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Required Skills

1. Performs various laboratory tests, evaluates data, and provides information for the diagnosis and treatment of diseases.

1. Performs quality control and evaluates the quality control data to assess accuracy, reproducibility and validity of laboratory results.

1. Recognizes unexpected results, errors, and problems with patient’s results or knows when to seek advice.

1. Assists with education of new employees or students as assigned.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

1. Maintains and communicates departmental records of test performed, test results and equipment maintenance.

1. Participates in the collection of specimens and samples from patients.

1. Takes part in department in-service programs.

1. Is knowledgeable of and abides by safety regulations.

1. Maintains 12 hours of continuing education per year in general laboratory topics.

1. Maintains cross-training in a minimum of two diverse technical areas.

1. Maintains confidentiality of information regarding all patient testing/results as detailed in hospital policies.

1. Assists in the overall operation of the laboratory, including utilization of resources and follows laboratory safety regulations.

1. Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.

1. Assure compliance with all local, state, federal and national regulatory agencies or organizations.

1. Conserves hospital resources by using equipment and supplies as needed to perform job duties.

1. Ensures that professional and personal activities conform to Memorial Medical Center’s Strategic plan and Mission, Vision, and Values.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Performs laboratory tests, evaluates data, and provides information for the diagnosis and treatment of diseases.

1. Evaluates quality control data to assess accuracy, reproducibility and validity of laboratory results.

1. Report results in prescribed manner, i.e. computer, telephone, fax.

1. Maintains records and reports as needed to ensure adherence to necessary quality control measures.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Performs scheduled and as needed instrument maintenance and recognizes instrument malfunctions, performing appropriate troubleshooting as needed.

1. Participates in the collection of specimens and samples.

1. Be knowledgeable of and abide by safety regulations.

1. Maintain confidentiality of all information regarding patients according to policy.

1. Participates in the orientation and/or training of personnel as directed by administrative staff, supervisor or other authorized personnel.

1. Performs other tasks as determined by the director, administrative staff, supervisor or other authorized personnel in order to maintain primary departmental functions.

1. Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.

1. Ensures that professional and personal activities conform to Memorial Medical Center’s strategic plan and philosophy regarding the Guest Relations Program.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Essential Functions and Job Duties

• Conducts tests according to standards.  Maintains up-to-date knowledge of laboratory procedures in assigned areas, which may include:

• Chemistry
• Microbiology/Serology/Molecular lab
• Blood Bank
• Hematology

• Prepares samples for analysis; performs prescribed procedures; reports accurate test results.
• Organizes and prioritizes workload; meets turn-around time.
• After orientation, operates, calibrates, conducts performance checks, and maintains clinical laboratory instruments and equipment.
• Conducts established quality control procedures on analytical tests, equipment, reagent, media and products; evaluates results; implements corrective action when indicated.
• Communicates and interacts with fellow employees; refers problems to appropriate personnel; keeps supervisor informed of unusual data or results.
• Participates in continuing education as required. 
• Ability to troubleshoot instrumentation and make minor repairs. 
• Ability to monitor quality control and patient results to identify trends, shifts and changes that my affect patient results.
• Performs other duties as assigned or volunteers.

Required Skills

• Accurately identify and obtain blood specimens from inpatients/outpatients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, residents, employee health nurse) using the correct technique and appropriate equipment. Verifies accuracy of computer generated orders. Resolves any discrepancies prior to drawing the patient. Ensure specimen integrity by adhering to appropriate laboratory collection protocols. (i.e. checking for IV’s, fistulas, etc). Initial, date, and record time blood was collected on all laboratory requisition forms or specimens.

• Assists with retrieving blood from tube station, central collecting blood in computer system, stocking of phlebotomy supplies, etc.

• Monitor daily phlebotomy actions by the use of various computer programs and logs. (i.e. Collection Inquiry, Phlebotomy Dispatch Log, will call board, etc).

• Maintains phlebotomy area and carts in a neat and clean manner, well stocked with supplies. 

• Must collect timed specimens within 30 minutes of requested time and stat specimens within 15 minutes of requested time. Communicates effectively with other hospital personnel regarding collection of timed specimens, stats, and specimens that are unable to be obtained from patients for any reason.

• Carry and actively use a Vocera appropriately as well as carry a surgery phone and star 3 pager.

• Follows guidelines for sending specimens through the pneumatic tube station to ensure turn-around time requirements are met.

• Maintains specimen tracking by correctly logging in all inpatients and floor samples with the correct time of specimen collection. Evaluate and clear pending logs to ensure all patient samples are accounted for.

• Participates in the orientation and/or training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).

• Performs non-technical procedures and other tasks as determined by the director, administrative staff, supervisor or other authorized personnel in order to maintain primary departmental functions.

• Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.

• Performs other related work as required or requested.

Required Skills

1. Log specimens on computer system, retrieve surgical number, and charge for procedures performed.

1. Assist pathologists and pathologists’ assistants with surgical specimens and autopsy procedures.

1. Dictate gross descriptions on small/uncomplicated surgical specimens.

1. Prepare surgical and autopsy material for processing on VIP tissue processor.

1. Maintain and change chemicals on automated tissue processors.

1. Operate formalin and reagent recyclers.

1. Assist pathologists with preparation of frozen sections by performing microtomy using frozen section cryostats.

1. File and retrieve specimens, slides and paraffin blocks.

1. Rotate on-call duties as required.

1. Procure tissues and related materials for SIU teaching.

1. Assist and prepare for laboratory inspections.

1. Provide general maintenance and cleanliness of equipment.

1. Order supplies for the department.

1. Record workload documentation.

1. Assist with the instruction of new employees.

1. Maintain quality assurance records.

1. Maintain hazardous waste manuals and MSDS sheets to comply with OSHA regulations.

1. Work with pathologists on related duties as necessary.

1. Promote good customer service at all times.

1. Ensure that professional and personal activities conform to Memorial Medical Center’s strategic plan and Mission, Vision, and Values.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Responsible for the accurate performance of laboratory tests that determine the presence, absence, or cause of disease.

1. Will conduct a full range of tests from the most routine to the most complex with little or no supervision.

1. Responsible for the operation of computers, precision instruments, and other complex electronic equipment.

1. Responsible for equipment budget and quality assurance reports. Researches and develops new procedures.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• • SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Supervises and evaluates employees in the section.

1. Performs venipunctures, capillary collections, and arterial punctures.

1. Order and prepare reagents, supplies and materials utilized in the department(s), supervise or delegate such responsibilities.

1. Set up schedule of preventative maintenance for calibration and repairs of instrument and test equipment.

1. Trouble-shoot equipment and procedures as needed to assure patient safety through effective accurate testing.

1. Review and sign procedures in their areas of responsibility on the designated time frame from Lab Policy to ensure completeness and conformity with applicable standards, especially College of American Pathologists (CAP) requirements.

1. Accepts Proficiency packages from CAP or designated manufacturer then assigns as appropriate to staff members for completion. Maintains records of such testing to conform to CAP standards as explained in custom checklist for the department

1. Participation in all GPE initiatives from leadership down to Lab subcommittee GPE initiatives.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description

Required Skills

1. Performs various laboratory tests, evaluates data, verify the validity of patient test results through the evaluation of quality control sample values prior to reporting patient test results.

1. Obtains blood and other body fluids from inpatients/outpatients of all ages, employees etc. as requested by authorized personnel.

1. Operates hospital computer system acquiring necessary patient information to enter, delete or credit the patient’s accounts.

1. Perform preventative maintenance and follows equipment manufacturers troubleshooting guide to solve instrument problems.

1. Demonstrates knowledge and theory behind instrumentation functions and malfunctions and decides when to use “back-up” instrument.

1. Operates all instruments in assigned areas and performs all technical procedures with minimal supervision.

1. Assists in orientation/training of new employees as directed.

1. Participates in continuing education, meets requirements for all mandatory in-services.

1. Assists in overall operations of the Lab including cost effective practices and safety regulations.

1. Assists manager in overall departmental operations.

1. Promotes health and safety in the work environment.

1. Actively participates in competency assessment process.

1. Maintains cross training in at least 2 technical areas

1. Maintains confidentiality of information regarding all patient testing/results as detailed by hospital policy

1. Assures compliance with all local, state, federal and national regulatory agencies.

1. Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Performs initial cytological evaluation of gynecological (SurePath and conventional) specimens.

1. Performs initial cytological evaluation of non-gynecological specimen preparations including fine needle aspirations and special stains.

1. Results and reports (when appropriate) cytologic specimen findings into LIS.

1. Performs cytology-based molecular pathology testing (HPV).

1. Integrates cytology-based molecular test (HPV) results into the cytology report.

1. Performs quality control evaluation of specimens and stains in the cytopreparatory area providing processing guidance to the cytopreparatory technologist on a rotational basis.

1. Assumes the duties of the cytopreparatory technologist when necessary.

1. Provides secretarial support (when needed).

1. Technologists not on FNA-Biopsy Team will support FNA-Biopsy Team in performing fine-needle aspiration/biopsy adequacy procedures.

1. FNA-Biopsy Team: Performs or supports cytopathologist on FNA/core biopsy adequacy procedures on a weekly rotational basis.

1. FNA-Biopsy Team: Collects specimens for additional studies during FNA/BX procedures.

1. FNA-Biopsy Team: Maintains all competencies and education related to FNA/BX procedures, including telecytopathology.

1. FNA-Biopsy Team: Accessions, stains, and performs initial cytologic evaluation on all cases performed during an FNA adequacy procedure.

1. FNA-Biopsy Team: Maintains all stains, materials and FNA carts utilized during FNA procedures.

1. FNA-Biopsy Team: Updates and maintains all databases and logs related to FNA/BX specimen workflow and quality assurance.

1. Follows established standards and practices set-forth in related safety, operation and procedure manuals for all associated federal, state and regulatory guidelines.

1. Maintains and stays current on all related and assigned competencies and computer-based learning (CBL) modules.

1. Promotes an attitude of teamwork and effective communication and rapport with management and staff of Memorial Laboratory Services, Memorial Medical Center and Memorial Health Systems including its affiliates.

1. Maintains confidentiality of all information regarding patients according to hospital policy and federal HIPAA regulations.

1. Conforms to MHS mission, vision and values including its strategic plan and philosophy regarding the Behavioral Standards.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Complies with all federal guidelines and clinic policies and procedures including, but not limited to laboratory, drug and alcohol testing, blood borne pathogens, chemical safety, administrative policies and procedures, and corporate compliance. Applies the Minimum Necessary Standard when accessing protected health information.  Practices within scope and current standards of care. 

• Assists with various aspects of diagnostic testing including obtaining and/or preparing specimens, labeling/recording, and communicating results. Performs miscellaneous CLIA-waived testing.  Depending on clinic, may perform EKG’s/rhythm strips, breathing treatments, pulse ox, oxygen administration and place/remove Holter monitors. 

• Adheres to strict quality control policies, procedures and manufactures guidelines. Maintains appropriate documentation related to quality processes. Accountable for achieving quality standards. 

• Assists with the ordering, care and maintenance of department equipment and supplies. Assists in the clinic overall financial performance.

• Completes all required paperwork to accompany specimens for testing via computer entry.

• Participates in the orientation and/or phlebotomy training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Assists clinic in meeting goals related to quality and patient satisfaction by providing outstanding service and compassion while completing phlebotomy/lab tasks.

• Demonstrates support for and participates in accomplishing team goals and objectives.

• Performs other related work as required or requested

Required Skills

• Performs and results waived point-of-care testing such as urine pregnancies, urine dipsticks, rapid strep screens, RSV, influenza, and Hem occult testing.
• Correctly enter patient demographic and billing information into the hospital admitting system. Understands insurance policy numbers and carrier codes.  Verifies diagnosis with test order for Medicare reimbursement. Prints the ABN and obtains necessary patient information on required situations. Provides accurate communication to assist outpatients in the Medicare process.
• Accurately identify and obtain blood specimens from patients of all ages, employees, etc. as requested by authorized personnel (i.e. physicians, nurses, residents) using correct technique and appropriate equipment. Maintains productivity at a rate comparable to other experienced staff (6-8 patients per hour).
• Reads, interprets and correctly enters outpatient and non-patient physician orders, questioning any unclear order with supervisor. Rechecks the order for errors, making any necessary corrections.  Performs cancellations requested by authorized personnel using proper documentation.
• Participates in the collection of special procedures (ISP, drug screens, EBT, cultures, Influenza/RSV’s, research studies, bone marrows, capillary collections, therapeutic phlebotomy, cortisol stimulation testing, etc.). Assist non-laboratory personnel with specimen requirements and collection procedures.
• Ensures specimen integrity by adhering to appropriate laboratory packaging protocols. Ensures that all specimens received from client and physician offices are documented against packing lists and follows up with the site in the event all specimens are not received. Completes tracking logs and prepares specimens for courier pick up.
• Monitors daily phlebotomy actions by the use of various computer programs and logs (ORV, collection list, will call board, etc.). Maintains specimen tracking by correctly logging in all specimens with the correct time and date of specimen collection.
• Maintains Phlebotomy and clerical areas in a clean and orderly manner. Order and maintain supplies and keep areas stocked accordingly.Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time).
• Communicates telephone or verbal messages effectively to appropriate lab divisions, personnel or administrative staff. Provides effective communication to the outpatient either in person or by telephone. Gives patient test results to nursing units and physician offices in accordance with medical center policies either verbally or by fax communication.Performs other related work as required or requested.