Work With Us

Required Skills

Assesses patient’s health status through interview, observation and physical assessment skills.

Responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process.

Participates in research when appropriate and incorporates research findings into evidence-based clinical practice.

Contributes to quality improvement processes.

Completes documentation in the patient medical record accurately and in a timely manner

Demonstrated technical knowledge and skill to safely utilize patient care equipment.

Prioritizes work based on changes in the patient condition, changes in assignments and unanticipated interruptions.

Performs all nursing care activities using techniques to promote safety, reduce risks, and follows policies and procedures.

Acts as an advocate for the patient with families, physicians and other healthcare team members.

Adapts teaching strategies based on the patient’s response, readiness to learn and level of comprehension.

Implements cultural, age-specific gender and developmental factors into patient/family education about health concerns, disease specific conditions, self-care and long-term management of chronic conditions.

Perform tactics to support great patient experience and lead others to support initiatives in patient experience.

Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

11/2018

Required Skills

• Plays a vital role in representing JMH in a positive, compassionate manner with professional communication, mannerism, and appearance
• Assist patients/visitors throughout the enterprise, providing telephone support, one-on-one assistance and way finding.
• Maintains cooperative and productive working relationships with all co-workers, physicians, management, and external customers to coordinate for optimum patient flow and throughput.

• Actively supports patient/family centered care by actions and attitude that demonstrates service excellence.

• Identifies customer service concerns and resolves and/or initiates service recovery.

• Accountable for Admissions and/or Registrations (Outpatient/ED/Pre), to ensure accurate demographic/financial data is properly obtained, entered, and documented into required system(s), which includes Bedside registrations, Pre-Registration, Point of Service Registrations, Bed Assignments and Facility to Facility Transfers, Initiates the Patient Revenue Cycle by proper identification, verification and entry of insurance and authorization information.

• Notifies and explains financial obligation to the patient/guarantor in a compassionate manner.

• Provides resources for financial assistance.

• Stays abreast of insurance and billing codes updates.

• Verifies Medicare Medical Necessity and issues ABNs for none covered services.

• Issues and explains insurance waivers, as necessary.

• Ensures outpatient physician orders are scanned and attached to the patient visit and tests are ordered via the order entry system accurately.

• Performs other related work as required or requested.

Required Skills

1. Interprets plans, establishes, and exercises proper treatment program in accordance with the physician’s referral, periodically, reviewing the patient’s program and response and making recommendations to the physician relative to the need of continuing or discontinuing the physical therapy treatment
2. Assists the physician in evaluating disability, injury, or disease process of individual patients and in evaluating the patient’s level of function
3. Contacts the physician directly for patient reports and care as needed
4. Observes, records, and reports to the physician the patient’s reaction to the therapy program or any changes in the patient’s condition
5. Submits to the physician appropriate written reports to the patient’s progress at the designated intervals using appropriate and designated forms
6. Assists in determining the needs of the patient and in developing the total plan of care
7. Treats patients and their families with respect and dignity
8. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families/care givers
9. The clinician will need to demonstrate the knowledge and skills necessary to provide care appropriate to ages specific to the patient population for the clinician. This could include the following groups:  infants (0-12months), children (1 year – 12 years), adolescents (13 years -18 years), adult (18 years-65 years), older adults (65 years +). 
10. Demonstrates the knowledge and skills necessary to provide care appropriate to infants (0-12months), children (1 year – 12 years), adolescents (13 years -18 years), adult (18 years-65 years), older adults (65 years +)
11. Instructs, teaches and supervises patients regarding physical therapy procedures as related to the patient’s therapy programs
12. Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family and care givers are included in teaching as appropriate
13. May supervise physical therapist assistants, rehabilitation aides, volunteers, or students in regards to patient care techniques and needs
14. Enhance professional development through participation in continuing education programs and in-service meetings
15. Attend and participates in meetings as required
16. Adheres to all applicable federal, state, local, and company maintained standards of care and ethics and policies concerned with the practice of physical therapy and among other things, personnel qualifications
17. Meets productivity and utilization expectations as established by the facility
18. Completes timely clinical documentation to include functional goal-setting, progress and therapeutic approach as well as administrative/billing documentation timely and accurately
19. Assists in maintaining department policies, procedures, objectives, quality assurance, safety, environmental, and infection control programs
20. Assist in care and maintenance of department equipment and supplies
21. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. The technologist checks the patients’ chart or scripts to be sure the exam ordered by the physician matches the requisition received by the department.
2. Use independent professional judgment to assure exam will clinically evaluate the given diagnosis. Refer discrepancies to radiologist or ordering physician.
3. Prepares the room, equipment, medication and secures supplies need to perform the exam and maintain a clean and safe environment for patient. Chooses appropriate transducer and disinfects used medical equipment per policy.
4. Will adhere to safety standards set forth by the organization in accordance with ACR guidelines.
5. The technologist will explain the procedure and the function of the equipment to the patient as well as answer any questions the patient may have, will intently review the medical history prior to starting procedure, check patient record for previous pertinent information or procedures, contact radiologist when direction is needed, document appropriate information in the patient record/PACS system.
6. Performs requested US exams of appropriate regions in accordance with accepted standards of practice and protocols of the organization and the reading radiologist. Observes patient during procedure, reports unusual occurrences and records patients’ condition when necessary.
7. Lifts, moves, and transports patients via wheelchair or cart when necessary.
8. Transfers, maintains basic quality assurance issues and recalls images from PACS system.
9. Performs equipment quality checks and troubleshoots when appropriate. Reports any need for service or repair to appropriate leadership.
10. Participates in ongoing QA/QC and process improvement programs.
11. Assists in providing a safe work environment and is dedicated to providing patient satisfaction.
12. Maintain continuing education credits in compliance with licensing agency.
13. Maintains clinical competency.
14. Adheres to all hospital and departmental policies and procedures including, but not limited to, those regarding infection control, hand hygiene, attendance, and appearance.
15. Performs other duties as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assembles trays from the station assigned. Stocks tray line area

1. Cleans tray area after completion of tray assembly

1. Sorts clean dishes and put away, discarding damaged pieces as needed

1. Operates dish machine including daily cleaning.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Delivers food to patient care areas.

1. Sweeps and mops floors of the department, in walk in refrigerators/freezers.

1. Cleans pots and pans and other cooking utensils/equipment

1. Removes trash from department.

1. Performs assigned cleaning tasks

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assesses patient’s health status through interview, observation and physical assessment skills.

1. Develops an individualized plan of care with specific goals and target date in collaboration with the patient, family, provider and other members of the health care as appropriate.

1. Implements appropriate interventions identified in the plan of care to move the patient toward established goals or outcomes.

1. Systematically evaluates and documents patient’s progress to expected outcomes / goals on an ongoing basis throughout the shift and modifies plan of care based on patient’s responses to expected outcomes.

1. Completes documentation in the patient medical record accurately and in a timely manner

1. Demonstrated technical knowledge and skill to safely utilize patient care equipment.

1. Prioritizes work based on changes in the patient condition, changes in assignments and unanticipated interruptions.

1. Collaborates with the health care team to organize tasks and activities from the patient’s admission through discharge. Delegates tasks and activities to other members in the health care team using appropriate

1. Performs all nursing care activities using techniques to promote safety, reduce risks, and follows policies and procedures.

1. Acts as an advocate for the patient with families, physicians and other healthcare team members.

1. Adapts teaching strategies passed on the patient’s response, readiness to learn and level of comprehension.

1. Implements cultural, age-specific gender and developmental factors into patient/family education about health concerns, disease specific conditions, self-care and long-term management of chronic conditions.

1. Promptly follow up on patient’s/ family requests/concerns

1. Provides care to all age groups as defined by nursing standards on each unit. Uses age appropriate communication techniques. 

1. Perform tactics to support great patient experience and lead others to support initiatives in patient experience.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Other Knowledge/Skills/Abilities:

• Universal Precautions Category I.
• Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required). Must show proof of automobile insurance.

• Provides rehabilitative care to patients of all ages. 
• Evaluates treatment needs of assigned physician referred patients of all ages 
• Implements the patient treatment according to the program plan, assesses the patient’s response and revised the program as needed. 
• Effectively communicates with the patient, family members, hospital staff and the public. 
• Keeps timely and accurate medical, administrative and education records. 
• Coordinates effective patient care with the assistance of the Physical Therapy Assistant and Physical Therapy Aide. 
• Maintains skills in treatment procedure through utilization of in-service and continuing education opportunities and expertise of other clinical staff personnel. 
• Demonstrates effective use of departmental equipment for patient care 
• Contributes to the maintenance of a satisfactory work environment. 
• Promotes health and safety in the work environment. 
• Actively participates in competency assessment process. 
• Performs other related work as required or requested. 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

1. Coordinates the resources required by the patient.

1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

1. Serves as a clinical consultant to other healthcare professionals.

1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

1. Assists with implementing research findings and monitoring the impact on patient care outcomes.

1. Utilizes available data to analyze performance and develop plans to improve outcomes.

1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.

1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

1. Maintains an active role in community and professional programs.

1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.