Work With Us

Required Skills

• Collects patient data within the clinical standards; reports significant variances to registered nurse.
• Establishes workload priorities and offer input into plan of care; encourages patient participation in plan of care.
• Provides and documents care within standards of practice, policies and procedures and protocols consistent with the patient plan of care under supervisor of an RN.
• Identifies expected outcomes individualized to patient needs under RN guidance.
• Demonstrates competency in all required areas, including department-specific, age-specific, medication administration, and use of equipment.
• Assumes responsibility for professional development by:
• Maintaining ongoing continuing education,
• Contributing to professional development of peers, and
• Participating in CQI.
• Performs other duties as assigned.

Required Skills

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
  • Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
  • Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
  • Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
  • Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
  • Actively anticipates and monitors patient and family changes, responds appropriately.
  • Effectively resolves patient complaints.
  • Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
  • Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
  • Actively utilizes evidence-based practice and customer service data to improve caring practices.
  • Effectively plans and communicates patient care plans.
  • Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
  • Seeks out opportunities to be taught, coached, and mentored.
  • Recruits diverse resources when appropriate to optimize patient outcomes.
  • Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
  • Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
  • Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
  • Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
  • Provides individualized care.
  • Evaluates patient’s understanding by observing behavior changes throughout plan of care.
  • Sets patient-driven goals for education.
  • Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
  • Adapts standards of care to serve particular patient populations.
  • Seeks out advice to improve patient care.
  • Evaluates current practices based on patient responses, analysis of literature, research, and education.
  • Incorporates evidence based practice into care delivery.
  • Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Required Skills

Leadership:

1.  Personal and Professional Growth:

• Demonstrates responsibility for own personal and professional growth as reflected in ongoing education, projects, and annual professional development plan.
• Provides and receives formal peer-to-peer feedback among nurse leader colleagues
• Empowers self and staff to enhance patient-focused nursing care and quality patient outcomes as reflected in patient satisfaction and quality improvement efforts.
• Fosters an environment which focuses on values, professionalism and accountability, where staff and management see each other as partners in the decision making process.
• Serves as a professional nurse role model and works to encourage and develop future nursing leaders as a function of succession planning.

2.  Clinical Knowledge:

• Maintains an understanding of the unit’s primary patient populations and their care needs/requirements.
• Keeps up-to-date on new clinical treatments/services being developed/implemented for primary patient populations.
• Maintains a sound knowledge base of current trends and developments in nursing practice in order to lead unit-based changes to improve patient care delivery.

3. Collaborative Practice:

• Demonstrates ability and willingness to collaborate with peers and staff.
• Shows commitment to the development of inter-departmental/intraprofessional collaboration for improvement of patient care, unit efficiency and effectiveness.
• Develops working relationships with the medical staff that encourage problem solving on all levels.

 4.  Community Involvement:

• Involves self with professional organizations and community health-related services and agencies.

Human Resource:

• Is accountable for recruitment, interviewing, selection and retention of unit-based staff.
• Is accountable for scheduling of personnel to assure quality patient care within budget requirements.
• Is accountable for staff performance monitoring/feedback/appraisal and initiating corrective/disciplinary action as necessary, in accordance with hospital policies.
• Holds regular staff meetings in order to facilitate communication of organizational imperatives/changes as well as unit issues.
• Encourages staff to identify personal and professional growth needs and facilitates appropriate opportunities for that growth.
• Maintains a climate which provides ongoing appreciation and recognition of achievements.
• Supports appropriate risk-taking efforts by staff and peers.
• Assists in the development of and supports divisional programs/initiatives that promote recruitment/retention and satisfaction of staff members.

Planning:

• Engages staff in developing annual unit goals and individual goals consistent with DMH Strategic Priorities, the MH Nursing Strategic Plan.
• Develops mechanisms with staff to fulfill unit goals and objectives.
• Reviews goals and plans of action with staff on a regular basis.

Performance and Outcomes Improvement:

• Identifies quality improvement opportunities and uses appropriate QI tools/techniques to evaluate potential solutions.
• Leads intra-and inter-departmental problem solving to ensure resolution of clinical issues and adoption of “best practices.”
• Collaborates with staff in evaluating standards of care in relation to a particular patient population. Measures and validates that identified outcomes are met.
• Assures unit performance measurement data is gathered, monitored and reported and facilitates its use in improving quality and/or efficiency.

Research:

• Creates an environment that promotes analytical thinking in the resolution of identified clinical problems and the adoption of evidence-based nursing practices.
• Provides opportunities and resources to encourage staff to participate in nursing research/scholarship activities.  
• Fosters collaborative research relationships with other healthcare institutions and healthcare providers.

Performs other related work as required or requested.

•  The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Maintains appropriate documentation

• Assesses and evaluates patients’ ability to provide self care; develops discharge plan and goals of care with patient and involved caregivers.
• Assists with making referrals to related agencies taking into consideration freedom of choice.
• Provides information to social service/discharge planners to facilitate discharge planning process.
• Participates in multidisciplinary rounding and care conferences with other departments.
• Serves as a resource person to physicians and hospital staff in the appropriate use of health care resources.
• Serves as a liaison with nursing and medical staff and community agencies to facilitate problem solving and to coordinate services.

• Assesses and develops plan early upon admission and revises as needed depending on needs of the patient.
• Accepts on-call as scheduled and responds as needed.
• Takes responsibility for upgrading professional skills and knowledge.
• Prepares and completes reports; participates in special projects.
• Demonstrates clinical competency by completing BLS CPR assigned by Education and ACMA Compass training modules for new employees assigned by Director of Case Management.
• Performs other duties as assigned.

Required Skills

• Collects patient data within the clinical standards; reports significant variances to registered nurse.
• Establishes workload priorities and offer input into plan of care; encourages patient participation in plan of care.
• Provides and documents care within standards of practice, policies and procedures and protocols consistent with the patient plan of care under supervisor of an RN.
• Identifies expected outcomes individualized to patient needs under RN guidance.
• Demonstrates competency in all required areas, including department-specific, age-specific, medication administration, and use of equipment.
• Assumes responsibility for professional development by:
• Maintaining ongoing continuing education,
• Contributing to professional development of peers, and
• Participating in CQI.
• Performs other duties as assigned.

Required Skills

1. Leadership:

• Personal and Professional Growth:
• Demonstrates responsibility for own personal and professional growth as reflected in ongoing education, projects, and annual professional development plan.

• Provides and receives formal peer-to-peer feedback among nurse leader colleagues.

• Empowers self and staff to enhance patient-focused nursing care and quality patient outcomes as reflected in patient satisfaction and quality improvement efforts.

• Fosters an environment which focuses on values, professionalism and accountability, where staff and management see each other as partners in the decision making process.

• Serves as a professional nurse role model and works to encourage and develop future nursing leaders as a function of succession planning.

• Clinical Knowledge:
• Maintains an understanding of the unit’s primary patient populations and their care needs/requirements.

• Keeps up-to-date on new clinical treatments/services being developed/implemented for primary patient populations.

• Maintains a sound knowledge base of current trends and developments in nursing practice in order to lead unit-based changes to improve patient care delivery.

• Collaborative Practice:
• Demonstrates ability and willingness to collaborate with peers and staff.

• Shows commitment to the development of inter-departmental/intraprofessional collaboration for improvement of patient care, unit efficiency and effectiveness.

• Develops working relationships with the medical staff that encourage problem solving on all levels.

• Builds and maintains a strong Unit-Based Council to facilitate shared decision-making process.

• Community Involvement:
• Involves self with professional organizations and community health-related services and agencies.

1. Communication Skill:

• Encourages and facilitates a work climate conducive to open, honest communication and incorporates an effective information sharing process to ensure staff are kept up to date on key changes/issues affecting their work processes.

• Demonstrates a communication style which is supportive and non-threatening, thus providing an environment that allows for open expression of ideas and problem solving.

• Attends Nurse Management Council and Department Managers’ meetings and relays pertinent information to staff.

1. Human Resource:

• Is accountable for recruitment, interviewing, selection and retention of unit-based staff.

• Is accountable for scheduling of personnel to assure quality patient care within budget requirements.

• Is accountable for staff performance monitoring/feedback/appraisal and initiating corrective/disciplinary action as necessary, in accordance with hospital policies.

• Holds regular staff meetings in order to facilitate communication of organizational imperatives/changes as well as unit issues.

• Encourages staff to identify personal and professional growth needs and facilitates appropriate opportunities for that growth.

• Maintains a climate which provides ongoing appreciation and recognition of achievements.

• Supports appropriate risk-taking efforts by staff and peers.

• Assists in the development of and supports divisional programs/initiatives that promote recruitment/retention and satisfaction of staff members.

1. Fiscal Management:

• Budget Preparation:
• Participates in the preparation of the annual budget for areas of responsibility.

• Identifies capital equipment items needed.

• Identifies and evaluates present and future staffing needs.

• Budget Monitoring:
• Establishes quotas of supplies, analyzes financial and productivity reports.

• Reviews and evaluates monthly expenditures and operating statements and implements corrective action plans to address variances as necessary.

• Designs and implements cost-effective strategies that will enhance effective and efficient patient care delivery.

• Educates staff regarding operation of the unit and fiscal responsibilities.

• Maintains sound knowledge base of current trends and developments in health care related to reimbursement issues.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Planning:

• Engages staff in developing annual unit goals and individual goals consistent with MMC’s Strategic Priorities, the MHS Nursing Strategic Plan and the MMC annual Nursing goals.

• Develops mechanisms with staff to fulfill unit goals and objectives.

• Reviews goals and plans of action with staff on a regular basis.

1. Performance and Outcomes Improvement:

• Identifies quality improvement opportunities and uses appropriate QI tools/techniques to evaluate potential solutions.

• Leads intra-and inter-departmental problem solving to ensure resolution of clinical issues and adoption of “best practices.”

• Collaborates with staff in evaluating standards of care in relation to a particular patient population. Measures and validates that identified outcomes are met.

• Assures unit performance measurement data is gathered, monitored and reported and facilitates its use in improving quality and/or efficiency.

1. Research:

• Creates an environment that promotes analytical thinking in the resolution of identified clinical problems and the adoption of evidence-based nursing practice.

• Provides opportunities and resources to encourage staff to participate in nursing research/scholarship activities.

• Fosters collaborative research relationships with other healthcare institutions and healthcare providers.

1. Performs other related work as required or requested.

Required Skills

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
  • Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
  • Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
  • Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
  • Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
  • Actively anticipates and monitors patient and family changes, responds appropriately.
  • Effectively resolves patient complaints.
  • Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
  • Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
  • Actively utilizes evidence-based practice and customer service data to improve caring practices.
  • Effectively plans and communicates patient care plans.
  • Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
  • Seeks out opportunities to be taught, coached, and mentored.
  • Recruits diverse resources when appropriate to optimize patient outcomes.
  • Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
  • Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
  • Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
  • Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
  • Provides individualized care.
  • Evaluates patient’s understanding by observing behavior changes throughout plan of care.
  • Sets patient-driven goals for education.
  • Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
  • Adapts standards of care to serve particular patient populations.
  • Seeks out advice to improve patient care.
  • Evaluates current practices based on patient responses, analysis of literature, research, and education.
  • Incorporates evidence based practice into care delivery.
  • Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Required Skills

Essential Functions and Job Duties

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
• Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
• Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
• Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
• Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
• Actively anticipates and monitors patient and family changes, responds appropriately.
• Effectively resolves patient complaints.
• Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
• Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
• Actively utilizes evidence-based practice and customer service data to improve caring practices.
• Effectively plans and communicates patient care plans.
• Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
• Seeks out opportunities to be taught, coached, and mentored.
• Recruits diverse resources when appropriate to optimize patient outcomes.
• Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
• Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
• Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
• Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
• Provides individualized care.
• Evaluates patient’s understanding by observing behavior changes throughout plan of care.
• Sets patient-driven goals for education.
• Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
• Adapts standards of care to serve particular patient populations.
• Seeks out advice to improve patient care.
• Evaluates current practices based on patient responses, analysis of literature, research, and education.
• Incorporates evidence based practice into care delivery.
• Actively pursues continuing educational opportunities.
• Performs other duties as assigned.

Required Skills

Essential Functions and Job Duties

• CLINICAL JUDGEMENT – Clinical reasoning, which includes decision-making, critical thinking, and a global grasp of the situation, coupled with nursing skills acquired through a process of integrating formal and informal experiential knowledge and evidence-based guidelines.
• Demonstrates the ability to assess the full scope of patient needs, using the nursing process on a continuous basis.
• Utilizes past nursing experience to anticipate problems while seeking out multi-disciplinary collaboration with comfort, when necessary.
• Recognizes patterns and trends that may predict the direction of illness.
• CARING PRACTICES:  Nursing activity that create a compassionate, supportive, and therapeutic environment for patients/families and staff.  Working on another’s behalf and representing the concerns of the patient/family and nursing staff; serving as a moral agent in identifying and helping to resolve ethical and clinical concerns within and outside the clinical setting.
• Promotes safety throughout patient’s and family’s transitions along the healthcare continuum.
• Actively anticipates and monitors patient and family changes, responds appropriately.
• Effectively resolves patient complaints.
• Engages all patients in a personalized, compassionate manner.
• COLLABORATION/SYSTEMS THINKING – Working with others (e.g., patients, families, healthcare providers) in a way that promotes/encourages each person’s contribution toward achieving optimal/realistic patient/family goals.  Involves intra-and inter- disciplinary work with colleagues and community.  Body of knowledge and tools that allow the nurse to manage whatever Environmental and system resources exist for the patient/family and staff, within or across healthcare and non-healthcare systems.
• Consults and coordinates with team members to assess, plan, implement and evaluate patient care plans.
• Actively utilizes evidence-based practice and customer service data to improve caring practices.
• Effectively plans and communicates patient care plans.
• Facilitates active involvement of others in team meetings regarding patient care and/or practice issues.
• Seeks out opportunities to be taught, coached, and mentored.
• Recruits diverse resources when appropriate to optimize patient outcomes.
• Serves as a resource to department and patient/family.
• RESPONSE TO DIVERSITY – The sensitivity to recognize, appreciate and incorporate differences into the provision of care.  Differences may include, but are not limited to, cultural differences, personalities, spiritual beliefs, gender, race, ethnicity, lifestyle, socioeconomic status, age, and values.
• Integrates cultural differences into patient/family care; incorporates appropriate alternative therapies.
• Tailors healthcare culture to meet the diverse needs and strengths of each patient/family. 
• FACILITATION OF LEARNING – The ability to facilitate learning for patients/families, nursing staff, other members of the healthcare team, and community.  Include both formal and informal facilitation of learning.
• Develops and modifies patient/family education programs throughout delivery of care, collaborating and incorporating all healthcare providers’ and educational plans.
• Provides individualized care.
• Evaluates patient’s understanding by observing behavior changes throughout plan of care.
• Sets patient-driven goals for education.
• Work toward achieving Bachelor of Science in Nursing degree.
• CLINICAL INQUIRY (INNOVATOR/EVALUATOR) – The ongoing process of questioning and evaluating practice and providing informed practice.  Creating practice changes through research utilization and experimental learning.
• Adapts standards of care to serve particular patient populations.
• Seeks out advice to improve patient care.
• Evaluates current practices based on patient responses, analysis of literature, research, and education.
• Incorporates evidence based practice into care delivery.
• Actively pursues continuing educational opportunities.
• Performs other duties as assigned.