Work With Us

Required Skills

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MH property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Required Skills

1. Performs age appropriate assessments.
2. Analyzes data to identify nursing problems.
3. Provides direct patient care, develops individualized plan of care in partnership with patients & families. Evaluates patient progress toward attainment of goals, revising plan of care when indicated.
4. Delegates patient care tasks to LPNs and unlicensed assistive personnel based on job description and patient needs.
5. Appropriately supervises performance of LPNs and unlicensed assistive personnel.
6. Builds teamwork when supervising and delegating to others.
7. Documents patient care according to policies and procedures.
8. Ensures appropriate implementation of physician’s orders.
9. Precepts new nursing employees and/or nursing students.
10. Identifies & resolves safety risks.
11. Participates in continuous quality improvement, periodic review of policies, procedures and pre-printed physicians orders.
12. Assists with educational activities for other staff on the nursing unit.
13. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Responsible for completing all steps of pre-registration/registration including patient interview, collecting insurance information, obtaining picture identification and signatures for consents, providing Advance Directive information and distributing required patient information.
• Coordinate accurate patient data collection to verify insurance eligibility and determine financial obligation, which may include collection of copayments.
• Act as the communication hub for the hospital and demonstrate ability to function well in stressful situations. Monitor alarms and weather information. Call and process all codes as needed, and provide ongoing communication support during all code and disaster situations according to policies and procedures.
• Dispatch calls to all call staff including: Administrator on Call, nurse managers, house supervisors, surgery staff, respiratory therapy, and Plant Operations. Maintain records of current on call staff. Answer incoming calls to main hospital switchboard.
• Answer incoming calls for emergency line (56700) and process timely and correctly.
• Answer Stat Code and Rapid Response calls and process timely and correctly.
• Demonstrates an ability to be flexible, willing to work alternative shifts and cover call-ins as needed. May be required to work night or weekend shifts.
• Ensures compliance with all applicable HIPAA, Joint Commission, CDC, LMH, and state and federal statues, providing required associated literature to patients at all PAS access points.
• Coordinate security efforts for LMH through monitoring of security cameras and coordination of necessary actions with Plant Operations and/or police as needed, according to policy and procedure. Check in and log visitors entering the building after normal business hours.
• Responsible for patient flow in the ED, Diagnostic Center, Acute Care Unit, Obstetrics, and Special Procedures Area. Enters patient information into department whiteboards for tracking purposes.
• Monitors the patient volumes and flow throughout the day, adjusting Patient Access staff as needed. Work with staff and leaders in other areas in order to coordinate timely patient flow and services.
• Coordinate admission and patient placement in collaboration with the Case Management Team, Nursing Leadership, and Environmental services. Consult with other departments to provide for an interdisciplinary approach to patient’s needs.
• Conducts daily audits of accounts for quality assurance and performs necessary action to correct patient accounts. Distributes corrections as appropriate.
• Conduct insurance verification tasks, including referrals and authorization for elective and emergent patients. Check eligibility for Medicare, Medicaid, private insurance, etc.
• Demonstrates ability to be organized and perform daily tasks including reporting and closeout duties. Verify census information and patient data at the end of each day to ensure accurate patient accounts.
• Monitor the patient safe, recording and securing patient valuables as needed.
• Maintain petty cash and service recovery funds. Perform daily closing duties associated with the cash drawer.
• Orients and cross-trains others within assigned area of responsibility as directed and defined by management. May assist other areas within the unit or department, as necessary, during times of special needs or staff absences.
• Greet visitors and patients; answer patient questions (via telephone/ in person) and provide directional information as requested. Contribute to the positive customer relations and work to address any issues that arise when patients are present in order to maintain the positive experience.

Required Skills

1. Position patient and/or equipment to efficiently obtain high quality images, along with selecting the proper technical factors & perform proper views according to department protocol. Maintain knowledge of anatomy and pathology in order to produce high quality images. Review images before completing exam.
2. Coordinate procedures with appropriate departments and personnel as needed.
3. Ensure exams are completed in a prompt manner from receipt or requisition, imaging, and handling for interpretation. Ensure that images are accurate with correct patient information. Make sure comparison images / reports are available. Locate film jacket if necessary for these exams.
4. Utilize effective patient care and communication skills to obtain optimum patient rapport.
5. Monitor patient condition and take appropriate action to ensure continuity of patient care.
6. Ensure patient comfort, safety and modesty throughout procedures.
7. Record patient history and exam information in Penrad.
8. Wears film badge to assure compliance with ALARA standards.
9. Maintain cleanliness of rooms, equipment, and other work areas.
10. Perform clerical and receptionist tasks, which includes scheduling exams and faxing results.
11. Assist with the transportation of patients to and from the Radiology Department as required.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Properly position patient and equipment according to radiologist protocols. Select proper technical factors to obtain quality images. Utilize knowledge of anatomy and pathology in order to produce high quality images.
2. Under the direction of a physician, administer appropriate contrast agents according to department protocol and maintain current knowledge of these agents and their indications/contraindications.
3. Ensure appropriate consent forms and patient history forms are completed and signed.
4. Ensure that exams are completed in a prompt manner for interpretation.
5. Uses filtration devices (i.e. boluses, filters), FFD, film-screen combinations, photocell selection, etc. to obtain highest quality images.
6. Utilize effective patient care and communication skills to obtain optimum patient rapport.
7. Monitor patient condition and take appropriate action to ensure continuity of patient care.
8. Ensure patient comfort, safety and modesty throughout procedures.
9. Wear film badge to assure compliance with ALARA standards.
10. Maintain adequate supply inventory in work area, restocking as needed. Notify supervisor of inadequate supplies.
11. Use protective devices (i.e. aprons, gloves) and techniques according to department radiation safety guidelines.
12. Ensure safety of other personnel and visitors required to remain in unshielded areas.
13. Use beam restriction devices to consistently minimize radiation exposure to patients.
14. Participate in routine call assignment.
15. Maintain cleanliness of rooms, equipment, and other work areas and assist with transportation of patients.
16. Assist students with other technologist with CT and Radiographic procedures.
17. Assist all new technologists with training and guidance in learning CT.
18. Work with Radiologist to assist with the development and maintenance of procedure protocols.
19. Perform clerical tasks, which include scheduling exams and faxing results.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Coordinate scheduling according to department protocol and communicate scheduling information to appropriate areas.
2. Schedule exams accurately with pertinent information noted.
3. Notify appropriate technologist regarding “overbook” cases or special requests.
4. Check for conflicts in scheduling.
5. Accurately prepare schedule for next day.
6. Respond promptly and courteously to customer requests and ensure minimal customer waiting time.
7. Answer telephone calls promptly/courteously, transfer calls efficiently, and communicate messages accurately.
8. Set up rooms for exams and clean exam rooms after each patient.
9. Properly use the PACS imaging system to apply patient history and set exams to be read.
10. Stock supplies in rooms.
11. Accurately and effectively utilize the hospital-wide information systems to streamline work and improve customer satisfaction.
12. Assist technologist with the transport and transfer of patients on and off of x-ray table.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery. 
2. Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
3. Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
4. Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits. Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, patient portions at the time of service, and other old balances. 
5. Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested. 
6. Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
7. Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards. 
8. Manages task lists within the electronic health record.
9. Demonstrates support for and participates in accomplishing team goals and objectives.
10. Assists clinic in meeting goals related to maintaining required government programs, such as NCQA and Meaningful Use programs.
11. Performs other related work as required or requested.

Required Skills

• Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
• Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
• Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
• Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
• Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.