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Required Skills

Direct Clinical Services

1. Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
2. Provide 25 hours of billable services per week to clients.
3. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
4. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
5. Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
6. Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
7. May organize, plan and participate in therapy groups for clients and/or their families, as assigned.

Client Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay clients.
3. Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Demonstrate through initiative and apparent effort involvement in clinical supervision.
• Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
• Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

• Ability to accommodate evening/weekend hours.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Perform cleaning and disinfecting of all assigned areas of the facility; including Transitional Care, Acute Care, Emergency Department, Surgery, Ancillary Departments and office areas.

• Maintain the ability to follow a daily detailed schedule of tasks/areas within assignment.

• Understand importance of complete cleaning and disinfecting of high touch areas in patient rooms to achieve high-level disinfection.

• Utilize proper infection control practices in accordance with hospital and departmental policy.

• Monitor the condition of the equipment and supplies to ensure safe and efficient operations of the department.

• Initiate hospital procedure regarding employee/patient incident reports.

• Participate in continuing education; meet requirements for all mandatory inservices.

• Promotes health and safety in the work environment.

• Actively participates in competency assessment process.

• Perform other duties as assigned.

Required Skills

• Assist in the assembly, serving, replenishing, transporting storing of hot and cold food, equipment and supplies (cafeteria or patient services)
• Operate all equipment in assigned areas which may include, not all- meat slicer, food processor, combi oven, turbo oven, garbage disposal, and dish machine, using safety precautions
• Record appropriate information on various documents (food temperature logs, production usage sheets, sanitizer test log, deposit tapes, cash drawer verification log)
• Clean and sanitize utensils, dishes, counter and work surfaces following daily guidelines and established schedules.
• Perform occasional cooking assistance.
• Perform routine clerical tasks such as answering telephone and summarizing meal counts and nourishments
• Put stock deliveries in proper location utilizing FIFO
• Complete cash handling, food service and cleaning procedures in cafeteria
• Promote health and safety in the work environment
• Perform job related duties as scheduled or assigned.

Required Skills

• Promptly greets patients and offers assistance.

• Obtains blood and other body fluid specimens from inpatients/outpatients of all ages, employees etc. as requested by authorized personnel.

• Operates computer systems such as enter orders into computer, charges, registration and credits tests as needed.

• Communicates telephone or verbal messages effectively and accurately with other hospital staff and physicians.

• Assists in orientation/training of new employees as directed.

• Participates in continuing education, meets requirements for all mandatory inservices.

• Assists in overall operations of the Lab, such as checking Lab supplies, cost effective practices and safety regulations.

• Promotes health and safety in the work environment.

• Ensures specimen integrity by adhering to appropriate lab protocols. (checking for IV’s etc.)

• Initial, date and record time blood was collected on all laboratory forms and specimens.

• Maintain patient confidentiality according to TMH’s code of conduct and HIPPA standards.

• Knowledge of use of personal protective equipment.

• Participates in the collection of special procedures, ie. drug Screens, cultures

• Presents neat appearance in proper attire with ID badge visible.

• Reports to work on time and meets acceptable standards for attendance. Must be able to work assigned schedule including holidays and weekends.

Required Skills

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MHS property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Required Skills

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MHS property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Required Skills

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MHS property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Required Skills

Greets patients/family members and offers assistance.

Completes all steps of pre-registration/registration including patient interview, collects insurance information, obtains photo identification and signatures for consent and distributes required patient information.

Coordinates accurate patient data collection to verify insurance eligibility and determines financial obligation, which may include collection of copayments.

Ensures compliance with all applicable HIPAA, Joint Commission, CDC, TMH and state and federal statues, providing required associated literature to patients at all PAS access points.

Responds to all emergency procedures.

Pushes/Assists patients in wheelchairs to the location of the service they need.

Communicates with co-workers and Manager on follow-up or concerns.

Demonstrates an ability to be flexible, organized and function well in a stressful situation.

Prioritizes the order of assisting patients based on the most critical patients first.

Assists with training of new personnel.

Maintains a professional demeanor at all times and demonstrates respect towards all patients, customers, peers and leadership.

Demonstrates an ability to be flexible, willing to work alternative shifts and cover call-ins as needed. May be required to work night or weekend shifts.

Demonstrates superior patient relations and interpersonal skills; demonstrates and appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization.

Communicates the mission, vision and goals of the organization and department.

Demonstrates understanding of department policies and procedures.

Arranges self-directed learning and participates in continuing education on an annual basis.

Performs other job related duties and special projects as assigned by the Manager.

Required Skills

• Prepares menu items per department procedure (follows standardized recipes and portion control) cafeteria, and special functions.

• Prepares food to order for patient meals according to set procedures.

• Prepares and maintains par levels of foods to be served for patient meals.

• Prepares baked goods for cafeteria and other areas as needed.

• Maintains food quality standards including appearance, taste, temperature, and freshness.

• Assists in storing unused food and supplies; dispose of unusable leftovers appropriately.

• Monitors and record daily food temperatures.

• Assists with accurate production forecast by filling out daily production sheets with accurate account of prepared food, and actual usages.

• Transports food, supplies and equipment as dictated by department and IDPH policy.

• Operates/cleans all food service equipment in assigned areas, slicer, mixer, steamer, combi oven, grill, steam kettle, dish machine, and hot holding cabinet, according to safety standards.

• Assists in special functions/catering as determined necessary.

• Assists with training, orientation of new employees as necessary.

• Promotes health and safety in the work environment.

• Actively Participates in Competency Assessment Process.

• Upon request, may assist in staff scheduling.

• Performs other job related duties as assigned or requested.

Required Skills

1. Works within the context of the surgical team to provide care to individuals before, during and after a surgical procedure.
2. Completes assessment of assigned patient’s condition, develops individual plan of care for patient.
3. Provide direct patient care to individuals in the pre-surgical, operative and recovery periods.
4. Evaluates outcomes, consults with others as required and adjusts nursing care processes as indicated to ensure optimal patient care.
5. Teaches and supervises the proper performance of nursing acts that have been delegated to others and monitors nursing care of other health care team members.

1. Promotes patient education and involves the patient and caregivers in the implementation of health goals.

1. Participates in specific patient quality assessment activities, including chart review as required.

1. Assures that department is survey-ready at all times.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.