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Required Skills

• Creates schedules for team members, coordinates training and orientation of all new personnel to team, ensures team members’ compliance with all departmental and organizational policies and procedures, and prepares and conducts employee performance evaluations utilizing tools provided. Initiates training and/or corrective actions as necessary.

• Approves/manages the time and attendance system to ensure adherence to schedules and to ensure appropriate staffing levels are met.

• Supervises the daily work of Payment Application Specialists. Oversees day-to-day activities and responsibilities of cash posting team responsible for receipt, posting and reconciliation of all incoming cash payments. Pulling remits from vendor websites, which include 835/EFT posting, insurance checks and personal payments that come thru the mail.  Bad debt agency checks, bank loans, payroll deduction payments, NSF, State of Illinois sold vouchers, and intercorporate transactions.

• Acts as a Liaison for General Accounting and Treasury. Responsible for posting all the cash and are needed to help reconcile all items posted to the bank accounts.  This consists of 10 bank accounts from different accounting departments.  Maintains a daily cash reconciliation sheet used to provide information to general accounting and researches any discrepancies between reconciliation sheet and what was deposited in the bank. General accounting also has an outstanding list that is worked to ensure all deposits are posted.

• Acts as a Liaison for Anesthesia billing. Responsible for pulling their 835’s and EOB’s  and required to FTP to the billing company. Maintains a cash reconciliation spreadsheet to keep track of all payments. Tracks any payments that are comingled with MHS payments.

• Acts as a Liaison for Trubridge which is an outsource company that posts  payment in their old system CPSI. Researches any posting errors from the vendor and provides any EOB’s.  Ensures anything not done by the vendor is done by the cash posting team (payroll, State of Illinois sold vouchers, NSF and credit cards payment).

• Assists team with posting cash when necessary.

• Supervises the daily work of mail correspondence. Which consists of opening incoming mail and routing to the correct person or place.  Getting all outbound mail ready to send out and take to the correct location for pickup.  Also scanning all EOB’s and work that is done in Cerner Revenue Cycle in Application extender.  Assists in scanning issues or looking for EOB’s within Cerner.

• Supervises the daily cash reconciliation process, consisting of balancing daily reports from systems. Verifies balances and ensures balances are in appropriate column on our spreadsheet by entity.

• Investigates and resolves day-to-day operational problems encountered. Works closely with Revenue Informatics team to trouble shoot problems. Assures posting errors are corrected in a timely manner.  Stays ahead of technology changes coming with posting and updates to the Cerner platform and assists in testing payments in Dev, Cert, and Production environments.

• Develops and maintains written procedures for working each individual area as guided by department manager.

• Operates within the limits of the staffing budget or demonstrates measures taken to correct.

• Establishes a positive working relationship with all affiliated parties, IT staff and vendor representatives.

• Performs other related work as required or requested.

Required Skills

1. Supervises and manages all the nursing personnel during the shift.

1. Complies with standards of care as defined by the Hospital, Nursing Department, and of the accrediting and regulative bodies.

1. Manages emergency situations in the hospital.

1. Provides care to all age groups as defined by nursing standards on each unit. Uses age appropriate communication techniques. 

1. Works continuously to provide patients with a great experience during hospital visit.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

03/2020

Required Skills

1. Prepares and tests respiratory therapy equipment for proper and safe operation and periodically checks equipment in use and on units for proper operations and routine service. Reports malfunctioning equipment to manager.

1. Follows and enforces safety rules, instructions, and procedures of the Respiratory Therapy Department and hospital to contain and minimize the spread of infection.

1. Receives, documents, and executes physicians’ orders relating to respiratory care order set. Interprets and evaluates physician orders and charts that pertain to respiratory care and identifies possible contraindications to medications, treatments, and related hazard with their use.

1. Measures and administers prescribed medications, such as oxygen and aerosolized medications, to patients. Administers the following procedures or therapies: EZPAP, humidity and aerosol, chest physical therapy, incentive spirometry, TB skin test, pulse oximetry and bedside pulmonary function/mechanics and high-flow oxygen therapy.

1. Assesses patients’ conditions and responses to respiratory therapy by checking pulse, blood pressure, respiratory frequency, tidal volume, inspiratory pressure, cough, sputum, breath sounds, and other pertinent data related to patients. Recognizes and treats adverse reactions and emergency situations arising during treatment.

1. Recognizes and responds to the signs of cardiopulmonary arrest and/or failure and life-threatening arrhythmias as seen on EKGs. As necessary, assists in performing and/or initiating CPR procedures.

1. Modifies therapy in accordance with respiratory therapy policy in cases of adverse or ineffective patient response and reports changes to shift supervisor.

1. Records procedures, patient responses, and medication administration in compliance with departmental documentation requirements. Relays same information orally or in writing to management and/or other Therapist(s) as shift changes occur.

1. Participates in in-service, continuing education, and other staff development activities to develop and maintain necessary competencies.

1. Maintains the security and confidentiality of all patient records and information

1. Evaluates and ensures the accuracy of ABG reports and informs the proper physician, nurse, and/or therapist of abnormal results.

1. Performs arterial punctures using approved criteria and maintains competency through annual reviews.

1. Performs nasal and tracheal suctioning of patients and obtains tracheal secretions for cultures

1. Performs CPR procedures as part of the Stat Code Team

1. Maintains, monitors, and provides respiratory care to patients on continuous mechanical ventilators.

1. Provides respiratory care to ICU patients (including lung auscultation); recommends or obtains ABG samples, x-rays, O², and other respiratory care procedures as patient condition warrants. Alerts the appropriate staff of any changes in patient condition.

1. Monitors and cares for patients with artificial airways and endotracheal cuffs.

1. Assists in the clinical instruction of respiratory therapy students, including serving as a clinical preceptor.

1. Instructs patients, families, and other hospital personnel in the proper use of respiratory therapy equipment and the associated procedures and techniques used.

1. May performs endotracheal intubations using approved criteria and maintains competency through annual review.
2. May assist physician(s) in performing bronchoscopy using approved criteria and participates in patient sedation and monitoring. Maintains competency through annual review.

1. May perform as a team leader during an assigned shift. Plans staff assignments, ensuring completion of patient care orders and daily operational tasks, responding to stat codes, and performing other duties associated with providing safe, quality care to patients.

1. Provides cardiopulmonary services in emergency situations. Performs patient assessment and treatment according to the emergency department / respiratory care order set.

1. Provides leadership for departmental or multidisciplinary teams related to clinical quality, safety, education, best practice, patient satisfaction, or process improvement. Works with nursing unit-based councils and the Quality Practice Council to make changes in practice that affect respiratory care outcomes.

1. Collaborates and shares clinical information with the multidisciplinary health team to achieve evidence-based care and outcomes.

1. Assists in developing and updating departmental policies and procedures, competency based performance criteria, and education of staff to meet necessary guidelines.

1. Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Participates in scheduling of diagnostic/consultative/educational activities for Sleep Disorder Center patients as approved by the Manager of Pulmonary Lab/Sleep Disorders Center.

1. Maintains necessary patient records and performs required billing procedures to assure the continued solvency of the Sleep Disorder Center.

1. Prepares for night-time/day-time polysomnography

1. Reduces polysomnographic data to a tubular form for interpretation.

1. Participates in meetings and monthly conferences by the Sleep Disorders Center staff. Obtains/maintains 10 CEU’s per year by attending programs with focus on sleep medicine.

1. Optional duty: Analyzes the polysomnographic recording and prepares detailed report of sleep stages, sleep architecture, limb movement, respiratory and cardiac events.

1. Maintains and documents personal skills and education to assure optimum performance of duties.

1. Participates in continuing education for non-Sleep Disorders Center professional, patients (or parents), students, and the public to facilitate the proper identification and treatment of patients of all ages with sleep disorders and proper use of Sleep Disorders Center facilities

1. Participates in Sleep Disorders Center related research activities as approved by the Medical Director and Manager of Pulmonary Lab.

1. Helps maintain required Sleep Disorders Center records including.

• Types of patient seen by major diagnostic categories.
• Types of diagnostic procedure performed.
• Results of various types of treatment efforts undertaken with Sleep Disorder Center Patients.

1. Maintains and calibrates testing equipment.

1. Participates in evaluation of needed equipment to recommend to the Manager of the

1. Pulmonary Lab.

1. Participates in the accreditation process.

1. Responsible for quality control measure.

1. Maintains current CPR or BCLS certification.

1. Performs all other duties as designated by the Sleep Disorders Center Medical Director, & Program Manager of Pulmonary/Sleep Lab.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Minimum cleaning and maintenance of R.T. equipment.

1. Prepares and tests R.T. equipment for proper and safe operation and periodically checks R.T. equipment in use and on units for proper operation and routine service. Reports malfunctioning equipment to manager.

1. Follows and enforces safety rules of the R.T. Department and hospital following special instructions, such as isolation precautions to prevent the spread of infection.

1. Receives, verifies, and processes all necessary documentation for correct order.

1. Documents patient oxygen use for charging purposes by visual inspection of every patient care unit bed.
2. Changes humidifiers and aerosol generators according to department policy.

1. Performs emergency rounds according to department policy.

1. Distributes E-cylinders of oxygen to the designated gas stations within MMC.
2. Receives and documents orders from physicians relating to Respiratory Care Order Set. Also reads and evaluates physician orders and charts that pertain to respiratory care and is aware of contraindication to medications, treatments, and related hazards with their use.

1. Measures and administers prescribed medications to patients (oxygen & aerosolized medications, etc.). Also administers the following therapy:  EZPAP, humidity and aerosols, chest physical therapy, incentive spirometry, pulse oximetry, BiPAP and CPAP administration and bedside pulmonary function/mechanics.

1. Assesses patients’ conditions and response to respiratory therapy by checking patients pulse, blood pressure, respiratory frequency, tidal volume, inspiratory pressure, cough, sputum, breath sounds, and other pertinent data that relates to the patient. Must also be alert to adverse reactions of patient during treatment, plus be aware of proper response to emergencies.

1. Recognizes signs of cardiopulmonary arrest and/or failure and assists in performing CPR procedures. Also must be able to recognize life-threatening arrhythmias or EKG strips.

1. Modifies therapy to deal with adverse or ineffective patient response and reports changes to shift supervisor.

1. Records procedures and patient response in appropriate electronic documentation, departmental paperwork, medication administration records, interdisciplinary plan of care and education record and requisitions. Completes both written and oral reports on patients and relays information to oncoming therapists.

1. Participates in in-services, continuing education, and other staff development activities.

1. Performs CPR procedures as part of the Stat Code Team.

1. Keeps confidential all patient information received and follows MMC Guest Relations guidelines.

1. Follows MMC and Pulmonary Medicine infection control policies

1. Performs all duties under supervision of Certified Respiratory Therapist, Registered Respiratory Therapist, or shift supervisor.

1. Performs other related duties as assigned or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principal Duties & Responsibilities: 

1. Develop and execute a comprehensive EHR strategy and roadmap, ensuring alignment with organizational objectives and industry best practices.
2. Serve as the primary liaison between executive sponsors, stakeholders, IT leadership, and project teams, ensuring seamless communication and collaboration.
3. Advocate for Epic best practices, encouraging adoption of standardized workflows to optimize efficiency and clinical outcomes.
4. Keep up with of emerging trends, Epic updates, and regulatory changes that impact the system and provide strategic recommendations.
5. Lead all phases of Epic implementation and optimization, including system design, build, testing, training, go-live, and post-go-live support.
6. Monitor project progress, proactively identify risks and interdependencies, and implement mitigation strategies.
7. Ensure adherence to timeline, scope, and budget constraints, adjusting strategies as necessary to keep the project on track.
8. Develop KPIs and reporting mechanisms to measure project success, presenting regular updates to executive leadership.
9. Lead and manage cross-functional project teams, including analysts, trainers, clinical informaticists, and technical staff.
10. Oversee the hiring, onboarding, certification, and training of Epic project staff, ensuring high competency levels.
11. Collaborate with clinical, operational, and administrative leaders to assess workflows, validate system design, and drive adoption.
12. Facilitate stakeholder meetings, workshops, and leadership updates to ensure alignment and informed decision-making.
13. Manage the Epic program budget, ensuring sustainability and cost-effectiveness.
14. Oversee financial planning, including cost-to-budget forecasting, invoice approvals, and purchase order authorizations.
15. Negotiate and manage contracts with Epic representatives and third-party vendors, ensuring deliverables align with organizational needs.
16. Coordinate vendor site visits, system demonstrations, and consultant engagements.
17. Develop and execute change management strategies to promote end-user adoption and minimize resistance.
18. Work closely with HR and training teams to create and deploy comprehensive training programs for clinicians, administrators, and IT staff.
19. Facilitate end-user engagement through workshops, feedback sessions, and ongoing system improvements.
20. Ensure compliance with industry standards and regulations (e.g., HIPAA, Joint Commission, CMS requirements).
21. Establish governance models and policies to maintain data integrity, security, and confidentiality.
22. Define and monitor Epic system KPIs to evaluate performance, user adoption, and system effectiveness.
23. Partner with leadership teams to ensure the long-term sustainability and evolution of the EHR system.

Required Skills

1. Identifies conflicting views or issues, and strives to identify the best solutions.

1. With limited supervision, documents issues, completes requests for service, and functions as a liaison between user departments, IS supervisors and software vendors.

1. With limited supervision, collects information from diverse sources and performs various analyses and summarization of the information and data in order to coordinate complex systems or projects.

1. Assists in evaluating anticipated and actual results of changes to information/process flow following implementation. Works with user community and peers to determine available options to meet workflow needs and under general supervision work with vendors to define and make any pertinent modifications.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Demonstrates thorough system/application knowledge; Provides system/application support as needed.

1. Assists in monitoring and analysis of the operation of current software and hardware in the resolution of system problems; identifies and recommends areas of possible improvements.

1. Assists in design, development, implementations, and maintenance of modules within applications which support multiple departments in the Health System.

1. Assists in developing maintenance and support procedures for operations.

1. Assists in developing test plans and in the testing of hardware/ software along a pre-defined test plan in order to minimize the number of live errors.

1. Performs or coordinates security and access audits on systems supported, automating audits to streamline operations.

1. Assists with requests from users for system changes, determines the nature and scope of project, evaluates vendor software packages, and assists in determining cost effectiveness of project.

1. Assists with determination of system requirements, resource requirements, and the scheduling of activities for accomplishing the project.

1. Under limited supervision coordinates all phases of the implementation of new systems or features and with upgrades to existing systems including delegation of tasks needed to complete the project. May coordinate multiple projects simultaneously.

1. Promotes and demonstrates effective teamwork attitude utilizing input and ideas from others and readily offering assistance or feedback to others as needed, demonstrating user oriented focus.

1. Assists with tasks and can serve as a facilitator and consultant to assist in analysis of process flow and implementation of change to improve quality of service.

1. Support development and achievement of departmental goals and initiatives in a positive constructive manner at all times. Develop and achieve personal goals annually.

1. Participate in development opportunities including but not limited to quality and employee classes as determine by manager and employee. (MHS, vendor, or scholastic provider; member of professional society). 

1. Subject to call back at all times. Must be available to support the organization and staff as necessary particularly in crisis or downtime situations.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.