Work With Us
RN - New Graduate
****Sign-on Bonuses up to $15,000.00**** The New Graduate Registered Nurse is a full-time registered nurse position w...
Position Summary
****Sign-on Bonuses up to $15,000.00****
The New Graduate Registered Nurse is a full-time registered nurse position with a one-year nationally recognized Nurse Residency Program that assists you in transitioning from a new graduate to a professional nurse. As a New Graduate Registered Nurse, you will receive a carefully planned combination of on-the-job and classroom education.
This program allows you to build relationships with other new RNs and to work collaboratively on a project that is important to advancing the care of our patients. The New Graduate Registered Nurse will receive support from their Nurse Manager, Preceptor, Mentor, other unit staff as well as a Nursing Outcome Improvement Facilitator.
Our curriculum focuses on 3 core components; Clinical Leadership, Patient Safety and Outcomes and the Professional Role as a Registered Nurse. There are monthly residency sessions that will provide you with a strong foundation for the lifelong learning ahead. The last six months of the program is committed to an evidence based practice project. As a group you will work with your unit and unit manager on a clinical issue that you see as problematic or an area of improvement.
In addition to the residency, the New Graduate Registered Nurse will be responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process. They will provide age-appropriate care and will participate in research when appropriate and incorporate research findings into evidence-based clinical practice.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Experience
Licensure/Certification/Registry:
- Licensed as RN in State of Illinois.
- Current BLS/CPR certification per policy.
Other Knowledge/Skills/Abilities:
- Must be able to position and/or transfer an average adult patient and possess gross coordination sufficient to perform other patient care duties as required. Must be able to withstand prolonged periods of standing. Must be able to perform difficult manipulative skills such as IV insertion and IM injections.
- Environmental working conditions include exposure to blood, bodily fluids and tissue, contagious diseases and/or radioactive or other potentially hazardous materials.
Occupational Therapist
Direct, supervise, evaluate and provides occupational therapy services to the patient
Position Summary
Direct, supervise, evaluate and provides occupational therapy services to the patient
Highlights & Benefits
Required Skills
- Interprets plans, establishes, and exercises proper treatment programs in accordance with the physician’s referral, periodically, reviewing the patient’s program and response and making recommendations to the physician relative to the need of continuing or discontinuing the physical therapy treatment
- Assists the physician in evaluating disability, injury, or disease process of individual patients and in evaluating the patient’s level of function
- Contacts the physician directly for patient reports and care as needed
- Observes, records, and reports to the physician the patient’s reaction to the therapy program or any changes in the patient’s condition
- Submits to the physician appropriate written reports to the patient’s progress at the designated intervals using appropriate and designated forms
- Assists in determining the needs of the patient and in developing the total plan of care
- Treats patients and their families with respect and dignity
- Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families/care givers
- The clinician will need to demonstrate the knowledge and skills necessary to provide care appropriate to ages specific to the patient population for the clinician. This could include the following groups: infants (0-12months), children (1 year – 12 years), adolescents (13 years -18 years), adult (18 years-65 years), older adults (65 years +).
- Instructs, teaches and supervises patients regarding occupational therapy procedures as related to the patient’s therapy programs
- Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family and care givers are included in teaching as appropriate
- May supervise occupational therapist assistants, rehabilitation aides, volunteers, or students in regards to patient care techniques and needs
- Enhance professional development through participation in continuing education programs and in-service meetings
- Attend and participates in meetings as required
- Adheres to all applicable federal, state, local, and company maintained standards of care and ethics and policies concerned with the practice of occupational therapy and among other things, personnel qualifications
- Meets productivity and utilization expectations as established by the facility
- Completes timely clinical documentation to include functional goal-setting, progress and therapeutic approach as well as administrative/billing documentation timely and accurately
- Assists in maintaining department policies, procedures, objectives, quality assurance, safety, environmental, and infection control programs
- Assist in care and maintenance of department equipment and supplies
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
11/18
Required Experience
Licensure/Certification/Registry:
- Illinois licensed/licensed eligible as an Occupational Therapist
- Certified in CPR or complete certification within 30 days of employment
Experience:
Previous clinical experience, preferred
Other Knowledge/Skills/Abilities:
- Ability to work professionally, effectively, and efficiently in a team environment with customers, management, co-workers and physicians.
- Strong organizational skills a must.
- Strong verbal communication skills
- Willing to be educated further to complete CEU requirements.
- Must be able to multi-task effectively.
- General office, health care setting – exposure to infectious disease.
- Requires moderately heavy physical exertion on a regular and reoccurring basis such as assisting patients in transfer activities (wheelchair to bed, to tub, to commodes) and providing substantial support to individuals in ambulation therapy.
- Frequently required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
- Occasionally required to sit.
- Occasionally lift and/or move over 100 pounds.
- Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
Occupational Therapist- Pediatrics (OT-PEDS)
Direct, supervise, evaluate and provides occupational therapy services to the patient.
Position Summary
Direct, supervise, evaluate and provides occupational therapy services to the patient.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Interprets plans, establishes, and exercises proper treatment programs in accordance with the physician’s referral, periodically, reviewing the patient’s program and response and making recommendations to the physician relative to the need of continuing or discontinuing the physical therapy treatment
- Assists the physician in evaluating disability, injury, or disease process of individual patients and in evaluating the patient’s level of function
- Contacts the physician directly for patient reports and care as needed
- Observes, records, and reports to the physician the patient’s reaction to the therapy program or any changes in the patient’s condition
- Submits to the physician appropriate written reports to the patient’s progress at the designated intervals using appropriate and designated forms
- Assists in determining the needs of the patient and in developing the total plan of care
- Treats patients and their families with respect and dignity
- Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families/care givers
- The clinician will need to demonstrate the knowledge and skills necessary to provide care appropriate to ages specific to the patient population for the clinician. This could include the following groups: infants (0-12months), children (1 year – 12 years), adolescents (13 years -18 years), adult (18 years-65 years), older adults (65 years +).
- Instructs, teaches and supervises patients regarding occupational therapy procedures as related to the patient’s therapy programs
- Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family and care givers are included in teaching as appropriate
- May supervise occupational therapist assistants, rehabilitation aides, volunteers, or students in regards to patient care techniques and needs
- Enhance professional development through participation in continuing education programs and in-service meetings
- Attend and participates in meetings as required
- Adheres to all applicable federal, state, local, and company maintained standards of care and ethics and policies concerned with the practice of occupational therapy and among other things, personnel qualifications
- Meets productivity and utilization expectations as established by the facility
- Completes timely clinical documentation to include functional goal-setting, progress and therapeutic approach as well as administrative/billing documentation timely and accurately
- Assists in maintaining department policies, procedures, objectives, quality assurance, safety, environmental, and infection control programs
- Assist in care and maintenance of department equipment and supplies
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Licensure/Certification/Registry:
- Illinois licensed/licensed eligible as an Occupational Therapist
- Certified in CPR or complete certification within 30 days of employment
Experience:
Previous clinical experience, preferred
Other Knowledge/Skills/Abilities:
- Ability to work professionally, effectively, and efficiently in a team environment with customers, management, co-workers and physicians
- Strong organizational skills a must
- Strong verbal communication skills
- Willing to be educated further to complete CEU requirements
- Must be able to multi-task effectively
- General office, health care setting – exposure to infectious disease.
- Requires moderately heavy physical exertion on a regular and reoccurring basis such as assisting patients in transfer activities (wheelchair to bed, to tub, to commodes) and providing substantial support to individuals in ambulation therapy.
- Frequently required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
- Occasionally required to sit.
- Occasionally lift and/or move over 100 pounds.
- Specific vision abilities include close, peripheral, depth perception, and ability to adjust focus.
Construction Field Manager
The Construction Field Manager is responsible for the management of construction projects throughout Memorial Health/...
Position Summary
The Construction Field Manager is responsible for the management of construction projects throughout Memorial Health/Springfield Memorial Hospital. These projects will vary in a large range of capital investments. The Construction Manager will manage the projects from the early design phase to closure. The Construction Field Manager will be required to function in a fast pace, team oriented, deadline driven environment while paying close attention to project details, finances, schedules, scope, material delivery and client satisfaction. Accountable to schedule, oversee and run all construction meetings including design, progress, and utilities outage meetings. Oversee and manage design teams, contractors, subcontractors, and all parties involved in the construction work. Accountable for providing accurate and timely financial, time line, reporting information to all levels of administration. Also, there is a possibility of providing support and travel to our affiliate hospitals – Decatur Memorial Hospital, Jacksonville Memorial Hospital, Lincoln Memorial Hospital, and Taylorville Memorial Hospital.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Experience
Education:
Bachelor’s degree in Construction Science or related field or 5-7 years equivalent healthcare construction or commercial construction management experience required.
Licensure/Certification/Registry:
- ASHE Healthcare Construction Certificate must be obtained prior to or within the first six months of hire. (Note: Information regarding the ASHE Healthcare Construction Certificate may be obtained at: http://www.hospitalconnect.com/).
Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy (five year MVR will be required).
Experience:
Three (3) – five (5) years of project management, supervisory or demonstrated leadership experience required.
Other Knowledge/Skills/Abilities:
- Strong construction knowledge, management, interpersonal relations, and communication skills required.
- Requires understanding of inspection standards, regulations, and interaction with state agencies and local government.
- Detailed knowledge of construction including general, mechanical and electrical, reading and interpreting of blueprints, materials acquisition, staffing level scheduling, cost estimating, contract administration, record keeping, etc., is necessary.
- The ability to coordinate several major activities at once, while analyzing and resolving specific problems, is essential.
- A working knowledge of PC computer and associated equipment is helpful, along with skills in AutoCAD, Microsoft Office, and Microsoft Project software.
- Organizational skills are crucial in working with and providing direction to contract superintendents and other contractor personnel, and interacting with medical staff, administrators, and other hospital/clinic personnel, architects, and outside vendors.
Knowledge of NFPA 101, 72, 99, 110 and 1 life safety codes, AIA, ADA, and other specialty healthcare construction codes.
Therapist - Taylorville
Join Taylorville Memorial Health as a Therapist and make a meaningful impact in the field of behavioral health. This ...
Position Summary
Join Taylorville Memorial Health as a Therapist and make a meaningful impact in the field of behavioral health. This role provides therapeutic outpatient services for adults patients, 65 and older, the supervision of licensed behavioral health providers, supporting client growth and recovery. Key highlights of this role include:
-
Clinical Impact: Perform assessments, provisional diagnoses, and psychotherapeutic interventions that improve clients’ mental health and quality of life.
-
Professional Growth: Supervision by licensed professionals fosters skill development and career advancement within behavioral health.
-
Collaborative Environment: Work with a multidisciplinary team and community partners, expanding your professional network and enhancing client support.
Candidates are required to hold an LCPC or LCSW license and a Master’s in Social Work, Psychology, or Counseling, with preferred experience in behavioral health. This role also includes ongoing training, development opportunities, and participation in agency projects.
Make a difference in mental health care with Taylorville Memorial Health and grow your expertise in a supportive, client-focused environment.
What We Offer:
- Up to a $10,000 Sign-On Bonus to welcome you to our team!
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Direct Clinical Services
- Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
- Provide 12 hours at minimum group therapy per week and patient load. Also provide family and individual therapy sessions as needed.
- Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
- Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
- Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
- Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
- May organize, plan and participate in therapy groups for clients and/or their families, as assigned.
- Client Information System
- Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
- Complete required administrative forms. Collect necessary information for billing and fee collection.
- Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
- Training Activities/Professional Growth
- Supervisor and employee mutually identify professional goals that will enhance job related skills.
- Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
- Complete mandatory education requirements by specified deadlines.
- Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.
- Consultation/Networking
- Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
- Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Job Relationships
- Demonstrate through initiative and apparent effort involvement in clinical supervision.
- Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
- Adhere to MHS/MBH Behavioral Standards
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
Minimum Master’s in Social Work, Psychology, or Counseling required, preferably in social services field.
Experience:
Behavioral health experience preferred.
1368, Insurance & Claims Analyst
Manages, designs, modifies, operates, and maintains tracking systems including liability loss runs, claim reports, se...
Position Summary
Manages, designs, modifies, operates, and maintains tracking systems including liability loss runs, claim reports,
self-insured trust reserves, and other required financial reports. Manages and adjusts premises, general, property,
and other liability claims directly with claimants .
Embodies the Memorial Health System Performance Excellence
Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Review and evaluate in the insurance program to assure we have all appropriate risks covered for financial stability.
2. Work directly with the insurance brokers and carriers to provide detailed information about Memorial Health risk to allow them to provide comprehensive policies, contracts, and programs.
3. Directly adjust liability claims for all MHS affiliates
4. Recommend appropriate levels of compensation to claimants.
5. Embody the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
· SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
· COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
· QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
· EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
6. Establish appropriate financial reserves to pay claimants for medical care, legal fees, and related costs.
7. Work directly with Memorial Health inside and outside legal counsel and insurance carriers in resolving liability claims.
8. Act as the Memorial Health liaison to all affiliates in reference to insurance questions, coverages, policy contracts, and limits.
9. Work directly with all affiliates to correct hazards found during general liability claims to assure the claim is not paid and that it is corrected.
10. Performs other duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
· Bachelor’s degree in business, finance, or risk management field required.
· Master’s Degree in Business Administration preferred.
Licensure/Certification/Registry:
Experience:
· Minimum 10 years of experience supporting insurance and claims adjusting programs required, healthcare
experience preferred.
Other Knowledge/Skills/Abilities:
· Documented evidence of ability to successfully adjust liability claims.
· Documented evidence of ability to support commercial insurance administration support.
· Effective communication and fair judgment while dealing with claimants.
Registered Respiratory Therapist - IP RRT
Initiates, maintains, and discontinues basic and intensive respiratory therapy techniques and equipment in the admini...
Position Summary
Initiates, maintains, and discontinues basic and intensive respiratory therapy techniques and equipment in the administration of prescribed respiratory care procedures to patients with cardiopulmonary disorders.
Schedule
Full-time, Evening Shift
1:30pm-12:00am
Every other weekend
$20,000 Sign-on Bonus!
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Prepares and tests respiratory therapy equipment for proper and safe operation and periodically checks equipment in use and on units for proper operations and routine service. Reports malfunctioning equipment to manager.
- Receives, documents, and executes physicians’ orders relating to respiratory therapy protocol. Interprets and evaluates physician orders and charts that pertain to respiratory care and identifies possible contraindications to medications, treatments, and related hazard with their use.
- Measures and administers prescribed medications, such as oxygen and aerosolized medications, to patients. Administers procedures and therapies as needed.
- Assesses patients’ conditions and responses to respiratory therapy. Recognizes and treats adverse reactions and emergency situations arising during treatment.
- Recognizes and responds to the signs of cardiopulmonary arrest and/or failure and life-threatening arrhythmias during EKGs. As necessary, assists in performing and/or initiating CPR procedures.
- Records procedures, patient responses, and medication administration in compliance with departmental documentation requirements.
- Processes routine and stat hospital EKGs and prepares them for the interpreting physician(s).
- Performs nasal and tracheal suctioning of patients and obtains tracheal secretions for cultures.
- Maintains, monitors, and provides respiratory care to patients on continuous mechanical ventilators.
- Provides respiratory care to ICU (including lung auscultation); recommends respiratory care procedures as patient condition warrants. Alerts the appropriate staff of any changes in patient condition.
- Monitors and cares for patients with artificial airways and endotracheal cuffs.
- Instructs patients, families, and other hospital personnel in the proper use of respiratory therapy equipment and the associated procedures and techniques used.
- Provides cardiopulmonary services in the emergency department. Performs patient assessment and treatment according to the emergency department/ respiratory care protocol.
- Makes recommendations for changes and improvements in hospital equipment and procedures to maintain best practice.
- Participates in departmental or multidisciplinary teams related to clinical quality, safety, education, best practice, patient satisfaction, or process improvement.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
Graduate of approved Respiratory Therapy Program
Licensure/Certification/Registry:
- Registered by the National Board for Respiratory Care required.
- Possesses a valid and active Illinois Respiratory Care Practitioner license.
- Healthcare Provider or Instructor BLS certification required within 30 days of hire.
- ACLS and NRP provider or instructor certifications required within 1 year of hire.
Other Knowledge/Skills/Abilities:
Demonstrates the ability to provide respiratory care and therapy to patients of all ages and conditions, including intensive care, neonatal, and pediatric patients.
ServiceNow Analyst
We are seeking a skilled ServiceNow Analyst to join our IT team. In this role, you will be responsible for managing a...
Position Summary
We are seeking a skilled ServiceNow Analyst to join our IT team. In this role, you will be responsible for managing and optimizing the ServiceNow platform, ensuring smooth implementation and operation of workflows, modules, and integrations. Key responsibilities include analyzing business processes, configuring ServiceNow modules, troubleshooting issues, and providing support to end users. You will collaborate with various teams to drive process improvements and automation initiatives.
**This role can be worked hybrid or remote**
Approved remote states are Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio and Wisconsin
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Identifies conflicting views or issues, and strives to identify the best solutions.
- With limited supervision, documents issues, completes requests for service, and functions as a liaison between user departments, IS supervisors and software vendors.
- With limited supervision, collects information from diverse sources and performs various analyses and summarization of the information and data in order to coordinate complex systems or projects.
- Assists in evaluating anticipated and actual results of changes to information/process flow following implementation. Works with user community and peers to determine available options to meet workflow needs and under general supervision work with vendors to define and make any pertinent modifications.
- Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
-
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
-
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
-
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
-
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
- Demonstrates thorough system/application knowledge; Provides system/application support as needed.
- Assists in monitoring and analysis of the operation of current software and hardware in the resolution of system problems; identifies and recommends areas of possible improvements.
- Assists in design, development, implementations, and maintenance of modules within applications which support multiple departments in the Health System.
- Assists in developing maintenance and support procedures for operations.
- Assists in developing test plans and in the testing of hardware/ software along a pre-defined test plan in order to minimize the number of live errors.
- Performs or coordinates security and access audits on systems supported, automating audits to streamline operations.
- Assists with requests from users for system changes, determines the nature and scope of project, evaluates vendor software packages, and assists in determining cost effectiveness of project.
- Assists with determination of system requirements, resource requirements, and the scheduling of activities for accomplishing the project.
- Under limited supervision coordinates all phases of the implementation of new systems or features and with upgrades to existing systems including delegation of tasks needed to complete the project. May coordinate multiple projects simultaneously.
- Promotes and demonstrates effective teamwork attitude utilizing input and ideas from others and readily offering assistance or feedback to others as needed, demonstrating user oriented focus.
- Assists with tasks and can serve as a facilitator and consultant to assist in analysis of process flow and implementation of change to improve quality of service.
- Support development and achievement of departmental goals and initiatives in a positive constructive manner at all times. Develop and achieve personal goals annually.
- Participate in development opportunities including but not limited to quality and employee classes as determine by manager and employee. (MHS, vendor, or scholastic provider; member of professional society).
- Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree required with an emphasis in computer science or other related field is required. Three to four years of experience in an information systems environment, particularly in specific areas such as business, finance, customer support or clinical operations may be considered in lieu of educational requirements.
Experience:
- One (1) or more years of experience in Information Technology areas including project management, advanced support management, systems analysis, programming or other similar experience required. Relevant system experience in financial systems is required.
- Knowledge and experience with concepts and principles required for implementation and support of application systems in a large health system.
- Under immediate supervision, has demonstrated the ability to coordinate small to medium scale system projects from start to finish including development, measurement and reporting of key performance indicators and a commitment to continuous quality improvement.
Other Knowledge/Skills/Abilities:
- Ability to analyze and estimate system requirements, develop alternatives and implement solutions.
- General understanding of computer systems including various hardware, operating systems, programming languages and data communications.
- Demonstrated analysis, planning, and organizational skills, as well as excellent verbal and written communication and customer service skills are required.
- Demonstrated understanding of business processes and system interdependencies.
- Demonstrated skills in developing and maintaining good interpersonal relationships.
Director, Emergency and Trauma Services
Director of Emergency Medical Services The Director of Emergency Medical Services at Springfield Memorial Hospital is...
Position Summary
Director of Emergency Medical Services
The Director of Emergency Medical Services at Springfield Memorial Hospital is a strategic leader responsible for overseeing, planning, and coordinating all emergency medicine initiatives within their areas of responsibility. This role focuses on achieving operational excellence by delivering high-quality, cost-effective, and customer-focused patient care.
Key responsibilities include driving initiatives to enhance the coordination and delivery of emergency services, optimizing quality standards, overseeing ED billing processes, and supporting the operations of a Level 1 trauma center.
The Director serves as a key liaison, fostering strong professional relationships with physicians and healthcare providers to ensure seamless collaboration and continuous improvement in patient care and service delivery.
This leadership position requires a commitment to innovation, excellence, and the ability to lead a team dedicated to making a meaningful impact in emergency medical services.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
- Develops operating plans for the service line consistent with the MHS strategic plan and the annual goals and objectives for assigned departments of the service line.
- Develops operating and capital budgets for assigned departments of the service line and provides appropriate program and cost justification for additions or changes in resource needs.
- Authorizes the allocation of resources for assigned departments of the service line within approved budget guidelines.
- Establishes annual goals and ongoing mechanisms for quality monitoring, process improvement and outcome management programs to facilitate the continued pursuit of excellence in all aspects of cardiovascular services.
- Coordinates service line clinical resource management and outcomes research initiatives, including external benchmarking and database development. Facilitates the development and monitoring of clinical guidelines and protocols for high volume, high cost patient populations.
- Develops systems to improve customer service, communications and referral processes for physician offices, patients and families.
- Collaborates with department leaders throughout Memorial to ensure smooth coordination of all services required to meet patient needs.
- Develops and implements strategies to develop, maintain, and enhance effective physician relations. Pursues timely resolutions to operational concerns/issues voiced by physician stakeholders.
- Implement strategies in coordination with MHS goal to develop, maintain, and enhance the Emergency Department electronic medical record.
- Supports community relations activities to identify and promote product line services within the community and region.
- Supports all service line educational activities for staff, physicians, patients, families and the community at large.
- Participates in and contributes to professionally related conferences, committees, and meetings inside and outside the hospital. Interfaces as appropriate with other regional/national programs pertinent to service line mission and objectives.
- Ensures that all assigned departments, programs, and facilities are in compliance with external regulatory and licensing standards, as well as managed care payor requirements.
- Provides interpretation of hospital and departmental policies, objectives, and operational procedures for division managers and others as appropriate.
- Supports the criteria based performance appraisal system. Completes appraisals on time and provides feedback to subordinates. Promotes teamwork among all members of the service line and serves as a collaborative role model for all direct reports to build and maintain teamwork across the entire continuum of care. Maintains visibility in all clinical areas to facilitate response to employee complaints and questions in a timely fashion.
- Work collaboratively with other Nursing Directors and MHS ED Leadership to implement operational and personnel strategies to enhance health system regional objectives.
- Represents the administrative policies of MMC and MHS in a positive, professional manner to all supervised employees. Adheres to the principles of MHS Statement of Values and Behavioral Standards.
- Maintains current knowledge of new developments in service-line relevant clinical services, reimbursement, organizational regulations, licensure, and strategy.
- Supports organization quality and process improvement by maintaining a working knowledge of Lean/Six Sigma methodologies and coordinating the work of such teams.
- Performs other related work as required or requested.
Required Experience
Education:
· Bachelor’s degree required. Master’s degree in nursing, business, health care administration, or related field preferred. Clinical background preferred.
Licensure/Certification/Registry:
· RN
Experience:
· Minimum of five years progressively responsible health care management experience in tertiary care hospital setting.
· Demonstrated experience working effectively with physicians and other healthcare managers in a multidisciplinary environment.
· Experience in budgeting, operational planning, project management and performance improvement processes.
Other Knowledge/Skills/Abilities:
· Aptitude to work in a changing and ambiguous environment.
· Outstanding human relations skills and ability to interact with a broad range of people.
· Excellent oral and written communication skills.
Care Management Coordinator
The Care Management Coordinator provides case management to help clients meet essential needs, manage crises, coordin...
Position Summary
The Care Management Coordinator provides case management to help clients meet essential needs, manage crises, coordinate care, complete daily living activities, and maintain stability in the community. This service is a cornerstone of community mental health, supporting the MBH (Mental and Behavioral Health) population by promoting independence and reducing strain on emergency departments, partial hospitalization programs, and inpatient units.
-
Caseload: Manages a mixed-acuity caseload of approximately 25-35 clients, with a growing waitlist of individuals seeking community case management services.
-
Work-Life Balance: Monday through Friday schedule with no weekend work ensures a balanced and predictable workweek.
Highlights & Benefits
- Paid Time Off (PTO)
- Memorial Childcare
- Mental Health Services
- Growth Opportunities
- Continuing Education
- Local and National Discounts
- Pet Insurance
- Medical, Dental, Vision
- Flexible Spending Account
- 401(k)
- Life Insurance and Voluntary Benefits
- Employee Assistance Program and Colleague Wellness
- Adoption Assistance
Required Skills
Direct Clinical Services
- Participate in rotating on-call schedule for crisis intervention during daytime hours.
- Provide 25 hours of billable service per week to individuals within the Case Management program.
- Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.
- Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
- Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.
- Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).
- Complete concurrent documentation at time of service with clients.
Client Information System
- Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
- Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.). Collect necessary information for billing and fee collection.
- Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
Training Activities/Professional Growth
- Supervisor and employee mutually identify professional goals to enhance job skills.
- Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.
- Complete all mandatory education requirements by specified deadlines.
- Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.
Consultation/Networking
- Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
- Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.
- Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.
- Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.
- Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).
Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
- SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
- COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
- QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
- EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.
Job Relationships
- Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.
- Adhere to MHS/MBH Behavioral Standards.
Other Job Responsibilities
- Participate in after-hours emergency services as indicated.
- Ability to accommodate evening and weekend hours when requested.
- Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.
Required Experience
Education:
- Bachelor’s degree required, in social services field, or meets the “Mental Health Professional” designation as determined by the Department of Human Services. Related experience preferred.
Licensure/Certification/Registry:
- Must have valid IL Driver’s License, clean driving record, reliable transportation, and proof of automobile insurance.
- Must have or obtain CPR, First Aid, and Personal Safety certifications within 45 days from date of hire.
- IM+CANS certification required.