Work With Us

Required Skills

Direct Clinical Services

1. Develop initial comprehensive assessment data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment resources in the community.
2. Provide 25 hours of billable services per week to clients.
3. Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Where appropriate referrals will be made to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.
4. Interview collateral contacts, previous and current treatment professionals, and significant others, to further establish a database for assessment and ongoing treatment plan as needed.
5. Clarify priority problems, goals for change, and session limits according to agency policy to assist clients in developing appropriate expectations for treatment in relationship to the agency. Use a variety of psychotherapeutic treatment approaches and interventions to change targeted behaviors and stabilize adaptive behaviors with individuals, couples and families.
6. Manage the termination process and discharge planning to enhance clients’ abilities to retain treatment changes and/or use other available support services.
7. May organize, plan and participate in therapy groups for clients and/or their families, as assigned.

Client Information System

1. Establish appropriate professional files, including: comprehensive assessments, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.
2. Complete required administrative forms. Collect necessary information for billing and fee collection for both community mental health and private pay clients.
3. Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.
4. May prepare necessary documents/reports for DCFS as needed.

Training Activities/Professional Growth

1. Supervisor and employee mutually identify professional goals that will enhance job related skills.
2. Participate in ongoing agency meetings, committees and special projects to enhance professional expertise.
3. Complete mandatory education requirements by specified deadlines.
4. Participate in required staff meetings and in-services to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

Consultation/Networking

1. Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.
2. Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

Job Relationships

• Demonstrate through initiative and apparent effort involvement in clinical supervision.
• Communicate directly with supervisor for clarification of administrative policy, program evaluation to promote a professional working environment and effective service delivery system.
• Adhere to MHS/MBH Behavioral Standards

Other Job Responsibilities

• Ability to accommodate evening/weekend hours.
• Perform other duties as required by agency needs.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principal Duties & Responsibilities:

1. Assessment and Diagnosis
a. Conduct comprehensive psychological evaluations using observation, clinical interviews, standardized psychological tests, and other assessment tools.
b. Gather detailed case histories from patients and their families to inform diagnosis and treatment plans.
c. Utilize diagnostic manuals such as the DSM-5 to identify mental health conditions accurately.

2. Treatment Planning and Implementation
a. Develop individualized treatment plans based on assessment findings, incorporating evidence-based therapeutic techniques.
3. Counseling Services
a. Offer therapeutic interventions aimed at helping individuals better understand their mental health challenges and develop coping mechanisms.
b. Collaborate with clients to set realistic goals for their personal, social, educational, and vocational development.
c. Employ a range of therapeutic modalities, including cognitive-behavioral therapy (CBT), psychodynamic therapy, and humanistic approaches
4. Behavior Modification
a. Design and implement behavior modification programs tailored to clients’ needs, focusing on improving maladaptive behaviors.
b. Monitor progress and make necessary adjustments to treatment strategies based on clients’ responses and feedback.
5. Consultation and Collaboration
a. Work closely with other healthcare professionals, including psychiatrists, physicians, counselors, and social workers, to coordinate patient care
b. Consult on complex cases to discuss treatment options, share insights, and ensure comprehensive support for clients
6. Documentation and Reporting
a. Maintain accurate and confidential records of patient assessments, treatment plans, and progress notes in compliance with legal and ethical standards.
b. Prepare reports for insurance purposes and coordinate with healthcare providers regarding patient care
7. Professional Development.
a. Stay informed about the latest research and developments in psychology to provide the most effective treatment.
b. Actively participate in workshops, seminars, and continuing education courses to enhance clinical skills and knowledge
8. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principle Duties & Responsibilities:
1. Direct Clinical Services
• Participate in rotating on-call schedule for crisis intervention during daytime hours.

• Provide 25 hours of billable service per week to individuals within the Case Management program.

• Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.

• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.

• Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.

• Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).

• Complete concurrent documentation at time of service with clients.

2. Client Information System
• Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.

• Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.). Collect necessary information for billing and fee collection.

• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.

3. Training Activities/Professional Growth
• Supervisor and employee mutually identify professional goals to enhance job skills.

• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.

• Complete all mandatory education requirements by specified deadlines.

• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

4. Consultation/Networking
• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.

• Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

• Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.

• Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Job Relationships
• Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.

• Adhere to MHS/MBH Behavioral Standards.

7. Other Job Responsibilities
• Participate in after-hours emergency services as indicated.

• Ability to accommodate evening and weekend hours when requested.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Biopsychosocial Assessment
• Utilizing specialized knowledge and experience, make assessment of patients’ psychosocial needs, home situation and economic constraints
• Psychiatry assessments must be completed within 3 working days of patient’s admission and include regulatory mandated information.

Community Resources
• Serve as liaison between patients/ families and community agencies
• Coordinate information and referrals for financial and community resources to link patients/families to the appropriate resources.
• Serve as resource to clinical team, patients and families regarding entitlement to programs and support services
• Develop strong working relationships with internal and external healthcare organizations and community resources.
• Work with patients to formulate an individualized plan to obtain medication, particularly, in light of Medicare coverage limitations including the facilitation of enrollment in various drug companies’ patient assistance programs when warranted

Care Delivery
• Work closely and collaboratively with the clinical care team across sites of care
• Assist the team with care delivery by scheduling appointments, arranging interpreters, assisting with the completion of forms, ensuring that patients can access services, and arranging transportation to and from medical appointments as needed
• Participate in clinic office visits, team rounds, or family conferences with when needed based on site of care

Care Transitions
• Coordinate patient care with other disciplines involved in the plan of care and maintain appropriate documentation
• Confer with the patient, family, and clinical team to obtain information to coordinate efficient and quality patient care.
• Build relationships with primary care providers, skilled nursing facilities, and the community to promote continuity of care

Embody the Memorial Health Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
Support
• Provide crisis intervention and supportive counseling for patients and their families as needed
• Serve as patient advocate, assisting with navigation of patient eligible resources and programs
• Provide patients and families with support and information to overcome personal and environmental difficulties which pre-dispose toward illness or interfere with obtaining maximum benefits from medical care
• Assist patients to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities
• Evaluate patients’ ability to independently manage self and locate alternative resources when limitations are identified
Advance Care Planning
• Maintains a working knowledge of relevant medical/legal issues that impact patient care, e.g., advance directives, power of attorney, and guardianships.

Counseling
• When requested, provide group, individual, and family counseling to patients and their families as requested

Discharge Planning
• Initiate discharge planning when patient is admitted.
• Assure that discharge plans are secured when patient is medically ready for discharge
• Assure that all necessary information has been transmitted to next provider of care.

Record documentation for all social work activities in the electronic medical record in a timely and thorough manner.
• Psychiatry colleagues must document in record after each session and supports information needed for Utilization Review criteria and the patient treatment plan.

Adhere to department productivity standards.

Participate in the monitoring of quality and utilization metrics and participates in improvement efforts to refine the delivery of care to maximize clinical, quality, and fiscal outcomes.

Assists, as needed, in the staff training, new employee orientation, student education, community education, in-house activities, and general public relations activities.

Refer to ancillary teams when warranted.

Aware of and comply with department and hospital policy and procedures.

Demonstrates knowledge of care for older adults through accurate assessments, treatment and effective implementation of interventions.

Adhere to the NASW Code of Ethics.

Comply with the Illinois Mental Health Code and Confidentiality Act.

Participate in continuing education and in-service training to support professional growth and expertise.

Perform other related duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.