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Security Officer

Lincoln Memorial Hospital
Lincoln, IL
Part-Time
Day Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence...

Security Officer

Lincoln Memorial Hospital
Lincoln, IL
Tracking Code 2024-20252

Position Summary

Part-Time
Day Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence while patrolling and inspecting the property. Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.        

Highlights & Benefits

  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision

Required Skills

  • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
  • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
  • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
  • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
  • Responds to emergency situations, emergency codes and alarms.
  • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
  • Assists air medical teams and transports airlifted patients between helipad and hospital.
  • Controls parking and traffic flow and enforces parking regulations.
  • Provides visitor and employee escorts as appropriate.
  • Reports any conditions that might constitute a security or safety hazard.
  • Provides access control to restricted spaces by locking and unlocking doors.
  • Investigates and reports on any suspicious activity or persons.
  • Obtains written or oral statements related to incidents on MH property.
  • Prepares incident reports.
  • Assists local law enforcement agencies during investigations or emergencies.

Required Experience

Education:

  • High School Diploma, or the equivalency, is required.

Licensure/Certification/Registry:

  • Basic Life Support (BLS) Certification within 30 days of job placement is required.
  • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

Experience:

  • Minimum 1 year experience in security, military or law enforcement is strongly preferred.

Other Knowledge/Skills/Abilities:

  • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
  • Skill in using customer service and active listening techniques is required.
  • Skill in applying de-escalation techniques is required.
  • Ability to maintain a high level of confidentiality is required.
  • Ability to assess and evaluate situations quickly and effectively is required.
  • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
  • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.
Lincoln, IL

Robert Wiley

Recruiter
New

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
PRN
Varies Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence...

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
Tracking Code 2024-19669

Position Summary

PRN
Varies Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence while patrolling and inspecting the property. Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.  

Position Type: PRN

Hours: Variable

Weekends: As Needed

Highlights & Benefits

Required Skills

  • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
  • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
  • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
  • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
  • Responds to emergency situations, emergency codes and alarms.
  • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
  • Assists air medical teams and transports airlifted patients between helipad and hospital.
  • Controls parking and traffic flow and enforces parking regulations.
  • Provides visitor and employee escorts as appropriate.
  • Reports any conditions that might constitute a security or safety hazard.
  • Provides access control to restricted spaces by locking and unlocking doors.
  • Investigates and reports on any suspicious activity or persons.
  • Obtains written or oral statements related to incidents on MHS property.
  • Prepares incident reports.
  • Assists local law enforcement agencies during investigations or emergencies.

Required Experience

  • Education:

    • High School Diploma, or the equivalency, is required.

    Licensure/Certification/Registry:

    • Basic Life Support (BLS) Certification within 30 days of job placement is required.
    • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

    Experience:

    • Minimum 1 year experience in security, military or law enforcement is strongly preferred.

    Other Knowledge/Skills/Abilities:

    • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
    • Skill in using customer service and active listening techniques is required.
    • Skill in applying de-escalation techniques is required.
    • Ability to maintain a high level of confidentiality is required.
    • Ability to assess and evaluate situations quickly and effectively is required.
    • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
    • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.
Taylorville, IL

Robert Wiley

Recruiter
New

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
Full-Time
Evening Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence...

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
Tracking Code 2024-19667

Position Summary

Full-Time
Evening Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence while patrolling and inspecting the property. Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.  

Position Type: Full-Time

Hours: 01:30PM – 10:00PM

Weekends: Rotation (as specified by department)

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
  • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
  • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
  • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
  • Responds to emergency situations, emergency codes and alarms.
  • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
  • Assists air medical teams and transports airlifted patients between helipad and hospital.
  • Controls parking and traffic flow and enforces parking regulations.
  • Provides visitor and employee escorts as appropriate.
  • Reports any conditions that might constitute a security or safety hazard.
  • Provides access control to restricted spaces by locking and unlocking doors.
  • Investigates and reports on any suspicious activity or persons.
  • Obtains written or oral statements related to incidents on MHS property.
  • Prepares incident reports.
  • Assists local law enforcement agencies during investigations or emergencies.

Required Experience

  • Education:

    • High School Diploma, or the equivalency, is required.

    Licensure/Certification/Registry:

    • Basic Life Support (BLS) Certification within 30 days of job placement is required.
    • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

    Experience:

    • Minimum 1 year experience in security, military or law enforcement is strongly preferred.

    Other Knowledge/Skills/Abilities:

    • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
    • Skill in using customer service and active listening techniques is required.
    • Skill in applying de-escalation techniques is required.
    • Ability to maintain a high level of confidentiality is required.
    • Ability to assess and evaluate situations quickly and effectively is required.
    • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
    • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.
Taylorville, IL

Robert Wiley

Recruiter
New

Security Officer

Springfield Memorial Hospital
Springfield, IL
Full-Time
All Shifts Available Shift

Multiple Shifts Available Maintains a safe and secure environment for patients, visitor, employees, and physicians. P...

Security Officer

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-19592

Position Summary

Full-Time
All Shifts Available Shift

Multiple Shifts Available

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence while patrolling and inspecting the property. Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.                      

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
  • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
  • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
  • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
  • Responds to emergency situations, emergency codes and alarms.
  • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
  • Assists air medical teams and transports airlifted patients between helipad and hospital.
  • Controls parking and traffic flow and enforces parking regulations.
  • Provides visitor and employee escorts as appropriate.
  • Reports any conditions that might constitute a security or safety hazard.
  • Provides access control to restricted spaces by locking and unlocking doors.
  • Investigates and reports on any suspicious activity or persons.
  • Obtains written or oral statements related to incidents on MH property.
  • Prepares incident reports.
  • Assists local law enforcement agencies during investigations or emergencies.

Required Experience

Education:

  • High School Diploma, or the equivalency, is required.

Licensure/Certification/Registry:

  • Basic Life Support (BLS) Certification within 30 days of job placement is required.
  • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

Experience:

  • Minimum 1 year experience in security, military or law enforcement is strongly preferred.

Other Knowledge/Skills/Abilities:

  • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
  • Skill in using customer service and active listening techniques is required.
  • Skill in applying de-escalation techniques is required.
  • Ability to maintain a high level of confidentiality is required.
  • Ability to assess and evaluate situations quickly and effectively is required.
  • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
  • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.
Springfield, IL

Robert Wiley

Recruiter
New

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
Part-Time
Night Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence...

Security Officer

Taylorville Memorial Hospital
Taylorville, IL
Tracking Code 2024-20437

Position Summary

Part-Time
Night Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence while patrolling and inspecting the property. Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.  

Position Type: Part-Time

Hours: 01:30PM – 10:00PM

Weekends: Rotation (as specified by department)

Highlights & Benefits

  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision

Required Skills

  • Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
  • Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
  • Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
  • Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
  • Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
  • Responds to emergency situations, emergency codes and alarms.
  • Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
  • Assists air medical teams and transports airlifted patients between helipad and hospital.
  • Controls parking and traffic flow and enforces parking regulations.
  • Provides visitor and employee escorts as appropriate.
  • Reports any conditions that might constitute a security or safety hazard.
  • Provides access control to restricted spaces by locking and unlocking doors.
  • Investigates and reports on any suspicious activity or persons.
  • Obtains written or oral statements related to incidents on MHS property.
  • Prepares incident reports.
  • Assists local law enforcement agencies during investigations or emergencies.

Required Experience

  • Education:

    • High School Diploma, or the equivalency, is required.

    Licensure/Certification/Registry:

    • Basic Life Support (BLS) Certification within 30 days of job placement is required.
    • Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

    Experience:

    • Minimum 1 year experience in security, military or law enforcement is strongly preferred.

    Other Knowledge/Skills/Abilities:

    • Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
    • Skill in using customer service and active listening techniques is required.
    • Skill in applying de-escalation techniques is required.
    • Ability to maintain a high level of confidentiality is required.
    • Ability to assess and evaluate situations quickly and effectively is required.
    • Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
    • Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.
Taylorville, IL

Robert Wiley

Recruiter
New

Security Officer

Decatur Memorial Hospital
Decatur, IL
Full-Time
All Shifts Available Shift

Protects life, property of all persons on hospital premises and polices buildings and grounds to prevent fire, theft ...

Security Officer

Decatur Memorial Hospital
Decatur, IL
Tracking Code 2024-19620

Position Summary

Full-Time
All Shifts Available Shift

Protects life, property of all persons on hospital premises and polices buildings and grounds to prevent fire, theft and vandalism.      

  • Multiple Shifts Available

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  • Thoroughly patrols buildings and grounds to prevent fire, theft, vandalism or safety hazards.
  • Courteously escorts visitors, patients and staff to and from parking areas.  Responds to requests for service.
  • Responds to “Code Reds” and drills in accordance with fire alarm procedures outlined in the Hospital Fire Plan. 
  • Demonstrates good judgment in determining priorities in responding to emergency situations appropriately.  Controls disorderly patients in a therapeutic manner by identifying the need, level and type of crisis intervention necessary.
  • Maintains accurate and factual typed reports and logs of tour of duty.
  • Compliance with departmental or Hospital directives and policy.
  • Quality of patient, visitor, staff relations.  Strives to be a productive and positive-minded team member of the department and Hospital.  (Evaluator’s judgment based partially on feedback from patients, employees and visitors.)
  • Extent to which appropriate safety precautions are adhered to, both personally and as it relates to others and the facility at large.
  • When assigned one-on-one care, positions self in patient room at bedside to maintain constant visual observation of the patient and remain within arm’s length of patient. Never leaves the patient alone or out of sight unless specifically instructed
  • Self-growth.
  • Performs other duties as assigned.

Required Experience

Education and/or Other Requirements

High school diploma or GED.  Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle. Sufficient previous experience in security operations.  Will receive patient restraint and one-on-one inservice training.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Must be comfortable using a computer and be efficient in data entry.

Environmental Factors

Will be exposed to dangers of assault and hazard resulting from investigation of alarms, confronting suspicious persons, calls for service, and other breaches of the peace.  Must have ability to perform job functions outdoors in inclement weather; must be available to work on shift and be subject to on-call.  Occasional involvement in patient restraint.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be able to stand, walk and sit for prolonged periods. Occasional stooping, kneeling, bending, stretching and extension of arms is required.  Occasional running is required. 
  • Must be able to rapidly climb up five flights of stairs while carrying a ten pound fire extinguisher. Must be able to move fifty pounds to waist level using proper body mechanics.
  • Must have visual acuity and field of vision sufficient or correctable to see suspicious activity/persons, or unsafe/out of norm conditions day and night.
  • Must have near visual acuity sufficient or correctable to read reports, work with records and files, and view CCTV monitors.
  • Must have hearing sufficient or correctable to notice unusual noises, alarms, radio calls and pages, and calls for help. Must possess assisted coordination/ability in both hands sufficient to lock/unlock doors, type, open doors, and operate a two-way radio, write notes, hold, carry and manipulate items.

Mental Demands

  • While performing the duties of this job, the employee must be able to work under stress and to adapt to changing conditions.
  • Ability to adhere to strict confidentiality requirements.
Decatur, IL

Robert Wiley

Recruiter

Security Officer

Jacksonville Memorial Hospital
Jacksonville, IL
Full-Time
Day Shift

Assists in maintaining the safety and security of hospital buildings, grounds, and associated personnel and visitors....

Security Officer

Jacksonville Memorial Hospital
Jacksonville, IL
Tracking Code 2024-19923

Position Summary

Full-Time
Day Shift

Assists in maintaining the safety and security of hospital buildings, grounds, and associated personnel and visitors. Responds to requests from others for assistance with traffic control, parking, escort needs, restricted area and/or access violations, and personal safety. 

Full-Time [06:00AM – 02:30PM]

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  • Performs physical and electronic surveillance and monitoring of hospital complex to ensure a safe and secure environment.
  • Must be mobile at all times when not stationed at an assigned post, with the exception of shift changes, writing reports, authorized breaks, or at a supervisor’s request, in order to ensure all areas of the hospital are being monitored properly.
  • Observes, monitors, and controls the activity of motorized vehicles on hospital property and sites.
  • Responds to hospital emergency code requests.
  • Responds to requests for security intervention as emergency or disruptive situations that occur on Jacksonville Memorial Hospital property.
  • Prepares written documentation and/or reports relating to security issues.
  • Receives and maintains the security of accounting department and patient valuables; delivers such items to the appropriate recipient as necessary.
  • Monitors heliport activity and assists with medical teams and patient transports.
  • Responds to requests for visitor/employee escorts to and from approved locations.
  • Assists in maintaining control of disruptive patients and visitors as necessary.
  • Serves as a back-up for others, especially during times of special needs or staff absences.
  • Performs other related work as required or requested.

Required Experience

Education:

High school diploma or equivalent required.

Licensure/Certification/Registry:

Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy (five year MVR will be required).  Must be able to operate automatic shift vehicle.

Experience:

Previous experience in a security role, preferably in a hospital setting, is strongly preferred.

Possesses excellent oral/written communication and interpersonal skills.

Physical demands include walking and standing.

Exposure to weather extremes.

Jacksonville, IL

Robert Wiley

Recruiter

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Full-Time
Day Shift

Full-Time 06:15AM – 02:15PM Weekends: Every Other Maintains a safe and secure environment for patients, vis...

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-19453

Position Summary

Full-Time
Day Shift
  • Full-Time
  • 06:15AM – 02:15PM
  • Weekends: Every Other

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence on the unit while serving as the primary communication and information “hub”, answering telephones, directing unit traffic, entering patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.     

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  1. Safety and Security
  • Controls the entry and exit of colleagues and visitors to the unit.
  • Checks in visitors and ensures all visitor belongings are correctly stored before allowing access to the unit.
  • Unit Surveillance and monitoring cameras and alerting colleagues of potential safety issues.
  • Provides a visible deterrence to prohibited activities.
  • Reports any conditions that might constitute a security or safety risk to all staff.
  • Assists in maintaining safe environment and reports unsafe conditions.
  • Under the direction of the Registered Nurse, intercedes in disputes between individuals using verbal de-escalation techniques and skills, to diffuse potentially violent patient or visitor situations.
  • Under the direction of the Registered Nurse, physically manages combative, violent persons who endanger staff, physicians, patients or visitors.
  • Performs searches of persons, patient belongs, and rooms to ensure a safe environment.

 

  1. Communication
  • Promptly and courteously greets others in a friendly manner.
  • Receives and directs others by using AIDET and Greet & Feet.
  • Within scope of job description, responds to questions and provides direction.
  • Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally.
  • Consistently uses the Physician Profile to ascertain the correct method/number to page physicians.

 

  1. Information Processing
  • Prioritizes stat orders and immediate needs.
  • Processes orders accurately.
  • Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
  • Refers patient/visitor concerns to nursing and/or customer service staff.
  • Refers news media to nursing or public relations staff.

 

  1. Medical Records Maintenance
  • Assembles admission chart packs.
  • Puts patient identifier on all chart forms.
  • Scans patient documents to Medical Records.
  • Gathers and copies appropriate paperwork from the RN for patient transfers to other units and facilities.
  • Manages large amounts of sensitive and confidential information concerning patient and family information in medical documents.

 

  1. Service Requisitions
  • In partnership with the Nursing Material Specialists, assures adequate supplies are available.
  • Reviews receipts of new supplies and equipment upon arrival; validates accuracy and places supplies in assigned location.
  • Sends service requisitions to interdisciplinary departments.
  • Facilitates maintenance of equipment with Biomed or appropriate department.
  1. Unit Operations
  • Completes basic patient care tasks as directed by registered nurse.
  • Serves/monitors/collects food trays/utensils.
  • Responds to call lights and bed/chair alarms.
  • Provides 1:1 direct and constant patient observation including the completion of observation rounds as delegated.
  • Assists in completing witness undress for patient safety upon admission
  • Assists in completing environment and room safety checks.
  • Expedites timely admission, discharge, and transfer of patients to facilitate patient flow.
  • Participates in QI activities; maintaining logs, statistical records, and data collection.
  • Acts as a preceptor as needed.
  • Handles medications delivered from pharmacy directly or through the pneumatic tube system. Relocates these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
  • Assists with stocking unit supply stations.

 

  1. Accountability
  • Complies with established policies, procedures, standards, and guidelines.
  • Follows the chain of command.
  • Consistently utilizes time and resources effectively and efficiently.
  • Maintains cleanliness of unit, service area, and equipment.
  • Cooperates with all members of the healthcare team.
  • Enthusiastically supports and participates in planned changes.
  • Accepts responsibility for accurate and timely completion of tasks as assigned.

 

  1. Performs other related work as required or requested.

Required Experience

Education:

High school graduate or GED required; associates or bachelor’s degree preferred.

Licensure/Certification/Registry:

  • Basic Life Support (BLS) Certification within 30 days of job placement is required.

Successful completion of Safety First Training within 30 days of hire and annually thereafter required.

Experience:

  • Minimum of two years’ security officer, law enforcement or military experience is required.
  • One-year secretarial or comparable clerical experience strongly preferred.
  • Prefer minimum of one-year MH Security experience.

Other Knowledge/Skills/Abilities:

·         Ability to remain calm and collected in stressful situation, utilizing rational thinking and decision-making is required.

·         Ability to manage and prioritize several incidents/tasks simultaneously is required.

·         Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.

·         Skill in applying de-escalation techniques is required.

·         Ability to maintain a high level of confidentiality is required.

·         Ability to physically perform with prolonged standing, prolonged sitting, lifting patients, and restraining patients as necessary is required.

·         Must possess excellent interpersonal and customer service skills.

·         Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).

·         Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines. 

·         Knowledge of medical terminology is preferred.

Springfield, IL

Robert Wiley

Recruiter

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Full-Time
Evening Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence...

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-19452

Position Summary

Full-Time
Evening Shift

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence on the unit while serving as the primary communication and information “hub”, answering telephones, directing unit traffic, entering patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.     

Evenings, Full-Time [02:45PM – 11:15PM]

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  1. Safety and Security
  • Controls the entry and exit of colleagues and visitors to the unit.
  • Checks in visitors and ensures all visitor belongings are correctly stored before allowing access to the unit.
  • Unit Surveillance and monitoring cameras and alerting colleagues of potential safety issues.
  • Provides a visible deterrence to prohibited activities.
  • Reports any conditions that might constitute a security or safety risk to all staff.
  • Assists in maintaining safe environment and reports unsafe conditions.
  • Under the direction of the Registered Nurse, intercedes in disputes between individuals using verbal de-escalation techniques and skills, to diffuse potentially violent patient or visitor situations.
  • Under the direction of the Registered Nurse, physically manages combative, violent persons who endanger staff, physicians, patients or visitors.
  • Performs searches of persons, patient belongs, and rooms to ensure a safe environment.

 

  1. Communication
  • Promptly and courteously greets others in a friendly manner.
  • Receives and directs others by using AIDET and Greet & Feet.
  • Within scope of job description, responds to questions and provides direction.
  • Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally.
  • Consistently uses the Physician Profile to ascertain the correct method/number to page physicians.

 

  1. Information Processing
  • Prioritizes stat orders and immediate needs.
  • Processes orders accurately.
  • Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
  • Refers patient/visitor concerns to nursing and/or customer service staff.
  • Refers news media to nursing or public relations staff.

 

  1. Medical Records Maintenance
  • Assembles admission chart packs.
  • Puts patient identifier on all chart forms.
  • Scans patient documents to Medical Records.
  • Gathers and copies appropriate paperwork from the RN for patient transfers to other units and facilities.
  • Manages large amounts of sensitive and confidential information concerning patient and family information in medical documents.

 

  1. Service Requisitions
  • In partnership with the Nursing Material Specialists, assures adequate supplies are available.
  • Reviews receipts of new supplies and equipment upon arrival; validates accuracy and places supplies in assigned location.
  • Sends service requisitions to interdisciplinary departments.
  • Facilitates maintenance of equipment with Biomed or appropriate department.
  1. Unit Operations
  • Completes basic patient care tasks as directed by registered nurse.
  • Serves/monitors/collects food trays/utensils.
  • Responds to call lights and bed/chair alarms.
  • Provides 1:1 direct and constant patient observation including the completion of observation rounds as delegated.
  • Assists in completing witness undress for patient safety upon admission
  • Assists in completing environment and room safety checks.
  • Expedites timely admission, discharge, and transfer of patients to facilitate patient flow.
  • Participates in QI activities; maintaining logs, statistical records, and data collection.
  • Acts as a preceptor as needed.
  • Handles medications delivered from pharmacy directly or through the pneumatic tube system. Relocates these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
  • Assists with stocking unit supply stations.

 

  1. Accountability
  • Complies with established policies, procedures, standards, and guidelines.
  • Follows the chain of command.
  • Consistently utilizes time and resources effectively and efficiently.
  • Maintains cleanliness of unit, service area, and equipment.
  • Cooperates with all members of the healthcare team.
  • Enthusiastically supports and participates in planned changes.
  • Accepts responsibility for accurate and timely completion of tasks as assigned.

 

  1. Performs other related work as required or requested.

Required Experience

Education:

High school graduate or GED required; associates or bachelor’s degree preferred.

Licensure/Certification/Registry:

  • Basic Life Support (BLS) Certification within 30 days of job placement is required.

Successful completion of Safety First Training within 30 days of hire and annually thereafter required.

Experience:

  • Minimum of two years’ security officer, law enforcement or military experience is required.
  • One-year secretarial or comparable clerical experience strongly preferred.
  • Prefer minimum of one-year MH Security experience.

Other Knowledge/Skills/Abilities:

·         Ability to remain calm and collected in stressful situation, utilizing rational thinking and decision-making is required.

·         Ability to manage and prioritize several incidents/tasks simultaneously is required.

·         Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.

·         Skill in applying de-escalation techniques is required.

·         Ability to maintain a high level of confidentiality is required.

·         Ability to physically perform with prolonged standing, prolonged sitting, lifting patients, and restraining patients as necessary is required.

·         Must possess excellent interpersonal and customer service skills.

·         Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).

·         Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines. 

·         Knowledge of medical terminology is preferred.

Springfield, IL

Robert Wiley

Recruiter

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Full-Time
Evening Shift

Full-Time 02:45PM – 11:15PM Weekends: Every Other  Maintains a safe and secure environment for patients...

Mental Health Security Clerk

Springfield Memorial Hospital
Springfield, IL
Tracking Code 2024-19418

Position Summary

Full-Time
Evening Shift
  • Full-Time
  • 02:45PM – 11:15PM
  • Weekends: Every Other 

Maintains a safe and secure environment for patients, visitor, employees, and physicians. Provides a visible presence on the unit while serving as the primary communication and information “hub”, answering telephones, directing unit traffic, entering patient orders into the electronic medical record in a timely manner with a high degree of accuracy.  Intervenes in difficult and sometimes physical situations to ensure the safety of patients, visitors, employees and physicians.     

Highlights & Benefits

  • Paid Time Off (PTO)
  • Memorial Childcare
  • Mental Health Services
  • Growth Opportunities
  • Continuing Education
  • Local and National Discounts
  • Pet Insurance
  • Medical, Dental, Vision
  • Flexible Spending Account
  • 401(k)
  • Life Insurance & Voluntary Benefits
  • Employee Assistance Program & Colleague Wellness
  • Adoption Assistance

Required Skills

  1. Safety and Security
  • Controls the entry and exit of colleagues and visitors to the unit.
  • Checks in visitors and ensures all visitor belongings are correctly stored before allowing access to the unit.
  • Unit Surveillance and monitoring cameras and alerting colleagues of potential safety issues.
  • Provides a visible deterrence to prohibited activities.
  • Reports any conditions that might constitute a security or safety risk to all staff.
  • Assists in maintaining safe environment and reports unsafe conditions.
  • Under the direction of the Registered Nurse, intercedes in disputes between individuals using verbal de-escalation techniques and skills, to diffuse potentially violent patient or visitor situations.
  • Under the direction of the Registered Nurse, physically manages combative, violent persons who endanger staff, physicians, patients or visitors.
  • Performs searches of persons, patient belongs, and rooms to ensure a safe environment.

 

  1. Communication
  • Promptly and courteously greets others in a friendly manner.
  • Receives and directs others by using AIDET and Greet & Feet.
  • Within scope of job description, responds to questions and provides direction.
  • Facilitates telephone, verbal, written, and electronic communication with nursing staff, physicians, patients, and visitors promptly, accurately, and professionally.
  • Consistently uses the Physician Profile to ascertain the correct method/number to page physicians.

 

  1. Information Processing
  • Prioritizes stat orders and immediate needs.
  • Processes orders accurately.
  • Accurately inputs data into the electronic medical record and maintains accurate paper records for those items that are not computerized.
  • Refers patient/visitor concerns to nursing and/or customer service staff.
  • Refers news media to nursing or public relations staff.

 

  1. Medical Records Maintenance
  • Assembles admission chart packs.
  • Puts patient identifier on all chart forms.
  • Scans patient documents to Medical Records.
  • Gathers and copies appropriate paperwork from the RN for patient transfers to other units and facilities.
  • Manages large amounts of sensitive and confidential information concerning patient and family information in medical documents.

 

  1. Service Requisitions
  • In partnership with the Nursing Material Specialists, assures adequate supplies are available.
  • Reviews receipts of new supplies and equipment upon arrival; validates accuracy and places supplies in assigned location.
  • Sends service requisitions to interdisciplinary departments.
  • Facilitates maintenance of equipment with Biomed or appropriate department.
  1. Unit Operations
  • Completes basic patient care tasks as directed by registered nurse.
  • Serves/monitors/collects food trays/utensils.
  • Responds to call lights and bed/chair alarms.
  • Provides 1:1 direct and constant patient observation including the completion of observation rounds as delegated.
  • Assists in completing witness undress for patient safety upon admission
  • Assists in completing environment and room safety checks.
  • Expedites timely admission, discharge, and transfer of patients to facilitate patient flow.
  • Participates in QI activities; maintaining logs, statistical records, and data collection.
  • Acts as a preceptor as needed.
  • Handles medications delivered from pharmacy directly or through the pneumatic tube system. Relocates these medications, in original containers, to designated secure storage locations or delivers directly to appropriate licensed staff.
  • Assists with stocking unit supply stations.

 

  1. Accountability
  • Complies with established policies, procedures, standards, and guidelines.
  • Follows the chain of command.
  • Consistently utilizes time and resources effectively and efficiently.
  • Maintains cleanliness of unit, service area, and equipment.
  • Cooperates with all members of the healthcare team.
  • Enthusiastically supports and participates in planned changes.
  • Accepts responsibility for accurate and timely completion of tasks as assigned.

 

  1. Performs other related work as required or requested.

Required Experience

Education:

High school graduate or GED required; associates or bachelor’s degree preferred.

Licensure/Certification/Registry:

  • Basic Life Support (BLS) Certification within 30 days of job placement is required.

Successful completion of Safety First Training within 30 days of hire and annually thereafter required.

Experience:

  • Minimum of two years’ security officer, law enforcement or military experience is required.
  • One-year secretarial or comparable clerical experience strongly preferred.
  • Prefer minimum of one-year MH Security experience.

Other Knowledge/Skills/Abilities:

·         Ability to remain calm and collected in stressful situation, utilizing rational thinking and decision-making is required.

·         Ability to manage and prioritize several incidents/tasks simultaneously is required.

·         Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.

·         Skill in applying de-escalation techniques is required.

·         Ability to maintain a high level of confidentiality is required.

·         Ability to physically perform with prolonged standing, prolonged sitting, lifting patients, and restraining patients as necessary is required.

·         Must possess excellent interpersonal and customer service skills.

·         Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).

·         Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines. 

·         Knowledge of medical terminology is preferred.

Springfield, IL

Robert Wiley

Recruiter

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