Laboratory Service Coordinator

Required Skills

Essential Functions and Job Duties

• Registers patients, enters test orders, cancels, credits, charges, and merges according to physicians’ orders or established laboratory procedures.
• Registers, orders and delivers specimens brought in to department.
• Maintains equipment and work area in a safe, sanitary and well-stocked condition; performs other assigned duties.
  • Performs storeroom duties.
  • Greets, informs, and directs visitors; answers inquiries concerning laboratory services for patients and families.
  • Prints and ascertains that reports are sent as needed.
• Performs follow-up duties.
  • Sorts, files and/or routes reports and messages.
  • Maintains files, procedures and logs.
• Assists in training new or less-skilled personnel; participates in continuing education.
• Communicates and interacts well with co-workers.
• Prioritizes and organizes workload to promote productivity and efficiency.
• Answers main department phone number.  Routes calls and takes messages as necessary.
• Orders and receives pathology specimens when Histology is closed.
• Manages out-patient patient schedule.  Statuses patients for phlebotomy when ready to be drawn.
• Verifies orders placed by patient registration for accuracy.
• Contacts outside providers with critical values and questions about out-patient orders.
• Explains to patients how to collect samples.  Provides containers and instructions to patients.
• Tracks and follows up on incomplete and verbal orders.
• Contacts phlebotomists on the floor about stat draw requests when Phlebotomy Manager is busy.
• Complete laboratory work queues.