Work with us

Required Skills

• Consistently monitor the physical needs of the clients and provide necessary personal assistance as needed.
• On an as-needed basis, assist in the maintenance of therapeutic activities designed to prepare clients for program participation.
• On an as-needed basis, assist clients in activities designed for developing good self-care skills, work readiness skills, socialization skills, behavior skills, and/or instructing and supervising clients in actual work.
• On an as-needed basis, provide required documentation necessary to track clients’ progress when necessary.
• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• On as as-needed basis, assist and participate in in-service training and staff meetings.
• Complete all mandatory education requirements by specified deadlines.
• Adhere to MBH/MHS Behavioral Standards.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
• Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
• Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
• Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
• Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

Required Skills

1. Performs and documents preventive maintenance properly and within time frame indicated

1. Installs and maintains doors and associated hardware

1. Maintains Taylorville Memorial Hospital key system

1. Performs carpentry associated work on remodeling projects

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Provides security where needed

1. Responds to hospital emergency code requests

1. Arranges self-directed learning and participates in continuing education on an annual basis

1. Consistently follows all safety procedures/policies in completing work assignments

1. Actively participates in Competency Assessment Process.

1. Performs other job related duties as assigned. 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Answers department phone and addresses requests.
• Maintains the medical record electronically, including the conversion of paper to electronic.
• Able to refer to and find patient records within the older file system as appropriate.
• Maintains the file system/rooms in a manner that assures prompt retrieval of patient information when needed.
• Prepares and provides medical records as needed to internal and external requestors, monitoring movement in appropriate system.

• Scans reports into patient accounts under appropriate headings.
• Verifies scanned images are legible, clear and titled correctly.
• Analyzes records for documentation deficiencies, keeping current with the documentation requirements and addressing physician questions or comments with a note and/or copies of the requirements.
• Forwards incomplete records in accordance with established guidelines to assure prompt completion by appropriate persons.
• Complies with policies and procedures related to medico-legal matters including confidentiality, amendment of medical records, release of information, etc.
• Enters information into the Patient Disclosure Log.
• Boxes and logs charts for storage (i.e. monitor strips, etc.).
• Performs other related work as required or requested.

Required Skills

• Answers department phone and addresses requests.
• Maintains the medical record electronically, including the conversion of paper to electronic.
• Able to refer to and find patient records within the older file system as appropriate.
• Maintains the file system/rooms in a manner that assures prompt retrieval of patient information when needed.
• Prepares and provides medical records as needed to internal and external requestors, monitoring movement in appropriate system.

• Scans reports into patient accounts under appropriate headings.
• Verifies scanned images are legible, clear and titled correctly.
• Analyzes records for documentation deficiencies, keeping current with the documentation requirements and addressing physician questions or comments with a note and/or copies of the requirements.
• Forwards incomplete records in accordance with established guidelines to assure prompt completion by appropriate persons.
• Complies with policies and procedures related to medico-legal matters including confidentiality, amendment of medical records, release of information, etc.
• Enters information into the Patient Disclosure Log.
• Boxes and logs charts for storage (i.e. monitor strips, etc.).
• Performs other related work as required or requested.

Required Skills

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MH property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Required Skills

1. Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs.

1. Demonstrates competent performance & completion of technical skills within scope of nursing technician.

1. Reinforces patient teaching relative to presenting conditions.

1. Assures that department is survey-ready at all times.

1. Communicates effectively with all members of the patient care team.

1. Promotes cooperation and teamwork between departments.

1. Documents care provided in the medical record according to policies & procedures.

1. Becomes familiar with all aspects and requirements of patient’s medical record.

1. Provides safe patient care during patient transport utilizing appropriate protocols.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description

Required Skills

1. Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. 
2. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
3. Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
4. Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, patient portions at the time of service, and other old balances. 
5. Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested. 
6. Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
7. Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards. 
8. Manages task lists within the electronic health record.
9. Demonstrates support for and participates in accomplishing team goals and objectives.
10. Assists clinic in meeting goals related to maintaining required government programs, such as NCQA and Meaningful Use programs.
11. Performs other related work as required or requested.

Required Skills

1. Reviews medical records and accurately code the principal and all secondary diagnoses and procedures using ICD-10-CM, ICD-10-PCS, and/or CPT coding conventions; sequence the diagnoses and procedures using coding guidelines; abstract and compile data from medical records to assign the most appropriate codes for optimal reimbursement.

1. Assists in the charge capture process to ensure the capture of technical and professional charges related to the healthcare services provided. Enter charges based on department documentation.  Responsible for appropriate application of charges for services provided in the Emergency Department by the physician and for resources utilized by the facility including professional fee, facility fee, procedure and supplies.

1. Performs coding of inpatient/observation accounts, as assigned by supervisor/manager, performs coding analysis on inpatient/observation accounts utilizing 3M and /or other coding products. Prepares coding summaries.  Abstracts all coded records in coding system per procedure.  Assists with post bill audit as directed by supervisor/manager.  Ensure the MS-DRG assignment is accurate.

1. Performs coding of outpatient diagnostic accounts- as assigned performs coding analysis on all outpatient diagnostic accounts utilizing 3M and/or other coding products. Abstracts all coded accounts in coding system per procedure.  Ensure ambulatory payment classification (APC) assignment is accurate.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Maintains competency with coding changes. Participates in required continuing education and compliance training programs to maintain an understanding of anatomy and physiology, medical terminology, disease processes and surgical techniques to support the effective application of ICD-10-CM, ICD-10-PCS and CPT coding guidelines for outpatient diagnoses and procedures.  Staff will maintain up-to-date knowledge of medical records practices, standards, regulations, The Joint Commission (TJC), Centers for Medicare and Medicaid (CMS), Federal Intermediary (FI) and other related organizations. 

1. Ensures compliance with all current Abraham Lincoln Memorial Hospital and department policies and procedures.

1. Ensures accurate and timely coding of records, within organizational and departmental guidelines. Ensure patient confidentiality and information security according to laws and regulations governing privacy and security.

1. Communicates with Patient Accounts to resolve billing/coding matters. Demonstrates ability to cooperate with Abraham Lincoln Memorial Hospital management personnel, physicians and other persons contacted during the working day.  Works directly with physician and Allied Medical Staff to clarify coding issues.  Utilizes physician documentation query form effectively. 

1. Enters and retrieves patient medical data from computer terminal updating entries as necessary; audit medical record for accuracy and completeness, note deficiencies and refer for appropriate follow up and completion.

1. Participates in routine coding meeting with Coding Supervisor and other meetings at determined appropriate.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Installs, tests, troubleshoots and repairs electrical circuits, equipment, and appliances per codes and specifications.

1. Resolves difficult wiring and/or installation problems, determines how best to repair faulty electrical systems and equipment and completes complex work orders.

1. Repairs and installs present electronic systems and equipment as directed to include nursing call systems, intercom systems, paging, communication systems, and fire alarm systems.

1. Observes functioning of installed equipment systems to detect hazards and need for adjustments, relocation or replacement.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Plans layout, installs, and repairs wiring, electrical fixtures, apparatus and control devices.

1. Measures, cuts, bends, threads, assembles, and installs electrical conduit using appropriate tools. Tests continuity of circuit to insure electrical compatibility and safety of components using testing instructions such as vault OHM meter, meggar, and other test equipment.

1. Isolates defects in electrical circuits, fixtures, and appliances.

1. Installs control and distribution equipment.

1. Performs tasks as assigned through work order system.

1. Responds to miscellaneous calls from hospital staff.

1. Maintain time and material logs required.

1. Provides a safe environment by adhering to all infection control guidelines, hospital policies and procedures, and applicable codes and regulations.

1. Participates in department on-call rotation as necessary.

1. Assists in maintaining the physical plant and grounds when requested.

1. Provides security assistance when requested, such as responding to security issues.

Performs other related work as required or requested