Work with us

Required Skills

• Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. 
• Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
• Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
• Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances. 
• Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested. 
• Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
• Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards. 
• Manages task lists within the electronic health record.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

1. Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
2. Provide 25 hours of billable services per week to clients.
3. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
4. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
5. Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
6. Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
7. May organize, plan and participate in therapy groups for clients and/or their families, as assigned.

Client Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay clients.
3. Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Demonstrate through initiative and apparent effort involvement in clinical supervision.
• Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
• Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

• Ability to accommodate evening/weekend hours.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Obtain psychiatric social services assessments within 3 working days after admission and record in patient’s record. Assessments must include all regulatory mandated information.
• Provide group, individual, and family counseling to patients of all ages and their families as requested by physician or multidisciplinary team. Documents in record after each session and supports information needed for Utilization Review criteria and the patient treatment plan.
• Initiates discharge planning when patient is admitted. Discharge planning is coordinated with physician and interprofessional team.  Assures that discharge plans are secured when patient is medically ready for discharge.  Assures that all necessary information has been transmitted to next provider of care.
• Maintains knowledge of community resources.
• Complies with the Illinois Mental Health Code and Confidentiality Act.
• Provides leadership role in interprofessional treatment team meetings. .
• Consults with colleagues for individual treatment planning of unusual patient situations.
• Provides evidence of continuing education in the profession.
• Assists, as needed, in the staff training, new employee orientation, student education, community education, in-house activities, and general public relations activities.
• Aware of and complies with department and hospital policy and procedures.
• Demonstrates knowledge of care for older adults through accurate assessments, treatment and effective implementation of interventions.
• Perform other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

1. Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7).
2. Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
3. Provide 25 hours of billable services per week to patients.
4. Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan.
5. Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence.
6. Use behavioral activation techniques with patient as an adjunct to other treatments.
7. Provide evidence-based, brief structured psychotherapy (PST-PC).
8. Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment).
9. Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan.
10. Document all encounters according to policies and procedures.
11. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
12. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
13. Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
14. Manage the termination process and discharge planning to enhance patients’ abilities to retain treatment changes and/or use other available support services.
15. May organize, plan and participate in therapy groups for patients and/or their families, as assigned

Patient Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection.
3. Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Job Relationships

1. Demonstrate through initiative and apparent effort involvement in clinical supervision.
2. Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
3. Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

1. Ability to accommodate evening/weekend hours.
2. Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

1. Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7).
2. Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
3. Provide 25 hours of billable services per week to patients.
4. Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan.
5. Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence.
6. Use behavioral activation techniques with patient as an adjunct to other treatments.
7. Provide evidence-based, brief structured psychotherapy (PST-PC).
8. Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment).
9. Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan.
10. Document all encounters according to policies and procedures.
11. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
12. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
13. Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
14. Manage the termination process and discharge planning to enhance patients’ abilities to retain treatment changes and/or use other available support services.
15. May organize, plan and participate in therapy groups for patients and/or their families, as assigned.

Patient Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay patients.
3. Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Job Relationships

1. Demonstrate through initiative and apparent effort involvement in clinical supervision.
2. Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
3. Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

1. Ability to accommodate evening/weekend hours.
2. Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

1. Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7).
2. Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
3. Provide 25 hours of billable services per week to patients.
4. Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan.
5. Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence.
6. Use behavioral activation techniques with patient as an adjunct to other treatments.
7. Provide evidence-based, brief structured psychotherapy (PST-PC).
8. Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment).
9. Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan.
10. Document all encounters according to policies and procedures.
11. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
12. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
13. Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
14. Manage the termination process and discharge planning to enhance patients’ abilities to retain treatment changes and/or use other available support services.
15. May organize, plan and participate in therapy groups for patients and/or their families, as assigned

Patient Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection.
3. Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Job Relationships

1. Demonstrate through initiative and apparent effort involvement in clinical supervision.
2. Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
3. Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

1. Ability to accommodate evening/weekend hours.
2. Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

1. Conduct assessments of patient, including completion of the Patient Health Questionnaire (PHQ-9) depression scale and General Anxiety Screening (GAD-7).
2. Develop initial comprehensive assessment data including patient presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
3. Provide 25 hours of billable services per week to patients.
4. Consult with patient and primary care provider about treatment options and preferences; coordinate initiation of treatment plan.
5. Monitor patient closely for changes in severity of symptoms and medication side effects. Educate patients about medication and side effects as needed. Encourage treatment adherence.
6. Use behavioral activation techniques with patient as an adjunct to other treatments.
7. Provide evidence-based, brief structured psychotherapy (PST-PC).
8. Participate in regular caseload supervision with treatment team, focusing on patients improving adequately (e.g., less than 50% reduction in symptoms after 8-12 weeks in treatment).
9. Coordinate communication between patient and primary care physician and consulting psychiatrist; provide recommendations for change in treatment plan.
10. Document all encounters according to policies and procedures.
11. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled patients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
12. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
13. Clarify priority problems, goals for change, and session limits according to agency policy to assist patients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
14. Manage the termination process and discharge planning to enhance patients’ abilities to retain treatment changes and/or use other available support services.
15. May organize, plan and participate in therapy groups for patients and/or their families, as assigned

Patient Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, patients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection.
3. Provide necessary patient information to other agencies or health care providers to coordinate services to identified patients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Job Relationships

1. Demonstrate through initiative and apparent effort involvement in clinical supervision.
2. Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
3. Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

1. Ability to accommodate evening/weekend hours.
2. Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Consistently monitor the physical needs of the clients and provide necessary personal assistance as needed.
• On an as-needed basis, assist in the maintenance of therapeutic activities designed to prepare clients for program participation.
• On an as-needed basis, assist clients in activities designed for developing good self-care skills, work readiness skills, socialization skills, behavior skills, and/or instructing and supervising clients in actual work.
• On an as-needed basis, provide required documentation necessary to track clients’ progress when necessary.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• On as as-needed basis, assist and participate in in-service training and staff meetings.
• Complete all mandatory education requirements by specified deadlines.
• Adhere to MBH/MHS Behavioral Standards.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Direct Clinical Services

• Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
• Provide 25 hours of billable services per week to clients.
• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
• Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
• Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
• Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
• May organize, plan and participate in therapy groups for clients and/or their families, as assigned.

Client Information System

• Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
• Complete required administrative forms. Collect necessary information for billing and fee collection.
• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
• May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

• Supervisor and employee mutually identify professional goals that will enhance job related skills.
• Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
• Complete mandatory education requirements by specified deadlines.
• Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Demonstrate through initiative and apparent effort involvement in clinical supervision.
• Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
• Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

• Ability to accommodate evening/weekend hours.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Provides individual skills training in activities of daily living, including managing medications, budgeting, meal preparation, housekeeping, personal hygiene, and other areas as needed to promote independence in daily living.

2. Assists clients in meeting their recovery plan goals and promotes clients’ overall safety and well-being.

3. Supports program expectations, rules, and procedures.

4. Follows appropriate sanitary practices in food storage, meal preparation, and clean up.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support the mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Maintains adequate housekeeping standards at all times.

7. Organizes household functions and monitors and reports facility maintenance.

8. Demonstrates willingness to enhance knowledge of behavioral health, to be flexible when working with others, and to adhere to a solid work ethic when working independently.

9. Provides required number of hours of services per week to individuals within the Residential Program.

10. Completes all mandatory education requirements, including monthly clinical supervision as required by the Illinois Department of Human Services.

11. Performs other related work as required or requested.