Work With Us

Required Skills

1. Direct Clinical Services
• Participate in rotating on-call schedule for crisis intervention during daytime hours.

• Provide 25 hours of billable service per week to individuals within the Case Management program.

• Establish initial data including clients presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V), treatment objectives and ongoing treatment plans and/or to provide information and make appropriate referrals to other treatment sources in the community.

• Implement crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients. Make appropriate referrals to consulting psychiatrists or inpatient psychiatric facilities to prevent further destabilization.

• Refer to, and work closely with, appropriate community resources to assure client linkage to appropriate coordination resources and delivery of appropriate services.

• Provide practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (e.g. assistance with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).

• Complete concurrent documentation at time of service with clients.

2. Client Information System
• Establish appropriate professional files, including: intake evaluations, progress notes, treatment objectives and plans, previous treatment records, clients’ consent to current treatment and for exchange of information.

• Complete required administrative forms (such as: case opening/closing, transfer, Expense Vouchers, etc.). Collect necessary information for billing and fee collection.

• Provide necessary client information to other agencies or health care providers to coordinate services to identified clients.

3. Training Activities/Professional Growth
• Supervisor and employee mutually identify professional goals to enhance job skills.

• Participate in ongoing agency meetings, committees, and special projects to enhance professional expertise.

• Complete all mandatory education requirements by specified deadlines.

• Participate in required staff meetings and in-service meetings to keep abreast of agency policy and administrative procedures, meet requirements for continuing education, and upgrade professional knowledge.

4. Consultation/Networking
• Engage in appropriate team work functions (such as mutual support, clarification of office responsibilities and procedures) according to best professional judgment and agency policy to provide a professional working environment and effective service delivery.

• Meet with supervisor to complete mandatory monthly clinical supervision as required by the IL Department of Human Services.

• Develop cooperative relationships outside the agency with family, physicians, public officials or interested agencies to provide for the development of mental health services in the community.

• Schedule to attend psychiatric consultation meetings, including treatment plan review meetings.

• Share relevant client data with other parties sharing responsibility for treatment (e.g. supervisor, treating physician, and involved collaterals).

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Job Relationships
• Communicate directly to the Director, Case Management Services for clinical supervision, crisis intervention, clarification of program procedures and policies.

• Adhere to MHS/MBH Behavioral Standards.

7. Other Job Responsibilities
• Participate in after-hours emergency services as indicated.

• Ability to accommodate evening and weekend hours when requested.

• Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Assist with managing user access, templates, and security roles within Epic.
2. Assist with maintaining and configuring EMP records, SER security, and role-based access to align with job functions.
3. Under general supervision, implement security best practices to protect patient data and comply with regulatory requirements.
4. Assist with security audits and access reviews to ensure compliance with HIPAA and organizational policies.
5. Monitor system logs and security reports to detect and respond to unauthorized access or security breaches.
6. Troubleshoot access issues, security permissions, and authentication problems within Epic.
7. Provide user support, training, and documentation on security policies and access management.
8. Assist in resolving user provisioning errors, break the glass access events, and role conflicts.
9. Work with IT teams to integrate Active Directory, single sign-on (SSO), and identity management systems with Epic security.
10. Coordinate with Epic application analysts and clinical departments to define appropriate security roles.
11. Participate in Epic upgrades, security patches, and system maintenance to ensure ongoing security.
12. Assist in the development and maintenance of Epic security policies, procedures, and documentation.
13. Identify opportunities for automation, process improvement, and enhanced security measures.
14. Stay up to date with Epic security updates, best practices, and regulatory changes.
15. Epic Certification Addendum Acknowledgment
All colleagues in Epic-designated roles are required to review, acknowledge, and sign the applicable Epic Certification Addendum as a condition of employment and continued assignment in an Epic role.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principle Duties & Responsibilities:
1. Assists with configuration, build, and maintain Epic clinical applications to align with patient care and operational needs.
2. Assisst with system testing, troubleshoot issues, and implement solutions to optimize workflows.
3. Bridges the gap between clinical users and IT teams, ensuring Epic configurations meet real-world clinical requirements.
4. Ensures seamless integration of Epic applications with clinical workflows to enhance patient safety and efficiency.
5. Provides hands-on training and support to clinicians, nurses, and other end users.
6. Assists in the development of user-friendly training materials, job aids, and workflows tailored to clinical roles.
7. Assists with interactive system demonstrations and training sessions to enhance adoption and proficiency.
8. Serves as an Epic super user and go-to resource for clinical teams.
9. Partners with physicians, nurses, and operational leaders to assess system needs and enhancements.
10. Collaborates with IT, project managers, and leadership to ensure successful Epic system implementations.
11. Participates in clinical advisory groups, steering committees, and governance meetings to advocate for system improvements.
12. Monitors Epic system performance and ensure compliance with clinical and organizational standards.
13. Participates in system upgrades, testing, validation, and change management processes.
14. Proactively identifies opportunities to enhance system functionality based on clinical feedback.
15. Works under supervision to ensure Epic configurations align with healthcare regulations, including HIPAA, Joint Commission, CMS, and Meaningful Use requirements.
16. Assists in generating reports, dashboards, and data insights to improve patient care and compliance.
17. Supports initiatives related to clinical quality measures, patient safety, and performance improvement.
18. Contributes to Epic-related projects, ensuring timely and effective implementation.
19. Identifies and implement workflow improvements that enhance efficiency, patient outcomes, and clinician satisfaction.
20. Collaborates on change management strategies to ensure smooth adoption of new system features and upgrades.
21. Epic Certification Addendum Acknowledgment
All colleagues in Epic-designated roles are required to review, acknowledge, and sign the applicable Epic Certification Addendum as a condition of employment and continued assignment in an Epic role.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

Principal Duties & Responsibilities:
1. Obtain psychiatric social services assessments within 3 working days after admission and record in patient’s record. Assessments must include all regulatory mandated information.

1. Provide group, individual, and family counseling to patients of all ages and their families as requested by physician or multidisciplinary team. Documents in record after each session and supports information needed for Utilization Review criteria and the patient treatment plan.
2. Initiates discharge planning when patient is admitted. Discharge planning is coordinated with physician and interprofessional team. Assures that discharge plans are secured when patient is medically ready for discharge. Assures that all necessary information has been transmitted to next provider of care.
3. Maintains knowledge of community resources.
4. Complies with the Illinois Mental Health Code and Confidentiality Act.
5. Provides leadership role in interprofessional treatment team meetings. .
6. Consults with colleagues for individual treatment planning of unusual patient situations.
7. Provides evidence of continuing education in the profession.
8. Assists, as needed, in the staff training, new employee orientation, student education, community education, in-house activities, and general public relations activities.
9. Aware of and complies with department and hospital policy and procedures.
10. Demonstrates knowledge of care for older adults through accurate assessments, treatment and effective implementation of interventions.
11. Perform other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Identifies, assesses, and prepares patients (and their families) for transition to home hospice care

• Reviews hospital plan of care and current discharge planning efforts
• Gathers additional information from the patient/family interviews, medical record, physicians, and other healthcare providers
• Understands current and future disease states and can accurately match patient’s needs to appropriate level of service
• Formulates a transition plan after reviewing available/appropriate care options and obtaining input from the patient/family, and the physician, healthcare team, and post-acute care providers
• Identifies patient’s person-centered goals-of-care and provides education to the patient and family about home hospice’s line of services that would help meet those goals
• If needed, for hospice patients receiving General Inpatient Level of Care, assist with admissions and daily visits when directed, coordinate with the hospice Interdisciplinary team
• Maintain accurate daily documentation including patient assessments, plans, interventions, patient/family involvement, coordination with physicians, colleagues, and post-acute care providers

1. Coordinates care, problem solves, and documents actions and plans
   • Utilizes professional judgment to determine the need for a family meeting, escalation to leader, and other problem solving measures
   • Monitors transition plan and intervenes in an appropriate and timely manner with difficulties arise
   • Identifies, communicates, and creatively develops efficient delivery of care as the patient moves to home hospice services
   • Enters referral information and documents interactions in the appropriate electronic medical record

1. Collaborates, consults, and advocates
   • Develops and maintains positive, productive relationships with colleagues
   • Provides educational opportunities in hospital, collaborating with peers and palliative care team as appropriate
   • Actively participates in rounds with other team members to effectively coordinate and facilitate transition plan

1. Adheres to departmental and organizational protocols, policies and procedures, and supports operational and strategic plans and objectives
   • Demonstrates competencies related to service line knowledge, edibility criteria, regulations, and processes
   • Adapts to changes in the work environment or work process in a timely, positive, and effective manner
   • Demonstrates a commitment to teamwork by willingly accepting responsibilities and performing assignments that support the team
   • Completes all annual competency validation requirements
   • Actively participates in department meetings and operations
   • Identifies new systems or processes, protocol, and/or methods to improve practices
   • Maintains confidentiality of patient information
   • Demonstrates knowledge of appropriate utilization of internal and externa resources to meet patients’ needs
   • Ensures quality standards are met. Follows all applicable licensure regulations and commonly accepted professional standards of practice
   • Utilizes time well to ensure follow-up is completed and needs of patient/family or healthcare providers are anticipated and proper plans are executed.

1. Performs other related work as required or requested.

Required Skills

1. Perform a variety of diagnostic ultrasound procedures, interventional ultrasound and sonographic vascular exams on outpatients of all ages, according to established standards, policies, procedures, protocols and guidelines.

1. Perform a variety of diagnostic ultrasound, interventional ultrasound and sonographic vascular procedures on inpatients (General, IMC and ICU) both in the department and bedside via portable Sonography as needed, according to established standards, policies, procedures, protocols and guidelines.

1. Maintain technical skills relating to imaging factors.

1. Maintain an excellent guest relations rapport with patients, visitors, Physicians and fellow employees.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.

• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Maintain skills in performing emergency and routine patient care as required.

1. Utilize proper infection control practices per the department procedure manual.

1. Monitor the condition of equipment and supplies to ensure safe and efficient operations of the department.

1. Ensure proper recording and transmission of patient information.

1. Comply with department procedure regarding employee / patient incident reports.

1. Review and recommend equipment / supply purchases.

1. Participate in continuing education, meet requirements for all mandatory in-services and maintain knowledge of current and new technology.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Attend high-risk deliveries and provide medical management as a member of multi-disciplinary group.

2. Provides medical management as a member of the multi-disciplinary team to well babies up to two years of age and babies in the Level II nursery.

3. Conducts comprehensive health history and physical assessment of patients with acute health problems.

4. Institutes discharge planning guidelines and completes discharge summary.

5. Performs admission history and physical, develops, manages, and modifies treatment plans. Makes daily rounds on hospitalized patients and records appropriate data in hospital record or progress note

6. Performs routine clinical procedures independently including providing resuscitation and stabilization of newborn, endotracheal tube placement/intubation, insert and remove nasogastric tube, PICC line insertion,    umbilical catheter insertion (arterial/venous), peripheral arterial line insertion, perform venous and arterial punctures for blood sampling, cultures and IV catheterization,  Insert intraosseous needle, chest tube insertion and removal, thoracentesis, lumber puncture, administer surfactant, double or partial volume exchanges transfusion can be done with direction of Neonatologist at referring hospital in emergent situations only. Order and initiate interpretation of diagnostic testing and therapeutic modalities such as laboratory tests, medications, hemodynamic monitoring, treatments, x-ray, EKG, IV fluids and electrolytes, etc.

7. Affiliation with medical staff: The exercise of these privileges requires a designated collaborating/supervising physician with clinical privileges at the hospital in the same area of specialty practice.

8. In the case of emergency, any medical staff appointee is authorized to do anything possible to save a patient’s life or save a patient from serious harm. A practitioner exercising such emergency privileges is obligated to arrange for all consultative assistance deemed necessary and to arrange for appropriate follow-up.

9. Provides training to nursing staff and physicians regarding Level II newborn assessment and management.

10. Will provide care in a Level III Nursery for 240 hours per year to maintain competency.

11. Maintains appropriate certifications.

12. Exhibits exemplary patient satisfaction skills. Promotes Great Patient Experiences.

13. Complies with all reimbursement rules and regulations, including Corporate Compliance Plan. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards.

14. Performs other related work as required or requested.

Required Skills

1. Attend high-risk deliveries and provide medical management as a member of multi-disciplinary group.

2. Provides medical management as a member of the multi-disciplinary team to well babies up to two years of age and babies in the Level II nursery.

3. Conducts comprehensive health history and physical assessment of patients with acute health problems.

4. Institutes discharge planning guidelines and completes discharge summary.

5. Performs admission history and physical, develops, manages, and modifies treatment plans. Makes daily rounds on hospitalized patients and records appropriate data in hospital record or progress note

6. Performs routine clinical procedures independently including providing resuscitation and stabilization of newborn, endotracheal tube placement/intubation, insert and remove nasogastric tube, PICC line insertion,    umbilical catheter insertion (arterial/venous), peripheral arterial line insertion, perform venous and arterial punctures for blood sampling, cultures and IV catheterization,  Insert intraosseous needle, chest tube insertion and removal, thoracentesis, lumber puncture, administer surfactant, double or partial volume exchanges transfusion can be done with direction of Neonatologist at referring hospital in emergent situations only. Order and initiate interpretation of diagnostic testing and therapeutic modalities such as laboratory tests, medications, hemodynamic monitoring, treatments, x-ray, EKG, IV fluids and electrolytes, etc.

7. Affiliation with medical staff: The exercise of these privileges requires a designated collaborating/supervising physician with clinical privileges at the hospital in the same area of specialty practice.

8. In the case of emergency, any medical staff appointee is authorized to do anything possible to save a patient’s life or save a patient from serious harm. A practitioner exercising such emergency privileges is obligated to arrange for all consultative assistance deemed necessary and to arrange for appropriate follow-up.

9. Provides training to nursing staff and physicians regarding Level II newborn assessment and management.

10. Will provide care in a Level III Nursery for 240 hours per year to maintain competency.

11. Maintains appropriate certifications.

12. Exhibits exemplary patient satisfaction skills. Promotes Great Patient Experiences.

13. Complies with all reimbursement rules and regulations, including Corporate Compliance Plan. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards.

14. Performs other related work as required or requested.

Required Skills

Key Responsibilities:

• Provide direct care aligned with patient safety and comfort standards
• Assist with ambulation, nutrition, hygiene and toileting support
• Document interventions, observations and patient responses accurately
• Prepare patients for cardiac monitoring and procedures as directed
• Maintain a clean and organized care environment in collaboration with the team

What You’ll Do:

• Assist patients with hygiene, mobility, feeding and toileting needs with care and dignity
• Monitor and document vital signs, blood glucose levels, intake/output and patient observations
• Support cardiac care protocols by preparing patients for tests, procedures and treatments
• Respond promptly to patient call lights, ensuring comfort and safety
• Collaborate with nurses and providers to maintain a clean, organized and efficient unit

Why Join Us?

At Memorial Health, we invest in your professional development, well-being and career growth with:

• Paid Time Off (PTO)
• Medical, dental and vision insurance
• 401(k) retirement plan
• Flexible spending accounts
• Continuing education opportunities
• Life insurance and voluntary benefits
• Mental health services
• Employee Assistance Program
• Adoption assistance
• Local and national discounts

Location:

This position is based at Springfield Memorial Hospital in Springfield, IL, part of Memorial Health’s network of care.