Job Application Process FAQs

---

Getting Started FAQs

• How do I know which employment opportunities are available?

  Please visit our online Career Center to search for available job openings.

• How do I apply?

  For immediate consideration, online applications are preferred. Please click an affiliate name to begin.

  Our Human Resources department provides computer kiosks for you to submit an application if you do not have an available internet connection. You may visit Human Resources from Monday through Friday, 7 a.m. – 5 p.m. HR is located at 932 North Rutledge Street in Springfield.

• Where can I send my resume/cover letter?

  Resumes and cover letters should be submitted through Memorial Health’s online employment application. You may copy your resume and cover letter into the resume section on the application or upload your resume. If you upload your resume, please review your information to ensure that it has uploaded correctly.

• What information is required on the application?

  Required information includes contact information, special skills and education, professional references and detailed employment history. Please be especially thorough in completion of the employment history portion. The information you provide will greatly assist in the evaluation of your suitability for the position.

---

Job Posting FAQs

• How long are jobs posted?

  Positions posted in the online Career Center include available jobs only. When a position is filled, it is removed from the website.

---

Completed Application FAQs

• How can I verify that you received my application?

  After you have applied for a position, an email acknowledgement will be sent to the email address you entered if your application has been successfully submitted and you have provided a valid email address.

• How can I check the status of my application?

  On the login page, select whether you are a current employee or an external job seeker, then select the “Update Your Profile” section. Log in with your username and password, and you will be able to check the status of your application.

• I have completed an application. How can I apply for another position?

  Once you have applied for a position with Memorial Health System, you can apply for additional jobs using the same resume. Once you are logged in, click on the job posting for which you wish to apply, then select “Apply for this Position Online.”

---

Application System FAQs

• What if I forget my user name and password?

  On the login page, click on “Forgot Your Password?” and a password reminder will be emailed to you.

• What if I do not have an email address?

  You will be required to establish an email address to complete the application process, and the process is easier than you may realize. There are several free email services provided on the Internet to assist you in setting one up, and we ask that you do so before applying.

• How can I change my account information such as my email address?

  On the login page to your iCIMS profile, click on Dashboard. Once you are viewing your Dashboard, select “Update Your Profile” from the General Options and update your information.

• How do I search by location and category?

  When you select “Work With Us” from our home page, you can then select to filter jobs by location and/or category.

• What if my keyword search does not find any openings?

  We suggest that you try a variety of terms. For example, if you are interested in a C.N.A. position, try “nursing assistant” or “aide.”