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Secretary

Taylorville Memorial Hospital
Taylorville, IL
Tracking Code 2024-20561

Position Summary

Full-Time
Day Shift

Serves in a receptionist role to provide front desk coverage to patients and families for greeting and scheduling. Other duties include but not limited to typing, filing, scheduling patients, registering patients, pre-certifying patients prior to care as appropriate.  Serves as department greeter regarding employees, patients and visitors.     

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance and Voluntary Benefits
  • Employee Assistance Program and Colleague Wellness
  • Adoption Assistance

Required Skills

  • Reception/Scheduling
  • Daily direct contact with patients and customers – excellent interpersonal skills required.
  • Accesses computer terminal to input, update, retrieve and review patient admission information on new and established patients.
  • Answers phones and takes accurate messages.
  • Confirms orders by daily contact with referral sources, attains proper patient information, written physician order and preauthorization of insurance.
  • Organizes/monitors schedule for all department clinicians.
  • Utilizes decision-making skills in all scheduling procedures for initial evaluations and follow-up appointments.
  • Medical Records
  • Establishes, prepares and files outpatient medical record charts for all services
  • Copies, files, faxes, scans and routes outpatient medical records and correspondence to physicians, medical records department and third party payers.
  • Pulls medical record charts daily for all service areas.
  • Billing
  • Checks billing sheets daily for accuracy and complete information
  • Inputs patient data, charges and adjustments on a daily basis
  • Generates statistical billing data s requested by manager/director.
  • Rehab Support
  • Assists with rehabilitative services for patients of all ages under the direct supervision of the therapists and/or assistant.
  • Transports patients to and from therapy in accordance with patient schedule.
  • Prepares the patient and treatment area prior to and following treatment procedures.
  • Maintains inventory of rehabilitation equipment and assists for ordering of supplies.
  • Provides coverage for other staff when needed.
  • Demonstrates support for and participates as requested in accomplishing Rehab Services goals and objectives.
  • Schedules all appointments and maintains efficient Master schedule for OT/PT/SLP. Keeps manager informed of concerns regarding wait times.
  • Answers phone and greets customers in a friendly manner.
  • Registers patients, verifies physician’s orders, updates demographics and insurance on existing patients and obtains signature for proper billing.
  • Pre-certifies patients insurance when needed to ensure payment and correct billing.
  • Completes discharge process on all patients. Forwards appropriate record information to Health Information.
  • Participates in Competency Assessment Process.
  • Performs other duties as assigned or requested.

Required Experience

Education:

  • High school graduate or equivalent   

Experience:    

  • Two years clerical and/or receptionist experience required.
  • Computer experience required   

Other Knowledge/Skills/Abilities:

  • Basic knowledge of computer skills required
  • Basic knowledge of medical terminology preferred
  • Excellent interpersonal and customer service skills required
  • Excellent organizational skills required
  • Basic analytical skils for scheduling procedures and tasks.
  • Excellent reception and telephone skills
  • Universal Precautions Category II
Taylorville, IL

Robert Wiley

Recruiter

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