Tracking Code
2023-16345
Position Type
Full-Time
Shift
Evening
Job Location
Decatur, Illinois
Description
Performs secretarial and receptionist duties in the department.
Required Skills
Essential Functions and Job Duties
- Registers patients, enters test orders, cancels, credits, charges, and merges according to physicians’ orders or established laboratory procedures.
- Registers, orders and delivers specimens brought in to department.
- Maintains equipment and work area in a safe, sanitary and well-stocked condition; performs other assigned duties.
- Performs storeroom duties.
- Greets, informs, and directs visitors; answers inquiries concerning laboratory services for patients and families.
- Prints and ascertains that reports are sent as needed.
- Performs follow-up duties.
- Sorts, files and/or routes reports and messages.
- Maintains files, procedures and logs.
- Assists in training new or less-skilled personnel; participates in continuing education.
- Communicates and interacts well with co-workers.
- Prioritizes and organizes workload to promote productivity and efficiency.
- Answers main department phone number. Routes calls and takes messages as necessary.
- Orders and receives pathology specimens when Histology is closed.
- Manages out-patient patient schedule. Statuses patients for phlebotomy when ready to be drawn.
- Verifies orders placed by patient registration for accuracy.
- Contacts outside providers with critical values and questions about out-patient orders.
- Explains to patients how to collect samples. Provides containers and instructions to patients.
- Tracks and follows up on incomplete and verbal orders.
- Contacts phlebotomists on the floor about stat draw requests when Phlebotomy Manager is busy.
- Complete laboratory work queues.
- Assists reference lab with requisition entry and specimen labeling as needed.
- Registers laboratory out-patients when registration is closed.
- Performs other duties as assigned.
Required Experience
Education and/or Other Requirements
- High school graduate or equivalent.
Qualifications
- Must have experience with business machines.
- Must have typing skills of 35 words per minute.
- Must use absolute integrity in accurate performance and reporting of results.
- Must be able to organize work and set priorities.
- Must use professional discretion with patient and employee information.
- Must be able to communicate effectively with other personnel and with patients. Job duties require rigid clerical accuracy in the identification and reporting of numbers, name and results.