Trauma Program Manager

Directs level two trauma center operations, in close partnership with Medical Staff and clinical departments & staff to enhance quality patient care and outcome. This position is centrally involved in clinical performance improvement activities related to level two trauma center and assists in the coordination of regional outreach efforts. Responsible for collaborating with DMH departments that care for trauma patients to ensure IDPH trauma standards are met. Responsible for planning and coordinating staff education, patient education as well as patient support activities. Maintains positive relationships with physicians and surgeons. Performs educational needs assessments and develops, implements, and evaluates educational programming to meet the learning needs of the level two trauma center patients and/or employees to enhance the overall patient experience. Responsible for quality improvement initiatives within the multidisciplinary arena. Under the directing physician or designee, provides coordination of their respective departments or work areas