Work With Us

Required Skills

1. Oversees daily operation, update and improvement of TMS and related modules used for cash planning, cash forecasting, debt, cash accounting, bank fee analysis, investments, and other related Treasury activities.

1. Monitors daily cash balances and prepare daily reports on cash activity and liquidity.

1. Transfers funds between accounts, as needed, and serve as resource for optimizing payment execution.

1. Monitors, analyzes, and develops recommendations related to account fees, investment returns, late fees, cash management.

1. Develops and maintains financial analysis and forecasts of corporate cash activity and liquidity.

1. Prepares all journal entries and variance analysis related to investments and debt.

1. Manages all requirements for month-end close processes and meetings.

1. Prepares work papers as required for the year-end audit and other Treasury financial reporting.

1. Works with banking services on daily cash management operations, exceptions and resolution.

1. Documents and updates current processes and procedures; identifies and implements potential improvements to TMS.

1. Maintains current knowledge of relevant administrative policies, department policies, government regulations, accounting standards, and other guidelines.

1. Promotes guest relations and open communications and supports the System’s Statement of Values by setting an example and treating everyone fairly and with courtesy and respect.

1. Maintains confidentiality of sensitive employee data and patient clinical and financial information.

1. Ensures departmental compliance with the Code of Conduct and corporate compliance plan.

1. Acts as liaison between Finance and other Memorial departments.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Acts as the administrative designee on behalf of and in cooperation with hospital administration.

• Responds to urgent administrative needs, complaint investigations, and any clinical or facility emergency.
• Serves as coordinator in emergency or disaster situation until relieved or assisted by the Administrator on call, Director of Nursing on call or other administrative staff members
• Performs services requested by the Administrator or Director on call. Communicates issues and works to resolve problems with other department managers.
• Interprets/clarifies goals, policies and procedures as necessary.
• Provides clinical expertise when necessary (i.e. transfer of patients requiring an RN, starting IVs and assisting staff with direct patient care).
• Provides support to patient/family/visitor/significant others, assisting them in the utilization of medical center resources as appropriate.

• Communicates regularly with Chief Nursing Officer and Executive Directors. Ensures the leadership is aware of events, staffing concerns and disciplinary situations.

1. Assumes administrative responsibility for patient care staffing on assigned shifts.

• Makes purposeful rounds on patient care units, Emergency Department, OR/PACU, and Patient Placement to gather information needed to make staffing decisions.
• Makes staffing adjustments to assure compliance with minimal staffing standards outlined in the Nursing Staffing Plan.
• Provides guidance/counsel in regard to staffing adjustments.
• Communicates staffing and administrative activities with nurse managers, directors of nursing, product line managers, and the chief nursing officer.

1. Provides guidance and coordination support to the healthcare team to optimize bed availability and achieve efficient patient throughput.

• Works closely with the patient care team (i.e. physicians, charge nurses, discharge planners, and patient care facilitators) to ensure timely coordination of daily discharges and transfers.
• Communicates with Environmental Services, Engineering/Facilities, Patient Placement and Patient Transport to identify, prioritize and resolve patient throughput bottlenecks.
• Rounds on patient care areas (inpatient units, ED, PACU) to identify delays in throughput and actively works with appropriate teams/departments to resolve delays in a timely manner.
• Responds to daily bed availability concerns as they arise.
• Proactively identifies patient throughput bottlenecks and works with clinical leaders to resolve them before they impact patient throughput.

1. Collaborates with nursing colleagues to enhance patient care, colleague growth and development, and customer satisfaction.

• Provides relevant feedback to assist nurse managers to support performance management.
• Utilize daily opportunities to assist staff to acquire additional clinical/communication/conflict resolution skills.
• Serves on committees/task forces as appropriate
• Acts as a positive role model/change agent.
• Demonstrates responsibility for own personal and professional growth.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Maintenance of schedules.

· Organizing travel arrangements.

· Answering telephone inquiries, providing answers to routine questions, obtaining information and directing calls to the appropriate individual or department.

· Greeting visitors, ascertaining nature of their business and directing them appropriately.

· Composing or transcribing correspondence and reports as directed.

· Maintaining a filing system of correspondence and other documents.

· Screening and distributing incoming mail as appropriate.

· Maintain an adequate stock of supplies and fill out necessary forms to store, order or return merchandise.

· Coordinate the proper flow of DMH forms that require authorization for approval by the Administrator.

· Maintain files/binders for various contracts and agreements and process for renewal as needed.

· Type, copy, collate and distribute correspondence, reports, memos and related material according to deadlines set by Administrator.

2. Assist in the preparation of PowerPoint presentations as requested.

3. Arranges meetings, conference calls, webcasts, retreats, schedules meeting rooms and makes other necessary arrangements such as participant notification, audio visual assistance and catering needs.

4. Take minutes at all meeting as requested including: OR Committees, leadership team meetings, department staff meetings as necessary, department retreats, etc.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Integrity, Quality, and Stewardship that support our mission, vision and values:

6. Develop, maintain, and analyze monthly performance dashboards for DMH operational cost centers.

7. Works with operational leaders to support all phases of project management initiatives: data collection/analysis for process flows; maintaining decision matrix for projects; communication plan for special projects; assist with project training initiative.

8. Responsible for coordinating activities and resources in support of projects that impact operations. Which Includes:

· Develops and maintains rapport with multidisciplinary team members in support of initiatives and projects – includes networking with team members across departments and parties/agencies external to DMH

· Works with service line leaders to ensure project completion on-time and within budget constraints.

· Maintain revenue, expense & volume reports related to projects.

9. Maintain current knowledge of relevant Administrative Policies, departmental policies and procedures; government regulations in order to meet operational goals and objectives in addition to The Joint Commission and other regulatory requirements.

10. Proficient in organizing, scheduling of webcast/webinars, offers webcast/webinar audio visual technology support. Maintains database for tracking of all webcast/webinars and other education opportunities either provided or attended.

11. Assist in communication and marketing; serve as central liaison for the different departments in operations. Assists with development of department forms, brochures, pamphlets, and advertising materials. Maintains files for all print and electronic marketing materials.

12. Maintains Database for tracking licensure of all professional staff.

13. Assists team in managing the Epic data as needed.

14. Act as a central Liaison for Projects to manage project milestones, timelines, budgets, etc.

15. Accurately completes, records and tracks purchases requisitions for supplies, special order items, and capital purchases; and tuition/travel reimbursement for continuing education. Monitors trends in controllable spending. Maintains spreadsheet for capital equipment purchased for operations and respective cost centers.

16. Prepare spreadsheets and data management reports regarding department quality and operations improvements initiatives, copy and distribute to appropriate parties.

17. Manages large amounts of sensitive, confidential information concerning personnel, financial, information contained in minutes, letters and other documents.

18. Responsible for Time Card Edits and Electronic Schedule input for employees.

19. Responsible for completing medical record billing reviews required for purposes of entering patient sensitive information and status changes for appropriate billing edit entries/corrections.

20. Maintains a commitment to the MHS mission, vision, values, goals and behavioral standards.

21. Serve as a resource for administrative staff

22. Performs other projects and duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Coordinate the development, implementation, evaluation and maintenance of standards of quality for the core laboratory.

1. Coordinate the effective delivery of clinical laboratory services with the consultation of the administrative and medical directors.

1. Coordinate planning relative to personnel, equipment, budgets and policy for the core laboratory.

1. Formulate and manage research and development of testing based on clinical needs in consultation with administrative and medical directors.

1. Develop and implement annual and long-range strategic planning goals for the core laboratory.

1. Monitor and develop new programs to assure cost effective delivery of “state of the art” core laboratory services.

1. Establish effective communications throughout the core laboratory by meeting with staff, advising staff regarding policy and discussing issues relative to the operation and advancement of the core laboratory function.

1. Assure compliance with all local, state, federal and national regulatory agencies or organizations.

1. Ensure an accurate and effective delivery system to provide timely result reporting.

1. Develop effective communication and planning processes with all direct reporting staff, Laboratory Operations Supervisor, Section Supervisor’s and Medical Lab Scientist III’s.

1. Promote and organize teamwork and partnerships as an organizational approach to making quality and productivity improvements using cross disciplinary teams in eliminating organizational barriers.

1. Encourages professional growth and motivation of staff through the development of in-service and educational programs.

1. Assumes responsibility for the implementation and conformance of Memorial Health System Laboratory and Corporate Compliance Program in all areas of responsibility.

1. Assure effective communication between the Manager of Laboratory Operations and Outreach Services Manager to provide effective and timely results testing and reporting.  Assure effective performance and compliance to an accurate production schedule.

1. Assume other designated responsibilities as may be required and/or assigned to ensure the effective operation of the core laboratory.

1. Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.

1. Ensures that professional and personal activities conform to Memorial Medical Center’s strategic plan and Behavioral Standards.

1. Performs other related work as required or requested.

Required Skills

1. Responsible for working referrals based on various specialty procedures.

1. Interacts with patients in a professional manner displaying courtesy and the ability to inform patient on procedure they will be receiving.

1. Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services. Maintains documentation accordingly and provides authorization codes and numbers to patients. Works directly with patients regarding the requirements and limitations of their health plan.

1. Accountable for improving provider efficiency and effectiveness by performing referral process; allowing the care teams to spend more time with patient care.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Displays ability to understand insurance coverage and how to obtain pre-authorization for procedures.

1. Faxes copies of medical records to insurance companies, managed care companies and physicians’ offices to ensure that the patient’s referral will be a covered service, and that the recipient physician is prepared for the visit.

1. Maintains key contacts at insurance care companies, documenting all interactions, helping to facilitate referral process.

1. Acts as a primary contact when change is forthcoming with insurance coverages.

1. Functions under the direction of the Supervisor, Referral Management and referring Providers

1. Must operate effectively with various levels of leadership and clinical expertise, while assisting with accomplishing department goals and objectives.

1. Assists team members with completion of duties in a timely and accurate manner while being able to function independently with assigned duties.

1. Maintains accurate and timely documentation and follow up when applicable.

1. Interacts with co-workers, visitors, physicians and other healthcare personnel in a manner that enhances service delivery and promotes positive relationships.

1. Behaves in accordance of the MHS Behavioral Standards.

1. Adheres to all HIPAA guidelines and patient confidentiality policies. Applies the minimum necessary standard when accessing protected health information.

1. Performs opening and close of day activities. This may include running reports and preparing for next day’s appointments.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.