Work With Us

Required Skills

1. Professional Nursing Care

• Age appropriate assessment.
• Data analysis to identify nursing problems.
• Defines individualized patient outcomes.
• Develops an interdisciplinary, individualized plan of care in partnership with patients and families.
• Implements specified interventions to attain expected outcomes.
• Evaluates the patient’s progress toward attainment of outcomes, revising the plan when indicated.

1. Supervision and Delegation

• Delegates patient care tasks to LPNs and unlicensed assistive personnel based on job description, individual capability and patient needs.
• Communicates patient status and caregiver performance expectations.
• Appropriately supervises performance of LPNs and unlicensed assistive personnel.
• Directs performance improvement for LPNs and unlicensed assistive personnel.
• Builds teamwork when supervising and delegating to others.

1. Communication and Collaboration

• Demonstrates effective interpersonal skills.
• Uses therapeutic communication techniques.
• Demonstrates assertiveness.
• Communicates relevant patient information to other members of the health team.
• Documents patient care according to Memorial policies and procedures. .
• Ensures appropriate implementation of physician’s orders.
• Accesses electronic data to facilitate patient care.
• Creates and maintains a collaborative work environment.
• Participates in interdisciplinary planning and decision making.
• Precepts new nursing employees and/or nursing students.

1. Quality and Safety

• Identifies and resolves safety risks.
• Participates in continuous quality improvement.
• Participates in the periodic review and revision of policies, procedures, and standards of care.
• Complies with all safety policies.

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm – I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect.  I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely.  I prevent defects and delays.

1. Professional Accountability

• Demonstrates ethical decision making.
• Advocates for patients and families.
• Appropriately follows the chain of command.
• Adheres to the Memorial Health System Behavioral Standards.
• Develops annual plan for own professional development.
• Participates in community health initiatives.
• Participates in community organizations.
• Contributes to nursing research activities and applies findings in clinical practice.
• Participates in nurse peer review process.

1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:

• SAFETY: Prevent Harm – I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm.

• QUALITY: Improve Outcomes – I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes.

• INTEGRITY: Show respect and Compassion – I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health.

• STEWARDSHIP: Reduce Waste – I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities.

2. Clinical skills
• Maintains basic knowledge and skills in post anesthesia recovery.
• Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocates these medications, in original containers, to designated secure storage locations.
• Provides care appropriate to the age of the patient serviced.
• Assigns workloads appropriate to patient activity.

3. Communication skills
• Utilizes simple, direct, and clear verbal instructions and obtains feedback to ensure that instructions are understood.
• Keeps staff informed (on need-to-know basis) of changes in schedule and assignments.
• Consults regularly with the Anesthesia Department and surgeon when patient conditions change.
• Actively participates in committees/meetings.
• Keeps nurse manager informed of day’s activities and concerns.
• Demonstrates a supportive, receptive, non-threatening communication style allowing for immediate expression of ideas and problem solving.

4. Leadership skills
• Assists in coordination of daily assignments and decisions for utilization of staff.
• Fosters an environment that focuses on values, autonomy, and accountability where staff and management participate as partners in the decision-making process.
• Appropriately delegates duties and responsibilities to other members of the staff necessary to support the recovery of a patient and ensures that departmental tasks are completed.
• Recognizes proper safety precautions in routine performance of duties and reports any disregard of policies to those involved.
• Encourages staff members to follow department policies.
• Reports any inappropriate activities of staff, surgeons, or other personnel to the nurse manager.
• Provides time for orientation, training, and education of staff members as required, working with the educational coordinator to meet identified needs.
• Schedules staff time to include work on special projects, meetings for specialty groups, and feedback to all staff.
• Assists nurse manager with the staff schedule.
• In conjunction with the departmental business manager, coordinates equipment and supply availability.
• Assures physical environment of PACU bays, storage areas and nurse stations are maintained.
• Unit coordination/productivity

o Assists in coordination of the flow of the daily schedule.
o Promotes and collaborates with staff to build a climate that demonstrates appreciation and recognition of achievement.
o Fosters positive, interdepartmental collaborative relationships to improve patient care, unit efficiency, and effectiveness.
o Implements cost-effective measures to enhance effective and efficient patient care.
o Participates in quality improvement processes.
o Guides and oversees daily patient schedule changes according to established policies and procedures.
o Recognizes trends that may affect smooth operation of the department and reports them to the nurse manager and/or director.

5. Personal and professional growth.
• Demonstrates responsibility for own personal and professional growth as reflected by professional-development activities and unit projects.
• Attends and participates in inservice programs.
• Acts as role model to staff.

6. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

1. Clinical skills
• Maintains basic knowledge and skills in all perioperative-specialty areas; takes call and shift rotation.
• Practices approved aseptic technique and monitors and corrects the aseptic techniques of others as indicated.
• Initiates appropriate intra-operative behaviors unique to first assisting, if trained to do so.
• Handles floor stock medications or medications delivered from pharmacy directly or through the pneumatic tube station. Relocates these medications, in original containers, to designated secure storage locations.
• Provides care appropriate to the age of the patient serviced.

2. Communication skills
• Utilizes simple, direct, and clear verbal instructions and obtains feedback to ensure that instructions are understood.
• Conducts the morning report, relaying pertinent information as well as the day’s plan.
• Keeps staff informed (on need-to-know basis) of changes in schedule and assignments.
• Consults regularly with the Anesthesia Department when contemplating changes.
• Informs surgeons involved, PACU, Outpatient Discharge, and secretaries when changes will occur.
• Actively participates in committees.
• Keeps nurse manager informed of day’s activities and concerns.
• Demonstrates a supportive, receptive, non-threatening communication style allowing for immediate expression of ideas and problem solving.

3. Leadership skills
• Personnel
o Assists in coordination of daily assignments and decisions for utilization of staff.
o Coordinates activities of personnel assigned to specialty cases.
o Fosters an environment that focuses on values, autonomy, and accountability where staff and management participate as partners in the decision-making process.
o Appropriately delegates duties and responsibilities to other members of the staff necessary to support surgical patient or the department and ensures that tasks are completed.
o Recognizes proper safety precautions in routine performance of duties and reports any disregard of policies to those involved.
o Encourages staff members to follow department policies.
o Reports any inappropriate activities of staff, surgeons, or other personnel to the nurse manager.
o Provides time for orientation, training, and education of staff members as required, working with the educational coordinator to meet identified needs.
o Schedules staff time to include work on special projects, meetings for specialty groups, and feedback to all staff.

• Plant, equipment, supplies
o In conjunction with the departmental business manager, coordinates equipment and supply availability.
o Assures physical environment of specialty rooms, storage areas, etc. is maintained.
o Works with specialty resource nurse and departmental business manager to get equipment repaired as needed.

• Unit coordination/productivity
o Develops positive working relationships with surgeons, which encourage problem solving and ensures that needs of surgeons are identified and met.
o Assists in coordination of the flow of the daily schedule.
o Promotes and collaborates with staff to build a climate that demonstrates appreciation and recognition of achievement.
o Fosters positive, interdepartmental collaborative relationships to improve patient care, unit efficiency, and effectiveness.
o Implements cost-effective measures to enhance effective and efficient patient care.
o Participates in quality improvement processes.
o Guides and oversees daily patient schedule changes according to established policies and procedures.
o Responds promptly to surgeon’s concerns and communicates same to the nurse manager.
o Recognizes trends that may affect smooth operation of the department (personnel, scheduling, supplies, surgeons, etc.) and reports them to the nurse manager and/or director.

4. Personal and professional growth.
• Demonstrates responsibility for own personal and professional growth as reflected by professional-development activities and unit projects.
• Attends and participates in inservice programs.
• Acts as role model to staff.

5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
• SAFETY: Prevent Harm – I put safety first in everything I do. I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Required Skills

• Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information.

• Effectively perform general clerical/administrative functions.

• Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature.

• Pre-register and register all types of patients in multiple software systems.

• Demonstrates an ability to be flexible, organized and function well in stressful situations.

• Maintains a professional demeanor in respect to patients and fellow employees.

• Ability to conduct financial collections and referrals for Financial Counseling. Ability to interview/prescreen self pay patients for possible financial assistance.

• Understands and complies with state and federal regulations as well as hospital, department and The Joint Commission policies and procedures related to patient access.

• Communicates with ancillary department, physicians, medical offices and within Patient Financial Services department.

• Conducts insurance verification tasks, pre-certification, or referral information from MD offices and/or insurance companies and authorization for elective and emergent patients.

• Ability to complete legal admission paperwork for psychiatric admits in accordance to DHS guidelines.

• Ensures accurate documentation of patient information.

• Responsible for checking and re-stocking supplies as needed.

• Participates in performance improvement activities for the department and organization.

• Adheres to all HIPAA guidelines and patient confidentiality policies.

• Completes annual educational and training requirements.

• Promotes the mission, vision, and goals of the organization and department.

• Performs other related work as required or requested.

Required Skills

• Retrieve access and print Certificates of Medical Necessity (CMNs) from the billing software. Prepare and forward CMNs to attending physicians for timely completion and signature.

• Document and monitor both paper and electronic systems to ensure proper issuance of clinical orders and CMNs, avoiding duplication or oversight.

• Verify clinical orders against Medicare, Medicaid, and other third-party insurance billing requirements. Secure or issue additional documentation as needed to meet payer guidelines.

• Use “tickler” files and system-generated reports to track the timely return of clinical orders and CMNs. Reissue duplicates and follow up with physician offices via phone or in person, as necessary.

• Receive, sort, and distribute completed and approved CMNs. Accurately log and maintain customer data in the billing software system.

• Communicate with physician offices—via mail, phone, fax, or in person—to resolve incomplete or incorrect CMNs.

• Regularly review and monitor the unbilled CMN report to ensure all outstanding items are resolved within pre-approved timelines.

• Provide feedback and suggestions to the marketing team to improve CMN processes and enhance documentation workflows with physician offices.

• Perform other related duties as required or assigned.

Required Skills

1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

1. Coordinates the resources required by the patient.

1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

1. Serves as a clinical consultant to other healthcare professionals.

1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

1. Assists with implementing research findings and monitoring the impact on patient care outcomes.

1. Utilizes available data to analyze performance and develop plans to improve outcomes.

1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.

1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

1. Maintains an active role in community and professional programs.

1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

Required Skills

1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

1. Coordinates the resources required by the patient.

1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

1. Serves as a clinical consultant to other healthcare professionals.

1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

1. Assists with implementing research findings and monitoring the impact on patient care outcomes.

1. Utilizes available data to analyze performance and develop plans to improve outcomes.

1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.

1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

1. Maintains an active role in community and professional programs.

1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.

Required Skills

Essential Functions and Job Duties

• Communicates with medical information to clients.

• Teaches wellness habits and educates patients on prevention of potential health problems.
• Develops educational programs with age-specific teaching tools for practice patients.
• Works closely with the Physician with client issues.
• Provides information and materials relating to patient health care needs.

• Review lab results and performs other medical monitoring, adhering to medical policies and procedures.

• Makes appropriate referrals to physicians.
• Coordinates patient care and family counseling with public and agencies.
• Collaborates and communicates with other nurses, physicians and outside agencies as appropriate.

• Performs medical case management, following established departmental policies and procedures.
• Performs routine exams and obtains patient histories.
• Manages patient treatment program based on assessment of needs.
• Initiates treatments via prescriptions, tests, exams, and procedures.
• Performs routine health maintenance activities for established patients.
• Evaluates and treats work related injuries.
• Documents all care and completed all other required paperwork.

• Writes progress notes on patients’ charts indicating patient status and treatment or procedures performed.
• Develops, writes and /or updates Nurse Practitioner practice protocol annually, with physicians review.
• Assists the physician in monitoring the quality of medical services provided within the department.
• Performs administrative duties such as writing admission orders, working with staff regarding patient problems scheduling, records and other related duties.

• Maintains and uses knowledge of current medical practice and skills.

• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Attends meetings as required.
  
• Performs other duties as assigned.

Required Skills

1. In collaboration with supervising physician(s), practices within professional scope and current standards to assess, diagnose, and treat patients.

1. Follows protocols according to supervising physician’s direction, which includes encouraging the patient to follow up with their primary care physician accordingly. Partners with the physician(s) to promote effective patient care. Provides to physician visit documentation and associated testing for review and signature. Effectively communicates with physician when needing clarification when deviating from protocol and prior to ordering costly tests, treatments, or referrals.

1. Completes thorough and timely documentation according to standards put forth by Medicare, Medicaid, and other relevant payer sources, as well as MHS policies pertaining to medical records.

1. Coordinates the resources required by the patient.

1. Collaborates, as needed, with other health care professionals, patient advocates, teachers, and family counselors in the formulation and initiation of a health care plan for patients. Routinely evaluates the plan and modifies the plan to improve outcomes.

1. Assumes responsibility for the development, implementation, and evaluation of plans for adherence to evidence-based quality indicators.

1. Serves as a clinical consultant to other healthcare professionals.

1. Reviews and utilizes current literature and research findings relevant to the health care of patients and their families.

1. Assists with implementing research findings and monitoring the impact on patient care outcomes.

1. Utilizes available data to analyze performance and develop plans to improve outcomes.

1. Works to further establish advanced clinical expertise and skills with regards to their specialty area.

1. Assists with the development, implementation, and evaluation of educational activities specific to their specialty area.

1. Maintains an active role in community and professional programs.

1. Assists in meeting financial goals related to revenue and expense. Maintains productivity according to budget. Communicates when expected volumes are not met or when opportunities exist to improve productivity or decrease cost.

1. Assists in meeting customer service goals by delivering care in a manner consistent with a high level of patient satisfaction. Reviews survey results and looks for ways to improve.

1. Demonstrates support for and participates in accomplishing team goals and objectives.

1. Performs other related work as required or requested.