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Required Skills

• Complies with all federal guidelines and clinic policies and procedures including, but not limited to laboratory, drug and alcohol testing, blood borne pathogens, chemical safety, administrative policies and procedures, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.  Practices within scope and current standards of care. 

• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing.  Depending on clinic, may perform EKG’s/rhythm strips, breathing treatments, pulse ox, oxygen administration and place/remove Holter monitors. 

• Adheres to strict quality control policies, procedures and manufactures guidelines. Maintains appropriate documentation related to quality processes. Accountable for achieving quality standards. 

• Assists with the ordering, care and maintenance of department equipment and supplies. Assists in the clinic overall financial performance.

• Completes all required paperwork to accompany specimens for testing via computer entry.

• Participates in the orientation and/or phlebotomy training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Assists clinic in meeting goals related to quality and patient satisfaction by providing outstanding service and compassion while completing phlebotomy/lab tasks.

• Demonstrates support for and participates in accomplishing team goals and objectives.

• Performs other related work as required or requested

*For questions, please email Rapps.Nick@mhsil.com*

Required Skills

1. Perform a variety of MRI procedures on outpatients of all ages, according to established standards, policies, procedures, protocols and guidelines.

1. Perform a variety of MRI procedures on inpatients (General, IMC and ICU) of all ages, according to established standards, policies, procedures, protocols and guidelines.

1. Perform a variety of Neuro specific MRI procedures in support of Comprehensive Stroke Designation.

1. Remain current with departmental protocol changes.

1. Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees.

1. Maintain skills in performing emergency and routine patient care as required.

1. Administer agents / pharmaceuticals under the supervision of the Radiologist.

1. Utilize proper infection control practices per the department procedure manual.

1. Ensure adequate levels of inventory. Monitor the condition of equipment and supplies to ensure the safe and efficient operations of the department; report problems to proper authority.  Review and recommend equipment / supply purchases.

1. Ensure the integrity of, proper recording and transmission of patient information.

1. Ensure the safety of patients, visitors and employees.

1. Participate in flexible work hours that coincide with workload demands, overtime required when necessary. Assume MRI call.

1. Maintain current credentials as required by MMC.

1. Participate in continuing education and maintain knowledge of current and new MRI technology. Complete 12 CE hours per year in Magnetic Resonance Imaging.

1. Acquire and maintain knowledge of current trends and developments in MRI.

1. Assist with the instruction of radiography students.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Maintains behavior consistent with philosophy of Memorial Medical Center.

• Knows hospital policies and job responsibilities.

• Knows line of communication and authority.

• Continually observes cardiac monitors, leaving the area only when relieved by qualified, trained personnel.

• Analyze and document the patient’s heart rhythm every 8 hours for onsite patients and every 12 hours for offsite patients. The analysis will include:  documentation of rate, rhythm and ectopy. 

• Recognition of any changes in rate, rhythm or presence of arrhythmia requiring a telemetry strip to be printed, analyzed, and placed on the patient’s chart. The telemetry tech will also notify the RN assigned to the patient of the change and document the arrhythmia on the telemetry worksheet. 

• Recognition of lethal arrhythmias and STAT notification to the RN assigned to the patient. The event will be documented in the patient’s chart. 

• The patient’s heart rate, rhythm will be recorded every 2 hours on the telemetry worksheet.

• For offsite telemetry patients, the HR, rhythm, and any ectopy will be documented each shift.

• If requested, assists with cardiac monitoring during a stat code.

• Notifies the RN responsible for the patient if the telemetry pattern is unreadable.

• Understands how to operate telemetry units. Notifies Bio-Medical Engineering and the Nurse Manager of any needed repairs.

• Responsible for maintaining cardiac monitors for appropriate: alarm volumes and alarm limits, maintains/updates a log book tracking the location of all telemetry transmitters at all times and assures all telemetry units are retrieved when discontinued.

• Cleans the telemetry box for on-site patients. Cleans both the telemetry unit and charger upon receipt from unit for patients with off-site telemetry. 

• Appropriately files all rhythm strip information each day in the patient’s electronic health record.

• Initiates telemetry charges/transfer into SMS system.

• Monitors telemetry supply needs and provides ordering information to designated supply person for inclusion in weekly supply orders (telemetry monitor paper, electrodes, batteries, pouches, lead wires, labels, flowsheets, etc.).

• Provides information as requested to physicians regarding patients’ heart rhythm status and arrhythmias over the past 24 hours.

• Conforms to dress code specified by nurse manager.

• Communicates effectively and diplomatically.

• Able to function calmly in stressful situations.

• Maintains and respects confidentiality.

• Performs other related work as required or requested.

Required Skills

Key Responsibilities:

· Deliver direct patient care in accordance with hospital policies and clinical standards.

· Ensure compliance with safety protocols, infection control guidelines and regulatory requirements.

· Support patient and family education to promote informed healthcare decisions.

· Assist in onboarding and training new nurses and students.

· Participate in professional development, continuing education and hospital-wide quality initiatives.

Location:

This position is based at Lincoln Memorial Hospital in Lincoln, IL, part of Memorial Health’s network of care.

Required Skills

Key Responsibilities:

• Provide direct nursing care in alignment with hospital policies and clinical standards.
• Monitor patient progress, document care interventions and maintain accurate medical records.
• Support patient education efforts to enhance understanding and self-care management.
• Work closely with interdisciplinary teams to optimize patient outcomes.
• Assist in training, mentoring and onboarding new nurses and students.
• Ensure compliance with hospital safety protocols, infection control measures and regulatory requirements.

Location:

This position is based at Jacksonville Memorial Hospital in Jacksonville, IL, part of Memorial Health’s network of care.

Required Skills

• Performs routine radiographic and fluoroscopic procedures according to department policy and procedures.

• Updates patient examination history files.
• Enters data into computer system.
• Consults with supervisors, Radiologist, or ordering physician as necessary to provide appropriate patient care.
• Understands all procedures and assists physician in a variety of exams.

• Follows appropriate safety precautions.

• Performs visual preventative safety inspections.
• Reports dangerous department or equipment conditions appropriately.

• Works  to develop protocol and perform procedures for line placement and pain management procedures.
• Maintains IDNS license and ARRT registration; remains current on developing trends in diagnostic radiology; participates in continuing education.
• Maintains clean, neat and orderly work area; maintains appropriate supply levels.
• Treats patients in professional and respectful manner.
• Demonstrates age-specific competency.
• Explains procedures.
• Performs other duties as assigned

Required Skills

Biopsychosocial Assessment
• Utilizing specialized knowledge and experience, make assessment of patients’ psychosocial needs, home situation and economic constraints
• Psychiatry assessments must be completed within 3 working days of patient’s admission and include regulatory mandated information.

Community Resources
• Serve as liaison between patients/ families and community agencies
• Coordinate information and referrals for financial and community resources to link patients/families to the appropriate resources.
• Serve as resource to clinical team, patients and families regarding entitlement to programs and support services
• Develop strong working relationships with internal and external healthcare organizations and community resources.
• Work with patients to formulate an individualized plan to obtain medication, particularly, in light of Medicare coverage limitations including the facilitation of enrollment in various drug companies’ patient assistance programs when warranted

Care Delivery
• Work closely and collaboratively with the clinical care team across sites of care
• Assist the team with care delivery by scheduling appointments, arranging interpreters, assisting with the completion of forms, ensuring that patients can access services, and arranging transportation to and from medical appointments as needed
• Participate in clinic office visits, team rounds, or family conferences with when needed based on site of care

Care Transitions
• Coordinate patient care with other disciplines involved in the plan of care and maintain appropriate documentation
• Confer with the patient, family, and clinical team to obtain information to coordinate efficient and quality patient care.
• Build relationships with primary care providers, skilled nursing facilities, and the community to promote continuity of care

Embody the Memorial Health Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
Support
• Provide crisis intervention and supportive counseling for patients and their families as needed
• Serve as patient advocate, assisting with navigation of patient eligible resources and programs
• Provide patients and families with support and information to overcome personal and environmental difficulties which pre-dispose toward illness or interfere with obtaining maximum benefits from medical care
• Assist patients to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities
• Evaluate patients’ ability to independently manage self and locate alternative resources when limitations are identified
Advance Care Planning
• Maintains a working knowledge of relevant medical/legal issues that impact patient care, e.g., advance directives, power of attorney, and guardianships.

Counseling
• When requested, provide group, individual, and family counseling to patients and their families as requested

Discharge Planning
• Initiate discharge planning when patient is admitted.
• Assure that discharge plans are secured when patient is medically ready for discharge
• Assure that all necessary information has been transmitted to next provider of care.

Record documentation for all social work activities in the electronic medical record in a timely and thorough manner.
• Psychiatry colleagues must document in record after each session and supports information needed for Utilization Review criteria and the patient treatment plan.

Adhere to department productivity standards.

Participate in the monitoring of quality and utilization metrics and participates in improvement efforts to refine the delivery of care to maximize clinical, quality, and fiscal outcomes.

Assists, as needed, in the staff training, new employee orientation, student education, community education, in-house activities, and general public relations activities.

Refer to ancillary teams when warranted.

Aware of and comply with department and hospital policy and procedures.

Demonstrates knowledge of care for older adults through accurate assessments, treatment and effective implementation of interventions.

Adhere to the NASW Code of Ethics.

Comply with the Illinois Mental Health Code and Confidentiality Act.

Participate in continuing education and in-service training to support professional growth and expertise.

Perform other related duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principle Duties & Responsibilities:
1. Direct Clinical Services
• Participate in rotating on-call schedule for crisis intervention during daytime hours.

• Provide 25 hours of billable service per week to individuals within the Case Management program.

• Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.

• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.

• Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.

• Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).

• Complete concurrent documentation at time of service with clients.

2. Client Information System
• Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.

• Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.). Collect necessary information for billing and fee collection.

• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.

3. Training Activities/Professional Growth
• Supervisor and employee mutually identify professional goals to enhance job skills.

• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.

• Complete all mandatory education requirements by specified deadlines.

• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

4. Consultation/Networking
• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.

• Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

• Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.

• Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Job Relationships
• Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.

• Adhere to MHS/MBH Behavioral Standards.

7. Other Job Responsibilities
• Participate in after-hours emergency services as indicated.

• Ability to accommodate evening and weekend hours when requested.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Interprets, orders, and generates barcode labels from the Lab LIS system and applies labels to appropriate specimen tubes and collection containers. Must be able to interpret many different physician orders and requests to include over 1800 lab tests and select the appropriate orderable code in the Lab LIS system.

1. Removes biological specimens from biohazard bags including blood, urine, bone marrow, body fluids, and tissue specimens. Understand all different types of collection media, preservatives, and risks of exposure to infectious agents. Handles both infectious A and B substances with appropriate CDC, and IDPH guidelines. Ability to determine if specimen was collected in appropriate collection container and media. Understands steps to resolve collection issues to ensure patient testing is performed or recollected.

1. Receives all calls arriving in the laboratory from providers, clients, nurses, management, and patients. Logs calls in tracking software, answers all questions pertaining to phlebotomy draws, specimen collection, transport of specimens, provides lab results, supply requests, forensic autopsy cases, and administrative questions. Escalates callers to management or technical departments when necessary if unable to resolve all question  

1. Correctly enters outpatient and non-patient demographic, insurance, and diagnosis information into the hospital registration system, answering all questions in each field and updating any information that is not current. Understands insurance policy numbers and carrier codes including client account versus patient insurance billing. Recognizes valid diagnosis codes and follows appropriate resolution on any noncompliant codes.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Monitors the printing of physician reports for inpatients and outpatients. Separates lab reports for delivery to the correct ordering provider or client site to ensure providers receive lab results in a timely manner.

1. Communicates requests for specimen collection to phlebotomists in a timely and appropriate manner. Works closely with phlebotomy staff and managers to organize and facilitate inpatient and outpatient phlebotomy requests.

1. Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time).  Follows all instructions on provider order including, add on testing and testing cancelations. Understands how to handle a verbal order request from a provider and documents correctly.

1. Schedules all fine needle aspirates and biopsies as requested by clinicians, ensures a pathologist is dispatched when clinician is ready to perform procedure.

1. Processes all slide and block requests for internal and external consultations, including preparing appropriate paperwork, requesting material, pathologist review and sign off, shipping, and material returns.

1. Assists with the preparation of slides and blocks for sendout testing.  

1. Contribute to departmental operations by performing other related duties as may be required and/or assigned.

2. Monitors the laboratory computer system operations menu to ensure all operations are running and respond to the appropriate prompts to print daily reports. Notify appropriate computer operations staff concerning exceptions.

1. Maintains and scans patient records according to government regulations and accreditation guidelines.

1. Ensures that professional and personal activities conform to Memorial Medical Center strategic plan and philosophy regarding the Guest Relation Program.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.