Work With Us

Required Skills

• Complies with all federal guidelines and clinic policies and procedures including, but not limited to laboratory, drug and alcohol testing, blood borne pathogens, chemical safety, administrative policies and procedures, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.  Practices within scope and current standards of care. 

• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing.  Depending on clinic, may perform EKG’s/rhythm strips, breathing treatments, pulse ox, oxygen administration and place/remove Holter monitors. 

• Adheres to strict quality control policies, procedures and manufactures guidelines. Maintains appropriate documentation related to quality processes. Accountable for achieving quality standards. 

• Assists with the ordering, care and maintenance of department equipment and supplies. Assists in the clinic overall financial performance.

• Completes all required paperwork to accompany specimens for testing via computer entry.

• Participates in the orientation and/or phlebotomy training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Assists clinic in meeting goals related to quality and patient satisfaction by providing outstanding service and compassion while completing phlebotomy/lab tasks.

• Demonstrates support for and participates in accomplishing team goals and objectives.

• Performs other related work as required or requested

Required Skills

Primary Care Physician – Practice Specifics & Compensation:

• Monday – Friday
• Flexibility on hours/day worked
• Outpatient only with a call rotation.
• Each physician is responsible for taking their own call.
• Telenurse provides after-hours triaging for the physicians. Telenurse triages and follows set protocols to reduce the volume of phone calls/pages the physicians receive after-hours. During vacation, sick, etc. IM & FM physicians within the clinic cover each other for office and after-hour calls. The Jacksonville clinic is typically staffed with 2 IM physicians, 4 FM physicians and 2 Peds physicians who take call.
• Expected call volumes – After-hour calls that reach physicians are low. Typically less than 5 calls per month.
• Clinic visits – @ 18-22 per day
• Work RVU bonuses
• Sign-on bonus and relocation
• Student loan forgiveness options available
• Full benefits 

Clinical Oversight & Strategy – Colleague Health Medical Director:

• Requires 8 dedicated administrative hours per week
• Oversight of colleague health protocols, screenings, and surveillance programs
• Act as ordering physician for labs
• Provide medical guidance on fitness-for-duty evaluations, return-to-work decisions, and workplace exposures
• Parter with leaders to ensure alignment with regulatory standards (OSHA, IDPH, ADA, CDC, HIPAA, etc.)
• Hourly pay rate for administrative Colleague Health Medical Director hours (in addition to primary care hours)

Workplace Safety & Risk Mitigation

• Collaborate with Safety, HR, and Compliance teams to address occupational health risks
• Support investigations and clinical reviews related to workplace injuries, exposures, or behavioral concerns
• Advise on workplace violence prevention, infectious disease response, and immunization programs

Leadership & Collaboration

• Serve as a clinical advisor to Colleague Health staff and system leaders
• Serve as an advisor to Benefits Administration Committee (BAC)
• Participating in multidisciplinary committees focused on safety, wellbeing, and compliance
• Build strong relationships with operational leaders to promote a culture of health and safety

Required Skills

1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

1. Coordinates the resources required by the patient.

1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

1. Serves as a clinical consultant to other healthcare professionals.

1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

1. Assists with implementing research findings and monitoring the impact on patient care outcomes.

1. Utilizes available data to analyze performance and develop plans to improve outcomes.

1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.

1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

1. Maintains an active role in community and professional programs.

1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

Required Skills

1. Builds and maintains a cohesive leadership team. Provide leadership, direction and support for assigned members of the team including onboarding of new team members, monthly updates, triaging of work, appropriate staffing level expectations setting, resource allocation and follow through of assignments. Interprets polices, objectives and operational procedures and represents them in a positive manner.

1. Coaches and develops team members to their fullest potential, providing educational and developmental opportunities as needed. Equips employees to fully utilize the time, talent, technology, and resources available to them to ensure maximum effectiveness and efficiency. Evaluates the performance of team members.

1. Manages large and small-scale projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Evaluates implementations and makes adjustments accordingly.

1. Builds trust and fosters collaboration and communication with physicians and advance practice providers to ensure quality patient care and services are provided. Meets regularly with providers to encourage open communication, request input and provide feedback; prepares agenda and presides over meetings.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Directs and oversees the daily monitoring of compliance issues in assigned sites. Investigates and, if warranted, applies appropriate disciplinary action to individual(s) who fail to follow compliance guidelines. Consults with Administrator, Specialty Services and Medical Director(s) on all issues related to physician non-compliance.

1. Communicates to staff updates in health care trends and compliance standards, including, but not limited to: 1) Governmental regulations and requirements; 2) Risk Management Guidelines; and 3) Coding and Documentation requirements.

1. Serves as liaison between assigned clinics and external agencies.

1. Reviews and analyzes the financial status of the assigned specialty services, including vendor relationships, overhead assessments, and general financial reporting, such as balance sheets, and profit and loss statements.

1. Works with management, providers and staff to achieve patient satisfaction initiatives and desired business outcomes.

1. Collaborates with finance department, prepares and implements budgets. Recommends funding based upon thorough knowledge of policies, costs and operating procedures. Reviews needs and recommends capital expenditures.

1. Monitors and controls clinic expenditures within budget. Approves invoices for payment per accounts payable policy.

1. Coordinates the upkeep and maintenance of building, grounds, facilities and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency and appearance.

1. Maintains strict confidentiality concerning all correspondence and job related activities.

1. Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.

1. Travel to different sites, as needed, to oversee the daily operations of each specialty area.

1. Perform other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Completes digital radiographic process according to professional guidelines and professional standards.

1. Schedules and coordinates exams, explaining procedures and preparations to patients. Obtains and documents necessary history and symptomology.  Critiques technical quality of digital image. 

1. Implements and oversees quality control (Q.C.) processes. Makes adjustments to equipment as indicated by Q.C. test results or notifies supervisor that service is required.  Performs all Q.C. testing in accordance with regulatory requirements.  Maintains documentation of all Q.C. test results and actions taken in accordance with regulatory requirements.  Deals directly with physicist support from MMC regarding all aspects of quality control programs.

1. Maintains x-ray and other equipment in efficient operating order; performs preventative maintenance on a regularly scheduled basis; contacts outside service for major malfunctions. Reports equipment malfunctions to supervisor.  Request and orders supplies as necessary to keep materials on hand at all times.

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, administrative and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Responsible for working with team to improve processes for quality improvement and provide a high level of patient satisfaction.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

Required Skills

• Follows nursing process of assessment, planning, intervention and evaluation, incorporating physical as well as psycho-social needs of designated patient populations in person, and over the telephone. Practices within professional scope and current standards of care. Applies the Minimum Necessary Standard when accessing protected health information.
• Documents according to professional scope and current standard of care ensuring that entries are complete. Reviews quality audits and makes improvements accordingly.
• Assists in various aspects of patient flow process including, but not limited to securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, providing treatments and medications as ordered by the provider and cleaning/disinfecting exam/treatment area after use.
• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider.
• Assists clinic in meeting financial goals related to revenue and expense. Obtains appropriate insurance referrals and pre-certifications. Finds most cost effective means when securing/stocking necessary supplies.
• Responsible for working with team to improve processes and implement quality plans, and provide a high level of patient satisfaction.
• Demonstrates support for and participates in accomplishing team goals and objectives.
• Performs other related work as required or requested.

Required Skills

• Complies with all federal guidelines and clinic policies and procedures including, but not limited to laboratory, drug and alcohol testing, blood borne pathogens, chemical safety, administrative policies and procedures, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.  Practices within scope and current standards of care. 

• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing.  Depending on clinic, may perform EKG’s/rhythm strips, breathing treatments, pulse ox, oxygen administration and place/remove Holter monitors. 

• Adheres to strict quality control policies, procedures and manufactures guidelines. Maintains appropriate documentation related to quality processes. Accountable for achieving quality standards. 

• Assists with the ordering, care and maintenance of department equipment and supplies. Assists in the clinic overall financial performance.

• Completes all required paperwork to accompany specimens for testing via computer entry.

• Participates in the orientation and/or phlebotomy training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Assists clinic in meeting goals related to quality and patient satisfaction by providing outstanding service and compassion while completing phlebotomy/lab tasks.

• Demonstrates support for and participates in accomplishing team goals and objectives.

• Performs other related work as required or requested

Required Skills

1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

1. Documents according to scope and current standard of care.

1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.   

1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. 

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. 

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*

Required Skills

1. Assists healthcare providers with the patient care process in person, and over the telephone. Practices within scope and current standards of care. Responsible for customer satisfaction.

1. Provides direct patient care that may include working with patients of all ages, in person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills, and administration of prescribed medications and treatments. All patient care is provided under the direct supervision of the physician and/or mid-level provider.

1. Documents according to scope and current standard of care.

1. Accountable for achieving quality standards. Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

1. Responsible for several tasks related to the paper flow through office. This aspect may include, but is not limited to, working with incoming mail and faxed correspondence, assisting in scanning correspondence and paper medical records and conducting quality assurance.   

1. Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing. May perform EKG’s/rhythm strips, spirometry, pulse oximetry, nebulizers, as well as other testing outlined by the provider. 

1. Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information. 

1. Assists in the clinic financial performance in ways which may include, depending on setting: careful use of resources including supplies, equipment, and time; assisting in the collection of upfront copays; ensuring that patients present for check-out; noting when contact or insurance information does not appear current or correct; following policy related to bad debt situations. Obtains appropriate insurance referrals and pre-certifications. 

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

*For questions, please email Rapps.Nick@mhsil.com*