Patient Care Leader - Emergency Department

Required Skills

1. Assists manager with planning, education and implementation of process improvements.
2. Performs safety audits to ensure ongoing regulatory compliance.
3. Performs chart audits to validate compliance with care protocols and documentation standards.
4. Assists the manager with review of policy and procedures.
5. Coordinates unit-specific orientation of new colleagues and monitors their progress after orientation is complete.
6. Facilitates colleague participation in development of unit goals.
7. Represents the acute care unit at specific committees as assigned.
8. Assists with investigation, follow through, and process improvement related to Sensor reports.
9. Serves as coach and mentor to colleagues in clinical and secretarial roles.
10. Maintains clinical excellence by participating in patient care and regularly serves as staff nurse.
11. Facilitates colleague education and participation at hospital events.
12. Demonstrates ability to foster team work within the department as well as across departments.
13. Provides input into colleague performance appraisals.
14. Assists the manager in preparation of unit budget by providing input into needed supplies and equipment.
15. Works with manager to develop plans to address colleague concerns identified by the Employee Opinion Survey.
16. Works with colleagues to ensure work schedules are complete and appropriate while utilizing a self-schedule method.
17. Works with manager to ensure staffing is appropriate each shift based on quantity & acuity of patients as well as skill level of colleagues scheduled to work. Makes adjustments as needed.
18. Works with manager to ensure that pertinent information is shared with all colleagues.
19. Works closely with manager, colleagues and physicians to identify opportunities to improve and facilitate patient satisfaction.
20. Performs patient rounds to assure patient satisfaction is achieved and concerns related to plan/provision of care are addressed prior to discharge.
21. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.