Work With Us
Outpatient RN, Main Surgery Pre/Post
Schedule: 10 hour shift options either 5-330 or 7-530 and 3 call shifts within 6 weeks (7pm-11pm) The registere...
Position Summary
Schedule: 10 hour shift options either 5-330 or 7-530 and 3 call shifts within 6 weeks (7pm-11pm)
The registered nurse is responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process. They will provide age-appropriate care and will participate in research when appropriate and incorporate research findings into evidence-based clinical practice. In addition, they will contribute to quality improvement processes and adhere to SMH Mission, Vision, and Values, the Nursing Division Mission, Vision, and Philosophy, the ANA Code of Ethics and the Illinois Nursing Act.
This position will be providing care for patients pre and post Main OR operation including Phase II Recovery.
A Registered Nurse at Springfield Memorial Hospital means becoming a part of a Magnet hospital that raises the bar for excellence. The SMH environment expects high quality care for patients and RNs who want to advance learning to ensure they can be the best nurse possible. Quality nurses not only understand, but also exhibit, that “care starts with caring.” Nursing is about caring for people. Above all else, working at Memorial means we expect you to exceed customer expectations. You can do this by treating each patient as if they are the only one you are caring for that day, being the calm voice for the family, finding the answers when you don’t have one, and displaying compassion in all interactions.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Experience
Licensure/Certification/Registry:
- Licensed as RN in State of Illinois.
- Current BLS/CPR certification per policy.
Other Knowledge/Skills/Abilities:
- Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing. Must be able to perform difficult manipulative skills such as IV insertion and IM injections.
- Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.
- ACLS within three months of hire.
Radiologic Technologist
As a Radiologic Technologist you will use independent judgment, perform radiographic and fluoroscopic procedures...
Position Summary
As a Radiologic Technologist you will use independent judgment, perform radiographic and fluoroscopic procedures utilizing a variety of radiology equipment in applying prescribed ionizing radiation to patients of all ages for diagnosis treatment. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Schedule
Full Time, Evening/Night Shift
12:00PM-10:30PM or 8:00PM-6:30AM
Taylorville Memorial Hospital
$20,000 Sign-on Bonus!
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Perform a variety of radiographic, fluoroscopic, and urologic procedures on patients of all ages according to established standards, policies, procedures, protocols, and guidelines.
- Maintain technical skills relating to imaging factors.
- Maintain skills in performing emergency and routine patient care as required.
- Utilize proper infection control practices per the department procedure manual.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Monitor the condition of equipment and supplies to ensure safe and efficient operations of the department.
- Ensure proper recording and transmission of patient information.
- Ensure the safety of patient, employees, and visitors.
- Review and recommend equipment/supply purchases.
- Participate in continuing education and maintain knowledge of current and new technology.
- Promotes health and safety in the work environment.
- Actively participates in competency assessment process as outlined.
- Performs other job related duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Licensure/Certification/Registry:
- Registered radiographer (ARRT) in good standing.
- Active license in radiography, from Illinois Department of Nuclear Safety required.
- Must maintain CPR certification.
Other Knowledge/Skills/Abilities:
- Excellent interpersonal and guest relations skills required.
RN - 20K Sign On Bonus
–— $15,000 SIGN ON BONUS — Welcome to Memorial Health. We’re offering a $15,...
Position Summary
–— $15,000 SIGN ON BONUS —
Welcome to Memorial Health. We’re offering a $15,000 sign on bonus to Registered Nurses for qualifying units interested in joining our team! We have opportunities in Springfield, Lincoln, Decatur and Jacksonville. Interested? Apply today!
I can also be reached at Bray.Kathy@mhsil.com.
Memorial Health is an award-winning health system that offers many ways to excel in your career. We have an inclusive work culture, Magnet®-designated affiliates, and competitive rates.
Have a set schedule? We have many job and shift options available to accommodate your needs. And that’s just the start. You’ll also have multiple opportunities to explore new interests, shadow new departments, and learn new skills at our advanced training facility.
These roles are responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process. Provides age-appropriate care. Participates in research when appropriate and incorporates research findings into evidence-based clinical practice. Contributes to quality improvement processes. Adheres to MH Mission, Vision, and Values, the Nursing Division Mission, Vision, and Philosophy, the ANA Code of Ethics and the Illinois Nursing Act. Embodies the Memorial Health Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Professional Nursing Care
- Age appropriate assessment.
- Data analysis to identify nursing problems.
- Defines individualized patient outcomes.
- Develops an interdisciplinary, individualized plan of care in partnership with patients and families.
- Implements specified interventions to attain expected outcomes.
- Evaluates the patient’s progress toward attainment of outcomes, revising the plan when indicated.
- Supervision and Delegation
- Delegates patient care tasks to LPNs and unlicensed assistive personnel based on job description, individual capability and patient needs.
- Communicates patient status and caregiver performance expectations.
- Appropriately supervises performance of LPNs and unlicensed assistive personnel.
- Directs performance improvement for LPNs and unlicensed assistive personnel.
- Builds teamwork when supervising and delegating to others.
- Communication and Collaboration
- Demonstrates effective interpersonal skills.
- Uses therapeutic communication techniques.
- Demonstrates assertiveness.
- Communicates relevant patient information to other members of the health team.
- Documents patient care according to Memorial policies and procedures.
- Ensures appropriate implementation of physician’s orders.
- Accesses electronic data to facilitate patient care.
- Creates and maintains a collaborative work environment.
- Participates in interdisciplinary planning and decision making.
- Precepts new nursing employees and/or nursing students.
Required Experience
Education:
- Diploma of Nursing or Associate Degree in Nursing required; BSN preferred
Licensure/Certification/Registry:
- RN license in the State of Illinois required.
- Current BLS/CPR certification per policy required.
Patient Care Technician, Float Pool
PRN Night shift Under supervision of the registered nurse, performs a variety of tasks and services to assist in th...
Position Summary
- PRN
- Night shift
Under supervision of the registered nurse, performs a variety of tasks and services to assist in the provision of care and comfort for patients; provides care appropriate to the age of the patients served; reports and records observations; contributes to the efficient functioning of the unit; all duties are performed in accordance with established, policies, procedures, standards and guidelines.
Highlights & Benefits
Required Skills
1. Performs and documents nursing care measures to meet the physical needs of patients as directed by the registered nurse. Illustrative tasks and expectations include, but are not limited to, the following:
- Provides hygiene and comfort measures, assuring privacy and preventing undue exposure.
- Provides or assists patient with bathing, oral hygiene, hair care, nail care, shaving, etc.
- Assures that linens are dry, wrinkle free and that patient is comfortable.
- Provides handwashing opportunity before and after meals, toileting, etc.
- Activity:
- Assists with patient’s activities including ambulation, chair, dangling and repositioning; uses proper body mechanics, positioning techniques, and assistive devices.
- Nutrition:
- Serves and collects food trays and nourishments. Records percentage of diet intake.
- Feeds or assists patients as necessary. Records intake. Reports deviations from normal.
- Clears IV and Tube Feeding Pumps at end of each shift and documents appropriately.
- Elimination:
- Provides bed pan/urinal. Performs perineal care.
- Performs bladder catheter care and discontinues bladder catheter as directed.
- Performs ostomy care (ileostomy, colostomy, urostomy) including application of appropriate appliances.
- Records output. Reports deviations from normal.
- Other related needs:
- Assists with post-mortem care.
- Assists with admission, transfer and discharge of patients.
- Promptly responds to patient call light or requests (usually in less than ten minutes).
2. Performs and documents monitoring procedures; observes and reports the patient response. Illustrative tasks and expectations include, but are not limited to, the following:
- Obtains vital signs (B/P and TPR).
- Obtains weight in kg (standing, chair or bed scale) and reports deviation from previous weight.
- Empties drainage collection devices.
- Performs blood glucose monitoring.
- Observes and reports unusual conditions and/or change in patient behavior or appearance.
3. Performs therapeutic measures/procedure, observes and reports changes, deviations from normal. Illustrative tasks and expectations include, but are not limited to, the following:
- Application of heat; i.e., K-pad.
- Application of cold; i.e., ice bags, sponge baths.
- Therapeutic baths, i.e., Sitz, Aveeno.
- Obtains routine non-sterile specimens.
- Assists with patient preparation for surgical, therapeutic and/or diagnostic procedures.
- Oxygen therapy (sets up/maintains/discontinues) as directed.
- Applies nonsterile dressing as directed.
- Discontinues peripheral IV as directed.
- Performs oral pharyngeal suctioning.
- Preps skin and applies telemetry patches.
- Records all interventions; observes and reports the patient response, changes, and/or deviations from normal parameters.
4. Maintains safety and security of patient/family/self/others, observing safety precautions and promoting a sense of security and well being. Illustrative tasks and expectations include but are not limited to the following:
- Conducts purposeful hourly rounding as a team member, inquiring of the four P’s (Pain, Potty, Possessions and Positioning).
- Follows standard precautions. Always washes hands between patients.
- Reports equipment malfunctions.
- Assists in keeping patient rooms/corridors free of clutter. Cleans fluid spills.
- Uses proper body mechanics in moving, transferring and transporting patients.
- Positions side rails appropriate to the patient’s condition.
- Applies and maintains restraining devices as directed.
- Interacts with patients/visitors/others in a courteous and respectful manner.
- Fully explains procedures to patients/families prior to performing.
- Assures patient privacy/rights/confidentiality.
- Recognizes and reports patient concerns; offers constructive solutions.
5. Promotes efficient and effective functioning of the unit/hospital. Illustrative tasks and expectations include but are not limited to, the following:
- Skilled in computer messaging, obtaining results.
- Completes assigned aspects of unit inventory management.
- Complies with established policies, procedures, standards and guidelines.
- Uses designated lines of communication and authority.
- Supports efforts to reduce costs.
- Consistently utilizes time and resources effectively and efficiently.
- Maintains cleanliness of unit, service area and equipment.
- Cooperates with all members of the healthcare team.
- Enthusiastically supports and participates in planned changes.
- Accepts responsibility for accurate and timely completion of tasks as assigned.
- Adheres to MHS Behavioral Standards.
- Handles floor stock medications or medications delivered from Pharmacy directly or through the pneumatic tube system. Relocate these medications, in original containers, to designated secure storage locations or deliver directly to appropriate licensed staff.
6. Performs additional unit specific tasks/care elements for which they have received specific instruction and demonstrated competence.
7. Performs other related work as required or requested.
Required Experience
Education:
- One of the following required:
- Certified Nurse Assistant (CNA);
- Enrollment in nursing school with one (1) semester of clinicals completed; or
- Minimum of two (2) years of relevant work experience performing the essential responsibilities of the nursing assistant role.
Licensure/Certification/Registry:
- CPR certification required, or obtained during nursing team onboarding process.
ServiceNow Analyst
We are seeking a skilled ServiceNow Analyst to join our IT team. In this role, you will be responsible for managing a...
Position Summary
We are seeking a skilled ServiceNow Analyst to join our IT team. In this role, you will be responsible for managing and optimizing the ServiceNow platform, ensuring smooth implementation and operation of workflows, modules, and integrations. Key responsibilities include analyzing business processes, configuring ServiceNow modules, troubleshooting issues, and providing support to end users. You will collaborate with various teams to drive process improvements and automation initiatives.
**This role can be worked hybrid or remote**
Approved remote states are Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio and Wisconsin
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Identifies conflicting views or issues, and strives to identify the best solutions.
- With limited supervision, documents issues, completes requests for service, and functions as a liaison between user departments, IS supervisors and software vendors.
- With limited supervision, collects information from diverse sources and performs various analyses and summarization of the information and data in order to coordinate complex systems or projects.
- Assists in evaluating anticipated and actual results of changes to information/process flow following implementation. Works with user community and peers to determine available options to meet workflow needs and under general supervision work with vendors to define and make any pertinent modifications.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
-
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Demonstrates thorough system/application knowledge; Provides system/application support as needed.
- Assists in monitoring and analysis of the operation of current software and hardware in the resolution of system problems; identifies and recommends areas of possible improvements.
- Assists in design, development, implementations, and maintenance of modules within applications which support multiple departments in the Health System.
- Assists in developing maintenance and support procedures for operations.
- Assists in developing test plans and in the testing of hardware/ software along a pre-defined test plan in order to minimize the number of live errors.
- Performs or coordinates security and access audits on systems supported, automating audits to streamline operations.
- Assists with requests from users for system changes, determines the nature and scope of project, evaluates vendor software packages, and assists in determining cost effectiveness of project.
- Assists with determination of system requirements, resource requirements, and the scheduling of activities for accomplishing the project.
- Under limited supervision coordinates all phases of the implementation of new systems or features and with upgrades to existing systems including delegation of tasks needed to complete the project. May coordinate multiple projects simultaneously.
- Promotes and demonstrates effective teamwork attitude utilizing input and ideas from others and readily offering assistance or feedback to others as needed, demonstrating user oriented focus.
- Assists with tasks and can serve as a facilitator and consultant to assist in analysis of process flow and implementation of change to improve quality of service.
- Support development and achievement of departmental goals and initiatives in a positive constructive manner at all times. Develop and achieve personal goals annually.
- Participate in development opportunities including but not limited to quality and employee classes as determine by manager and employee. (MHS, vendor, or scholastic provider; member of professional society).
- Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree required with an emphasis in computer science or other related field is required. Three to four years of experience in an information systems environment, particularly in specific areas such as business, finance, customer support or clinical operations may be considered in lieu of educational requirements.
Experience:
- One (1) or more years of experience in Information Technology areas including project management, advanced support management, systems analysis, programming or other similar experience required. Relevant system experience in financial systems is required.
- Knowledge and experience with concepts and principles required for implementation and support of application systems in a large health system.
- Under immediate supervision, has demonstrated the ability to coordinate small to medium scale system projects from start to finish including development, measurement and reporting of key performance indicators and a commitment to continuous quality improvement.
Other Knowledge/Skills/Abilities:
- Ability to analyze and estimate system requirements, develop alternatives and implement solutions.
- General understanding of computer systems including various hardware, operating systems, programming languages and data communications.
- Demonstrated analysis, planning, and organizational skills, as well as excellent verbal and written communication and customer service skills are required.
- Demonstrated understanding of business processes and system interdependencies.
- Demonstrated skills in developing and maintaining good interpersonal relationships.
Systems Analyst II
Working as a System Analyst II at MHS you will formulate and define scope and objectives based on user defined needs....
Position Summary
Working as a System Analyst II at MHS you will formulate and define scope and objectives based on user defined needs. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Fully utilizes project management tools including estimating work efforts in advance of projects, prioritization of project efforts, planning, developing, implementing and post implementation reviews. Also has duties instructing, directing, and checking the work of other application and systems analysis personnel. Responsible for quality assurance review. Acts as project leader for small to medium scale projects to support business processes of departments impacted. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Identifies conflicting views or issues, and strives to identify the best solutions.
- With limited supervision, documents issues, completes requests for service, and functions as a liaison between user departments, IS supervisors and software vendors.
- With limited supervision, collects information from diverse sources and performs various analyses and summarization of the information and data in order to coordinate complex systems or projects.
- Assists in evaluating anticipated and actual results of changes to information/process flow following implementation. Works with user community and peers to determine available options to meet workflow needs and under general supervision work with vendors to define and make any pertinent modifications.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
-
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Demonstrates thorough system/application knowledge; Provides system/application support as needed.
- Assists in monitoring and analysis of the operation of current software and hardware in the resolution of system problems; identifies and recommends areas of possible improvements.
- Assists in design, development, implementations, and maintenance of modules within applications which support multiple departments in the Health System.
- Assists in developing maintenance and support procedures for operations.
- Assists in developing test plans and in the testing of hardware/ software along a pre-defined test plan in order to minimize the number of live errors.
- Performs or coordinates security and access audits on systems supported, automating audits to streamline operations.
- Assists with requests from users for system changes, determines the nature and scope of project, evaluates vendor software packages, and assists in determining cost effectiveness of project.
- Assists with determination of system requirements, resource requirements, and the scheduling of activities for accomplishing the project.
- Under limited supervision coordinates all phases of the implementation of new systems or features and with upgrades to existing systems including delegation of tasks needed to complete the project. May coordinate multiple projects simultaneously.
- Promotes and demonstrates effective teamwork attitude utilizing input and ideas from others and readily offering assistance or feedback to others as needed, demonstrating user oriented focus.
- Assists with tasks and can serve as a facilitator and consultant to assist in analysis of process flow and implementation of change to improve quality of service.
- Support development and achievement of departmental goals and initiatives in a positive constructive manner at all times. Develop and achieve personal goals annually.
- Participate in development opportunities including but not limited to quality and employee classes as determine by manager and employee. (MHS, vendor, or scholastic provider; member of professional society).
- Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree required with an emphasis in management, computer science, or health systems management and business administration.
- Three to four years of experience in an information systems environment, particularly in specific areas such as business, finance, customer support or clinical operations with emphasis on management of resources and technology may be considered in lieu of educational requirements.
Experience:
- Three (3) or more years of experience in Information Technology areas including project management, advanced support management, systems analysis, programming or other similar experience required. Relevant system experience in financial systems is required.
- Knowledge and experience with concepts and principles required for implementation and support of application systems in a large health system.
- Demonstrated ability to coordinate small and medium scale system projects from start to finish including development, measurement and reporting of key performance indicators and a commitment to continuous quality improvement. Also must have demonstrated ability to contribute to large scale projects with some supervision.
Other Knowledge/Skills/Abilities:
- Ability to analyze and estimate system requirements, develop alternatives and implement solutions.
- Thorough understanding of computer systems including various hardware, operating systems, programming languages and data communications.
- Demonstrated analysis, planning, and organizational skills, as well as excellent verbal and written communication and customer service skills are required.
- Demonstrated understanding of business processes and system interdependencies.
- Demonstrated skills in developing and maintaining good interpersonal relationships.
- Demonstrated proactive initiatives toward continuous process improvements.
Project Business Analyst
As a Project Business Analyst, you may contribute to a variety of initiatives, including establishing and maint...
Position Summary
As a Project Business Analyst, you may contribute to a variety of initiatives, including establishing and maintaining IS standards, policies, and governance; managing system performance through SLA oversight, audits, and metrics; and supporting business case development to align projects with organizational goals. Responsibilities may also involve enterprise project governance, requirements gathering, process improvements, and stakeholder communication to ensure project alignment and successful outcomes.
***This role is a hybrid opportunity with time expected onsite in Springfield Illinois***
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MHS values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.
- Coordinates projects for the PMO and IMO; ensures initiatives are strategically focused on standardization or centralization of MHS functions or functional areas. Ensures project KPI’s are consistently met and project business case and requirements are documented to a consistent level of quality.
- Identifies opportunities for improvement to existing project management methods. As necessary, collaborates with Quality, Decision Sciences, Innovation, and/or Transformation Division colleagues to enhance project outcomes.
- Continuously identify, monitor, and advise System Director, Integration and Project Management on PMO project risks. Collaborate with System Director, Integration and Project Management to prepare risk mitigation plans and other documentation as required.
- Effectively manages large and small-scale projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Evaluates implementations and makes adjustments accordingly.
- Supports a culture within MHS that enables structured approaches to project-related decision-making and prioritization of strategic initiatives.
- Applies a governance framework for decision making to monitor and control the lifecycle of projects in the areas of meetings, reporting, risk and issue management, assurance, and project management control processes.
- Supports the PMO by performing ongoing quality assurance to ensure accuracy and consistency of output in the system.
- Supports business stakeholders by coordinating the extraction and interpretation of data from various sources to understand the current situation and how it will change with project implementation to help ensure successful projects.
- Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions.
- Develops productive relationships in order to build trust and foster collaboration and communication with the System Leadership team, MHS leaders and colleagues to aid MHS goal and objective accomplishment.
- Evaluates effectiveness of offerings and services and makes adjustments accordingly. Reports and analyzes metrics in order to understand utilization, impact and improvement opportunities.
- Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.
- Perform other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in Business, Education, Computer Science, Project Management, Organization Development or related field In lieu of degree, three years’ related experience will be considered.
Licensure/Certification/Registry:
- Certified Project Business Analysis PBA or Certified Associate Project Management (CAPM) required or completion within one year of hire.
- Lean Six Sigma Green Belt certification preferred.
Experience:
- Minimum of 2 years relevant experience occurring in business domain or industry required
- Proficiency in Microsoft Office products including Word, Excel, PowerPoint Visio, Outlook and Microsoft Project preferred
- Experience in analyst or documentation role preferred
- Experience with software design, analysis or process improvement preferred
Other Knowledge/Skills/Abilities:
- Achievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals, or redefining the nature of the standards themselves (innovation).
- Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different feature or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships.
- Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
- Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.
- Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions.
- Process and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.
- Project Management: Ability to plan, execute and oversee Tier One projects involving significant resources, scope and impact. Ability to assist with documentation and/or testing for Tier Two and Tier Three projects. Ability to coordinate processes related to project management activities including creating project documentation and schedule, directing and managing project work, monitoring and controlling project activities and value and conducting thorough closure and handoff operations.
Project Manager
As a Project Manager at Memorial Health you will manage and direct multiple projects and programs of various size mos...
Position Summary
As a Project Manager at Memorial Health you will manage and direct multiple projects and programs of various size mostly focused on Information Technology. Responsible for all aspects of the project from start to finish, have full ownership and responsibility over project quality and provides input to project management processes and lifecycles. Identifies appropriate resource needs, develops the project schedule and may work directly with a Senior Project Manager, Functional Manager or Program Manager regarding the status of assigned projects. Coordinates the work of other IT professionals and administrative staff to achieve IT goals and processes, such as network upgrades, software and app development, data management and hardware installations. Requires basic Project Management knowledge areas and have demonstrated ability to apply this knowledge in projects, understand the function of each team member, and effectively coordinate activities as well as have excellent understanding of the health system/health care processes and support systems. Supports the overall mission and strategic direction of Memorial Health System. Ensure the vision, values, and strategic plan are cascaded throughout the organization to achieve desired business outcomes. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values.
**This role will be worked in a hybrid capacity with on-site requirements in Springfield Illinois**
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:
- SAFETY: Prevent Harm – I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm.
- QUALITY: Improve Outcomes – I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes.
- INTEGRITY: Show respect and Compassion – I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health.
- STEWARDSHIP: Reduce Waste – I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities.
- Regarding specific projects, manages the communication, planning, monitoring/controlling, team building and design aspects to ensure successful completion of project objectives. Evaluates project activities for effectiveness and goal achievement.
- Ensures initiatives under PMO are strategically focused on standardization or centralization of MHS functions or functional areas.
- Manages changes to the project scope, schedule, cost and resource needs to keep the project plan on track, updated and reflective of approved changes utilizing the approved change management plan.
- Identifies opportunities for improvement to existing project management methods. As necessary, collaborates with Quality, Decision Sciences, Innovation, and/or Transformation Division colleagues to enhance project outcomes.
- Continuously identifies, monitors, and advises System Director, Integration and Project Management on PMO project risks and collaborate to prepare risk mitigation plans.
- Supports a culture and infrastructure within MHS that enables structured approaches to project-related decision-making and prioritization of strategic initiatives when assigning resources.
- Applies a governance framework for decision making to monitor and control the lifecycle of projects in the areas of meetings, reporting, risk and issue management, assurance, and project management control processes.
- Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions.
- Develops and maintains productive relationships with System Leadership Team, leaders, and colleagues to aid in MHS goal and objective accomplishment.
- Maintains professional affiliations as appropriate. Enhances professional growth and development through participation in education programs, current literature, in-service meetings/seminars and workshops.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor of Science degree in Business, Computer Science, Project Management, Organizational Development, or related field required. In lieu of degree, four years’ related experience will be considered.
Licensure/Certification/Registry:
- Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) preferred (or completion of either within one year of hire).
- Lean Six Sigma Green Belt certification within one year of hire.
Experience:
- At least three or four years of experience in structured, formal project management required.
- Ability to lead small to medium projects.
- Proven experience using project management tools.
- Demonstrated technical project management experience.
Other Knowledge/Skills/Abilities:
- Analytical Thinking: Ability to understand a situation, issues or problem by breaking it into smaller pieces, or tracking its implications in a step by step way.
- Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
- Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.
- Project Management: Ability to plan, execute and oversee a multi-year project involving significant resources, scope and impact to meet unique goals and objectives.
- Demonstrated successful management of a project team. This includes participating in project scoping, cost planning/budgeting of the project, identification of requirements and stakeholders. In addition, experience with risk / issue identification and mitigation planning is preferred.
- Demonstrated ability to coordinate all processes related to project management activities including creating project documentation and schedule, directing and managing project work, monitoring and controlling project activities and value, and conducting thorough closure and handoff to operations.
- Must have strong analysis, planning, and organizational skills as well as excellent verbal and written communication skills.
- Demonstrated ability to lead Tier Three through Tier Five projects, ranging from one month to one year in duration.
- Proficient with Microsoft Office products including Word, Excel, and PowerPoint required. Experience with Smartsheet, Microsoft Project, Project Web Application, and Visio preferred.
- Data modeling and/or workflow process mapping experience preferred.
Software Developer
Working as a Software Developer at Memorial helath you will assist in developing, modifying, and administering an arr...
Position Summary
Working as a Software Developer at Memorial helath you will assist in developing, modifying, and administering an array of development platforms. Assists in design, maintenance, and support of current development applications. Develops documentation to effectively communicate and analyze the information flow related to the delivery of quality solution. Serves as a developer, trainer and analyst during design, development, evaluation, selection, implementation and ongoing support for all systems within the Solution Development department. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
*This role can work 100% remote in the following states Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio and Wisconsin*
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Assists in developing, modifying, and administering an array of custom solutions including, but not limited to the SharePoint environment of sites and applications.
- Assists in design, maintenance, and support of complex applications for use at the relevant hospital organizations.
- Develops documentation to effectively communicate and analyze the information flow related to the delivery of quality applications.
- Serve as the first-line support for maintenance of assigned systems.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
-
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Assists manager, change management team, and support teams to progress environments and code across environments. Assists in the coordination of test plans and identifies issues of the application prior to implementation in a production environment.
- Work with various teams to identify project risks and provide resolution to understand and implement solution integration points.
- Assist in resolution of help desk issues of low to medium complexity.
- Assists with coordination of system installations, updates or problem resolution which impacts system performance between the hardware and application vendor.
- Actively participate in change management processes at application and departmental levels.
- Assists with upgrades, installations, etc. including project planning and scheduling of project activities in coordination with system users, vendors, coordinating projects, and Information Technology personnel.
- Evaluates existing applications to reprogram, update and add new features.
- Designs creative prototypes according to specifications.
- Collaborates with a team of IT professionals to set specifications for new applications.
- Participates in professional development opportunities.
- Work with MHS at all levels and departments and be able to manage situations appropriately.
- Monitors all assigned systems and documents performance, reacts to degradation of service through coordination with affected departments and recommends alternatives to existing system configuration.
- Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations as necessary.
- Through personal motivation, achieve results personally and through others particularly related to providing exceptional customer service.
- Coordinates, accomplishes or supervises the activities of a project team in the performance of the tasks associated with system development including the system design, administration, testing, installation and ongoing system support.
- Assist in developing and implementing departmental policies and procedures designed to meet customer requirements consistently and appropriately.
- Manage time appropriately in order to meet assigned goals.
- Support development and achievement of departmental goals and initiatives in positive constructive manner at all times. Develop and achieve personal goals annually.
- Work constructively with user communities to proactively identify areas for service enhancements throughout IT.
- Develop positive relationships with others to continuously support the mission, vision and strategic goals of MHS. Develop creative solutions to ensure uninterrupted service and support of development activities whenever possible.
- Proactively monitor industry development to ensure MHS is positioned to be a leading organization in areas under direct control and throughout IT. Identify creative solutions to problems and opportunities to enhance our value to the organization.
- Embrace change to improve results. Expect and require exceptional performance of self and others. Solicit user feedback routinely to ensure we are meeting expectations and to proactively identify areas for continued improvement.
- Serves as coordinator for disaster recovery on responsible systems.
- Follow all security policies and ensure that any improvements in system security are identified and addressed in a timely and appropriate manner.
- Maintain an excellent rapport with patients, visitors, physicians and fellow employees.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in computer science or other related field is required. Relative work experience may be considered in lieu of Bachelor’s degree. Three to four years technical experience in custom development, particularly in specific areas such as SharePoint, Web Applications, and/or Mobile development platforms.
Experience:
- Three or more years experience in application development or other similar experience required.
Other Knowledge/Skills/Abilities:
- Proficiency with computer systems. Basic understanding of databases, knowledge of interfaces, networks, and hardware required. Programming skills required.
- Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in very stressful situations required. Ability to effectively manage competing priorities essential.
- Demonstrated ability to communicate effectively with all levels of staff both inside and outside of IT.
- Understand client requirements and how they translate in application features.
- Demonstrated dedication to a positive attitude, strong customer service support.
- Demonstrated ability to convey technical knowledge in both written and verbal format. Formal presentation skills required.
- Demonstrated ability to work effectively in a team environment is required.
- Demonstrated ability to execute projects from start to finish including the development, measurement and reporting of key performance indicators and commitment to continuous quality improvement.
- Ability to work in fast paced stressful situations and remain composed.
- Availability for evening and weekend “on call” as required for 24 hour, 7 day a week support of systems.
Telecom Engineer II
Working as a Telecom Engineer here at Memorial Health you will be working with strong Avaya telecommunications s...
Position Summary
Working as a Telecom Engineer here at Memorial Health you will be working with strong Avaya telecommunications system and network experience, as well as some Windows operating system skills. Monitor and respond to hardware and software problems utilizing hardware and software testing tools and techniques. Performs standard Avaya Communication Manager Administration and installation of, including but not limited to Avaya Modular messaging, VAL manager, Avaya Site manager, VOIP, media gateways, design installation and management of telecommunications systems and telecommunication circuits. Experienced in telecommunication and network system security and system performance enhancements in a large scale Avaya enterprise. Responsible for backups and restores, test and develop of disaster recovery procedures and documentation. Works with Telecommunications Analyst, Telecommunication Technicians and Enterprise Network support teams to provide support for production and non-production systems. Interfaces with application development and vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Installs server hardware, software and provides data communications support. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.
**This is a role onsite in Springfield, Illinois**
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Monitor and respond to hardware and software problems utilizing hardware and software testing tools and techniques.
- Performs standard Avaya Communication Manager Administration and installation of, including but not limited to Avaya Modular messaging, VAL manager, Avaya Site manager, VOIP, media gateways, design installation and management of telecommunications systems and telecommunication circuits.
- Responsible for backups and restores, test and develop of disaster recovery procedures and documentation.
- Works with Telecommunications Analyst, Telecommunication Technicians and Enterprise Network support teams to provide support for production and non-production systems.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
-
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Interfaces with application development and vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
- Installs server hardware, software and provides data communications support.
- Ensures that integrity, availability and accessibility of the network infrastructure are maximized.
- Ensures that the enterprise network infrastructure is cost-effective and that the network services provided are strategically aligned to long-term MHS goals.
- Responsible for integration of all networking equipment and applications to ensure smooth and seamless flow of information and data across the entire enterprise network.
- Support on-going analysis of performance, availability, and maintainability of the enterprise network to ensure superior results. Trouble-shoot, identify and implement corrective measures as appropriate to ensure issues are resolved before system operation is threatened or critical problems arise.
- Assist in developing and maintaining policies, procedures, and models based on industry best practice. Update as required on a timely basis.
- Participate in Technical reviews of new technologies and upgrades to assist in planning and timing of implementation to ensure improvements are achieved and planned benefits are realized as anticipated with minimal impact and interruption to user community.
- Work proactively with system users to identify opportunities for increased functionality to improve staff efficiency and effectiveness. Implement improvements as necessary.
- Operate within Memorial’s Code of Conduct and Ethics at all times and constantly display Memorial’s Behavioral Standards.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree in computer related field required. Three to four years of experience in Avaya Telecommunication may be considered in lieu of degree.
Experience:
- Three to five years experience in Avaya Telecommunication required. Experience must include standard network protocols TCP/IP, DHCP, telnet, FTP, TFTP, SSH, PPP, and SNMP, Avaya Call Center software and reporting tools, and experience in test and development of disaster recovery procedures and documentation.
Other Knowledge/Skills/Abilities:
- Previous applied knowledge specific to Avaya hardware and software systems such as Avaya s8800,s8500,s8300 servers and software VOIP media gateways, Avaya Modular Messaging, CXM Call Recording, ECAS Call Accounting, Spectralink wireless VOIP phones, Vocera VOIP wireless Phones and servers , LAN/WAN networks, , Microsoft Windows Server / Desktop OS and network protocols is required.
- Previous applied knowledge of Cisco Enterprise Data networking hardware and software.
- Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in all circumstances, including very stressful situations. Must also be able to effectively manage competing priorities.
- Demonstrated ability to communicate effectively with all levels of staff both in and outside of IT essential as well as experience in dealing with and managing proper escalation of critical service calls with vendor support to ensure timely and appropriate resolution to system issues.
- Demonstrated dedication to a positive attitude and strong customer service support.
- Demonstrated technical and business written and verbal skills required. Proficiency in creating appropriate system documentation is essential.
- Must possess strong skills in personal diplomacy and customer service and consistently demonstrate a high level of motivation, commitment to teamwork, professionalism and trustworthiness.