demonstrates safe, accurate, and effective use of office equipment.
- Writes legibly and clearly.
3. Medical Records Maintenance
- Assembles chart forms.
- Puts patient identifier on all chart forms.
- Thins charts when needed and forwards documents to Medical Records.
- Files patient data after review by nurse.
- Sends discharge patient record to Medical Records.
- Gathers and copies appropriate paperwork from the RN for patient transfers to other units and facilities.
- Manages large amounts of sensitive and confidential information concerning patient and family information in medical documents.
4. Service Requisitions
- In partnership with the Nursing Material Specialists, assures adequate supplies are available.
- Reviews receipts of new supplies and equipment upon arrival; validates accuracy and places supplies in assigned location.
- Sends service requisitions to interdisciplinary departments.
- Promptly and accurately enters data and maintains unit activity sheets as directed.
- Maintains equipment logs and facilitate maintenance of equipment with Biomed or appropriate department.
5. Unit Operations
- Utilizes time and resources effectively and efficiently.
- Assists in maintaining safe environment and reports unsafe conditions.
- Completes assigned tasks accurately and timely.
- Completes basic patient care tasks as directed by registered nurse.
- Freshens drinking water.
- Serves/collects food trays.
- Responds to call lights and bed/chair alarms.
- Provides 1:1 direct and constant patient observation as delegated.
- Expedites timely admission, discharge, and transfer of patients to facilitate patient flow.
- Participates in QI activities; maintaining logs, statistical records, and data collection.
- Acts as a preceptor as needed.
- Handles medications delivered from pharmacy directly or through the pneumatic tube system. Relocates these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
- May serve as the second person to witness the wasted amount of a controlled substance in the Pyxis.
- Assists with stocking unit supply stations.
6. Accountability
- Complies with established policies, procedures, standards, and guidelines.
- Follows the chain of command.
- Consistently utilizes time and resources effectively and efficiently.
- Maintains cleanliness of unit, service area, and equipment.
- Cooperates with all members of the healthcare team.
- Enthusiastically supports and participates in planned changes.
- Accepts responsibility for accurate and timely completion of tasks as assigned.
- Upholds the mission and vision of MHS.
7. Performs other related work as required or requested.
Required Experience
Education:
- High school graduate or GED required, associates or bachelor’s degree preferred.
Experience:
- Two (2) years secretarial or comparable clerical experience required.
- Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.
Other Knowledge/Skills/Abilities:
- Demonstrates excellent interpersonal and customer service skills.
- Knowledge of medical terminology is strongly preferred.
- Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).
- Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.
Springfield, IL
New
Project Business Analyst
2401 Jefferson Building
Springfield, IL
Full-Time
Day Shift
As a Project Business Analyst, you may contribute to a variety of initiatives, including establishing and maint...
Posted Today
Position Summary
Full-Time
Day Shift
As a Project Business Analyst, you may contribute to a variety of initiatives, including establishing and maintaining IS standards, policies, and governance; managing system performance through SLA oversight, audits, and metrics; and supporting business case development to align projects with organizational goals. Responsibilities may also involve enterprise project governance, requirements gathering, process improvements, and stakeholder communication to ensure project alignment and successful outcomes.
***This role is a hybrid opportunity with time expected onsite in Springfield Illinois***
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MHS values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.
- Coordinates projects for the PMO and IMO; ensures initiatives are strategically focused on standardization or centralization of MHS functions or functional areas. Ensures project KPI’s are consistently met and project business case and requirements are documented to a consistent level of quality.
- Identifies opportunities for improvement to existing project management methods. As necessary, collaborates with Quality, Decision Sciences, Innovation, and/or Transformation Division colleagues to enhance project outcomes.
- Continuously identify, monitor, and advise System Director, Integration and Project Management on PMO project risks. Collaborate with System Director, Integration and Project Management to prepare risk mitigation plans and other documentation as required.
- Effectively manages large and small-scale projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Evaluates implementations and makes adjustments accordingly.
- Supports a culture within MHS that enables structured approaches to project-related decision-making and prioritization of strategic initiatives.
- Applies a governance framework for decision making to monitor and control the lifecycle of projects in the areas of meetings, reporting, risk and issue management, assurance, and project management control processes.
- Supports the PMO by performing ongoing quality assurance to ensure accuracy and consistency of output in the system.
- Supports business stakeholders by coordinating the extraction and interpretation of data from various sources to understand the current situation and how it will change with project implementation to help ensure successful projects.
- Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions.
- Develops productive relationships in order to build trust and foster collaboration and communication with the System Leadership team, MHS leaders and colleagues to aid MHS goal and objective accomplishment.
- Evaluates effectiveness of offerings and services and makes adjustments accordingly. Reports and analyzes metrics in order to understand utilization, impact and improvement opportunities.
- Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.
- Perform other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in Business, Education, Computer Science, Project Management, Organization Development or related field In lieu of degree, three years’ related experience will be considered.
Licensure/Certification/Registry:
- Certified Project Business Analysis PBA or Certified Associate Project Management (CAPM) required or completion within one year of hire.
- Lean Six Sigma Green Belt certification preferred.
Experience:
- Minimum of 2 years relevant experience occurring in business domain or industry required
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint Visio, Outlook and Microsoft Project preferred
- Experience in analyst or documentation role preferred
- Experience with software design, analysis or process improvement preferred
Other Knowledge/Skills/Abilities:
- Achievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals, or redefining the nature of the standards themselves (innovation).
- Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different feature or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships.
- Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
- Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.
- Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions.
- Process and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.
- Project Management: Ability to plan, execute and oversee Tier One projects involving significant resources, scope and impact. Ability to assist with documentation and/or testing for Tier Two and Tier Three projects. Ability to coordinate processes related to project management activities including creating project documentation and schedule, directing and managing project work, monitoring and controlling project activities and value and conducting thorough closure and handoff operations.
Springfield, IL
New
Inventory Analyst
Decatur Memorial Hospital
Decatur, IL
Full-Time
Day Shift
Determines, develops, and maintains the appropriate inventory levels and assists in developing and modifying measurem...
Posted Today
Position Summary
Full-Time
Day Shift
Determines, develops, and maintains the appropriate inventory levels and assists in developing and modifying measurement techniques to maintain optimal levels of inventory. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Works with user departments on issues involving inventory levels and specific inventory and data needs. Determines the root cause(s) of inventory problems and recommends permanent fixes for improvement.
- Utilizes an electronic materials management inventory system to review, analyze, and monitor inventory levels. Knowledge of Omnicell Technology for use in a backup capacity. Performs in the role of Super User for Infor Materials Management System
- Works on Special Projects to help other departments with their inventory processes and technology. May be called on to be a trainer when needed.
- Assesses, establishes, and maintains the appropriate inventory levels based on item turnover, lead-time, review period, order quantity, and safety stock. Periodically reviews and adjusts inventory levels based on usage, trends, and future needs.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Identifies inventory items exceeding established hold times and works with departmental management and/or staff to determine applicable use, retention, disposal or obsolescence of affected items.
- Serves as lead for conversion of warehouse items, working closely with Value Analysis and end-users
- Analyzes and determines the impact of inventory retention, turnover, and replenishment. Uses software spreadsheets to calculate associated costs and impact to affected departments. Tracks and trends turnover rates.
- Works closely with Purchasing and Value Analysis to remove surplus items from warehouse by returning to vendors or issue to affiliates.
- Reviews items and examines space capacity to determine the best accommodation of items in the most efficient location within the supply chain.
- Conducts assessment and analytical studies related to inventory management, such as stock room layout, special equipment, storage needs and allocation, and material handling methods and procedures.
- Serves as a coordinator for the annual physical inventory. Has responsibility for continuously improving Inventory Turnover. May be called upon to help other departments with their fiscal year-end inventories.
- Develops and produces a variety of statistical and data analysis reports for management.
- Serves as a back-up for other areas within the unit or department, including handheld device troubleshooting, and especially during times of special needs or staff absences, including but not limited to absence of the Inventory Coordinator.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in a business-related discipline, such as accounting, finance, internal auditing, or inventory/materials management, or comparable field is required. Five (5) or more years of significant Inventory Management experience may be substituted in lieu of degree requirement.
Experience:
- Previous work experience within the health care industry in an inventory or materials management role is strongly preferred.
Other Knowledge/Skills/Abilities:
- Possess good customer relations, interpersonal, and training skills.
- Demonstrates the ability to multi-task autonomously while working on multiple responsibilities simultaneously.
- Intermediate math, writing, and personal computer skills are required. Experience with Microsoft products Word, Access, and Excel and materials management software is preferred.
- Knowledge of inventory management techniques and APICS certification or CMRP is preferred.
Decatur, IL
New
RN - OP Care Center
Taylorville Memorial Hospital
Taylorville, IL
PRN
Day Shift
As an RN-OP Care Center nurse, you will be responsible for delegation, supervision, and provision of evidence-based n...
Posted Today
Position Summary
PRN
Day Shift
As an RN-OP Care Center nurse, you will be responsible for delegation, supervision, and provision of evidence-based nursing care for a designated group of patients through utilization of the nursing process. Provides age appropriate patient care. Implements evidence-based findings into practice and participates in research as appropriate.
Highlights & Benefits
Required Experience
Licensure/Certification/Registry:
- Current RN license in the State of Illinois required.
- Maintain current BLS Healthcare Provider certification.
- ACLS certification is preferred.
- Maintain Provider for PEARS or PALS certification (required within 12 months of hire).
Experience:
- Meets credit range for Clinical Ladder levels as follows (12 months experience as a registered nurse is required in order to apply for promotion in the clinical ladder):
- Clinical Nurse I: Registered Nurse who achieves a range of 0-12 credits on the Clinical Ladder Behavior Grid. BSN preferred.
- Clinical Nurse II: Registered Nurse who achieves a range of 13-24 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least two categories of the Grid. BSN preferred.
- Clinical Nurse III: Registered Nurse who achieves at least 25 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least three categories on the Grid. BSN required.
Other Knowledge/Skills/Abilities:
- Attends all hospital/nurse manager specified mandatory in-services.
- Maintains competencies as identified in unit specific requirements.
- Completion of self-evaluation. It is the incumbent’s responsibility to submit to the nurse manager at annual evaluation time documentation to validate annual credentialing requirements.
Taylorville, IL
New
RN - OP Care Center
Taylorville Memorial Hospital
Taylorville, IL
PRN
Day Shift
As an RN-OP Care Center nurse, you will be responsible for delegation, supervision, and provision of evidence-based n...
Posted Today
Position Summary
PRN
Day Shift
As an RN-OP Care Center nurse, you will be responsible for delegation, supervision, and provision of evidence-based nursing care for a designated group of patients through utilization of the nursing process. Provides age appropriate patient care. Implements evidence-based findings into practice and participates in research as appropriate.
Highlights & Benefits
Required Experience
Licensure/Certification/Registry:
- Current RN license in the State of Illinois required.
- Maintain current BLS Healthcare Provider certification.
- ACLS certification is preferred.
- Maintain Provider for PEARS or PALS certification (required within 12 months of hire).
Experience:
- Meets credit range for Clinical Ladder levels as follows (12 months experience as a registered nurse is required in order to apply for promotion in the clinical ladder):
- Clinical Nurse I: Registered Nurse who achieves a range of 0-12 credits on the Clinical Ladder Behavior Grid. BSN preferred.
- Clinical Nurse II: Registered Nurse who achieves a range of 13-24 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least two categories of the Grid. BSN preferred.
- Clinical Nurse III: Registered Nurse who achieves at least 25 credits on the Clinical Ladder Behavior Grid with evidence of behaviors from at least three categories on the Grid. BSN required.
Other Knowledge/Skills/Abilities:
- Attends all hospital/nurse manager specified mandatory in-services.
- Maintains competencies as identified in unit specific requirements.
- Completion of self-evaluation. It is the incumbent’s responsibility to submit to the nurse manager at annual evaluation time documentation to validate annual credentialing requirements.
Taylorville, IL
New
HR Program Manager
Colleague Resources
Springfield, IL
Full-Time
Day Shift
We are looking for a passionate and strategic Employee Experience Program Manager to enhance the overall employee jou...
Posted Today
Position Summary
Full-Time
Day Shift
We are looking for a passionate and strategic Employee Experience Program Manager to enhance the overall employee journey within our organization. This role will focus on designing, implementing, and managing programs that promote employee engagement, satisfaction, and well-being. The ideal candidate will have a deep understanding of employee experience principles, excellent project management skills, and a commitment to fostering a positive workplace culture.
HR Program Manager leads and manages various human resources initiatives and programs that drive organizational effectiveness and enhance employee engagement. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Analyze, design, develop, implement, and evaluate assigned HR programs and initiatives, related to any of the formal HR functions and centers of excellence.
- Effectively manages large and small-scale HR projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation.
- Collaborate with cross-functional teams to align HR programs with business objectives. Coordinates and synchronizes efforts across HR (i.e. COEs, HR Business Partners, Communications) to ensure programs and services in assigned area(s) are deployed in a system-wide, integrated, and consistent manner.
- Utilize HR metrics and analytics to assess effectiveness of programs and make adjustments accordingly. Reports and analyzes metrics in order to understand utilization, impact and improvement opportunities. Prepare and present reports to HR leadership on program outcomes and impacts.
- Serve as a key point of contact for program-related inquiries and facilitate communication between HR and other departments.
- Build strong relationships with employees at all levels to gather insights and foster collaboration.
- Identify training needs and develop resources to support assigned HR programs and initiatives. Conduct workshops and training sessions as needed.
- Ensure HR programs comply with legal and organizational policies, promoting a culture of compliance and ethical behavior. Stay updated on HR trends and regulations to inform program development.
- Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.
- Perform other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in human resources, Business Administration or a related field required. Ten years of applicable experience will be considered in lieu of required degree.
Experience:
- Minimum of 5 years’ experience in HR program management or related role
- Strong project management skills with demonstrated record of successfully leading and implementing initiatives.
- Exceptional communication and interpersonal skills, with the ability to build relationships across the organization.
- Exceptional communication and interpersonal skills, with the ability to build relationships across the organization.
Other Knowledge/Skills/Abilities:
- Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
- Impact and Influence: Ability to persuade, convince, influence or impress others in order to get them to go along with or to support one’s opinion or position; able to understand others interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action.
- Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions.
- Innovation: Ability to approach one’s work and the organization in new and breakthrough ways, including applying complex concepts, developing creative new solutions, or adapting previous solutions in promising ways.
- Performance Measurement: Ability to understand and use statistical and financial methods and metrics to set goals and measure clinical as well as organizational performance; commitment to and employment of evidence based techniques.
- Process and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.
- Project Management: Ability to plan, execute and oversee a multi-year project involving significant resources, scope and impact.
- Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.
Springfield, IL