Work With Us

Required Skills

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
• Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
• Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
• Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
• Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
• Actively anticipates and monitors patient and family changes, responds appropriately.
• Effectively resolves patient complaints.
• Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
• Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
• Actively utilizes evidence-based practice and customer service data to improve caring practices.
• Effectively plans and communicates patient care plans.
• Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
• Seeks out opportunities to be taught, coached, and mentored.
• Recruits diverse resources when appropriate to optimize patient outcomes.
• Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
• Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
• Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
• Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
• Provides individualized care.
• Evaluates patient’s understanding by observing behavior changes throughout plan of care.
• Sets patient-driven goals for education.
• Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
• Adapts standards of care to serve particular patient populations.
• Seeks out advice to improve patient care.
• Evaluates current practices based on patient responses, analysis of literature, research, and education.
• Incorporates evidence based practice into care delivery.
• Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Required Skills

• Demonstrate understanding of soil types (soluble vs. insoluble) and proper cleaning methods to ensure effective sanitation.

• Maintain cleaning carts and EVS storage areas in a clean, organized, and fully stocked condition per department standards.

• Safely prepare and use cleaning chemicals, including proper dilution rates and compliance with safety guidelines.

• Perform routine floor care, including dust mopping, wet/microfiber mopping, and carpet vacuuming.

• Handle and dispose of all waste streams, including regulated medical waste, in accordance with hospital protocols.

• Clean and disinfect medical equipment, including IV (Sigma Smart) pumps.

• Complete daily cleaning of patient rooms, ensuring a sanitary and safe environment.

• Follow AIDET and customer service protocols to enhance patient experience and satisfaction scores.

• Perform discharge and transfer cleaning for inpatient and outpatient areas.

• Adhere to isolation cleaning procedures, utilizing appropriate PPE and infection control practices.

• Clean offices, conference rooms, laboratories, restrooms, locker rooms, and public areas.

• Perform specialized cleaning in procedural areas, including between-case and terminal cleaning.

• Maintain cleanliness in pharmacy IV rooms following strict sterile protocols.

• Identify and report facility maintenance issues and submit work orders as needed.

• Maintain and properly use all EVS equipment, including vacuums and cleaning carts.

• Perform basic maintenance of hard and soft flooring.

• Follow all safety procedures and report hazards, incidents, or injuries promptly.

• Complete all assigned duties efficiently within designated timeframes.

• Participate in required trainings, meetings, and ongoing compliance education.

• Stay current with departmental policies, procedures, and communications.

• Perform additional duties as assigned.

Required Skills

1. Provides care to patients under the direction of Registered Professional Nurse. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs.
2. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs.
3. Reinforces patients’ teaching relative to presenting conditions.
4. Communications effectively with all members of the patient care team.
5. Promotes cooperation and teamwork between departments.
6. Documents care provided in the medical record accurately, timely and in an appropriate manner according to policies & procedures.
7. Provides transport and safe patient care during transport utilizing appropriate protocols.
8. Applies and maintains restraining devices as directed.
9. Performs venipunctures to collect serum.
10. Monitors suicidal patients in accordance with policies and procedures.
11. Assists in all aspects of patient care as directed while maintaining patient privacy.
12. Checks, cleans and stocks rooms with supplies and linens in preparation for daily work schedule.
13. Responsible for performing equipment checks as directed, reporting all instances of malfunctioning to the nurse in charge of the department at the time the malfunction is determined.
14. Performs clerical functions utilizing appropriate communication skills as directed.
15. Transcribes physician orders and performs order entry accurately, efficiently and in order of priority.
16. Prepares medical record for distribution to medical records and department copies as appropriate.
17. Prepares paperwork associated with patient transfer to other facilities.

Required Skills

Other Knowledge/Skills/Abilities:

• Consistently meets expectations at the staff level I for patient care and clinical skills.
• Universal Precautions Category I.
• Will accept a MHSvcs car for business purposes only as deemed necessary by geography/mileage.
• Achieve and maintain 9-14 points on Rehab Clinical Ladder grid.

1. Serve as a role model in the delivery of O.T. treatment. 

1. Provides high quality patient care in service areas/clinics as assigned. 

1. Facilitates effective team work and participates in the clinical development and supervision of assistants.

1. Pursues self education and maintains skills attending continuing education programs, department in-services, reviewing literature and research in order to stay abreast of clinical developments in the field. 

1. Demonstrates support for and participates as requested in accomplishing MHS, departmental and team goals and objectives. 

1. Complies with Agency policies, procedures and protocols; professional standards; JCAHO; and Medicare Conditions of Participation. 

1. Complies with Agency standards of productivity for the department.

1. Participates in continuous quality improvement (Quality Initiative measures) including efforts to improve patient outcomes. (Oasis) 

1. Adheres to MHS Behavioral Standards.

1. Is accountable for all equipment in his/her position including but not limited to, laptop computer, FAX machine, and Rehab equipment. 

1. Evaluates treatment needs of assigned physician referred patients.

1. Determines and implements plan to accomplish treatment goals within appropriate time frames.

1. Provides appropriate feedback to physician, department, and other team members and maintains required documentation. 

1. Contributes to the maintenance of a satisfactory work environment.

1. Assists in development of occupational therapy programs. 

1. Completes patient care documentation in a timely manner according to department policy.

1. Maintains skills in treatment procedure through utilization of in-service and continuing education opportunities and expertise of other clinical staff personnel. 

1. Performs other related work as required or requested. 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Greets patients and family members warmly and offers assistance upon arrival.

• Completes all steps of pre-registration and registration, including patient interviews, verifying insurance details, collecting photo identification, obtaining necessary signatures for consent, and distributing required patient documentation.

• Coordinates accurate data collection to verify insurance eligibility and determine financial obligations, which may include collecting co-pays.

• Ensures compliance with HIPAA, Joint Commission, CDC, TMH, and all applicable state and federal regulations. Provides required informational materials at all patient access points.

• Responds appropriately to emergency procedures.

• Assists or transports patients in wheelchairs to their service location.

• Communicates effectively with co-workers and management regarding patient issues, follow-ups, or concerns.

• Demonstrates flexibility, organization, and the ability to function effectively in high-pressure situations.

• Prioritizes patient assistance based on medical urgency, ensuring the most critical patients are served first.

• Assists with onboarding and training of new staff.

• Maintains professionalism and respectful conduct with patients, visitors, peers, and leadership at all times.

• Willing to work flexible hours, including night and weekend shifts, and to cover staffing gaps as needed.

• Demonstrates excellent interpersonal and patient service skills, with emotional maturity and sound judgment when interacting with diverse populations.

• Supports and communicates the mission, vision, and goals of the department and Memorial Health.

• Understands and adheres to department policies and procedures.

• Engages in self-directed learning and participates in annual continuing education activities.

• Performs other job-related duties and special projects as assigned by the manager.

Required Skills

Responsibility for delegation, supervision and provision of the nursing care of a designated group of patients through utilization of the nursing process.  Provides age-appropriate care.  Participates in research when appropriate and incorporates research findings into evidence-based clinical practice.  Contributes to quality improvement processes.  Adheres to MHS Mission, Vision, and Values, the MHS Nursing Division Mission, Vision and Philosophy, the ANA Code of Ethics and the Illinois Nursing Act. 

Recruiter:

Sandy Dunn, Senior Talent Acquisition Partner

Dunn.Sandy@mhsil.com 

Required Skills

• Demonstrate understanding of soil types (soluble vs. insoluble) and proper cleaning methods to ensure effective sanitation.

• Maintain cleaning carts and EVS storage areas in a clean, organized, and fully stocked condition per department standards.

• Safely prepare and use cleaning chemicals, including proper dilution rates and compliance with safety guidelines.

• Perform routine floor care, including dust mopping, wet/microfiber mopping, and carpet vacuuming.

• Handle and dispose of all waste streams, including regulated medical waste, in accordance with hospital protocols.

• Clean and disinfect medical equipment, including IV (Sigma Smart) pumps.

• Complete daily cleaning of patient rooms, ensuring a sanitary and safe environment.

• Follow AIDET and customer service protocols to enhance patient experience and satisfaction scores.

• Perform discharge and transfer cleaning for inpatient and outpatient areas.

• Adhere to isolation cleaning procedures, utilizing appropriate PPE and infection control practices.

• Clean offices, conference rooms, laboratories, restrooms, locker rooms, and public areas.

• Perform specialized cleaning in procedural areas, including between-case and terminal cleaning.

• Maintain cleanliness in pharmacy IV rooms following strict sterile protocols.

• Identify and report facility maintenance issues and submit work orders as needed.

• Maintain and properly use all EVS equipment, including vacuums and cleaning carts.

• Perform basic maintenance of hard and soft flooring.

• Follow all safety procedures and report hazards, incidents, or injuries promptly.

• Complete all assigned duties efficiently within designated timeframes.

• Participate in required trainings, meetings, and ongoing compliance education.

• Stay current with departmental policies, procedures, and communications.

• Perform additional duties as assigned.

Required Skills

• Demonstrate understanding of soil types (soluble vs. insoluble) and proper cleaning methods to ensure effective sanitation.

• Maintain cleaning carts and EVS storage areas in a clean, organized, and fully stocked condition per department standards.

• Safely prepare and use cleaning chemicals, including proper dilution rates and compliance with safety guidelines.

• Perform routine floor care, including dust mopping, wet/microfiber mopping, and carpet vacuuming.

• Handle and dispose of all waste streams, including regulated medical waste, in accordance with hospital protocols.

• Clean and disinfect medical equipment, including IV (Sigma Smart) pumps.

• Complete daily cleaning of patient rooms, ensuring a sanitary and safe environment.

• Follow AIDET and customer service protocols to enhance patient experience and satisfaction scores.

• Perform discharge and transfer cleaning for inpatient and outpatient areas.

• Adhere to isolation cleaning procedures, utilizing appropriate PPE and infection control practices.

• Clean offices, conference rooms, laboratories, restrooms, locker rooms, and public areas.

• Perform specialized cleaning in procedural areas, including between-case and terminal cleaning.

• Maintain cleanliness in pharmacy IV rooms following strict sterile protocols.

• Identify and report facility maintenance issues and submit work orders as needed.

• Maintain and properly use all EVS equipment, including vacuums and cleaning carts.

• Perform basic maintenance of hard and soft flooring.

• Follow all safety procedures and report hazards, incidents, or injuries promptly.

• Complete all assigned duties efficiently within designated timeframes.

• Participate in required trainings, meetings, and ongoing compliance education.

• Stay current with departmental policies, procedures, and communications.

• Perform additional duties as assigned.

Required Skills

• Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information.
• Effectively perform general clerical and administrative functions.
• Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature.
• Pre-register and register all types of patients across multiple software systems.
• Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues.
• Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance.
• Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access.
• Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department.
• Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients.
• Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines.
• Ensure accurate documentation of patient information.
• Check and restock supplies as needed.
• Participate in performance improvement activities for the department and organization.
• Adhere to all HIPAA guidelines and maintain patient confidentiality.
• Complete annual educational and training requirements.
• Promote the mission, vision, and goals of the organization and department.
• Perform other related duties as required or requested.

Required Skills

Essential Functions and Job Duties

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
  • Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
  • Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
  • Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
  • Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
  • Actively anticipates and monitors patient and family changes, responds appropriately.
  • Effectively resolves patient complaints.
  • Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
  • Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
  • Actively utilizes evidence-based practice and customer service data to improve caring practices.
  • Effectively plans and communicates patient care plans.
  • Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
  • Seeks out opportunities to be taught, coached, and mentored.
  • Recruits diverse resources when appropriate to optimize patient outcomes.
  • Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
  • Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
  • Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
  • Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
  • Provides individualized care.
  • Evaluates patient’s understanding by observing behavior changes throughout plan of care.
  • Sets patient-driven goals for education.
  • Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
  • Adapts standards of care to serve particular patient populations.
  • Seeks out advice to improve patient care.
  • Evaluates current practices based on patient responses, analysis of literature, research, and education.
  • Incorporates evidence based practice into care delivery.
  • Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Recruiter:

Jessica Brown, Senior Talent Acquisition Partner

brown.jessica@mhsil.com